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Do you have Salesforce Service Cloud and want to set up email to case? Wouldn't it be fast and easy to have emails from customers turn into cases right in Salesforce? Salesforce email to case lets you manage incoming and outgoing emails with customers who need support. This quick video walks you thru setting it up, using the Service Cloud wizard. Don't have service cloud? Then watch THIS video for email to case in Sales Cloud: • How to Set Up Email to...
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