How to set up your Phonak TV Connector! | Phonak Hearing Aids | Applied Hearing Solutions

[@all.thingsluxe3629]

This is very useful video. Managed to follow the step by step clear instructions to connect my dad's Phonak hearing aid to the TV 👍🏻👍🏻

[@AnneAbernethy-Clark]

Thank you very much for this really helpful video. You answered a number of questions we had about connecting and we are confident now, that we Know what we are doing.

[@shadoweagle4112]

Sweet Hesus! Thanking you so much for your added info as instruction pamphlet is not user friendly or have adequate info and the site is hopeless with setup help! First, My audio connection is set up tru the cable box, the TV as noooooooo audio OUT port! So I plugged the red and white audio cord into the cable box audio out red and white port and the other end into the phonax tv connector port. (PAIRING/SYNCING) Press and hold the connect button that’s beside the green light to connect both hearing aid devises to TV connector. Make sure both hearing aids are close to tv connector when paring/connecting. You can then adjust volume accordingly via tv connector! Also if the tv is mute or volume off you can still hear the TVs Whalaaa👍 Great vid with showing me the options based on model tv etc.

[@WilliamEStrawMD]

Please further describe the splitter you mentioned. THANKS

[@SpeedCoachPro]

Excellent education video. A+!!! Do I need a special toslink splitter?

[@patrickdoering8298]

Thanks for the video. Two questions - 1) does the TV Connector/Phonak app have a good, adjustable volume range, and 2) any reason why an hdmi audio extract6or from TV Connector to Apple TV would be a problem? Thanks!

[@kathleenpuruczky1694]

I use a cable box. Do I need to plug in the toslink cable into the cable box?

[@philipcharters2427]

Hi, Thanks so much for the video guide. Had a problem using the Phonak TV Connector .the guide which came with the unit was pretty poor. You guide got me up and running quickly, my wife can now hear the TV without me having the sound turned up too loud. P. Charters/UK.🦊

[@Frank2023_-_-]

If my tv has built in Bluetooth, 4:43 do I need this device?

[@Tedakin]

My mom just got one of these and we have been confused by the power button and other things for 2 days. You have to HOLD it to shut it off. The instructions do not say this anywhere. Thanks for this video.

[@i-see-desertbaldo2369]

good job. I'm currently using the bluetooth transmitter directly from my AVR system and it's sporadic at best. I'm going to try the Phonak TV connect to pair with my Paradise Hearing Aids.

[@WilliamEStrawMD]

Can you connect to a sound bar?

[@wallacegray7681]

Can this tv connector connect to other brands of hearing aids?

[@johngonzales7640]

Can one connect the Phonak TV adapter to a TV that has surround sound speakers and uses a receiver? John

[@cynthiakittylover1541]

Can the Tv sound be connected to just your hearing aids, so that no one can hear the tv but you?

[@mitchreitzer4827]

It looks like I'm going to need a splitter to connect to my Yamaha soundbar. Can you provide a link to the the type of splitter that I should get?

[@appliedhearingsolutionspho172]

Hi Mitch, Great question! Because every tv is different and there are various sizes of audio optical splitters, I don't have one to specifically link. Just make sure if you purchase a few brands that you can return them, in the event that it doesn't fit your tv.

[@michelebrown3943]

I have tried setting up my connection using both of the different suggestions. I have an LG tv and am wondering if the connection has not been turned on because I haven’t been successful in getting the audio to stream through to my hearing aides. I previously had set my connection up through my Foxtel box and that worked for Foxtel programs but not when I was using Free to Air or other apps such as Netflix and Stan. Any suggestions as to what I might need to do?🙏

[@lonnieash9576]

I AM HAVING THE SAME PROBLEM IT MUST BE SOME OTHER TYPE CONNECTOR FOR 65 INCH LG TV / DID YOU GET THE YOUR PROBLEM SOLVE ?

[@michelebrown3943]

@@lonnieash9576 I discovered that I needed to adjust my settings in the TV. You will need to go to Settings on the TV and into the audio section. Once in there you will find the connection you need to enable.

[@sagr9842]

​@@michelebrown3943 Mine was working fine until I switched to trying out using some inherited Airpods from my kid. I was pulling my hair out (what's left of it anyway) and thought I'd tried everything...UNTIL I saw your posting. I had to change my audio input back to Optical and that got me re-synched. Thank you so much!

[@margaretannwhalen98]

How can I add the box to my tv if I have an amp and surround sound which the tv is on … so trying to put it on just tv I can’t get the sound ?

[@marcelinobernardo3343]

Can I connect my Phonak hearing aids to Alexa echo dot?

[@RonaldSvoboda-z2b]

It is almost impossible to have a conservation with the connector on. On the back of my new Visio TV there is only one word, "optical" instead of "optical audio", makes it a little confusing.

[@PhilipHunter-z8m]

The volume buttons on the tv connector don't make any difference to my hearing aid sound. Help.

[@KristyDonlan-qw3vs]

We followed your instructions the device did not get a blue light and did not connect, help

[@l1uywpap1]

Good clear description.

[@appliedhearingsolutionspho172]

Thanks!

[@nonilowther1358]

Be great to have closed captions for us hard of hearing folk. Often we use hearing aids and closed captions. Thanks for the clear instructions.

[@RichTrost]

I have Phonak compatible hearing aids and a Panasonic TV with optical audio out. So why will this not work? Our Panasonic TV audio out is Dolby Digital when tuning a digital TV channel and digital TV is essentially universal. The Phonak TV connector requires your TV to output PCM or the ability to select PCM audio out. Our Panasonic does not have a PCM option for ATSC digital TV but is Dolby Digital ONLY! The Phonak device, which I would dearly love to have, will not work for me unless you have a work-around or the manual is incorrect in requiring PCM not Dolby Digital. My audiologist has no advice. Do you?

[@alanm.6096]

Its a bit puzzling;: my Tv connector stopped working recently. I checked all connections and tried to pair, but what I am getting is a solid (not flashing) light blue on the LED. And no sound. Is the transmitter toast??

[@RichTrost]

What if anything is a workaround when your TV only outputs Dolby Digital when viewing ATSC digital TV. There is no option to switch to PCM on this Panasonic LCD TV. This device will not accept Dolby Digital.

[@larryrose8263]

When I am in another room and my wife turns on the TV, how do I mute or turn off the Phonak TV Monitor from my hearing aids?

[@AdityaRajKapoorLordFuseBox]

thank you! very well done video

[@DrDennis]

Will this work with Kirkland Signtatue 10?

[@DrCliffAuD]

Yes

[@barrybrown7892]

Is there latency? And is there a requirement for line of sight from device to where I’m sitting to watch TV?

[@DrCliffAuD]

There is very low latency. You won't perceive it. There is no line of sight requirement.

[@robertblack671]

very helpful.

[@gparisi01]

how to you connect to TV2 channel if for a second tv if channel TV1 is already in use

[@DrCliffAuD]

You just need to connect a second tv connector to the 2nd TV and pair it with your devices. Your hearing aids will recognize that tv connector as the 2nd one.

[@steven-sobel6889]

My phonak sovona was working well until last week. Is started to flash red continuously until pushed and held the Sync button again or 10 seconds. When I released the button, it continuously flashed green. I’m can’t sync the hearing aids and it producing no sound. Any suggestions? Steve

[@DrCliffAuD]

I have not seen this issue. I would recommend you have the unit sent to Phonak to have it looked at.

[@db9566]

I've connected the TV Connector using the TOS/Optical Out cable, and the LED stays White, anyone know why? Also prior to setting the TV Connector up I had my Audiologist change the setting from Automatic to Manual so I have more control when I want to watch/hear the TV. I am supposed to use the Tap feature to connect manually to the TV Connector. Since it stays White and never changes to Green I can't test the Tap feature out. I have the Paradise Life (P90 RL).

[@edwardlandgren1974]

What happens when you are using a sound bar connected to HDMI-ARC?

[@DrCliffAuD]

The HDMI-ARC does not interfere with Optical Audio.

[@edwardlandgren1974]

@@DrCliffAuD On my SAMSUNG TV you select either HDMI or Optical or TV. You don't have the option of selecting two. So, when I select Optical I will be the only one hearing the TV.

[@auntpie]

@@edwardlandgren1974 I have a similar situation. I have an LG TV and while it does offer multiple outs, I'm not seeing the option to select HDMI ARC and Optical Out at the same time. Did you ever find a way?

[@tomsparks2294]

What do you do if your older LED TV doesn't have a fiber optic option. Yeah I know replace the TV right. Hate replacing a TV that works great just to add a streamer device

[@danidavis7912]

All I do is cast the movie from my phone to the TV and listen to the phone over my hearing aids. It's free and easy to do.

[@funniersphere44]

Is this how the cod pros are hearing my footsteps?

[@SF-oz9kf]

How do you hear someone trying to talk to you if the TV sound is coming in? 🤔

[@cyb3rDracul]

you can still hear outside, it’s like wearing headphones, u probably just gotta pause or maybe turn it off to move from it

[@MikeForcePhotos]

Nice

[@danidavis7912]

haha For $200 bucks, I'll pass. All I do is cast the movie from my phone to the TV and listen to the phone over my hearing aids. It's free and easy to do.