How to Set Up a Wi-Fi Extender - Tech Tips from Best Buy

If there’s a spot in your house that your Wi-Fi doesn’t reach, an extender may fix the problem. In this video, Geek Squad® Agent Villegas will tell you when getting a Wi-Fi extender is a good idea and when another solution might work better. Then, he’ll demonstrate how to set up and connect a Wi-Fi extender, step by step. And, he’ll explain the best place to put a Wi-Fi extender in your house. Hint: it’s not right next to dead spot.
If you’d like to skip ahead:
WPS setup: [1:59]
Manual setup: [4:03]
Where to place an extender: [6:14]
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For more Wi-Fi Tips & Tricks, click here: bby.me/jk4cj
Watch this video on how to optimize your Wi-Fi: • Optimizing Your Home W...
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#BestBuy #WiFi #HomeNetworking

[@am5411803]

O U T S T A N D I N G directions. I've had my extender for almost a year and until i saw this information I was able to set it up of course with a little effort. but it is working out great. Thank you Agent Villegas. you are the man.

[@jenriqueusa]

Dude, after six days trying to make this thing work, YOU gave me the needed information. 50 points for you!!!

[@melanin...7429]

6 days? And been sitting on it the whole day and thought it was the longest, they need to make this things a user friendly. Because its not

[@mikefrandson5030]

I haven't read through all of the comments but, just in case, the critical part for me and getting this set up was to reset the extender to factory settings. Somehow I had set it up incorrectly the first time. After a quick reset, these instructions finished the job!

[@skateness]

I have this extender / access point paired with my Nighthawk router. The combination works flawlessly. I have a shed behind my house with a metal roof and a foil heat barrier. I couldn’t get a cellular or WiFi signal inside. I had to step outside on the porch just to get a single bar. After installing this set up I now have full WiFi in the shed and a strengthened faster signal in my home. Your instructions were clutch. Thanks!

[@jorgegonzalez-ju9km]

Do u have to go to your WiFi and change connections every time u go to a dead spot?

[@skateness]

@@jorgegonzalez-ju9km No. There’s an application I use on my phone to easily monitor or change any connections.

[@elijahthomas4850]

Kty I lit kyykkkttptouk

[@mariaagarcia1564]

Ml 7776jjjj*kkkkkkk de kiik¿ykI 8 ol(PO 0ppkkk KO uh fui un 5

[@Salemmedulla]

2024 and I am watching this. Such great detail and to the point. Thank you!!

[@tonyholleman6451]

The clearest explanation of all I've seen! And ... for once a technician who articulates well. 10/10

[@melissachandler9766]

The only scars in Heaven song is good

[@marielouis7810]

@@melissachandler9766 my

[@elmono3939]

Well, bummer. My extenders don't have any button to press. Also, when adding Wi-Fi plug , app asks me for a password. Which one ? One for my Router, for my Modem, for my Network, for my extender ? do i have to create new password ? It is 2023, all this stuff should link automatically. Regular person has no idea how to navigate through configuration page.

[@iliaNikco]

Perfect instructions! I finally set up My extender the correct way!!!! Thank you so much!!!!

[@BestBuy]

Thanks for watching, as helping you live your best life with your tech is our mission.

[@oweny6609]

If you have AT&T fiber than your whole home is a dead spot.

[@joshuafearon4191]

Top tier comment xD

[@vikzn1607]

Facts

[@sofiaamaya8980]

🤣🤣

[@Sean__B]

ATT is GARBAGE

[@jonathansanders7756]

Lol

[@ringztrue9793]

Very clear, concise, and well-spoken. A pleasure to view and it helped immensely.

[@BestBuy]

We're happy to help you get the most out of your home Wi-Fi.

[@marcbernard2481]

Dude ain’t messing around. Great video. You do an amazing job with instruction.

[@beefwellington2298]

There is no dead spots in any room except mine

[@sahilmistry5883]

Same

[@toxic-mummy]

Same

[@rocketpopsicle8653]

Same bro

[@ssmarty6571]

Swear that’s how it be

[@trenton9742]

Same

[@davidmunkhoff]

THANK YOU! The setup without WPS was what I was looking for.

[@BestBuy]

We're glad we could help with those manual setup tips.

[@tasteselectrepeat]

@@BestBuy does this extender require a netgear payment plan or you just pay for the device itself?

[@kimberlyallsup8472]

How is everyone doing? Prayers and love from Florida

[@kimberlyallsup8472]

@janice mims huh ?

[@MrRandallDish]

Great video. Why can’t Netgear figure out how to properly explain configuration?

[@xxredhoodxx5738]

They want you to call them so they can try to sell you a stupid firewall

[@kyongchaesmith6706]

Great tutorial! Thank you!

[@BestBuy]

Everyone deserves great Wi-Fi coverage in their home. We're glad we could help.

[@asdf-j5g]

You should also have explained the access point connection

[@m.i.ilacad1857]

hi @Best Buy, thank you for this video, it helped me alot, but my question is can i use 2 extenders? after connecting my first extender, do i connect the other extender to the first extender?

[@BestBuy]

Typically, range extenders are designed to connect to the central WiFi router. While technically possible to create a string of extenders in some cases, each new hop decreases performance. Instead, we'd recommend looking at a mesh network where each node fully supports the others through a back channel for larger area coverage. Learn more about mesh networks at kzbin.info/www/bejne/d5KwqZyve5aCgpo.

[@saradube9477]

literally what can you do when the extender wont pop up for wifi on the laptop, sitting here feeling helpless and just wasted $100. This system has gave us several problems, my phone offloaded the app to save storage, by doing this it basically erased the entire system and we haven't had wifi upstairs in days

[@tiaturnbullchampionscoachi9587]

I am having issues with my connection. My netgear has the first two lights on and they are green. But the second two lights are off. They were on previously on and everything was working great. I had to unplug it to move something and it quickly plugged it right back in but now I only have two lights and I don't know what to do to get the last two lights to go on. Thanks In Advance for your help. 😀

[@xxredhoodxx5738]

Factory reset and connect it again other than that if it still has warranty return it

[@thetinybluehouse]

Thanks a lot. You saved my life 😅

[@BestBuy]

Happy to help

[@TwitchLos]

Appreciate the help, thank you!

[@BestBuy]

Helping you live your best life with your tech is our mission. 💙💛

[@shawndavis6901]

Excellent video. The best I’ve seen so far. Thanks.

[@BestBuy]

We're glad you found this video helpful! Be sure to subscribe bby.me/Subscribe for more great content!

[@tednorton6018]

Very good and clear info. Thanks.

[@BestBuy]

Thanks for watching! Subscribe for more great Tech Tips.

[@daniellupercio7173]

this was very detailed, thanks for the help!

[@user-em7zv9jm7r]

ئ 3 ١ ض

[@xxredhoodxx5738]

Thank you so much WPS button wasn’t working at all almost like they did it on purpose because I called tech support and they were trying to sell me a firewall because mines not secure which is a lied. FYI I had a NETGEAR extender can’t remember the name exactly but is like $30 and the upgrade version is 44$ in Amazon which they both suck for my Situation. I’m about 175 feet from the main router max speeds I got was 40 and a average of 20mbps. Now with this EX6250 I get an average of 100+mbps and my Xbox which is wire gets 150mbps. And our main wifi is on 200mbps max and I’m almost 200 feet away but also no trees or nothing in my way

[@FreezepondMapping]

Don't turn on the microwave... aAnd also don't put a microwave anywhere near the modem. Life advice!

[@MegaShowie]

What's going to happen my modem is near 3ft from my microwave? can you answer this PLS.

[@FreezepondMapping]

@@MegaShowie Microwaves interfere with wifi. It doesn't destroy anything, but it might cut out the wifi while it runs.

[@chriscan6584]

I have an Asus 2.4/5G wifi that's connected to an Arris modem/router. Both have WPS and give off signals with both bandwidths. If I'm going to add an extender, which WPS would I turn on?

[@cyb0rggaming430]

is it normal that setting up an extender gets me better mbps while connected to my original network, and not my "_EXT" network?

[@danish010]

Even after setting it up the extender is not showing in my list and on extender login it shows no connection?

[@ryanboyd2688]

If I lookup the browser it says I’m not connected to the extender and if I do I get no internet

[@taylormaggard6060]

What if it never turns green?

[@xxtexascrowxxgarcia3476]

Do I have to keep continuing turning on the Wi-Fi on my phone for the extender can work only cause when I turn my Wi-Fi off my phone the extender stops working I thought the stays on without turning your Wi-Fi on on your phone

[@thatgirljlynn2482]

Thanks for the help!

[@BestBuy]

You're welcome!

[@addisoncoughran6879]

Thanks for the video! My hubbie is a total tech member:) and he found this video helpful and successful

[@lambdamax]

Do you need to periodically reset these extenders? (unplugging them from the electric outlet, wait a few seconds, plug them back in)

[@Angelccmf]

Ben Lewis I just set up mine as instructed in this video and it worked perfectly first day. Now it’s giving me problems and it doesn’t connect to our devices. It causes my devices to not connect to the main Wi-Fi name that is not with the extender at the end Of the name. Do you have any advice on this issue?

[@Angelccmf]

Ben Lewis no, I did not reset or start the process over. Is this what I’m supposed to do every time the Wi-Fi gives out? Am I to unplug the modem every now and then to reset the connection? Will this Wi-Fi extender always have this type of issue and not stay constantly on?

[@Angelccmf]

Ben Lewis how do I do this? I did not set up the extender with the website

[@johnsaker1]

4:21 How are you able to search the website while connected to the extender? When i try i cant because i have no internet connection.pls help

[@BestBuy]

Once connected to the extender, that website link will normally connect you to a web server on the extender itself. If you're still having trouble connecting, we recommend contacting the manufacturer's support team directly for help with your individual setup.

[@SIDVENOM]

How do you set up access point on this Netgear EX7300 instead of Extender?

[@sotaehyung1132]

I can't seem to even get to the page to create an acct...it sure netgear but not the same page

[@MegaGoodlucks]

I got to the point where the product is registered but i dont see anything to access the wireless network??

[@anthoniusalphaproject1588]

Imposible to connect to the website to configure.

[@Cartoonicus]

I’ve had a working extender for three years, now, and I just moved. Now I can’t get anything to show up in my networks list.

[@BestBuy]

If you haven't, we recommend a full factory reset of the extender and a setup from scratch. You may also want to contact the manufacturer directly for additional troubleshooting steps. In the case of Netgear, they can be contacted at www.netgear.com/support/

[@thewatcher1499]

What purpose does the Ethernet port on the bottom serve?

[@ashtonhecker3627]

It's for creating a wired connection to a nearby device if you choose to in extender mode, and in access point mode it's meant to pick up the signal from your primary router instead of doing it wirelessly.

[@lloydfeltner1364]

I need a dapter that looks like the cable for TV company when they put in your cable TV but the cable on my internet boster box is the size of a cigarette filter i need a dapter for that from cable to plug where it will fit my internet box

[@papacoconuts7578]

Everything works fine till I try and connect the EXT to my computer and there’s no WiFi network with a EXT to it.

[@wrngtide3173]

I'm having the same issue

[@editfx5242]

@@wrngtide3173 did you end up finding a soulution?

[@993marco]

same issue to me , have you solved?

[@johnchristopher464]

I did every step for the WPS set up multiple times. I even got the two green lights to come on but whenever I search for a network I could never find one that has “EXT” on the end.

[@byrond3764]

Same issue

[@MistaSmerkzz]

Did you get it to work I just got mine today and having the same issues, about to factory reset it

[@byrond3764]

@@MistaSmerkzz yeah I got it to work

[@byrond3764]

@@MistaSmerkzz factory reset would fix it

[@johnchristopher464]

@@MistaSmerkzz it was a bit complicated. I had to hire a vendor to teach me how to do it.

[@PrinceGaming-bl3ix]

I wonder how mansions get WiFi all around the house evenly with no dead spots

[@geraldinewomack9092]

0

[@drakelar1957]

If a person is rich enough to own a mansion they'd probably invest in multiple modems/routers as well as extenders to make sure the entire place is dead spot free.

[@p2_pt]

My house is huge and we have to use 4 Different routers.

[@ejohnsonw]

Good information thank you for sharing

[@unkwnelement8654]

Pog

[@jorgegonzalez-ju9km]

5:27. When would you select this option ??

[@camiresun9496]

tnx for video.sir question,we set up already the wifi extender the problem is its connected but enternet may not be available?

[@BestBuy]

Thank you for watching! If you're still having trouble after watching this video, we'd recommend chatting with Geek Squad to further diagnose your issue at bby.me/wkepdn.

[@antonrohozhyn4878]

when i press the wps button on the extender nothing happens, what could be the problem?

[@antonrohozhyn4878]

i have the same one in the video

[@notmyrealaccount4681]

I’m in the same room as my router but it on red every time I plug it in

[@Temirah1]

HELLO. I FOLLOWED ALL OF YOUR INSTRUCTIONS, AND NOW THE WIFI EXTENDER IS NO LONGER SHOWING IN MY WI-FI LIST, SO I CANNOT LOG IT IN TO MY ROUTER. IT LOOKED LIKE IT CONNECTED. WHAT DO I DO NOW? MY EXTENDER IS A ROCKSPACE. THANK YOU.

[@BestBuy]

It may help to reset the extender and perform the setup again to ensure everything is configured correctly. If you're still having trouble, we recommend contacting the manufacturer directly at bby.me/ms1rel. .

[@dahh_qs5362]

My net gear was running good and out of nowhere all the lights are on and when i press the factory reset nothing happens. By any chance do you guys now how to troubleshoot it ? Would help a lot thank you in advanced .

[@BestBuy]

If you haven't, you may want to try unplugging the extender completely, give it a minute, then plug it back in. For further support, contact the manufacturer directly at my.netgear.com/support/contact.aspx.

[@fewerspeaser2004]

This man really lookin’ like Phil Swift

[@aqua8253]

How do i join the extenders internet for the manual extension

[@milzie-7206]

Why is my wps button green and the other buttons red/orange

[@natesenft5376]

My whole house is a WiFi deadspog

[@crazykid2650]

I feel bad for you it’s in my room

[@i3mis233]

miranda foust same

[@creeperconner3156]

Deadspog hmmmm

[@creeperconner3156]

My house two

[@Snooper_criss]

@@creeperconner3156you

[@Fcbouttabag]

What do I do if the power led is blinking and not staying a solid color

[@yvonnecherry6274]

Wow! You made this so easy. Thank you so much.

[@BestBuy]

Glad we could help.

[@richardboothey9674]

Very good commentary

[@BestBuy]

We're glad you enjoyed the video and commentary. Subscribe bby.me/Subscribe for more great content!

[@JahInTokyo]

does it extend the range so that it stays the same amount of mbps while I'm in the garage right below and the box? how strong will it be and does it help the strength at all?

[@c.l.e.1943]

I heard in another video that the extender and router should be connected by a cable for the best results...is this true?

[@BestBuy]

If the Wi-Fi extender supports running a network cable across the house from the router, then yes, that will improve performance. However, not all Wi-Fi extenders will have a physical port to support this.

[@teemann2355]

keeps telling my password is incorrect but its the password that i connect with!!!!

[@d.e.hewlett148]

Do I put the password in before or after I move it to my needed location?

[@BestBuy]

Either way works as you can move the unit to another wall plug as needed.

[@AlexMai11]

I did the WPS setup and everything looks good. But I don’t see the _ext Wi-Fi when I open my device Wi-Fi setting. Help??

[@BestBuy]

Are you setting up a Wi-Fi extender to work alongside an existing router? If so, what make and model is the extender?

[@bandiit0851]

same

[@bandiit0851]

@@BestBuy i have the same model and i dont see tje ext wifi

[@davidbertrand6884]

For a geek like me, that was a lot of instructions. I’m looking for something that’ll have a wizard type of setup, having fewer picks, passwords, and other data to set …. Thanks anyway 2-12-2022 👍🏻🇺🇸

[@xxredhoodxx5738]

Honestly just follow every step he does that’s what I had to do and trust me it was worth it

[@DadBooom]

After plugging the extender in, i never see it's network in wifi settings. Tried multiple devices. Nothing.

[@BestBuy]

We can appreciate your wanting to get this working. For technical support, visit www.netgear.com/about/contact-us/ or if you're still within the return window, we'd be happy to exchange the extender.

[@kaeplaysr6]

i can’t get on to the website

[@dannyflores9810]

I need help, no wifi name with “ext”

[@Colt-TV]

Please I beg you, do a pt2 that help set it up as an access point

[@angiemartinez7189]

Thank you .

[@BestBuy]

Subscribe for more tech tips at bby.me/Subscribe.

[@cryptofox6527]

Great Video. Thank you. Helped a lot.

[@BestBuy]

We're so happy it helped.

[@shanaanejj7547]

My Netgear extender is Amber and is not turning green at all

[@BestBuy]

If the issue persists after resetting and retrying the setup steps, contact the manufacturer at bby.me/6qdvx2 for the next specific troubleshooting steps for your device.

[@joergenandersson3922]

a phone or PC will NEVER EVER shift so a stronger wifi, as long as you just have a little weak connection from the first connection you made. you will need to close your wifi og your phone and turn it on again. Extenders really sucks, so if you have the possibility to connect your extender with a cable to the router, then do that, and make an "Accesspoint" insted, and you will have full power

[@ceencrazygaming]

I still cannot get my netgear ex6400 mesh wifi extender to work

[@BestBuy]

If you're having trouble, we'd recommend making and appointment and chatting further with one of our Geek Squad Agents at bby.me/4jw5km.

[@berto1878]

what if my room is outside away from the house boys

[@ceej9187]

when I type in my ip on the web it takes me to a password reset

[@justcoz9955]

I have a problem where my extender Wifi wont show up how do I fix this

[@BestBuy]

If the extender network name mentioned at 4:03 in the video does not show up, contact Netgear support at bby.me/v67zed for troubleshooting assistance.

[@princejoshua6862]

How do you go to a website if ur connected to the wifi extender and it doesn't have internet

[@BestBuy]

Start by disconnecting the WiFi extender from power and confirming you can access websites while connected directly to the WiFi router. If that works, we recommend resetting the extender as per the manual and then going through the setup again to ensure something wasn't misconfigured. If the issue persists, you may want to contact the manufacturer for troubleshooting steps specific to that make and model extender.

[@Diego2thebay]

Miss you Ruuuuud!!! 🥲

[@Jmoney92591]

Did everything all lights are on except the client arrows, are those suppose to be on as well?

[@zainedinabdullah478]

If i just plug the ethernet cable from the router to the extender, Do i have to use the wps bottoms ?

[@BestBuy]

If an extender is connected via Ethernet cable, you'll generally need to go into the WiFi extender's settings web page to set it up for devices connecting to it wirelessly. Check your manual for the specific process required when using your extender in this mode.

[@mrjohnnytoobad]

Thank you fellas.

[@pamelalittle8946]

That site didn't come up for me

[@fasaberry4332]

My router is not nighthawk? Does it matter?

[@BestBuy]

WiFi extenders will normally work across brands. They're set to look for the network name provided in the setup versus a particular router brand. Stop into any local Best Buy and our networking experts will be happy to help you get the right setup for your home WiFi needs.

[@joshschultz8945]

my wifi extender network wont show

[@00563535ra]

There’s an app now that connects for you

[@bjaywrld8735]

What is it

[@leaffie5756]

Xfinity sent us a new router and now my extenders won’t connect

[@gadgetguy5871]

I have 2 netgear extenders AC 1750 and a EX6150 model. My router is a basement location. I have a rather big house so my question is can I use both extenders? The EX 6150 shows up on my wifi list but the AC 1750 does not. Really need help with this. Thanks

[@arnunb1774]

Same

[@chrisflowers100]

Same

[@tobiassmith80]

Is this good for hotels

[@BestBuy]

No, it's designed to work within a larger home network.

[@chronicle7732]

It says the site can’t be reached

[@jovaniorozco3539]

Does this work with the xfi gateway?

[@brettcasto3356]

Always love to see the new stuff! Thanks

[@julianneandralph5093]

super helpful! thank you so much!

[@BestBuy]

Helping you make the most of your tech is our mission.

[@MegaGoodlucks]

Step 3. Search for your wireless network in the List. Dont see anything displaying.

[@BestBuy]

If you're unable to find your wireless network, you may just need a bit of extra troubleshooting. We'd recommend chatting with Geek Squad to further diagnose the issue at bby.me/wkepdn.

[@amphimixis]

This is a great tutorial, thank you!

[@Christine_Cox]

how do you find the router IP address

[@BestBuy]

To find the IP address of your router, you can usually check the router's documentation or look at the sticker on the router itself. Additionally, you can typically find it by accessing your computers network settings and viewing the default gateway address. For additional information on Wi-Fi tips and tricks visit: bby.me/jk4cj

[@AKshmoney]

Open browser for what type my ip to what? Google?

[@BestBuy]

Where possible, setting up the extender up using the WPS method described at 1:59 will be easiest. If you're using the manual setup process described at 4:03, the IP address used is that of the Wi-Fi router you're looking to connect the Wi-Fi extender to.

[@maricelaolmsted9572]

Thank you so much great information I have wi-fi I didn’t know how to setup

[@BestBuy]

We're glad we could help get you connected. Be sure to subscribe for more great Tech Tips like this one!

[@redpilledpatriot8484]

U