How to Run a Successful Newsagents - Lessons from Navin and Rishi Bhuptani

We meet father and son duo Navin and Rishi Bhuptani, who have been running their newsagent business for nearly three decades.
Navin’s journey began in 1985 when he decided to leave his role at HSBC and join the ranks of small business owners by purchasing a newsagent. Today, he runs the shop alongside his son, Rishi, and together they’ve adapted to the changing retail landscape while maintaining exceptional customer service.
Discover how the business has evolved over the years, the key to great customer relations, and their insights into running a successful newsagents.
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