How to Renew Malaysian Passport Online WITH ENGLISH TRANSLATION

Now Malaysian citizens can renew passport online. Tutorial video for Malaysian citizen and carry an NRIC or MyKad who want to renew previously expired Malaysian passport online. Renewed passport can be collected at Duta Immigration Office, Kelana Jaya Immigration Office, and other immigration offices in Malaysia.
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[@KingzMalaya]

thank you for the very brief details explanation. Kalau badan2 rasmi kerajaan dapat buat video tutorial mcm ni lagi bagus utk memudahkan rakyat. sebab tak perlu nak 2-3 kali habiskan cuti utk pergi settlekan urusan macam ni kan. Anyway thumbs up for the video. terbaik. 👍

[@fathiahmansor1103]

Tqvm very clear your explanation. I follow step by step..alhamdulillah berjaya buat bayaran.

[@g-dahomar1741]

tq for the complete & clear explaination. very useful.

[@bsgwee]

Hi, how about the 3 support documents that must be provided for 'pungutan luar negara'? at 9:20

[@luqmanzainudin4203]

Alhamdulillah, terima kasih penerangan yang sangat membantu ❤️❤️❤️

[@user-jj3pu5tk6l]

Pukul 4:00 pm passport book malaysia ...ok

[@yapchuifui1256]

Having problems upload the photos

[@Roxass00]

If i currently stay in KL but my passport is registered in Sabah, What option should I pick? Passport semenanjung or Sabah?

[@emilywyatt4645]

Hi thanks for the well detailed out video. Do you know what the earliest day I can make the pick up appointment after I receive the “lulus” email? Is it on the next business day or a far out date depending on how busy the pick up location I choose?

[@ipropfans]

Hi, the appointment date to collect the passport can be as early as the next day or later, according to the available dates from the system

[@emilywyatt4645]

Thanks for the reply. One more quick question. Is it ok to start the application online while I am still outside the country? I’ll be traveling back to Malaysia in the next few days but need the passport to be ready immediately for visa application of another country.

[@ipropfans]

@@emilywyatt4645 You can start the application online while still outside country. Good to start early than later.

[@emilywyatt4645]

Thanks for your help. I submitted my application online on a Sunday afternoon. I received the email asking me to collect my passport the next morning. It was a breeze. I got to the UTC in the afternoon and there were only a few people waiting. I collected my passport in less than 10 minutes.

[@farhanrahman3667]

@@emilywyatt4645 wow that is fast; I thought you have to wait 2 times before collecting like walk in process; the first waiting time is to provide your information and second waiting time is to collect

[@harantheman7221]

What should I do if I applied 3 days ago and it says my application still being processed and I didn't get any email ?

[@evonneteh]

Hi Haran, I have the same problem too...may I know is your passport renewed? How long it take you to receive the email?

[@fariqmb]

I called them they said just walk in after 3 days

[@1997nerdy]

Gay

[@karishma2897]

Very useful info. The passport photo should be uploaded in what format ? Jpg or pdf?

[@ipropfans]

In my case, I uploaded in JPEG format.

[@jayganesh7167]

Hi bro. My mom want to renewal passport from india. My mom staying in india. What address i want to mention while entering details

[@qwlol]

For those collecting their passports overseas, the supporting document needed (The "DOKUMEN SOKONGAN" section right before payment) will vary for different collection branches. If you specify a local branch (any UTC) as your collection point, no additional document need to be uploaded (at least as of time of writing). But for example, if you choose 'SINGAPURA' as your collection point, you will be prompted to upload your SINGAPORE pass/visa (e.g. student pass, employment pass etc.) or residency card (KAD PERMASTAUTIN, e.g. SPR IC) in addition to the first page of your passport. Confused the hell out of me initially as I thought they were asking for MALAYSIA Visa / Residency card. But no, it's likely that of your collection country.

[@ge32325]

Hi qwlol, I have uploaded my Singapore pass but I am still unable to proceed with payment, error was "Sila muat naik mandatori dokume". Do u or anyone know why?

[@qwlol]

@@ge32325 I uploaded passport (PMA) and pass. Two documents in total. You?

[@ge32325]

​@@qwlol i uploaded my PR ic only. the platform doesn't allow me to upload 2nd document. do i need to upload my passport too?

[@qwlol]

@@ge32325 ? It does in my case tho, after you click the upload button can upload again

[@jackieong5695]

Fabulous.👏

[@kohking3763]

If my address change but not in mykad will it impact the passport renewal

[@ck3888]

Well explain tq

[@z800kawasaki9]

Hai ,I want to ask alrady 3 day but dint get the gmail how the proses next step ??? Can check beck the gmail that i written??

[@WaN_98]

Salam tumpang tanya sikit kenapa saya tak boleh nak payment? Dia keluar webpage blocked .. nak payment kena ikut office hour dia ke macam mana?

[@phuchoang-jx2qx]

Sorry, I'm a foreigner but my passport is about to expire. Can I renew it online?

[@leslieperreau1992]

After I upload my photo. It show sebelum and selepas ? What it mean ? Then I cannot find the ‘proceed’ button on the page ? Is that mean my photo have problem i cannot proceed ?

[@mahchan_9562]

On the Jenis Dokumen , what means by passport semenanjung/passpor sabah/ passport sarawak??

[@physioweng]

I paid by FPX but the system crashed instead of providing me with a receipt, this is outrageous. So they just took rm200 like that.

[@littlegarlickitchen_food]

Then how was the solution?

[@markimura]

It happened to me as well, I clicked back and refreshed page to redo. It failed twice but on my third try. The transaction was succesfull.

[@physioweng]

@@markimura Unfortunately it kicked me out to the homepage right after taking the money. So no matter how many times I refreshed I would just see the homepage. It's been 2 weeks, I emailed the support and still getting no compensation on the matter. Guess it's just pure bad luck for me here.

[@markimura]

@@physioweng that's unfortunate. Sorry you had to deal with that. Maybe you could try callikng the bank regarding the problem. See if they have a solution. As tedious as it sounds. Hope everything works out in the end.

[@limjason1661]

​@@markimuraso on the first and second try did your money get charged ? So lost rm400 on the 2 tries ?

[@allanc9472]

Travelling in a month, just found out my mother passport has a wrong birthdate? Do I need to redo the passport again at the UTC office or what should i do? She is more than 60 years old.

[@Leicamatic]

do i hv to walk in with my foreign wife for my 20 yr old son passport renewal?

[@yvebeats]

thank you

[@farhanrahman3667]

For online renewal; after it has been approved; to collect, do you just take a number, wait and then you go directly go to one counter to verify and collect your new passport and the same time giving your documents and old passport for them to cut? Or you have to take a number, go to a counter, provide your receipt, old passport, and any other documents needed; and then get another number and wait again before collecting? If it is the latter, that would be the same as a walk in process and doesn't speed up the whole process. Trying to figure out if online renewal is better than walk in. If it can saves hours of your time, online would be the best option. Otherwise, walk in works.

[@ipropfans]

Collect, take a number, wait and then you can go directly to one counter to verify and collect your new passport and the same time give your documents and old passport for them to cut.

[@farhanrahman3667]

@@ipropfans Great. That will save a lot of time. No more waiting all day.

[@juliuschooi6008]

Hey, my email state my cap jari tidak sah. Does this mean I only need to update my thumbprint only in immigration office? Thanks.

[@ipropfans]

Hi, can try walk in to immigration office first to check

[@comeon9985]

Can I do this in overseas and collect in other places? For example: I’m in NZ atm and wants to collect in Melbourne during my trip their

[@tonytan5945]

Theoretically you could but it’s a 6-8 week window for it to be ready and the pick up appointments are very hard to get ie you may not be able to plan the exact day to coincide with your trip.

[@limtf2201]

HOW TO REPRINT PAYMENT RECEIPT ?

[@markryankimura4129]

hi, wanted to ask under the section jenis dokumen. What do I choose? What does it mean? because there's Sarawak, Sabah, Semenanjung. I'm currently living in semenanjung however, my previous passport was made in sarawak. Could you please help me clarify?

[@markryankimura4129]

@IpropFans

[@52sctoh]

Can I use photo taken with my phone for this purpose instead of going to photo shop?

[@ipropfans]

Recommended to have photo taken at photo studio, as they know the guidelines and what to do

[@tacocado89]

"Pelajar yang akan menyambung pengajian'. According to the clause, can I still do online? I'm an student studying overseas in Uni.

[@ipropfans]

Can do online, then when approved - select appointment date and time to collect. For any further enquiries - can contact immigration customer service

[@randomtubehub]

Hai. My password expired on 7 march 2023. Can i renew now in online? Please reply 🙏

[@ipropfans]

Can still try renew online

[@roadto250sub]

my passport expired on Feb 2022, so can renew online or not?

[@prasathsengarram142]

I can’t do

[@jasonang5277]

Can i choose the time and date of pick up?

[@ipropfans]

Yes can choose. Subject to availability

[@user-jj3pu5tk6l]

Passport malaysia :danial mok up happy always kak lna (2) two come ....tolong hari Raya selamat sakit baju ....kak lna danial mok taxi ....okey

[@thamjr1085]

pls help

[@imbluecryztal7286]

Kalau passport missplaced tapi confirm dah tamat tempoh macam mana ya?

[@fitrihakim8258]

As i know, u kena bayar denda and angkat sumpah since passport hilang. Then pergi kaunter buat baru

[@user-it3hu3fz2j]

👍👍👍

[@user-jj3pu5tk6l]

God ...kak lna danial mok kita pula dekat johor malaysia 🇲🇾 tidur anak 😊singapore 🇸🇬 ....family hari Raya pagi cik Laili kak jija cik ella and kak Nani cik masita kak lda family our people happy myiesha 1 one bag sakit blue ....ok Punggol woodlands panjang bukit canberra punggol East ...okey Sid car izad car ..ok

[@clip012]

6:23 photo file format has to be JPG or PNG?

[@ipropfans]

In my case, I uploaded in JPEG format.

[@omardotzat2290]

i got a messege said "sila rujuk pejabat imigresen" and its my first time doing so online. do i have to walk in?

[@ipropfans]

Maybe can try walk-in to the pejabat imigresen or call their hotline or customer service to enquire.

[@omardotzat2290]

@@ipropfans ok

[@mustafakamal-cn8lb]

Hi brother please help me I want passport malaysia 🇲🇾 🙏 Iam from iraq

[@nanthakumar5062]

Please check with Saddam Hussein

[@thamjr1085]

the photo cannot upload until today , the photo size already reduce to 35KB

[@ipropfans]

The photo size have to be minimum 50KB. Try using a photo editing app to increase the file size. Then when uploading the photo that time - make sure the face is exactly in the blue oval

[@mohdidrusothman4669]

@@ipropfansvery clear explanation..thanks

[@quinnettesupersite]

The yellow circle also has to be on the cheek 👍

[@limyan5310]

Thank you