How To Speak Effectively On The Phone - English Lessons - Telephone Skills

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Dan Lok

Dan Lok

Күн бұрын

Пікірлер: 310
@carriecrabbe7177
@carriecrabbe7177 3 жыл бұрын
Dan, I'm a high school teacher and I'm teaching HOW TO USE THE TELEPHONE!! Thank you for your video, I'm going to share this with my Business & Marketing classes!
@aftabmohal6870
@aftabmohal6870 2 жыл бұрын
You are awesome Carrie!
@karanbharadva9820
@karanbharadva9820 4 жыл бұрын
First - Call people by their first name. Second - listening is more important than talking. Third - ask questions with intent. Hotel - Trivago.
@hitenjadeja01
@hitenjadeja01 4 жыл бұрын
Maybe you dont know but you are advertising without any money
@sahilsahni6557
@sahilsahni6557 4 жыл бұрын
@@hitenjadeja01 😂😂😂
@arminrau-makingstartupspro7878
@arminrau-makingstartupspro7878 4 жыл бұрын
Haha :D
@jimi02468
@jimi02468 4 жыл бұрын
Talk about effective business strategy; everyone knows this Trivago company even if they couldn’t care less about hotels.
@psychosodamealset7620
@psychosodamealset7620 3 жыл бұрын
I’ve been scared of phone calls ever since a sales person mocked my English over phone (I was 12 and was still learning English). This video was really helpful. Thank you!!
@rakibulmahmud3253
@rakibulmahmud3253 3 жыл бұрын
1. call the other person by their first name 2. be an active listener 3. ask questions with intent.
@SanjayTripathiGlobalSpeaker
@SanjayTripathiGlobalSpeaker 4 жыл бұрын
Food Is like thoughts. If you eat good food, you will have good health. If you give your mind good thoughts, you will have a good thinking mindset.
@sydneymutale3808
@sydneymutale3808 4 жыл бұрын
That's very very true
@hotmessmomtv4117
@hotmessmomtv4117 4 жыл бұрын
I remember the old saying "we have two ears and only one mouth for a reason"- and talking on the phone in the mirror to make sure my smile is genuine tends to help the other person feel more comfortable.
@tonygombas491
@tonygombas491 3 жыл бұрын
Hey I like that talking on the phone in the mirror making sure you smile I’ll have to try that thanks for sharing
@Taylor-wt9zv
@Taylor-wt9zv 4 жыл бұрын
I truly believe that in school we aren't taught all of the necessary things, how to ace a interview, how to write checks, talk on the phone so many things that are necessary for living that we don't know about. Parents don't even teach us, we're just expected to know how to do all of these things.
@achilleselon5168
@achilleselon5168 3 жыл бұрын
I dont mean to be so off topic but does someone know a tool to log back into an instagram account? I was dumb forgot my password. I love any tips you can give me
@Mantus77
@Mantus77 3 жыл бұрын
That’s so true!
@haveyouflossedtoday
@haveyouflossedtoday 2 жыл бұрын
Well, I’m a parent looking for a good instructional video for my son.
@drana4706
@drana4706 2 жыл бұрын
Learn to teach yourself
@venusstahh
@venusstahh 2 жыл бұрын
Thats the system for you….i homeschool as school is just to put you into slave mentality getting used to that 9-5
@drewsson
@drewsson 4 жыл бұрын
Tip: If you want to be happier, healthier and have more energy in life. Define what motivates you to change, look at them every day and take action
@mellima4226
@mellima4226 4 жыл бұрын
Andreas Rydell - Vlogs & Self Development 👌🏼
@JesusOwns
@JesusOwns 3 жыл бұрын
Thank you! I highly appreciate this valuable information !
@lalchhuanawmajr7
@lalchhuanawmajr7 2 жыл бұрын
You don't always need motivation ,it's sorround you
@heather_ro
@heather_ro 2 жыл бұрын
Powerful thank you for this
@ehtishamkhan4184
@ehtishamkhan4184 2 жыл бұрын
unrelated!
@muriellivermore2560
@muriellivermore2560 4 жыл бұрын
This was spot on. Lots of communication books summed up in 6 mins.
@ngozilivinus7668
@ngozilivinus7668 3 жыл бұрын
Tip no 1 Call by ist name to catch there attention and build rapport Also repeat their names while conversing 2; pay attention and listen closely not just speaking 3, Ask questions with intent and be in control of the conversation by asking questions
@ChrisMitchellJazz
@ChrisMitchellJazz 4 жыл бұрын
This guy is truly wise
@justashton255
@justashton255 Жыл бұрын
I suck at ending phone calls and confidence. All of these steps make me feel much better.
@imanobabiyi
@imanobabiyi Жыл бұрын
This video made me understand why I lost a sale through my first code calling. Thank you very much Dan.
@brettwestley6897
@brettwestley6897 4 жыл бұрын
Dan, we have never met face to face, but after reading your books and watching your videos I consider you my mentor.
@honnyjillicatlo2330
@honnyjillicatlo2330 4 жыл бұрын
Hi Dan. I'm a new fan of yours! I definitely agree with your points here. 1. 1st Name 2. Listening 3. Intentional/Leading Questions (conversation control). Really insightful! (applause!).
@Godisfirst21
@Godisfirst21 2 жыл бұрын
Why do you have this music on? Isn't it more important to focus on the words that are flowing, without this interruption?
@Junkmailman70
@Junkmailman70 Жыл бұрын
Cold calls are hard enough, but this is so simple. Thanks !
@MichaelOye-gf1vt
@MichaelOye-gf1vt 2 жыл бұрын
i searched for videos relating to this topic and couldn't decide on what video to watch and I was hoping that the thumbnail will help but you content is not fully represented by your thumbnail.. beautiful content by the way. thanks'
@Yan_100
@Yan_100 Жыл бұрын
I am from India 🇮🇳🇮🇳🇮🇳 your communication tips is genuine and practical. Thank You ❤️❤️❤️
@sarab6073
@sarab6073 Жыл бұрын
Yeh he is smart
@ManuelDelgadillo-zs2xf
@ManuelDelgadillo-zs2xf Жыл бұрын
Your videos are gold
@linked2english346
@linked2english346 4 жыл бұрын
English is not your first language. I wonder what you could do if it was the case. You are wonderful man!
@m.t.9837
@m.t.9837 4 жыл бұрын
I can't stop watching his watch..!!
@getsetter3758
@getsetter3758 2 жыл бұрын
which watch is that?
@TarePradeepkumar
@TarePradeepkumar 10 ай бұрын
Iam working as a English Trainer and I thanks for making vedios on sales and marketing
@wildqueenA
@wildqueenA 2 жыл бұрын
Hi i just wanted to say that thanks for your videos i got the job that i wanted!!
@cord1110
@cord1110 4 жыл бұрын
Thank you Dan Lok! you've taught me so much in life!
@tonyj8947
@tonyj8947 4 жыл бұрын
Like what?
@sundayakon2215
@sundayakon2215 3 жыл бұрын
Hi
@teenasagar97
@teenasagar97 4 жыл бұрын
Thanks for your video I got selected in a job interview where I Applied your techniques
@paulandrean3976
@paulandrean3976 2 жыл бұрын
I just watch this today and I am subscribing now. Worth it. Thank you so much Dan!
@thetriumphanthustler7001
@thetriumphanthustler7001 4 жыл бұрын
The first name concept is so true! Everytime i here my name my attention gets directed to the person saying it
@AlexanderKaatv
@AlexanderKaatv 4 жыл бұрын
Thank you Sifu. This is powerful for both FCC's as well as face-to-face interactions. Another set of weapons to our High-Ticket Closing arsenal.
@jamesr8635
@jamesr8635 2 жыл бұрын
That’s a lot harder to master.
@AmeliaHauge-i4v
@AmeliaHauge-i4v 2 ай бұрын
This content really helped me grasp the topic!
@PassiveIncomeTom
@PassiveIncomeTom 4 жыл бұрын
" *If you ever received a call from a telemarketer, they're so annoying.* " 🤣😂
@neinneinnein379
@neinneinnein379 4 жыл бұрын
*teaches telemarketing closing*
@manictiger
@manictiger 4 жыл бұрын
Outsourced Indians annoy me, too. I usually call for something their automated system can't handle, so what do they do? Read off a script like another automated system. For anything that isn't the "FAQ" stuff, they are just another layer of wasted time.
@CALEBBYPRODUCTIONS
@CALEBBYPRODUCTIONS 4 жыл бұрын
Calling my mama always helps me to speak more effectively 😏
@omegaontario4558
@omegaontario4558 4 жыл бұрын
Dang son
@derrarmes
@derrarmes 4 жыл бұрын
Take ur mama at work nd stay at home
@samharrison7029
@samharrison7029 3 жыл бұрын
Sweet home alabama
@bhavinsurti3800
@bhavinsurti3800 4 жыл бұрын
Thank you Dan ,this video will help me to increase my communication skills
@chaiwon2667
@chaiwon2667 Жыл бұрын
Forget! The way talk English very sweet and very nice to hear😆😂not they make wrong call or calling wrong person, deliberately call you😂😉😄
@kankken1090
@kankken1090 2 жыл бұрын
Dan you are legit next level
@MrDeppenSepp
@MrDeppenSepp 4 жыл бұрын
Call people by their first Name: good luck in Germany 😂
@bogdanpysarenko6866
@bogdanpysarenko6866 4 жыл бұрын
Is it unnatural to use the first name when talking to Germans on the phone?
@tobo21m
@tobo21m 4 жыл бұрын
@@bogdanpysarenko6866 yeah haha. Because Germans are very formal people, they often see this as rude and feel like you don't respect them.
@albertom8834
@albertom8834 4 жыл бұрын
In Brazil it is perfectly normal to call people by their first name, even in moments of extreme formality. If you call someone by the last name, everyone will find you very strange.
@l2el3irtl4
@l2el3irtl4 4 жыл бұрын
Also in Japan !
@waschbar5394
@waschbar5394 4 жыл бұрын
Yeah he is right in Germany you cant do this
@SyedArslanJaffari
@SyedArslanJaffari 4 жыл бұрын
DanLok you beauty... Inspirational man! ✌
@milesyu5035
@milesyu5035 4 жыл бұрын
THANK YOU FOR SHARING YOUR TIPS MR. DAN
@Je.rone_
@Je.rone_ 4 жыл бұрын
*I love learning languages, even my own native tongue*
@christophegiraud7236
@christophegiraud7236 4 жыл бұрын
3:42 priceless video game skills
@vinitgaikwad
@vinitgaikwad 8 ай бұрын
Dan is bloody good !
@hatchirobites3543
@hatchirobites3543 2 жыл бұрын
It's very useful. This video helps and refresh my learning about calls
@PradeepThayyil
@PradeepThayyil 3 жыл бұрын
Excellent work 👌
@michelleorocio6810
@michelleorocio6810 4 жыл бұрын
Great content Dan! thank you
@otavio_aquino
@otavio_aquino 4 жыл бұрын
Thanks! Great vídeo, i'm always learning with you!
@Bhaveshtorry
@Bhaveshtorry 4 жыл бұрын
this video is helpful for many, i recommend you guys to watch this
@rindharyaojajo6207
@rindharyaojajo6207 3 жыл бұрын
Hey Locked you are the best and the smartest person.
@haythamhasbany8886
@haythamhasbany8886 2 жыл бұрын
Your efforts are highly appreciated Mr. Dan Lok. I Suggest to cancel the music and choose something more appropriate to the nature of the presentation as it affects the concentration in listening . Thanks in advance
@xosofi
@xosofi 2 жыл бұрын
Great video! Thank you so much!
@Theunrealjasper
@Theunrealjasper 2 жыл бұрын
Thanks Dan Lok I took notes for me to study back of this valuable tips you gave me 📚
@ricardoheesbeen9565
@ricardoheesbeen9565 4 жыл бұрын
Thank you for this video sifu, it came right on time!
@johnleonardoffemaria3089
@johnleonardoffemaria3089 2 жыл бұрын
Very well said sir!!! Thank you
@manjuladineshkumara6652
@manjuladineshkumara6652 3 жыл бұрын
thank you you very much Mr. Dan . you are amazing mentor . your idea helped me lot when it comes to learning sales and marketing. thanks for sharing this kind of valuable content. lots love from Srilanka.......
@Brazconj
@Brazconj 3 жыл бұрын
Thank You because my whole Business is on the phone
@sarab6073
@sarab6073 Жыл бұрын
How smart you are ❤❤❤
@SanjayTripathiGlobalSpeaker
@SanjayTripathiGlobalSpeaker 4 жыл бұрын
Public speaking is needed to become a leader. You can learn public speaking. Make yourself a great public speaker to become a great person.
@LikeBoost42
@LikeBoost42 4 жыл бұрын
Sanjay Tripathi English Motivation how to be a public speaker with social anxiety😂
@Zenzdesign
@Zenzdesign 4 жыл бұрын
My friends call me the goat 🐐
@Naruto-im8fc
@Naruto-im8fc 4 жыл бұрын
😬
@technonaved7554
@technonaved7554 4 жыл бұрын
Then this is good goat stands for (greatest of all time)
@yasirsonu4389
@yasirsonu4389 3 ай бұрын
im from Pakistan nd im a big fan of your selling skills❤❤
@abrahammotivation8727
@abrahammotivation8727 2 жыл бұрын
Yeah ☺️, Abraham, I love your videos
@freelancing6618
@freelancing6618 3 жыл бұрын
1. Use their first name 2. Listen to them 3. Ask a good question
@swetharaj5696
@swetharaj5696 Ай бұрын
Thank you amazing ❤
@helpingyousmileagain1701
@helpingyousmileagain1701 4 жыл бұрын
Dan you are highly successful guy and I show that I respect you by my actions. Just wanted to let you know that I lose focus when you switch from one thing to another. First year teaching us something and then it goes to an ad so I completely lost everything you just said.
@SanjayTripathiGlobalSpeaker
@SanjayTripathiGlobalSpeaker 4 жыл бұрын
Invest in yourself to invest in your future. Change your mindset to change your future. Learn everyday to earn everyday.
@aartitaru3376
@aartitaru3376 3 жыл бұрын
Yes learning is must in online business... without learning nothing is possible
@emmagrace3166
@emmagrace3166 Жыл бұрын
Thanks again! Your videos are great!! But the music is too loud
@enriquerosalesmorales4154
@enriquerosalesmorales4154 3 жыл бұрын
Great video!!
@duanehastrich1460
@duanehastrich1460 4 жыл бұрын
Good to know! Thank you 🙂.
@MDRobiusSany
@MDRobiusSany 4 жыл бұрын
One day you will be rich with this skill . 😊
@MartinAdams-x8r
@MartinAdams-x8r Жыл бұрын
You give me what I want just right, I thing during watching that you're talkin' about right me)
@avcreations2273
@avcreations2273 4 жыл бұрын
Who all remember wolf of the wall selling stocks through phone scene while dan is saying "john" again & again 😃😃😃
@jessiecandelaria5000
@jessiecandelaria5000 3 жыл бұрын
You are the best Closer Dan!! Damn!
@Mohammed.1471
@Mohammed.1471 4 жыл бұрын
V lovve you a lot Dan...💯💯
@psosa74
@psosa74 4 жыл бұрын
Great takes Sifu! Repeating prospect first name and asking questions with intent and listening! Thanks!
@senahaddad8666
@senahaddad8666 2 жыл бұрын
Very interesting, if i might add to mention is that the music is too loud in order to pay attention to what you are saying
@abioyetosin2118
@abioyetosin2118 4 жыл бұрын
thanks Dan
@ejvilla76
@ejvilla76 4 жыл бұрын
My friends either call me by my first name or "Hey, there's Mr.Diesel" haha.
@TrendingTopicSeries
@TrendingTopicSeries 4 жыл бұрын
Fantastic tips, I enjoyed this video 👍
@jessicatran8469
@jessicatran8469 3 жыл бұрын
Thank you- Dan Lok
@bficnetworkinformation888
@bficnetworkinformation888 2 жыл бұрын
Thanks ur teaching love u
@chelbella6273
@chelbella6273 3 жыл бұрын
Definitely caught my attention when you shouted my name!
@nelbopeou408
@nelbopeou408 4 жыл бұрын
Wonderful video thanks
@SmartHatif
@SmartHatif 4 жыл бұрын
Thanks
@sigmundjung936
@sigmundjung936 4 жыл бұрын
I really like this guy
@MercyOng
@MercyOng 4 жыл бұрын
Shout out to you
@rating-official5266
@rating-official5266 4 жыл бұрын
Thanks you Dan Lok 🙏🙏💯😍😍
@5millman
@5millman 2 жыл бұрын
Excellent sales tips. If the music is required, however, please tone it down as not to distract from the content.
@Yalouca
@Yalouca 3 жыл бұрын
You are actually amazing :)
@shaungorham5479
@shaungorham5479 2 жыл бұрын
Thanks, Nebraska.
@lutfurrahman9120
@lutfurrahman9120 4 жыл бұрын
Hello sir! I'm a big fan of u for couple of months. And unfortunately I'm very week in English, and I truly believe that struggle can change my thinking, and I'm ready to struggle, pls sir suggest me, what is the right way, I'm shining
@rajhakke
@rajhakke 4 жыл бұрын
Thank you very helpful video
@rossali6015
@rossali6015 4 жыл бұрын
Hi Dan. You're the best! Kindly provide tips as well on how to answer the job interview question on how to deal with a difficult person? This question always exist during a job interview. Thanks in advance 😊😊😊
@sundayakon2215
@sundayakon2215 3 жыл бұрын
Hi
@shubhamvishwakarma6403
@shubhamvishwakarma6403 4 жыл бұрын
Repeating their name multiple time. Got it🤘
@martinglenn85
@martinglenn85 4 жыл бұрын
Ask questions with intent. Whoever asks questions controls the conversation
@garryooi3913
@garryooi3913 4 жыл бұрын
1.Use the first name, repeat name multiple time. 2.Listening is more important than speaking. 3.Ask good question with intent. Whoever ask good question controls the conversation.
@dunyamereaagay-6554
@dunyamereaagay-6554 4 жыл бұрын
Good content dear keep up your tracks
@gangagrandaddy3604
@gangagrandaddy3604 4 жыл бұрын
Please remove back ground music it’s very much annoying, because of this reason views are less when compared to your other videos. Kindly include the subtitle too👍
@bhaveshsony9390
@bhaveshsony9390 4 жыл бұрын
Dan, please reduce the background music volume. It disturbs. But the video is dope!
@CaseyBurnsInvesting
@CaseyBurnsInvesting 4 жыл бұрын
Answer the phone and ask for Mr. Burns and I’m going to assume you’re looking for the old man from the Simpsons. Wrong number bud..
@productgeneration
@productgeneration 4 жыл бұрын
Amazing Video Great Content Blessed And Rich KZbinr That is a Mentor I want
@harisfaiz3819
@harisfaiz3819 2 жыл бұрын
Dan is great as always but the background music is interupting the video.
@dragosgabrielbilcu2702
@dragosgabrielbilcu2702 4 жыл бұрын
Dan, let's say I'm already successful.You said that a person alone can't make it, and I belive in that.What if the people who are the best from that industry who would possibly mentor me, and would value me the most, have some bad habits like smoking, drinking sometimes, one night relationships or whatever.You said that a person becomes like their friends, or the people who spends the most time with.I'm still young, I have 19 years old.How should I handle this situations?Don't you think succes is dangerous sometimes, and can transform you in a way that you don't want to be?
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