How to Repair 2013 - 2018 VES Ribbon Cable Replacement

[@JamesWilson529]

Just did this. Great information. It's easy once you get the unit out of the van.

[@eddiepayne8533]

Thanks for the video, momma's van is back up and running for hauling grandkids around!!

[@editUout]

Thank you so much! My 2017 center console came down differently, but the ribbon change was the same as yours! $30 on Amazon and about an hour and a half because i had to follow a few different KZbinrs to accomplish it.

[@timothyelliott1644]

The best video I’ve seen to repair.

[@eddiepayne8533]

For the record the daughter's van did the same thing, got the cable and in less then an hour it is fixed for the grandkids. Again thanks for sharing the video and the cables!

[@TheDroneDad]

Your vehicle didn't have the dvd player in an entire long console like my 13 T&C. Looks like I have to take it all down to get the dvd player out. Fun.

[@ramrocket]

Thank you! Worked great. 1 hour fix!

[@JuanRamirez-bl3dp]

This is exactly what I needed. 2016 Dodge Grand Caravan blank screen. Just finished the install and screen is on!!!!

[@thebit1287]

I have the same year. Do you have DVD or blu ray? I'm trying to find the correct ribbon cable for DVD.

[@tomlash9653]

I can not find a cable for a 2015 non blue ray anywhere!

[@marythomas1127]

@@thebit1287 did you ever find it?

[@thebit1287]

@@marythomas1127 I did. I got it on Amazon.

[@ImageKrafters]

​@thebit1287 would you mind posting a link from your order history? Same year caravan.

[@KillaCam4sho]

Great video. I did this but now have a white screen. I think my issue is that the bracket on the opposite end at 10:33 (near the top around the copper area) broke off and will not clip back on. I think I’m just screwed at this point.

[@kylealsberry8602]

Would it be ideal to simply buy a replacement unit ? My 2007 Commander limited front VES intermittently goes in and out. If I can get it to stay on the unit works fine because I can press each control.

[@bettysbeast]

@@kylealsberry8602 probably be a lot more expensive, and your cable will eventually need replacement anyway

[@marcelot.3478]

Thanks !!! I follow your steps and get the cable you sell and I got it fix , thanks!!!!!

[@akshonjackson86]

Watched video and was able to do he fix on my 2014 town and country yayy!! Kids are excited

[@bettysbeast]

Happy kids = happy parents! Glad it worked for you!

[@akshonjackson86]

I recently had to replace it again they only seem toast a short time with kids!! After second replacement though it’s still not working must be another problem lol. New strip installed and screen still blank!

[@allenbrandon1031]

Which ribbon for a 2014 Chrysler?

[@akshonjackson86]

@@allenbrandon1031 I did a Google search for the ribbon for the vehicle, I think there are two types, 32 prong and 64 prong I think it depends on the year

[@UCFKN1GHTS]

Great video, my 2016 shows the input screen, and the splash screen on start up. The Chrysler logo. But when the movie starts the screen goes black. It's lit, but black. Would this be the issue?

[@bettysbeast]

Possibly. Is it a 2 drop down screen system? Like in a minivan? Or do you have a single drop down screen?

[@UCFKN1GHTS]

@@bettysbeast single screen town and country. Software is set up for 2 screen but ours only came with 1

[@UCFKN1GHTS]

@@bettysbeast and it randomly started working again tonight after driving for about 15 mins.

[@bettysbeast]

@@UCFKN1GHTS probably a cable going bad. I bet it will eventually stop working completely

[@bla0327]

So ive replaced to larger ribbon cable but that didnt work. However when i had it all apart i notice the smaller ribbon cables looked creased. Can those be replaced?

[@markchadwick8293]

Mine also, what else can be the problem?

[@ritajoubert2024]

What is the size of the Ribbon cable?

[@Santor-]

I got the longer cable by coincidence, and unfortunately it kinks as its too long, and nowhere for the cable to go after assembly. It worked though, just wondering for how long. The original length cable would probably be best.

[@tina2010rn]

I just bought a 2014 & the pin is 89. Is that right? Where do i buy the replacement ribbon cable?

[@bettysbeast]

No, it's 68 pin.

[@bettysbeast]

There are links in the description to purchase the cable

[@HeatherVerst]

Thanks for the video! My screen just stopped working and I am going to try this. When I click on the link to buy (amazon) it says the cable is for Blu-ray...mine is just a DVD player, will the same cable work or do I need a different one? 2014 Town and Country.

[@bettysbeast]

kzbin.info/www/bejne/Z5eym4OAaM6fgtU Watch that video and it will show you how to know for sure.

[@JuanRamirez-bl3dp]

That cable worked for mine and it's only a dvd player.

[@Santor-]

@@JuanRamirez-bl3dp i too got the blueray cable, but only had dvd on our 2016. Still worked. Seems the difference is not dvd/bluray, its the bigger resolution screen which bluray has, but also the newer dvd's.

[@craigjohnson4557]

I changed the cable and the screen is still black. Any other ideas? Pretty sure I followed to a t and the old cable didn’t have any noticeable damage.

[@bettysbeast]

Make sure it is seated (pushed in) all the way

[@smokeybacon7115]

Would this still be the issue if the Chrysler symbol still shows up every time when I first open it and then after that it just goes black?

[@bettysbeast]

It's possible it's the cable is just starting to go bad. Sounds like you are getting power to the screen at 1st but the video signal is not being received by the screen. It will probably get worse as more of the cable begins to crack.

[@ladys6092]

Question..do you think replacing this will not cause my battery to drain? The thing is it comes on and drains my battery. I’ve already had to replace my radio.

[@bettysbeast]

I have never heard of replacing the cable fixing that issue. If you can see the video on the screen your cable is functioning

[@thebit1287]

Was this for a standard DVD player or a blu ray player? Alot of the ribbon cable descriptions are for Blu Ray players. I'm trying to find the correct ribbon cable dor the DVD model. Thank you for any clarification.

[@bettysbeast]

kzbin.info/www/bejne/Z5eym4OAaM6fgtU Watch that video I linked and you will be able to know for sure which cable you need to order.

[@Santor-]

Seems the newer dvd with higher resolution use the blueray cable. On our 2016 that worked.

[@2Agirls0610]

So we just replaced our ribbon cable on our 14 town and country.. it still didn't work. Im driving myself crazy looking for solutions. Any suggestions on what else to try? Would like to not have to order a new unit

[@bettysbeast]

Make sure the cable is seated in the connector evenly in both the screen and the ceiling. After that, disconnect the negative battery terminal for at least 10 minutes. Reconnect the battery.

[@2Agirls0610]

@@bettysbeast it's definitely seeded all the way. We had the battery disconnected while working on it. And after putting everything back together and secured reconnected and turned on. It almost seems like there's no communication to the system like hey im open im turning on now. Lol if that makes sense. My husband is an IT and very precise with computers. So my pretty positive everything is good on that end. I just want quite in the car again lol

[@bettysbeast]

@@2Agirls0610 It's possible the ribbon cable is not the problem, even though most of the time it is the cause. The vast majority of problems are solved by changing out the cable.

[@RyanZaharia]

I had a 90deg bend/kink in my cable i removed, it didn't look damaged, but ribbon cables are not meant to be folded like that. what a terrible overall design flaw.. tsk tsk Dodge!

[@88keys1Ofingers]

Hey Amanda, curious if you ever got yours fixed? I replaced the ribbon cable on mine and it didn't change anything. My screen won't even attempt to turn on. I hit the Rear VES button on the front screen and nothing. I haven't tried disconnecting the battery yet, so I'll try that tomorrow. I just thought I'd check though to see if you discovered a different issue. Thanks!

[@BrittanyConner]

What do you do if the connector flap that the ribbon cable is in pops off when trying to remove the ribbon cable? Is there a replacement part for that, or do I need a whole new board?

[@bettysbeast]

As long as nothing broke you may be able to snap the flap back into place, but you will have to have the locking flap functional to hold the cable in place. If it's broken you will need to get a new board.

[@eugenioarmendariz2497]

What is the ribbon called and how much and where did u find it??

[@bettysbeast]

www.amazon.com/dp/B07QMKHWJJ/ref=cm_sw_r_cp_apa_glt_fabc_PCP0DS59PP3VNY0SXHAG

[@RyanZaharia]

is there a way to figure out what cable you need without opening it up? I have a 2104 dodge caravan with a DVD player, that also has an hdmi input on the side door, if that helps.

[@RyanZaharia]

ah i just saw your amazon.com video, I see how to do it (pop off the video screen backing). I have a feeling it's the 68 because of the hdmi, but I will double check!

[@bettysbeast]

kzbin.info/www/bejne/Z5eym4OAaM6fgtU Same video is also on Amazon, glad you found it!

[@RyanZaharia]

is the amazon cable the extra 1cm like the ebay one?

[@RyanZaharia]

confirmed that mine is 68 pin. i have a single dvd unit, and I can't figure out how to get the outer bezel off.. is there any videos for that?

[@bettysbeast]

@@RyanZaharia Yes.

[@matthewanderson7766]

Will this problem cause it to reset every 5 to 6 minutes I'm having a problem with that you start watching a Movie and it shut off and it starts again

[@bettysbeast]

If you move the screen around, open and closed, but not all the way closed, and you don't notice any difference in how often it shuts off then it probably isn't the cable. If you play around with the screen position and you see it shut off more frequently, it is probable that the cable is going bad.

[@briandecker9914]

Mine is in a long console is there a way to release it from the long console?

[@jscudds]

Did u figure this out? Im stuck

[@Formula369]

I removed ours and after removing all the screws from the back of the DVD player, the metal back plate will not budge. We even tried to force it and it will not come off. Yours just came off easily after prying away the 4 tabs. Very frustrated because I can’t get to the cable! Any ideas?

[@bettysbeast]

You also have to remove the hinge screws and the screws on the front near where the wiring harnesses are. Should be 6 screws on the metal top.

[@Formula369]

bettysbeast it was the middle screw hiding under a sticker! I felt over the sticker like 5 times to check for screws, but somehow I missed it😣 Thanks for the vid.

[@blakecole8662]

Where do you get the ribbon cables I have a 34 pin that I need to replace.

[@bettysbeast]

If you need a 34 pin cable follow these links: ebay.us/APUpPK?cmpnId=5338273189 www.amazon.com/dp/B07FTXL444

[@jetmech82]

Where can I get the ribbon cable?

[@bettysbeast]

smile.amazon.com/dp/B07QMKHWJJ/ref=cm_sw_r_cp_apa_fabc_DzO4Fb6PSKES8?_encoding=UTF8&psc=1

[@spierslp]

Just did mine. $50 total( needed a couple specific drivers I didn’t have) and boom

[@jscudds]

as in screw drivers or computer drivers?

[@getemtyger]

The overhead console differs in model. Just be prepared.

[@jeffsylvester7394]

What about the best part .....missing. unit working