How to setup Monimoto 7 device?

[@20Hikecdt23]

Thats all pretty easy. Mounting it on the bike is the hard part. Help us with that!!

[@Arizona_rider]

Install, falls off bike, alarm sounds and I get surrounded by swat…😂😂😂😂JK, I’ve got this on my bike… works great

[@Cerulean9002]

This is an underrated comment. 😂😂 Does anyone know what to do if the som card expires? The batteries died in mine during winter and I just got new batteries... Now it won't seem to let me reconnect...

[@StanislavManilov]

"Don't forget to hide it on your motorcycle..." that's what I came here to see, duh.

[@ANDY-we7mr]

Brilliant Chris 😊very well explained thanks for sharing that

[@queenbee7074]

Is it free to use or is there monthly fee??

[@monimoto]

Hey all our devices come included with 2 months of free Sim time, afterwards it's necessary to pay for a year long Sim subscription - it's a different price depending on which region you will be using/paying for the device. EU - 39 EUR UK - 36 GBP USA - 49 USD (these prices are for 12 months, it's not possible to pay monthly, only yearly)

[@gray_wolverine63]

Thank you 😊

[@SeraphimCramer]

What do I do to prevent it from registering my bike as stolen if I put the key fob in my jacket pocket, & then walk too far away?

[@monimoto]

Hey Gooseneckbottle! The device will not register as stolen if you move away with your keyfob and nobody moves your bike. The alarm only triggers when someone moves your bike while you are not around with the keyfob. So if you just move away from your bike with your keyfob in your jacket then the alarm will not automatically trigger when the keyfob is out of range.

[@leefox5596]

Hi guys, my key fob doesn't register. It had no paper tab and was already clicked together. Could the battery be dead?

[@monimoto]

Hey Lee it could be a couple of things, can you write an email to [e-mail] and our people can help you out from there?

[@s.williams3132]

I've followed the instructions to the letter and it still doesn't get past the red lights flashing, I've also bought new batteries

[@monimoto]

@@s.williams3132 Can you write an email to [e-mail] and they can help you with any issues in the setup there.

[@jamesfreeman7067]

Can i use more that one Monimoto device on the same mobile phone number? as i have more than one motorbike,

[@monimoto]

hey James, yes you can definitely do that - actually you can have an unlimited number of monimoto devices connected to a single monimoto account with one mobile phone number.

[@jamesfreeman7067]

thank you , thats great to know@@monimoto

[@MeAndMyRoyalEnfield]

Love My 7!

[@sarahbaptiste5349]

My bike got stolen on Monday 19 Sep and tracker was giving me a mile radius in busy city streets 🥺 I found it by chance was showing a total different location about 5 streets away. Lucky I didn't smash the address patio doors down, what the tracker was showing me, so not impressed, 1 mile radius is like a needle in a hay stack

[@monimoto]

Hey Sarah, that sounds like the accuracy was not as good as it could have been - can you write our support team in the App Help Tab or send us an email to [e-mail] and we'll check it out.

[@israelmartinez4511]

How do you add a second to the same app???

[@monimoto]

Hey you can add a second Monimoto by going to App - Home Tab - top left icon with 3 dots and lines - Add Monimoto, it will list all your devices there and you can switch between them once you've added the 2nd Monimoto

[@cpuuk]

I just added a 2nd tracker to same App- zero problems. Jogs through the same setup as the video once you select "add Monimoto' option. Even did the firmware update. After a couple of mins the option to 'Top Up the Sim' appeared, used ApplePay as it was already on my phone.

[@2secondwind]

Key Fob is not working

[@monimoto]

hey please get in touch with our support team by sending an email to [e-mail] or using the App to send a help message and our people can help you troubleshoot from there

[@achristian7015]

Not interested in a unit that isn't a "stand alone" device where I also need to purchase an annual subscription. Plus from their web site "Once the motion stops, you'll get a notification with its last-known location about 30 minutes later.". I would want a second by second update, not one about 30 minutes later.

[@monimoto]

hey many gps trackers like ours have subscriptions for use of the service, it's a standard practice - regarding the motion tracking that's only after a device has stopped moving that it sends a final location of it's resting place, when an alarm has started and during motion detection the device is sending locations more frequently, with the fastest being a location every 2-3 minutes.

[@achristian7015]

@@monimoto All it needs is a GPS to send the GPS coordinates to my phone as a text using my mobile provider. I already pay for that service.

[@emilsoberbro36]

my monimoto 7 stopped pairing... tried many things.. wasted 2 hours... terrible product....

[@monimoto]

Hey we are so sorry to hear that 😕normally it shouldn't be so difficult, please get in touch with our support team via the App help tab, or send an email to [e-mail] and they can help you solve it 👍

[@BeanieBiker_AutisticRider]

complete scam, bought the monimoto 7, nothing said it wouldn't work in my area, it now an expensive paper weight, not worth the money!

[@monimoto]

Hey have you gotten in touch with our support team via in-App help message or [e-mail]? They could assist you with any issues you're having with the tracker if it's supposed to be working and for whatever reason isn't.

[@SP-pw4wt]

Mine says it lost connection

[@monimoto]

Hey SP get in touch with our support team you can send an email to [e-mail] or write an in-app message in the Monimoto App - Help Tab (fastest) to reach them. They can check out your device to see what's going on.