How to reset your Windows install on ONEXPLAYER 1S, AMD - Factory reset guide to reinstall Windows

[@zZz-bq8bn]

Merci grâce à toi j'ai débloqué ma Onex ! 🙏👍

[@mikew1483]

thanks for this very handy video more onexplayer videos would be great to see

[@DroiX_Store]

Thanks for your comment. We will be adding more videos over the coming weeks. Also, check our blog post which has guides, faq and tips for the ONEXPLAYER 1S at droix.co.uk/blogs/onexplayer-1s-faq-guides-tips/. Thanks.

[@sunflowerdrawings]

Thanka for kind and detailed description. Finally success to factory reset.

[@DroiX_Store]

Glad we could help :)

[@skelub587]

감사합니다. 좋은 하루 되세요!

[@The90pete90]

Thanks for the video

[@DroiX_Store]

Thank you too!

[@lmnarutothelastairbender]

Is there a way to get the gamepad drivers other than the official website? I've tried that and windows reset, and I've sent an email to support whom never responded, I don't know what to do at this point.

[@DroiX_Store]

If you purchased the ONEXPLAYER from us at DroiX, please contact us via droix.co.uk/contact-us/ with your order number. The controller drivers do require a serial number from your device, maybe to identify the hardware difference or something, so please include that and we can get the drivers for you. Thanks.

[@강동규-b7d]

유용한정보 감사합니다 very good

[@darbukadrummer]

I tried to install win 10 and their drivers from their website dont work propeply , i cant install wifi module driver from their web site... my one x player is SN 22 soo ... i heard there no controllerer drivers for this series ... so i just used recovery image and still use win 11

[@alamercery1605]

Merci beaucoup, vous m'avez sauvé la mise.

[@tosuya8649]

quand tu as restauré ta Onexplayer, la console était de nouveau sous windows 11?

[@alamercery1605]

@@tosuya8649 je ne sais plus mais je crois que oui.

[@xtonyho12]

your video is very helpful and simple

[@DroiX_Store]

Thanks we are glad to see you found it helpful.

[@consoletantreviews8181]

I accidentally change the refresh rate on my system and it turns black no matter what I'm doing. Is this method going to fix my issue?

[@DroiX_Store]

It will fix your issue but I think you could boot into safe mode and change the refresh rate there. To get to safe mode tap F8 key after switching it on, you will get a menu with the option.

[@medanshop]

thanks

[@DroiX_Store]

No problem

[@hologramdx7574]

I think I love you

[@TheJoinqwerty]

is it possible to do the same for GPD win max 2021 + win 3?

[@DroiX_Store]

Thanks. We will be making similar videos for the Win Max 2021 and Win 3 1195G7 model very soon. We will also have a blog post at droix.co.uk/blogs/ with guides, faq and tips.

[@seanhayes1400]

Would this be the same method on one that came with windows 11 pre installed? And does this keep all the drivers?

[@DroiX_Store]

Yeah doing the reset should keep the drivers. But you can download them from onexplayerstore.com/blogs/driver-software as well if needed.

[@JuanCarlos-vw7ni]

What can I do if the keyboard button does not respond? I leave it pressed but it does not work I put an external keyboard and neither

[@DroiX_Store]

If you purchased the ONEXPLAYER from us at DroiX please get in contact with our tech support with your order number via droix.co.uk/contact-us/ and we can look into it further.

[@iTzVibin]

Will doing this process mean I have to reinstall the drivers?

[@DroiX_Store]

From my memory, it only resets Windows and you shouldnt need to reinstall drivers. But if you do, you can find them all at onexplayerstore.com/apps/faqs

[@TheDanceman37]

​@@DroiX_Store Hi, does this delete all data and apps installed on the device? i might be selling the device, so I want to make sure all my info is gone, but I want the user to still have access to the OneXPlayer app and other stuff that came with the device

[@DroiX_Store]

@@TheDanceman37 Yeah it should delete everything. I can't remember if it will keep their software on it or not, but you can download from the ONEXPLAYER website.

[@johnbeck9573]

Mine isn't recognising the controller tried everything restore to factory with still no joy what u call the controller driver so I cam play games thanks in advance

[@DroiX_Store]

We are just waiting on new drivers from ONEXPLAYER and should have them on Monday. I will try and post the link to our blog post when we have them. You can also contact our customer service with your order number via droix.co.uk/contact-us/ and our team will email the blog post once it is online. Thanks.

[@LuizinhoEC]

Would you consider doing a video of a clean install on the onexplayer?

[@DroiX_Store]

Thanks for your comment. We will definitely be doing a video on doing a fresh install in a future video. We plan to do one for this, GPD Win 3 and MAX 2021.

[@DroiX_Store]

Meanwhile you can find all required files and drivers in our How-to guid for Onexplayer droix.co.uk/blogs/onexplayer-1s-faq-guides-tips/#rb-onexplayer-1s-firmware-amp-drivers

[@blastv110]

@@DroiX_Store I keep getting a device error message when I try to update the controller driver.

[@DroiX_Store]

@@blastv110 It usually means you are on a higher version that the firmware update version.

[@blastv110]

@@DroiX_Store but the controls still don't work on the device. I hols the keyboard button for 2 seconds I get no sound confirmation. Do you know a solution for that?

[@Ashierkert]

can you do this on a brand new Nvme? like empty nvme?

[@DroiX_Store]

You can do this on a new NVMe, but be sure to run the original Windows installation first so that it registers the Windows license key to your email so when you reinstall you can log back in and use the licensee key.

[@kazrepair7219]

404 error cant find driver for gamepad

[@DroiX_Store]

You can find drivers at onexplayerstore.com/blogs/driver-software . Please ensure you download the correct ones for your model of handheld.

[@ND-hz4cu]

Does this remove your personal files? Just want to make sure

[@DroiX_Store]

Yes it will. Back up anything important beforehand.

[@ND-hz4cu]

@@DroiX_Store Thanks. Seems other partitions are fine (ie D drive)

[@BLAZE-ek5kv]

Is this if you change the ssd?

[@DroiX_Store]

If you want to reset your installation.

[@williamsauers1120]

So mine keeps crashing to a blue screen. What could cause that?

[@DroiX_Store]

It could be any number of reasons when it comes to Windows crashing. If you have installed any new software recently then try uninstalling that.

[@williamsauers1120]

@@DroiX_Store thank you. I think that worked.

[@das2003]

Why would you want to do this out of the box?

[@DroiX_Store]

This is if you want to reset windows at a later date. You do not need to do this out of the box as it is a fresh install ready with the initial Windows setup.

[@mikew1483]

@@DroiX_Store is it possible to delete windows 10 completely and install windows 7

[@DroiX_Store]

@@mikew1483 We have not tried it but I would guess it is possible. You may have some issues with drivers etc though.

[@johnnyrodriguez276]

Mine can't do that it will shut down halfway it's annoying literally a dam brick

[@DroiX_Store]

We replied to your other comments with some information. If you purchased it from us and have any further issues please get in contact with our technical support team via droix.co.uk/contact-us/ and we will be happy to help. Thanks.

[@johnnyrodriguez276]

@@DroiX_Store I should have bought with y'all....I bought it straight from the official website straight from China im 1k short and with a brick in the dark

[@johnnyrodriguez276]

@@DroiX_Store I'm not this type person writing bad reviews everywhere but I have to so I can open some viewers eyes you know what I mean

[@DroiX_Store]

Have you tried contacting ONEXPLAYER via onexplayerstore.com/pages/contact-us Did you receive a reply from them? Please note if you did contact in the past week or so, they may not reply until Chinese New Year holidays are finished and they have caught up.

[@johnnyrodriguez276]

@@DroiX_Store They just replied finally but it's been past 7 days im afraid that 1k is a loss