HOW TO REQUEST FOR REFUND OR INITIATE DISPUTES THROUGH YOUR MOBILE PHONES IN MONIEPOINT APP

When someone gets debited and the the transaction was declined, this is the first step to take either on your phone or the machine.

[@chiomaethelbert8560]

Please a customer was debited and I logged in dispute immediately it happened on Friday 5th April 2024,but when I checked d status it's showing processed successfully,I did it with my pos machine immediately,does it mean the customer has been refunded ? Pls help

[@JoyJohnson-qj8ws]

Please I made a transfer from my moniepoint personal account to opay I have been debited but opay was not credited Now they said I contact moniepoint for refund please how do I do that I want to return the money to moniepoint?

[@promiseoforibika3160]

Pls my friend sent money to his phone yesterday and I give me my phone number instead of my act number how do I get back my money