How to replace fuel tank flap (door) actuator VW Golf - Stuck fuel door - e-Golf - Passat - Polo ++

VW Golf MK7 stuck fuel door?
Then came the day when I did not get to open the charging door on my e-Golf. This has been a known issue for many VW owners. Especially challenging for us who drive an electric car, and must charge at least once per. days now in the winter.
The problem seems to be due to water intrusion into the activator / locking system. Water enters, which freezes.
I managed to thaw with a heat gun, and got charged. But when I had to close the lid again, I did not get it to lock again.
After some checking online, I found the part in Germany! I bought here: www.autodeler.co.no/search?ke... (I do not earn anything from sending you to this dealer, but just want to help!) I have also seen that you can find the cheaper ones from China, but there have been so many shipping problems, that I did not want to wait that long!
Need for tools:
Plastic crowbar
Torx T15 + T25
A small flat iron to get on rubber sealing again.
If it is stated that many VW and Skoda use the same part + many are almost exactly the same. Some cars do not have to be dismantled inside, as the couplings are inside the filling hatch (behind the rubber seal)
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Da kom dagen da jeg ikke fikk til å åpne ladeluken på min e-Golf. Dette har vært et kjent problem for veldig mange VW eiere. Spesielt utfordrende for oss som kjører elbil, og må lade minst en gang pr. døgn nå på vinteren.
Problemet ser ut til å komme av vann inntrenging i aktivatoren / låsesystemet. Det kommer inn vann, som fryser.
Jeg klarte å tine opp med varmepistol, og fikk ladet. Men da jeg skulle lukke lokket igjen, så fikk jeg ikke det til å gå i lås igjen.
Etter en del sjekking på nett, så fant jeg delen i Tyskland! Jeg kjøpte her: www.autodeler.co.no/search?ke... ( jeg tjener ingen ting på å sende dere til denne forhandleren, men vil bare hjelpe! ) Jeg har også sett at man finner de billigere fra Kina, men det har vært så mye problemer med frakt, at jeg ikke ønsket å vente så lenge!
Behov for verktøy:
Plast brekkjern
Torx T15 + T25
Et lite flattjern til å få på gummitetting igjen.
Ser det oppgis at mange VW og Skoda benytter samme del + mange er tilnærmet helt likt. Noen biler slipper man å demontere innvendig, da koblingene ligger inne i fylleluka ( bak gummi tettingen )
#VW #golf #golf7 #golfmk7 #passat #polo
----------------------------------- Disclaimer! -----------------------------------------------
The videos are made by an untrained mechanic! All the videos are therefore to be regarded as my own experiences, and no conclusion. The videos show what I have done, and the result does not always have to be as desired. Sometimes things go directly wrong, and then I try to find out what went wrong, and try to set a better example so that others will not have to make the same mistake as me.
The videos were filmed by myself, and it may have been unknowingly missing to include ALL the details. I try my best to find out what I do and what I find out. But getting cameras in the right places is not always easy!
Very important!!! Do not take any chances with safety, neither your own nor anyone else's! Never work under a car, without and double security. Things can happen, so you must always have extra safety in case something should break or overturn, etc.
Working on cars poses a danger no matter what. So be aware, and if you do not feel 100% sure of the result, rather ask others to help you or double check what you have done, before you expose yourself and others to danger!
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[@wernerlampe8089]

An owner of the 2020 E-Golf model here. I had the same problem 3 months ago and sprayed the entire unit with WD40 and cleaned it of dirt. My fuel filler flap works again without any problems and I also have to operate this flap every 2 days. ... But thanks for the video. … BTW: I love this car! 👍

[@bildillamagasin]

Hello. Can probably go full of shit too yes. Many people I have spoken to here in Norway experience problems with this in the winter. As moisture has entered the mechanism over time, it freezes when called. But maybe oil can help with some of this too. Now I've had problems charging the car again in the last few days. High humidity and frost, cause problems in the connector, and the charger goes into red emergency mode... Hoping for a little warmer in a few days, and then the opportunity to thaw / dry up the contacts.. Maybe I'll get it back... Or so it ends up at the workshop AGAIN!!! Greeting Pål (Paul)

[@mattd7059]

For me, my actuator failed, it would not unlock (except if I pressed unlock 50 times, it would eventually unlock). This video was helpful for me to locate the wire from the trunk. To fix it, I just pressed unlock until the actuator unlocked, then unplugged the wire to it. It does not lock anymore, but saved me from having to buy a new actuator and from removing the actuator (i only opened up from the trunk and only a subset of what was removed in the video, i did nothing from outside). I would rather it not lock because it failed on me when I was at Empty...

[@bildillamagasin]

Good day. Thank you very much for the feedback! Nice to hear more people's experiences and solutions! Many people have problems with these hatches! Greetings Pål

[@maartennash]

Thanks for the video, it was of great help and fixed my eGolf. Using the video it is actually not that difficult, little bit of fiddling but manageable with some patients. Dont let you be discouraged by it 😊

[@bildillamagasin]

Thank you for your feedback! There is a lot you can do yourself, if you find videos, and try to take things slowly but surely :) Workshops are so expensive here in Norway, that you save a lot on what you can fix yourself! Greeting Pål (Paul)

[@user-wt2ij9he3h]

Mine failed hard after a few intermittent incidents when a little gentle persuasion on the body next to the flap worked. 2020 eGolf. The dealer repaired it under warranty, but even they managed to break a small part when installing the new actuator. So it is a tricky job, and I had to wait for them to get the parts in. Thank you for showing how to get at it.

[@bildillamagasin]

Hello. Yes, this is not a perfect solution. Especially in countries with a lot of rain or snow. If only the solutions for the wires had been a little longer, and the interconnection of the small trigger wires had been placed a little easier, but no. Hope it works for you now! Greeting Pål (Paul)

[@Beermeter]

Hi there Thanks for the video. My egolf had the exact same problem but I couldn’t face dismantling the interior of the boot to just unclip the wiring connection. So I took the lazy man’s route, disconnected the battery, cut the wires at the actuator and soldered and heat shrink sealed the wires to the new actuator. Not very professional but saved an awful lot of time. Worth considering as an alternative solution. Karl

[@bildillamagasin]

Hello. Yes, there is a possible solution too! Bad solution in that you cannot disconnect without having to dismantle so much! Greeting Pål (Paul)

[@ianw73iw]

Thank you. Very helpful as I try to fit a new one at the weekend.

[@bildillamagasin]

Thanks! That was nice to hear! Regards Pål (Paul)

[@bildillamagasin]

Emergency opening, to get the charging socket out, try this: Press and hold the top button by the charging socket and press open on the car key.

[@hughmarcus1]

As many people have commented elsewhere it’s actually easier to just disable the lock. You can’t steal the fuel from an EV so it doesn’t need to lock. BTW if you take the mud shield out of the wheel arch you can access the back of the whole unit. It’s possible to remove it by unscrewing the torx screws. There no risk as the only time there Hugh voltage there is when the car is charging

[@bildillamagasin]

Thank you very much for the information! Have heard of several creative solutions to replace the locking system with magnets, Velcro etc. But the hope is to find simple and affordable solutions that work. Greeting Pål (Paul)

[@iwghd]

Thank you so much very helpful!

[@bildillamagasin]

Hi Thank you for your feedback :) Good luck with your car! Regards Pål (Paul)

[@nasarahmed7619]

Thanks Very helpful !

[@bildillamagasin]

Thank you so much for the feedback! They feel good to be able to help! Regards Pål

[@mamamuzic]

Thanks for the info!

[@bildillamagasin]

Thank you for your feedback! It's good that the videos are useful! Greeting Pål

[@darkangel22628]

I think you should install actuator with red emergency laces that you can pull from the trunk if it's blocked closed, like in audi actuators

[@bildillamagasin]

Hello. It sounded like a good idea. Do you know where you can possibly buy these? Greeting Pål (Paul)

[@rizwanmurtaza464]

Did you break any panel clips? Im trying to pull the panels out from the interior they are quite stiff and the orange trim tools are so flimsly, thanks for this video

[@bildillamagasin]

Hello. I don't recall any of the clips being broken. But the chances are probably much greater if you have to work outside in cold weather. The plastic also becomes very brittle from the cold. Greeting Pål (Paul)

[@pawelberge]

Another and better idea. To avoid huge surgery in the future. I would rather extend the two electrical wires and have connection right under the flap. So the next time when I have to change don't need to take down interior. And whole process of replacing will be from outside. I have to do the same soon. Because my actuator is worn. And I guess I will extend the wire and improve that. :)

[@bildillamagasin]

Yes, it is a good solution, if you were to struggle a lot with the same problem. I HOPE I drop this so often! :)

[@pawelberge]

@@bildillamagasin I have my egolf since 2016. Mollerbil Nesttun in Bergen did that on warranty 3 times. :D hehe. last week I bought actuator by myself and soon I'm going to change it. :)

[@bildillamagasin]

@@pawelberge Hello. Changed three times, oh no... Then I think I'd gone a little crazy... Or maybe that's what I am, with all my projects.. Good thing you got it under warranty then! Regards Paul

[@pawelberge]

@@bildillamagasin but warranty is over. :) hehe

[@bildillamagasin]

@@pawelberge Yes, the warranty has expired on my car and battery as well. Had to take out extra insurance, so I have a bit to go on if there is a major fault with mine. :)

[@akivanhala]

Hello. Is it still working or did you have to change it again? I have the same problem in my golf mk 8 plug in hybrid.

[@bildillamagasin]

Hello. It worked after I replaced the part. I haven't used this car much this winter so it's hard to tell the lifespan of those parts. But suspect that it is snow/water that gets into the mechanism, and freezes when it is wet. Greeting Pål (Paul)

[@michellesleeps]

Thank you for the video, it is quite helpful, unfortunately I have 0 skills and tools to even try. I need to get this replaced on my 2015 Egolf. I live in Oslo. Do you or the other viewers have a recommendation where can I go and how much is it supposed to cost? Should I buy the part by myself or the workshop would prefer that they order it for me? Any chance the insurance company will cover any costs?

[@bildillamagasin]

Hello. I almost expect that Mekonomen or similar chains will be significantly cheaper than Møller!? I think the workshop probably doesn't want to exchange parts they haven't procured themselves. For at least 2 reasons. They make the money on the parts and they don't want to start a job, only to find out they get the wrong part from the customer. It takes a lot of time and can take up space in the workshop. Insurance? A bit uncertain. I had NOK 8,000 in equity plus my insurance. Now the car has gone a long way, and the deductible is up to 16,000. Then it will be a very expensive repair before it pays off. Greeting Pål (Paul)

[@bildillamagasin]

Hei. Regner nesten med at Mekonomen eller tilsvarende kjeder, vil være vesentlig rimeligere en Møller!? Tror nok verksteden ikke ønsker å bytte deler de ikke har skaffet selv. Av minst 2 grunner. De tjener pengene på delene og de ønsker ikke å starte en jobb, for så og finne ut at de får feil del fra kunden. Det tar mye tid, og kan ta opp plass på verkstedet. Forsikring? Litt usikkert. Jeg hadde 8000,- i egenadel på plus forsikringen min. Nå har bilen gått langt, og egenandelen er oppe i 16000. Da skal de bli en veldig dyr reperasjon før det lønner seg. Hilsen Pål

[@michellesleeps]

Тusen takk Pål. Jeg prøver å kontakte noe verksted!@@bildillamagasin

[@fax1236]

Nice👍

[@bildillamagasin]

Håper mange blir hjulpet nå da! :)

[@skelaks]

Nyttig video!

[@bildillamagasin]

Tusen takk :)

[@pawelberge]

question is... do we need these two wires for led indicator. :D what if we just get rid of. Do egolf will show some fail? By the way... these 2 screws which holding the led indicator should be from outside instead of inside. then it could be easy to take out whole flap.

[@bildillamagasin]

Good day! In any case, I depend on the LED indicator. My car has gone over 160,000 km and sometimes it just stops charging. Then it's nice to be able to see if the LED lights up, without having to go out to the car in the evening! But I don't know what, possibly comes as wrong information to the car if you cut those wires? Sees there is no optimal solution for the e-Golf. If something extra is just attached to a standard part, without putting in unnecessary extra work, it can look like.. Regards Pål (Paul)

[@rahmanaliu]

Hei Pål, what if i just manually/physically push the lock button(actuator) with finger and let the fuel door unlocked all the time? what's worst case scenario? Do i get any fail code? Possible that the fuel door will wobble during driving?

[@bildillamagasin]

Good day! Yes, there are many who have major problems with this here in Norway now. Several have only used force and broken the lock, so they get charged, or filled with fuel on the petrol and diesel versions. I see I have experienced that the new activator has also cheated. Was advised to lock the car, then unlock it, and get into the car to "start" it. Then press opening the hatch at the same time. I think I came up with several explanations for this. I'll see if I can find any and post them here. I don't remember if anyone has said that you get an error code, if the hatch cannot be closed, but several people I know have driven with a broken lock! Regards Pål (Paul)

[@rahmanaliu]

@@bildillamagasin I will try, takk for hjelpen.

[@yusong1669]

hi , where you buy vw parts for this please , thanks

[@bildillamagasin]

Hi I bought it from a dealer here in Norway, as I got it as quickly as possible then. But you can get it cheaper on ebay and Aliexpress Regards Pål (Paul)

[@Altair711T]

спасибо за видео

[@bildillamagasin]

Большое спасибо за отзыв! Очень здорово, что видео полезно! Гугл перевел! Но я пытаюсь :) Приветствие Pål ( Paul )

[@bildillamagasin]

Nødåpning, for å få ut ladekontakten, prøv dette: Trykk på øverste knapp ved ladekontakten og hold den inne og trykk åpne på bilnøkkelen.