How To Set Up Your New Stern Pinball Machine

Nothing beats the feeling of bringing home a new pinball machine. Stern is here to provide you with a step-by-step guide on the entire unboxing process!
--------------------------
00:00 Setting Up Your Game
01:17 Attaching The Legs
02:48 Raising The Back Box
03:06 Removing The Glass
03:50 Powering On The Game
04:05 Checking Connections
04:46 Setting The Tilt
05:14 Checking Back Box Connections
06:03 Running Diagnostics
06:27 Installing The Pinballs
06:52 Leveling The Game
07:37 Registering Your Game With Insider Connected
--------------------------
GET CONNECTED AND PLAY! sternpinball.com/insider
BRING HOME THE FUN! shop.sternpinball.com/collect...
Learn more at www.sternpinball.com

[@Icebox2275]

now i need a how to on finding the money and space lol

[@discsandpins3508]

The part that shows, remove the retaining clip and remove the coin box should have a caveat: 95% of the time the clip is not in place and your coin box is rattling around in the game 😂 It is nice to see Stern has a set up video posted, this will be helpful to newbies

[@TiltingT]

I would recommend checking all connections before plugging the game in and powering it on

[@Mar3nBu]

Great video! Only skipped 1 step: remove packaging material from playfield... other than that this is a great tutorial.

[@AbeFlips]

Swap out the rusty factory balls!

[@jjperceval]

what rust? theyre clean

[@cameronbarrow6834]

Maybe not swap but clean the factory balls before putting them in.

[@AbeFlips]

@@jjperceval I differs, some are fine some you definitely have to swap

[@jcoolstar6762]

Hello, do you steal manufacture the Munsters pinball

[@yannickg9733]

Nice video. Now a video explaining how to take care of the pinball would be cool.

[@sternpinballinc]

Noted!

[@_gnarhess]

What is the time stamp, on the part where you toss the provided balls in the trash and replace with titan pinballs? I must have missed that part

[@AllPinballFanatic]

Shouldn't You check the connections under the playfield for loose connections before powering the machine for the first time ? something might be shortened...

[@ellrick]

replace garbage factory coil stops

[@danielodonovan7017]

Hello i have a problem, when i try to drop catch the ball it get stuck in the top part of the flipper (the part nearest the central hole) instead of sliding towards the bottom of the flipper, and another little problem is that i struggle to microtapping the flippers, it will not catch se signal, can you please help me with this problems? at least the first is the most annoyng, sorry for my bad english, Salute from Italy.

[@sternpinballinc]

Hey! Sorry to hear you are having a tech issue with your game! We are not set up to be able to assist you with this issue here in Marketing, but we have very awesome people who are over in our parts and technical department. For new games that are still under warranty, we ask that you first reach out to the dealer or location you purchased the game from for assistance. Dealers are set up to help their customers with issues on new games or arrange assistance if they cannot. I you would like to message stern directly uou can email them at [e-mail] or even call 1-800-KICKERS in the US during business days directly for any technical support. Thanks for reaching out and thanks for being a fan of Stern Pinball!

[@dangerdonk6670]

Much needed video but the order of the power-on seems reversed? You instructed to plug in and power on the machine before opening, lifting the play field and checking connections underneath. This is dangerous as there are high voltage connections directly exposed to fingers and customers who you are telling to touch and check wiring. Play field shouldn't be inspected while powered on, or unless you open the coin door which releases the white override button which disables high voltage. You might want to update the video before your legal team see's this ;)

[@Yamboy_1]

All they needed was a small comment at the start of the section to say "please make sure the game is powered off before checking the wiring"

[@nick-8013]

They forgot a step: remove and throw away pinballs in coin box, and install higher quality pinballs

[@Mark_733]

They won't say this obviously but please don't use the balls they send with the machine. They may as well be wrapped in barbed wire.

[@Goopie-gz4tc]

interesting - any other balls you would recommend? thx

[@Mark_733]

@@Goopie-gz4tc my go to are the pinsound brand called multiballs. Very shiny and last well. They say not to use them in games with magnets but I've used them in Godzilla, JP and Bond.

[@TwirlingFern]

Ballbaron has excellent quality pinballs.