How to Set up an Average Times Formula in Salesforce (Beginners)

Welcome back to another episode of Arnold’s Space Station. In this episode, Arnold runs us through how to set up an Average Times Formula in Salesforce.
This function will allow you to understand the amount of time it takes you to contact the customer once an inquiry, case or complaint comes through your system, and therefore work out an average.
We love hearing your feedback, so feel free to leave a COMMENT or give this video a THUMBS UP if you enjoyed it!
If you have any questions please contact [e-mail] or use any of our platforms listed below to get in touch.
Thanks so much for tuning in, don't forget to SUBSCRIBE so you can join us for the next episode!
===============================================
Timestamps:
To skip straight to the on-screen demonstration, head to 1:25
===============================================
For more info on what we do visit outintheclouds...
===============================================
Follow us on Facebook!
/ outintheclouds
Follow us on Instagram!
/ outintheclouds
Follow us on LinkedIn!
/ outintheclouds