How to Repair 2016 - 2020 KIA Sorento Trunk Latch

[@mursesherminator]

This is, hands-down, the most complete and easy to follow video of this procedure anywhere on the Internet! Thanks for taking the time to video this process and for sharing it with us! I followed your steps exactly and was done in 30 minutes, and now my rear hatch works once more. Thanks again!

[@BCDriven]

Glad you got it fixed! Thanks for the comment and kind words.

[@scotthurlbert9272]

i agree 100%

[@tmwright0066]

This was the BEST! 5 Stars. Dealer quoted $1,000 for this repair. Using this video i did it in less than 1 hr. Appreciate you posting this.

[@BCDriven]

Glad it helped! Thanks for the comment!

[@lorimaean]

A shop wanted $410 for the part and total $675 parts and labor! I just finished this job DIY in 25 minutes.! Only trouble I had was the handle had a socket instead of screw and my extender got stuck putting it back on. Thank you!

[@BCDriven]

Thanks for the comment! Apparently our kia is the only one that had the 10mm bolt with the Phillips in the middle lol Glad to hear you were able to tackle the project.

[@dow4hurst]

The manual latch replacement went perfectly. Thank you. Part number on Amazon was easily found and was correct. Fitment was almost perfect for a third party part ($30). ~30min to repair. ❤ 2018 Sorento LX

[@BCDriven]

@dow4hurst Thanks for the comment, good to hear you got it taken care of 👍

[@johncarter9996]

Dude. I am NOT a car guy and I was able to do this! Thank you for making this video. Took me a little longer than the average person probably but all I'm less than 45 min.

[@Jeric1673]

This video is an easy, step by step instruction on how to replace this latch. Well paced and nothing skipped over. Perfectly done!

[@BCDriven]

Thanks for the positive feedback!

[@travisbarrows4130]

I don’t consider myself “handy” but you made this look easy enough. I ordered the after market part you have linked on Amazon and was done in 30 mins. Thank you for walking through this step by step and saving me a ton of money!

[@BCDriven]

Glad you got it fixed up! Thanks for the comment.

[@pinedah]

I really want to thank you for this video. You saved me around 375 USD!! I have a 2017 Sportage but the process is basically the same. I went to the car dealer which in Mexico happens to be the authorized service center also. First, they wanted to charge me for disassembling the back gate "to see the part number". Of course I told them that you only need the VIN to exactly know the part number without needing to disassembly anything. So I went to the spare parts section and with the VIN of my vehicle they gave a quote of 475 USD only for a new latch. The work to change it would be charged separately. The good thing is that the quote had the part number :) . So, with the part number I went to Amazon US and order the exact original part for only 200 USD shipment included. A week later, I received the original part directly from Korea and using your video a managed yo change it myself!! So, considering the saving on the price of the part and the charge for changing it, your video saved me some goo 375 USD!! Thank you!!

[@BCDriven]

Thats really good to hear! One of the main reasons I try to make videos is to give people the tools and confidence to tackle projects like this. You probably seen the video and thought "I can handle that" and thats basically what I try to give people. Some people may look at a more complicated video like the one on my F250 diesel that had an oil leak and think "yeah no way I can do that" and thats fine too. Moral of the story, Glad you got your Kia fixed up and were able to learn and save some money along the way.

[@lbc360]

Thank you so much, you saved me about $600 in parts and labor. The handle was the trickiest part for me. God Bless you brother 😊

[@BCDriven]

Just doing my best to give people the tools and instructions to fix their own stuff and learn a little about how their cars work along the way.

[@BCDriven]

Also thanks for leaving a comment, it's a really small thing that helps a lot.

[@EricStrode-m3g]

Was a great help. Just one thing. On the 2018 Kia Sorrento to remove the handle there are 2 nuts instead of screws. A 1/2 inch socket is all you need. Thanks again. Was awesome

[@BCDriven]

Good information for others, thanks for the comment.

[@cecilcooya]

Bro that's what I got!!!! I was like wtf

[@GR8NE55]

Same here. 2018 but my trunk is manual opening and not auto-lift.

[@Michaelkeppel-hh3ny]

So many thanks. Dealer wanted $500 plus for what I did in about one hour. Was easy to follow along with this video. Ordered same unit on Amazon. With 3 year insurance, cost about $170.00. Remember, have a 12 km socket for the bolts. A little tight getting motor plug off. Wife's smaller hands did the trick. Don't forget to unplug the starter button, headache maker. Didn't duck fast enough. I put silver dots on housing where the clasps are located, made it easier to find the compression areas when reinstalling plastic housing. Was a snap. Hope others will follow suit. Saves money big time.

[@BCDriven]

Good to hear you got it taken care of and was able to save some money along the way. You'll learn to be quicker with that lift gate next time haha

[@المدينةالمنورة-ض5ن]

One of the best videos explaining the installation of the KIA Sorento Trunk Latch. I installed it myself and it did not take half an hour... Thanks BC Driven

[@BCDriven]

Thanks for coming back to leave a comment! Glad you got it fixed.

[@kevinjohnson7609]

My dude, you are a life-saver! My lift gate started to do the same thing, followed the steps in your video, it's all fixed and I saved a trip to the dealership (and paying twice the cost of the replacement part)!

[@BCDriven]

Glad you got it taken care of! Thanks for the comment.

[@noobfishing101]

This just happened to our 2016 Sorento. We went to the lake and after u loading it wouldn’t stay shut. Called Kia and they won’t be able to look at the car until the end of December, it’s Oct 2nd. Lol Glad I found this video! Ordered the part now just waiting. Thank you for this video!

[@BCDriven]

Yikes, I thought our dealership had long lead times. Glad I can help people take matters in their own hands.

[@HappieMix]

THANK YOU SO MUCH!!! I literally just changed my trunk latch thanks to your video and saved myself $400!! Thank you again

[@BCDriven]

Glad to hear you got it fixed!

[@cristalleon4284]

I wanted to pop in here and say thank you for such a detailed but simple video. I fixed mine all by my little ‘ol self! I’ll because of you! Thanks again!

[@BCDriven]

Glad to hear people are taking matters into their own hands and getting these things fixed. Thanks for leaving a comment.

[@steveciesielski9590]

Thanks for posting - watched twice and installed easily - you saved me time, money, and the hassle of leaving the car for a few hours!

[@BCDriven]

Great to hear! Thanks for leaving a comment!

[@kts65ss]

Thank you for this! Got my latch changed on my manual gate 2017 in less than 30 minutes. I wasn't scared to start pulling on plastic after watching this. Like someone else commented my handle bolts didn't have a philips head so I needed a 10 mm deep well socket too.

[@BCDriven]

Thanks I pinned the comment so others could see as well.

[@GusFromDaysPast]

Did the manual gate need that other module shown in this video as well? Or was it just the 81230C5000?

[@KTinKY]

​@@GusFromDaysPast All I needed was the latch.

[@dow4hurst]

@@GusFromDaysPast The video shows only the latch with the part number you just listed as what is needed for a manual latch. I just ordered mine off amazon. The video is very well done.

[@andrewbattye7840]

Thanks for this. Was going to be charged $1000 for parts and labour (including the latch replacement) this was so easy to replace.

[@BCDriven]

Good to hear you were able to get it fixed and save some $$

[@dawngeiling812]

Thank you so much for this video!! Prior to this, the most I'd done is replace a headlight. With your clear directions and part ordering info, I got it done in about an hour saving me lots of money.

[@BCDriven]

Glad to hear I was able to help. Thanks for the comment!

[@nadirgafarov7248]

Man, thank you soooo much for this video, I had exact same problem. Watched your video, dismantled it. Turned out that one of the teeth of plastic gear was broken removed it and put it back together. Works as brand new. Thanks a lot

[@BCDriven]

No problem, glad you were able to get it fixed up.

[@marylouvenable1526]

Your video walked us thru replacing the latch seamlessly! It took less than 45 minutes. THANK YOU!

[@BCDriven]

Glad you were able to get it fixed. Thanks for watching and commenting.

[@philthomas8431]

Wonderful video! Just replaced the latch in my GF’s Sorento and it was a piece of cake after we watched this video. Only difference was her car required a 10mm socket to remove the inside handle. Thank you so much for such an informative video!

[@johnyarnell6366]

Just wanted to say thanks for uploading this video. Helped out a ton and saved me $300 from my local auto body shop. 😊

[@BCDriven]

Thanks for taking time to comment 👍

[@MichaelKnapp-i4v]

I greatly appreciate your video! I ordered the part online and installed myself thanks to you. Saved me hundreds in labor!

[@BCDriven]

Great to hear! Thanks for leaving a comment!

[@sapphire163]

Great video, it was good to watch before I did this repair on a manual door. A couple of notes. 1. The handle on my 2018 was secured with 10mm bolts. 2. The first replacement was an assembly purchased off Amazon. It secured the door solidly, and the buttons to open it worked. However, the dash display showed the door was open. So I did it again, with an assembly purchased from Kia, and it works perfect.

[@BCDriven]

Nice, I pinned a comment about the handle bolts. Mine were a 10mm bolt but had a phillips head in then so I just used the phillips since it was out. And on the Amazon latch, mine came from Amazon but was a genuine Kia latch. Glad you were able to get it fixed up.

[@brucebille5853]

Great tutorial video on repair/replacement of rear hatch latch assembly. Followed your guidance and I was able to effect the repairs successfully. Only one difference-- the bolts holding in the handle were 10mm hex head instead of phillips head screwdriver. Other than that-- perfect! Thank you!

[@BCDriven]

Others have commented about the phillips vs 10mm and I pinned it so hopefully others can see. Thanks for watching and commenting!

[@OLgreg904]

Excellent tutorial! Thank you good sir! Dealer wanted almost $500 just for the part.

[@kennyredd3984]

Thanks for the video Bro, the latch stopped working on my wife’s Kia and they wanted to charge her $110 just for the part at the dealership. I was able to order the lock of Amazon for $35 and fix the lock in about 10 mins.

[@BCDriven]

Good to hear, you saved some money and got to learn a little about the insides of your car.

[@GastonyCecilia]

Thanks a lot!!! I followed your flawless video and fixed the problem in 1 hour and a $47 part via Amazon vs the quote I received from the bodyshop ($620!!!). Manual latch in my case. Take care.

[@kristop3651]

I just fixed mine under 20 min this is the best step by step

[@BCDriven]

Good to hear, thanks for leaving a comment!

[@nicoleroncase1628]

Thank you so much!!! This video saved me hundreds of dollars. I was able to change it by myself after watching this video.

[@BCDriven]

Nice glad you got it fixed up 👍

[@loganquest8638]

Thank you for your video man. It was perfect. Got it done in like half an hour. Thank you!

[@TheJdawg1988]

So, I got the part off of Amazon just like you said and everything matched up perfectly! And the trim came off and went back on just like you said thank you for making videos like these they really help and I still really appreciate the humor hope you have a great day and merry Christmas!!!

[@BCDriven]

Glad you got it fixed, thanks for taking the time to comment!

[@williamstorey7218]

Alignment is key though. I did mine last night, wouldn’t catch I loosened up the bolts and did a few gentle slaps on the tailgate. Got it catching, but not fully. A few more taps and a little more loosening and it self adjusted, then tightened down. Great vid,eo!

[@BCDriven]

Thanks for that insight, I didnt have any issues with alignment but hopefully if anyone else does they will see this comment. Go watch my latest video and win yourself some free tools.

[@brandonloucks5702]

Thanks for this! Got mine fixed in a jiffy. Except for the handle removal, that needed a 10mm socket on mine.

[@BCDriven]

Glad it helped out! Thanks for letting me know on the socket as well, mine was a 10mm bolt but had the phillips head slots in it so I just used that since it was already out.

[@jayro6067]

Same for me.

[@Bauerj07]

Thanks so much for sharing!! Followed steps easily for my 2017 Sorento and had it done in less than an hour and I am not a car guy at all. One change was the handle needed a ratchet to get off instead of a philips head. Thanks again!!

[@BCDriven]

No problem, glad it was helpful!

[@marchutcheson5561]

Thanks so much for this video. Worked the first time. I was so relieved when I tried it for the first time just like you did. Got it all put back with no issues. I would have had no idea otherwise. I’m sure it saved me a bundle in labor. Thanks again.

[@BCDriven]

Good deal, I'm glad this video could be help full.

[@TheJdawg1988]

Thank you for showing us how to replace this mine just stopped working yesterday and I'm ordering the new part today you rock man and I love the humor in the video never stop being funny !!!

[@BCDriven]

Thanks for the kind words and good luck with the repair!

[@PJ58-nc3cc]

This is incredible, thank you so much for the thorough video! I am replacing mine tomorrow when my part gets here. Any tips for getting the trunk open when the emergency handle on the inside won't disengage it?

[@Drummerman337]

I just replaced mine and it went perfectly..this video was a great help thank you soooooo much!!!

[@BCDriven]

Thank you for the kind words.

[@billrichmond1110]

You are awesome. This saved me $700. Thank you (and generous others like you) for posting these nuggets of gold!

[@BCDriven]

It ain't much, but it's honest work lol

[@DavidGuzmanproggrammer]

Great video, I had the same problem and following your instructions I fixed the issue, cheers from Honduras.

[@BCDriven]

@DavidGuzmanproggrammer Good to hear you got it fixed. Also cool to hear that a redneck from Alabama could hel0 someone on the other side of the gulf. Cheers!

[@michaelvanbuskirk6568]

Thank you. It took me about 20 minutes and saved me so much money. Great!

[@BCDriven]

Good to hear 👍Thanks for the comment!

[@jakeayo4901]

Great video. Step-by-step instructions were clear and easy to follow. Got mine done in about 20 minutes. Thank you!

[@BCDriven]

Thanks, glad it was helpful!

[@sammehri971]

Best Video Ever. Thank you for your help. It is a life saver!!!! got mine fixed in 40 mins (needed 10mm socket for the handle) but very well explained step by step.

[@BCDriven]

Thanks for watching and commenting, glad it was helpful.

[@CrowsinthePark]

Just want to say that this method works just fine for a 2015 Sorento also, so thanks for that. Only problem was they sent me the wrong part, but at least that's something I can change LOL

[@danring505]

Thanks so much!! Great video fyi my handle was bolted with 10mm not a screw. Everything was so easy and all works great. All the best to you and yours ✌️👏👏🙏❤️

[@BCDriven]

Glad you got it fixed up!

[@DavidTeszler-tb4jg]

Awesome. This made this job straight forward. It took maybe 30 mins.

[@BCDriven]

Good to hear you got it taken care of 👍

[@paulvyas1]

Saved me at least $800 bucks! Thank you man!

[@BCDriven]

Thanks for dropping a comment, glad you're getting it fixed up.

[@المدينةالمنورة-ض5ن]

Thank you. I benefited greatly from your wonderful explanation of installing the lock and I changed the lock of the 2016 Kia Sorento.

[@BCDriven]

Glad you got it fixed and thanks for leaving a comment.

[@KarenDeanne]

Thank you SO MUCH! My Kia just developed is problem , and now I know what to do if my service wants to give me the run around 😊❤️❤️

[@BCDriven]

Hopefully they will cover it, ours was way out of warranty so I didn't even bother lol

[@scottlongdon9879]

Outstanding instructions and complete with OEM part number! Exactly what I was looking for, nice work!!

[@BCDriven]

Thanks! Go get it fixed up!

[@JosefMPjess]

Best instruction on this subject on youtube. Thank you!

[@BCDriven]

Thanks!

[@JosefMPjess]

Just to make you feel good - I faced an over 600 CDN$ bill from my Kia dealer for fixing my manual gate lock not opening. After watching your film I ordered a 39$ part from Amazon, and then after following your detailed instructions my gate opens again. God bless you and and have a long and happy life!

[@gustafssonadam]

Thank you for recording this. Very helpful! Greetings from Sweden.

[@BCDriven]

Greetings from Alabama. You guys have both ends of the car spectrum in Sweden, super reliable Volvos and super fast Koenigseggs. All we have are bird sized mosquitoes and kudzoo lol

[@melissalovestowrap1770]

This was sooo helpful!! After watching this, I feel so confident to do it myself. I ordered the part off of Amazon, and will be installing on Monday 🙌🏽

[@BCDriven]

Good luck, you got this!

[@Smaxey843]

How did it go?

[@johnrevis292]

This video was awesome! You have any videos for a sedona where the latch opens, but the door only goes up automatically on a random basis?

[@BCDriven]

Unfortunatley not, that's a slightly difficult one to troubleshoot. It sounds like it could be an issue with the latch not signaling to the actuators that it is opened, therefore the actuators aren't lifting. I can't remember if the hatch has a simple plunger style button like the doors have to signal that it's closed or if the latch itself has a switch built into it. Either that or the actuators are getting weak and not functioning correctly but I feel that failure would be a lot less random. I would open it several times sitting in the back and see if there's any distinction between the times the actuators open and the times the latch lets loose but it doesn't open. Try to see if there's a correlation with interior lights coming on or not or putting slight pressure on the hatch when it opens and see if anything makes it consistently fail or consistently work. Sorry if that isn't helpful.

[@rodneyjames1892]

Thank you, not very handy but your video made it very very easy! Manual latch and was only $30 vs repair shop bs.

[@BCDriven]

Thanks, I avoid those shops as much as possible and just want to give people that same option.

[@lssj09]

Man, you saved my life! Thanks for sharing this knowledge

[@BCDriven]

Thanks for leaving a comment!

[@chrisgreer1911]

Hey thank you so much for the video i have done ur step by step ordering the same part and its still not opening , do i need to reset the BCM or reset the entire vehicle by unhooking the negative post ?? Please help i am trying to fix this for my neighbor she is elderly and doesnt have a lot of money

[@BCDriven]

There shouldn't be anything you need to reset but it doesnt hurt to try disconnecting the battery for a few minutes and retrying. Have you tried all methods of activating it? (Key fob, button on dash, button on the hatch) Does the hatch just not close or not stay closed? You may just double check all your wiring connections also.

[@g.forrestcobb4645]

Enjoyed this video. Are there any other connection (mechanical cable) besides electrical?

[@BCDriven]

Not on this model, it's all electrical. The actuator and latch come preassembled with the cable installed between them. I believe the standard model doesn't have any cables and is just a single electrical connection.

[@acydgod13]

Thanks sooo much. The only adjustment I had to make is the handle didn't have Philip screws but rather 10mm hex. Mine is a 2018 ex AWS v6 if that mattered.

[@BCDriven]

I think mine was the only rare model with the Phillips bolts lol. They were a 10mm hex they just also had the Phillips in them and I had it handy so that's what I used. Glad to hear you got it fixed up

[@acydgod13]

@@BCDriven the other thing I recall as after closing (when it was working), I would hear this sound like it was latching securely (beyond just a click). I don't here that after replacing it but I can't move the door either so I'm assuming it's secure. Curious if anyone knows the sound or experienced it still doing or not doing that afterwards.

[@cecilcooya]

Bro this is so helpful. Hopefully it's just the fuse but if not I'll know where to go

[@bevhaca5047]

This is a great video. I am waiting to see if my warranty covers this. If not I will probably pay, but If I were younger and in better health I could do this myself. Thank you

[@BCDriven]

Thanks and Good luck! Hopefully warranty will cover the repairs for you.

[@bevhaca5047]

@BC Driven Yes, it is covered by warranty, part has been ordered by Kia.

[@ajaymenona2008]

Thank you so much.I followed your video step by step and was able to get it resolved.

[@BCDriven]

Good deal Ajay. Thanks for leaving a comment!

[@Smaxey843]

Got mine installed following your instructions. Thanks buddy!

[@BCDriven]

Thanks for watching and commenting

[@Smaxey843]

@@BCDriven thanks for putting helpful shit out on the internet.

[@geofiggy]

That was fantastic. I wonder if you could do, or show us how to retrieve the retaining 10 mm nuts that hold the tail light assembly when they fall into the "black hole" and end up under the storage area. I have a 2016 Kia Sorento. I was replacing the tail/brake light in the the Driver's side assebmly and being 73 my shaky hands dropped both nuts down into the "abyss". Kia parts tols me they don't have those separate and we have to buy the full assembly. I was able to McGyver someting to hold the assembly in place, but I was wondering it there was a way to remove the first small storage compartment to retrieve those nuts. While I was doing that I also dropped the "backup" Fuel pull tab that is velcroed to the body. That's what happens when one gets old. Thanks again and God bless. 🖖🏼🤟🏼 P.S. Magnets won't work as they get stuck to the frame. I tried a Dyson with McGyvered slim tube, but no go.

[@BCDriven]

I hate when there is a bolt swallowing black hole. I'll have to look into that and see how I can help, If it's just a nut or bolt that fell down and not a specialty fastener it may be as simple as taking one off the other side and going to the hardware store to get a replacement. It's likely a M6-1.0 thread but you should take the other one with you to verify just in case.

[@mrschusterpgjr]

I have a different Kia but it looks real similar. Thanks for this video!

[@BCDriven]

@@mrschusterpgjr thanks for leaving a comment! Good luck with your repair!

[@nealholladay736]

This a very enlightening video. My problem is similar but involves the TCU control unit (I have Sorento 2017). The dealer wants $1000 to replace it. I found the part on line for much less and wonder if I could install that myself? Do you have a video that might be helpful? Thanks in advance! Great Channel!

[@shannon4773]

Does this part power the hatch open? My hatch will not open or close. When I hit the button to open, I hear it unlock but does not open. I then have to crawl in side and unlock to open the hatch. When I manually close it, I have to still hit the button for it to latch otherwise I get a warning on the dash. So seems like what ever powers the hatch open or closed has failed. I am trying to understand if this part does that or if there is another part involved to power the gate open and closed. Thank you.

[@brentmckay4486]

I pulled the unit apart and found it’s a small nylon cog that cracks. Was able to repair the cog and reassemble The repair involves heating a steel pin and effectively plastic welding the cog with the pin inside Convoluted and bit more than an easy fix but works and won’t fail again as the weak link now has a steel pin. Took round 2 hrs end to end

[@BCDriven]

Nice. That's an option too. I opted for the easy fix with Kia parts because it's my wife's car and I don't want her to have to worry about it. First one made it to almost100k miles so if we get another 100k outta this latch I'm fine spending the money lol.

[@stalyon6869]

I’m saving this video because I need to do this. Thank you!!

[@BCDriven]

Get after it!

[@robgoldheim9771]

This is fantastic. Thank you for the walk through. The latch works great now.

[@BCDriven]

Thanks for watching, glad it could help you out!

[@alejandrofuentespenacba7477]

Thanks for this video..any hints on how to make it shut or so my battery wont drain dead? Thx

[@BCDriven]

Sorry just seen this, we used a ratchet strap (loosly) connected from the pull handle to the car seat latch in the floor to keep the door shut. You want either a bubgie or ratchet so you can put some tension on it.

[@TheAaronmfox]

great video man! saved me $1000 bucks! you're awesome

[@tarachiapelli1806]

Any chance you have a suggestion for getting that screw out? It’s just spinning

[@BCDriven]

Take a pair of wire cutters and try to work the tips in on either side of the screw head (kind of like if you were going to cut the screw head of with the cutters) and to try to lift it out as you slowly turn the screw with a drill or screwdriver. If you don't have wire cutters you can usually do the same thing with a small flathead screw driver it's just a little more aggravating because when you turn the screw it tries to push the screw driver out. Worst case scenario, get some wire cutters (preferably flush cutters) and just cut it off flush and poke it through. You can usually buy these at Home depot or Lowes in the little drawers on the hardware aisle. Hope that was helpful.

[@stevefick3919]

My 2016 Santa Fe tailgate won't open. Just started today. It doesn't have the power lift on it. I would imagine it's the same process for the Santa Fe? Any help appreciated. Thanks.

[@BCDriven]

I dont know for sure but the Hyundai and Kia are typically pretty interchangeable so I would imagine the procedure would be pretty similar as well.

[@stevefick3919]

@@BCDriven Thanks! I ordered a new latch, but today when I tried to open the liftgate, it worked! WTF? Very weird. I'm going to cancel the order for a new latch, for now anyway! Thanks for your reply!

[@ryanmarquez8616]

Thanks man!! Great video! Replaced mine and works great!!

[@BCDriven]

Great to hear!

[@MUKESHSHARMA-pr2st]

Great video! Thanks so much for explaining everything so clearly! You saved a lot of money!!

[@BCDriven]

Thanks and thanks for leaving a comment! I like to be as helpful as I can

[@chrispeffly3447]

I have a 2014 kia that is having a issue with the trunk not closing all the way . Stops about a foot from closing and I have to manually push it rest of the way . Any idea ??

[@toeverynation]

Thank you for this! You restored my sanity!

[@BCDriven]

You sure you had it to begin with? Haha just messing with you hope you got it fixed up.

[@christinamensor]

I don’t have this exact issue but my latch won’t open with the key fab. Think it may be the same issue?

[@BCDriven]

Sorry for the delayed response but I would think it would not be related to the latch if the latch still operate with the switch on the dash or the button on the latch. Try a fresh battery in the fob. Also on our fob you have to hold the button for 3 or 4 seconds for it to open. Hope this helps.

[@IbrahimAli-xe9iz]

Hello, I have a question. I have 2015 Kia sorento EX and my trunk door wouldn't open. It's manual trunk door. I tried to open it from inside and when I turn the latch switch It's unlock the door but get locked again when I let it go. The only way to open the trunk to turn the switch, hold it with my finger and to push door out. Do you think I have to replace the trunk latch?

[@BCDriven]

I'm not super familiar with your issue but the latch is spring loaded so it is possible that is the issue.

[@IbrahimAli-xe9iz]

@@BCDriven thank you for reply.

[@kimberlyhuetsch3387]

Is the 2015 model the same as 2016 - 2020 models do you happen to know? Thanks!

[@BCDriven]

To be completely honest with you I don't know for certain. The change process will be very similar if not the same but the PN you will need is either 8123 3Z000 without the power lift gate or 8123 B8100 with the power lift gate. I got these part numberts from the exploded view on Kia's websight. I can't link to it but if you copy this ( kiaparts/v-2015-kia-sorento--sx--3-3l-v6-gas/body--liftgate ) and add a "dot com" between the "kiaparts" and the "/" it will take you to the exploded views and you can see the part, item 2 on the second diagram. Hope that was somewhat helpful.

[@brookedies2271]

Yes! You saved me over $500! Thank you! :)

[@BCDriven]

Glad to hear that! Thanks for commenting!

[@harryvalentin5170]

I have a kia sedona , It is the same motor ?

[@mikecmassachusetts2020]

Nice video: my 2011 Sorento EX has a manual lift gate. The problem is it might open once out of 99 times with the fob, not at all with the key in driver's side door. The fob does lock and unlock the side doors. Dealer replaced door latches on two front doors because of recall. Is the lift gate latch in any way connected to the work done on the doors? Everything worked perfectly until I took it to the dealer but now it seems the best and often times the only way is to crawl into the back area from inside the car and use the emergency manual switch to open the lift gate. I tried replacing the latch with a new one but get the same results. Any suggestions? Thanks

[@BCDriven]

I'm not super familiar with that generation sorento but I would always started with the simple things first like replacing the battery in the key fob. Sorry I know thats not really any help but I wouldnt think the door latched replacement would cause you any issues with the hatch so I'm a little stumped as well.

[@Fastlan3]

Well the locking mechanism works, but the auto-open/shut appears to stop working after manually opening and closing a few times

[@Fastlan3]

SOLUTION: Hold down the internal auto shut button and the external button at the same time for 3 seconds. You should hear a single beep.

[@BCDriven]

Good information, thanks for commenting! I'm sure others will appreciate it.

[@haleighchester120]

I have a Kia sorrento SXL 2016, it won’t open with the button, but it will close… do you think this would be a good fix?

[@haleighchester120]

Just realized it’s the same model, do you have the links for Amazon? I don’t see it in the description

[@BCDriven]

It won't open using the key fob, switch on the dash, or switch on the gate? If so then it is likely the actuator gone out. Here is the genuine Kia part which has increased significantly in price unfortunately amzn.to/3OQrmps And here is an aftermarket alternative amzn.to/3PqsvUT (And thanks for watching and commenting on the video)

[@BCDriven]

And the OEM Kia PN is 81230-C5100 if you prefer to get it from a dealer.

[@jeremiahmccabe7594]

Same part for 2015?

[@scotthurlbert9272]

So - getting ready to leave for a vacation, my hatch would not open. it would beep, but not open, I crawled in the back an use the manual latch switch to open the hatchback, but then would not lock when i closed it. Do you think it is just the latch or a combination? my hatchback is a powered lock.

[@BCDriven]

It sounds like it's just the latch like I replaced in the video to me. Is it a powered lift like mine in the video or is it manual lift?

[@kenmeinakage7000]

Thank you!!!! I also had the 10mm sticker on the handle line everyone else. But man, excellent video.

[@BCDriven]

Thanks for taking the time to comment. Glad you got it fixed up.

[@IvanWindon]

I just had the same problem. Ordered the OEM part and the replacement went smoothly. However the motor won't actuate. The whir you would hear after it closes, and if you release it, it won't open automatically. The only difference is at least it will actually latch if you close it manually. Before it wouldn't even do that. Any idea what is causing the motor portion not to work? Could it be a bad relay, or something else I should look at?

[@alejandracazares3055]

Hi did you ever get to figuring out what happened. I have a 2016 kia sorento sx that trunk wont open you can hear the motor but it wont actually close i literally have to go through the back door and pull a plastic lever and get it to pop open enough to where i can go around and just push it up myself

[@carloslasc]

How do you know it’s a bad part and not a fuse?

[@BCDriven]

I may have not said it but I always start troubleshooting with checking ALL the fuses, even ones that may not seem related. In my case the fuses were all good so I knew it wasn't going to be that simple.

[@patrickmclaughlin6903]

Thanks so much for this video! It was super helpful and made the process go smoothly. Except I didn't have a deep reach 10mm in my socket set for the handle, but now I do. Lol.

[@BCDriven]

A lot of my tools when I started out came from jobs where I needed a specific tool to complete it. Good to hear you got it fixed and thanks for commenting.

[@dakotashandley3806]

​@BC Driven does the non powergate kia modle have the wire harnesses? Im thinking of installing the powergate.

[@rosylives]

Thanks, I saved a bundle following these instructions! Cheers :)

[@BCDriven]

Thanks for watching and commenting!

[@paulclark2975]

Great video, easy to understand and video is good quality. Going to be performing this task soon. thanks...

[@BCDriven]

Thanks for the kind words and good luck!

[@wellotoninnaturallywellinc9640]

I have a kia sportage, 2008, and the back trunk window won't lock, and it shows the yellow trunk open light on the dashboard. do you know how to fix that one?

[@BCDriven]

Unfortunately I'm not too familiar with the sportage platform. It sounds like it would also be the latch but I'm not terribly confident on the part number. If your look at KiaParts.com you may be able to see which part it is in the exploded views.

[@mbanderas]

Need a part # for my 2015 Kia Sorento Lx , Manual one.

[@BCDriven]

81230 3z000 is the PN here's a link to a genuine KIA one on amazon amzn.to/3Khf87X

[@LDMTX6]

Thanks man! I just ordered mine off amazon and will attempt it myself.

[@BCDriven]

You got it, ordering the part is half the work lol

[@LDMTX6]

@@BCDriven of course the part is now $180 but still cheaper than what the dealer would charge.

[@LDMTX6]

Tonight I successfully installed the new part while following your video and it’s working perfectly! Thanks again.

[@BCDriven]

Good to hear, glad the video was helpful.