Good video! No talking, clearly illuminated, well edited. Thanks! On my brush bar, it seems that 50% of the black bristles have worn away after 4-5yrs of excellent service. I was wondering if just the black bristle strip could be replaced by sliding it into the groove on the brush bar. It seems the easier maneuver is to replace the entire brush bar. Okay then! Thanks so much.
@rosemaryhillary3 жыл бұрын
Couldn't read the sub-titles but the video was so straightforward that even a 70-year old grandma (which I am) could follow it and replace the roller brush easily.
@trevor64612 жыл бұрын
The old brush looks fine
@nullfield65143 жыл бұрын
It would have been nice for you to include the part number in the description of your part replacement videos, these parts are not easy to find on your webstore
@elizabethjones10253 ай бұрын
Thank you. When I put the head back on the main body a green plastic thing fell onto the floor. Is it a part of the cleaner ?
@rosemaryhillary3 жыл бұрын
And to add to my previous comment, I just used the machine and it's cleaning like it hasn't for ages! Many thanks.
@elizabethrose8093 жыл бұрын
Beautifully done and informative video!
@roncooke21882 жыл бұрын
interesting video How do i remove the fixing plate off the brush bar UP22 model
@barryr.53522 жыл бұрын
Our replacement DC50 roller looked similar to yours with the attached end piece. Our original one seems to be a separate part that comes off of the roller. However, I cannot slide out the purple roller after unscrewing and rotating/removing the end cap. Its like something else is still attaching it from the other end. Ideas?
@seanquinn63522 жыл бұрын
Hey Barry, I just had the same issue and thought I was missing a step. A bit of more forceful encouragement solved the issue. I am sure you have figured this out by now though!
@kq8499 Жыл бұрын
I did exactly this , BUT the brush beater bar keeps spinning then stops?...any tips as to why?
@dyson Жыл бұрын
Feel free to reach out with a DM on Dyson's official Facebook and we can help you specifically. Facebook.com/dyson
@kasturbarau8595 Жыл бұрын
Good vacuum for dog hair
@theflossi563 жыл бұрын
My up15 brush bar won’t turn its 5 years old very frustrating.
@dyson3 жыл бұрын
Debbie Bell, if the Brush bar isn't spinning, first try resetting it by pressing the Brush bar control button twice. If you need further assistance, feel free to reach out to our support team by sending us a DM on Twitter/Instagram or private message on Facebook.
@kimweinstein57413 жыл бұрын
My roller does not just slide off... there's this thin cap on the end that I can't get off... frustrating
@dyson3 жыл бұрын
Hi there Kim, please get in touch with our customer service team and we can get this sorted for you.