How to tell if FAKE / Counterfeit The Ordinary product

[@Shame0nNick]

Keep in mind the color of this product is never the same, the plant they use to prevent irritation is what makes it red and it changes color depending by the season it’s harvested at...

[@nurmirfa9884]

So if mines purple ish, it’s okay ?

[@santiimarienjerii4992]

Nur mirfa no

[@gigivlogs2315]

True

[@KennethLarita]

same, mine is purple-ish too :((

[@DragyDL]

Mine is light red tho

[@raschied2929]

How can people counterfeit these products when they're already affordable? Genuinely flabbergasted! 🤯

[@lindsaymelendez2572]

In some countries like Turkey they are more expensive like they can go from 20$ to even 40$ us dollars. In my country all their products are like under 12$.

[@natashachmielewicz8082]

In my country (Brazil)the ordinary products are really expensive, like $30 (R$ 150 in our local currency)so, websites like wish or aliexpress are selling them for under $10.

[@johnsoncasio2138]

Lindsay Melendez in us I buy it for $6

[@twatwaffle3258]

its really expensive if you’re not in the us, for the aha it costs like 70 here

[@lindsaymelendez2572]

@@twatwaffle3258 Wow! Where does it cost 70$?

[@NoirMariaa]

To make it short: -The box shouldn’t feel like glossy cardboard, the real should feel velvety -The label on the bottle should be printed in black bold writing, the fake will have grey writing or have printing faults. - the fake product won’t be full up to the top, the real will be almost full to the top, with room for the pipet - the fake will look food dyed and watery.

[@luhueal]

do you know if there is a way to spot fake moisturizer? i just got a new moisturizer from my aunt but the texture is different, more balmy and not as grainy/creamy as the last one i bought and the address information is also different. My old one says; DECEIM, New York, NY 10003-7033, LONDON E2 8DN, MADE IN CANADA, FABRIQUE AU CANADA, WWW.THEORDINARY.COM The new one says; DIST. DECEIM, New York, NY 10003-7033, LONDON E2 8DN, WWW.THEORDINARY.COM So, i'm not sure which one is fake or real because the new one i got was from my aunt and she just gave me the tube without the cardboard box.

[@tounadebiyi2648]

Please read this blog threebs.co/blogs/beauty-101/read-this-before-ordering-the-ordinary this analysis can end up ruining somebody's business and its not accurate

[@anqiwlthr4597]

If it doesnt burn does it mean it's fake?

[@AslamShaikh_555]

@@anqiwlthr4597 same question

[@NoirMariaa]

anqi wlthr i mean it personally doesn’t burn me and I got mine from a link from Hyram da channel, it probably just means your pain tolerance is super high, it shouldn’t be a cause of concern but maybe before you buy the product check the website you buy it from is legit x

[@hibamazhar7473]

How evil can people be? How can you sell fake products knowing how badly skin condition affects one's personality and actually be able to sleep at night? 😭😭😭

[@henrymurphychronicles2488]

Calm down. Not everything you watch on KZbin is true and correct. The uploader of this video does not have a single drop of authority to tell whether the product is fake or not based on packaging alone. I am a user of The Ordinary products and packaging differ from time to time but th effects on me are still visible.

[@sylwiaannax9097]

Who else ran to check they're one 😂 Wow thank you everyone for all the likes ❤️

[@angeliqueallan7920]

Got mine from the website 😂😂

[@tershiajackson3584]

Yah when mine come in imma check it. If it fake imma be pissed

[@---zj5jf]

Girl I got scared.

[@tershiajackson3584]

Turns out mines has a darker tent of blood. Sooo mines might be fake..but im hard headed and stuff usually works for me and i used it anyways. I spent to much money to throw it away. Ill stop using it when ik its gonna fuck my face up all the way. I only used it once so aint nun happened

[@tershiajackson3584]

@@user-tc2nb9yg6h oh ok cool

[@abcdefgh-fb5ny]

they making counterfeit SKINCARE?? o lawd😖

[@laylajackson99]

I’m sayinnn

[@LiLit8LiliTu]

Is this legal?

[@emmoldacct]

THANK YOU FOR THIS VIDEO!!!!!! From the bottom of my heart. My FAKE product I purchased on Wish arrived today and I was planning on using it tonight with my teenager. That was a close call. Thank you!!!!!

[@naham_5423]

OMG i’m so glad I saw this video! I came on youtube to find a video to listen to it while I apply this product (to remind me what the product does lol) but I saw this! I also purchased from EBAY! They were all sold out and had all these amazing results which made it seem so genuine!!! I waited over 2 months for it to arrive, but I kept getting emails from the company that the product was late due to coronavirus. I have just felt the packaging and it doesn’t feel like the rest of my products. Scary to think these brands are letting their customers apply all sorts, shocking. Straight in the bin it goes, never again. Thankyou for the video.

[@rachaeltan3077]

Oh god... Just so irritating that I have to take note of fakes UGHHH

[@katelynngo3722]

Y’all I bought mine on eBay and it arrived today. They’re fake-

[@aniasylvia]

I got mine from ebay n feel like i baught a fake no stinging what so ever. Dunno what i put on my face :/

[@emptyricebowl]

Ania 🌸 sometimes time some people this solution has no stinging, however there should be some sort of tingling on your face when you use it

[@katelynngo3722]

Ania 🌸 SAME and shipping took forever 😪. Try contacting the seller! Mine offered a 60% of refund at least

[@smileysmilelaugh1]

OMG i got the fake one *CRYING*

[@netrodehuykafaka9729]

Same

[@netrodehuykafaka9729]

At least it had a grape smell

[@camoyameeks5228]

Does it still work???

[@smileysmilelaugh1]

@@camoyameeks5228 yes😁

[@camoyameeks5228]

Alfena Smiley where did u buy it and for how much

[@genesisjamesdeumania9007]

I've been using the ordinary for quite some time and one indicator I use if it is fake or not is the cap of the bottle. The authentic one has a gap between the rubber squeezer and the white cap unlike the fake one no small gap at all, fully covered . (can also be seen in the video, 02:56). The consistency is also an indicator, most of the fake ones just feels like gel-like liquid and has a good scent, unlike the original you can feel the acid-aroma once opened. Lastly, if it is your first time using the ordinary aha bha red peel mask and not doing much exfoliation on your face, do a patch test behind your ear, just a small spot, it should sting (a lot) around 5-10 mins. I hope this tips helped!

[@evolee82]

I just double checked all my certain genuine products and it seems the newer bottles don't have the gap like the old ones did.

[@aliamuhammed8387]

😢how does the original one smell like? ​@@evolee82

[@liam6807]

omg i’m so relieved rn - i bought from a private seller and the moment i payed, i got a wish ad and discovered there are fake cosmetics out there. They came in today and the packaging felt really high quality so i had a good feeling which you just confirmed :)

[@ionadavies1295]

I’m watching this just after I bought mine from eBay. :(

[@ionadavies1295]

Carelle Robinson I don’t know why I bought it from there first. It was the first option I saw so i just did it quickly. I should probably take more time with this kind of thing.

[@rozinan7400]

Contemplating getting it on eBay because they don’t sell it in Canada anywhere :(

[@jheevanesh]

Guys, there's also a difference at the front bottom of the boxes... Just refer to the video and compare with yours

[@charitogalo8386]

What about the smell..I bought my one but smell like a perfume or.something so I'm scared maybe this is fake

[@joshnagurung4576]

@@charitogalo8386 mine smell like cough syrup🥺🥺

[@learachel4783]

@@charitogalo8386 mine smell berry citrus like

[@qwertyuiop6442]

guys please keep in mind some people are mistakenly buying these fake serums/exfoliators (especially this particular brand) because they are being fraud by the irresponsible seller because of the price mark up and please understand for other countries that is not US,, the price for these stuff are quite expensive bcuz of the currency conversion and import export cost/shipping so yes for other countries ie:malaysia this brand is not affordable for us..tqvm stay safe peeps💜✨btw i love this brand so much especially the niacinamide serum but hell the price here is damn costly 😭

[@virgeleyp.4040]

And also there’s the 30 ml, the real one has a bolder 30 and the fake one is isn’t bolder and the Dont is a bit bigger in the 30

[@reelm.oti0n]

thanks for pointing that out bc I genuinely couldn't tell if mine was fake or not🙏🏿

[@j_a_dl]

Also there's a US on the lower right of the box beside the oz

[@rubymuasya3531]

@@reelm.oti0n same i've just bought it and mine is actually full to the top

[@miyke950]

I’m confused because I bought 3 Bottles at Douglas, which is a legitimate beauty store in Germany, They aren’t even allowed to sell fake Products but all signs of it being a fake product are there when it comes to the packaging. Now I bought a bottle off of beauty bay, which also may seem legit looking at the packaging & recommendations but the color is a bit off, I don’t know who to trust anymore lol.

[@virgeleyp.4040]

Miyk E I bought mine off amazon if that’s helps. I didn’t buy it from any beauty store.

[@RenelisEliza]

I came to this video ONLY after I almost finished my peeling solution and got a new one, the first one I got it from ebay, and the new one from the original deciem site, when I got the new one I was shocked at how different they were!; the label, the color, even the smell. I don't even know what I was putting into my face! (shame on me for not doing a little more research) but thankfully it didn't do any harm on me. Thank you for your video!

[@parulmadhok7474]

I bought mine from ebay here in Australia...nothing felt on my face and no difference in my skin and I thought it's me who's at fault...I didn't know there is this fake market out there 🙄

[@nezukochan830]

I've also bought one at eBay. It smells like soap lmao

[@anne5761]

Adore Beauty is great for buying TO in Australia btw ($15 minimum but free shipping, always comes with samples and a tim tam🙌)

[@aniasylvia]

Mine is the same super strong scent but no tingling didnt feel like a peel at all n mine was off ebay and once they sent it product got pulled down so cant even leave a neg comment to warn ppl

[@parulmadhok7474]

@@anne5761 my saviour....I'm gonna order from there...but it shows out of stock most of the times

[@tinajfahey]

Love Adore Beauty for The Ordinary you can usually find a discount code or just buy in-store at Priceline.

[@stevieflynn7481]

I bought mine off of eBay and it dyed my face red, so you can see my problem 😂

[@christineantoniamendoza4677]

lmao

[@nightsultana7253]

Rip,

[@alaegra]

Have you tried BeautyBay? They sell their products

[@lolamoon7296]

Marija Honestly, just use Ulta or the deciem skincare website. They restock very quickly.

[@isarart7036]

@@lolamoon7296 the problem they don't ship internationally :(

[@j_a_dl]

I've also noticed that the genuine one has a faulty cap compared to the fake one. I think that's one of the best detail to look for because my 2 other genuine TO products also have faulty cap.

[@bethybeth]

I would also add that when it comes to the peeling solution, I got a tingle with the genuine product and my skin felt noticeably smoother afterwards. What I now realise was a fake had no tingle, no difference in skin texture and also left a red cast on my skin!

[@nishhhh12yearsago55]

Omg I am facing this situation rn, the product left a pinkish cast and it I has quite watery consistency. It was not tingling at all. I'm soooooo heartbroken. Where I'm from, ordinary doesn't ship so yeah...

[@nawwelarebbih7116]

Thank you I just bought mine for 49 dollars canadian from amazon, but everything you have shown proves mine is real. I looked everywhere for it but it is sold out everywhere. but I paid much more. Either way I am glad at least Its not a fake, I used it tonight, and it is not as stingy or irritating as I expected it, I have had everything done to my face, peels, microderm abrasion, laser, filler, botox, microneedling. Retinols. but I have had no irriation, Thank god, maybe I have built a tolerance. Thank you for this easy to understand video and quick reference, you did awesome, like your accent

[@hwahwa14]

Quick story: I recently bought one from an online shop for a birthday present for my friend. I have bought it in may, but I recently sent it to her since i couldnt meet her thanks to covid. Then my friend's friend saw the product, and noticed right away that it was fake. First off, there was a space between the letters f and a in facial, and apparently it smelled like soap. When i got the product, i didnt really check it cuz i just packed it in a giftbox as soon as i got it so it was my mistake. So then i texted the online shop, asking them since they assured me it was original when i bought it from them. However, they reacted as if i was wrong and that i didnt know the difference between american and canadian versions?? How is having different versions justify the evidence that the product is a counterfeit? I kept texting them, but they kept responding that they were right so i was so fed up that i ended the conversation telling them that i was just worried that maybe their seller was giving them fake products. This made my day crappy

[@4RemyOfficial]

Responding to this two years later but this is so true. I bought 3 The Ordinary products online just to SEE if they'd be real. I had a lot of issues with the seller & when I received it today I was very surprised it even came. Then finally I opened the box to find it smelled like soap! Literally soap water with dye in it, that's what it's like. I compared the scent to the REAL The Ordinary products and they do not smell like that. I will not be trusting that with my skin.

[@purazgirl]

I’ve used both the real and fake and my biggest take away is the fake does not burn/tingle. The real one always tingled in some way. To clarify it doesn’t burn but it’s an acid exfoliation so you’re (in my experience) are always gonna feel something until you get used to it.

[@marksgiggle8895]

I just found out I bought a fake one and a real one. I bought the real one from the UK, I know it's real since I can compare it to the fake one which I got from China, I'm glad I realised, since I have only used it once and then I put it on today, but I suspected it was fake! Then I washed it off later because I was worried it was fake! Turns out my instinct was right! Thanks!

[@melonchyy]

if the ordinary from uk the code should be in black or blue

[@Qacc6]

Crispy Bangtan Um DICIEM sells The Ordinary through their own platform in China. Don’t know where you think you got your “fake” from.

[@daria7076]

I purchased this product via ebay because looking fantastic is out of stock. When it arrived i thought its original, to be honest i didnt even know they are fake ones out there. I have watched few videos with review of this product so after applying on my face I could see a difference. First of all the colour was different, not like blood but rather cherry...just like you showed. The most important thing however was the fact that i felt nothing, no slight burning sensation thar is common with those Aha Acids. I have used in the past all and i knew this is not right...then i saw your video and i was sure this product its fake. Thank you for this video!

[@drsiza]

Mine doesn’t burn on the skin ....is it because my skin is not sensitive or it’s because it is fake??....most people say that it must have a tingling sensation when you put it on

[@sarahomar2206]

same! it does not hurt at all too. According to the video mine corresponded correctly with the authentic she showed except for the color? people say it could vary

[@angel-dk8uq]

@@sarahomar2206 yeah mines fake and it doesn't really tingle? But i can tell it's working so like what do i do??

[@NoirMariaa]

s m depends on your pain tolerance too and how susceptible your skin is. If you’ve used any light acids before using the ordinary or you’ve accidentally put something really harsh on your skin In the past like lemon juice, your skin may have just built up some kind of strength and immunity to sensitivity

[@mariamakri6674]

If its your first time using acids you should feel a little tingling sensation. That doesn't mean it should be painful though.

[@clairex31]

Phew. Mine's legit. It was my first time using it today, I had to rush back to my shelf to check while watching this.

[@hoemogenic]

MESS i didnt know this was a thing now im gonna be paranoid about everything i get 💀

[@ldmbeauty1215]

Just buy the Ordinary products from The Ordinary website! It's cheap enough. The peeling solution color changes because of the season from the plant they use. It's not always going to be the same.

[@cert1fiedoffender]

LDM Beauty I bought mine from the Ulta website..is that also okay?

[@ldmbeauty1215]

@@cert1fiedoffender yes because The Ordinary only sells to Sephora and Ulta. They also have Stores but I'm not sure where. Your safe with ulta

[@fatin198]

I wish I can but they don't ship their products to my country so-

[@noahfayn3]

mine does look like blood red but when i put it on it and rub it in it turns pink... idk if that’s just my personal reaction or what

[@estefaniavelar2017]

I bought mine from The Ordinary actual site and it does turn pink on my skin too after rubbing it, so I don't think that is a sign of it being fake. 😊

[@gisellealonso.]

Estefania Velar what’s the actual site called ?

[@moonriver2000]

Giselle Alonso deciem :)

[@jannazanch8941]

How does it smell?

[@alyagiri4552]

mine does the same .... can't figure out fake or real

[@진하-e9h]

The red content is made of Tasmanian Pepperberry Plant, the redness in color can vary from time to time due because the plant is a natural color (as stated in the label/bottle). The color effect remaining on the skin varies differently from skin type and tone of the users. Regardless, the Tasmanian Pepperberry serves as a function to reduce irritation and promote calmness and should not impact the effectiveness of the acid.

[@pandah3217]

I bought one from AMAZON and it’s FAKE, be careful guys. I’m so sad. the FAKE product I bought had a cherry smell. While the real one has a weird smell. No one says that but it's more simple to understand if it's real or not by the smell and the consistency

[@siennaatkins8117]

i literally bought 2 of those peeling products on amazon during lockdown and i have used 1 already and now im freaking out bc im nt sure if ive been sing fake prdoucts

[@ellamintz9661]

Got mine off amazon and could already tell it was fake, it also smelt like artificial grape

[@aliyah3438]

What’s the smell like?

[@emmoldacct]

I think I just received a fake one from Wish. 😭 Update: Definitely fake. I submitted a refund request which was immediately approved... Never buy this from Wish!

[@lailahdilailah4127]

I also bought this from wish..it dyed my face a little purple...and it has a scent to it too

[@lilianramogo7271]

Yes wish is selling all fake ordinary products I saw the prices are very law compared to other online out let’s in Middle East these products goes for 35 USD

[@michaela1681]

honestly the safest thing to do is never buy anything from wish lmao

[@emmoldacct]

@@michaela1681 lesson learned 😂

[@blubblub9802]

Same but I got it from a website i don't even know. It just looked fake at first but now thanks to this video i know it's fake 😭 I wanted a summer glow up and this came to me two weeks before summer holidays ends are you kidding meeee i hate my life 😭😭

[@georgialefurgey4869]

thank you so much for this video!! i just picked some up after searching for months and the thought popped into my head “what if this is fake?” luckily mine was real! thanks again ☺️

[@dusty_lady5836]

In my eagerness to get this product after seeing so many reviews, I bought one from ebay. Its arrived but something said just have a look to see if it's genuine. So here I am. The product smells very sweet and is quite runny. The box and bottle labels are so perfect (I have two products bought from Boots to compare). The printing and boxes are very similar with all the codes in the right places. The box for this product is as you've said, glossy cardboard whereas the others have a sort of velvety feel. I should have known really esp for what it is, definitely wait and buy from a reputable retailer. Lesson learned😞 😣

[@dudedudeee7113]

can you do niacinamide 10% one?

[@paulinakozlowska5370]

I was just checking mine found out that the one I didn’t use yet is a fake (put in for a refund straight away turns out that on eBay this product has been “removed” wonder why) what I also found is that the fake smells a lot more fragranced and doesn’t smell strawberry like at all, it’s almost perfume like. Glad I didn’t put that on my face. The writing on the back of the bottle is a lot more smaller and less bold as well and lastly if you look at the packaging the 30ml is in a different fond. What threw me off a little is that in her vid the colours were different the fake one in mine was a lot more lighter and almost like strawberry jelly colour while the original was a darker.

[@tahiraaa6829]

When I first ordered it I got it from Ulta and then the second time I got it from AliExpress and I could clearly tell that it was fake. The one from AliExpress was super red and smelled like perfume

[@bangtanshook4271]

Just buy it from the ordinary website....

[@romlekyuyu7141]

Whats their official website

[@bangtanshook4271]

@@romlekyuyu7141 deciem

[@romlekyuyu7141]

Bangtanshook i was thinking the same but there are some bad reviews and some sayin it aint a legit website

[@happyperson7663]

Bangtanshook or Ulta or Sephora

[@marison5829]

Look at the word 30ml, it is written in bold, the rubber of the dropper there is a difference, and the color of the line under the ordinary word.

[@PizzaRollz1]

Also the French label is different. Real is listed as 'Formulations Cliniques Empreintes d'Integriite', and the fake is 'Formulations Cliniques ayant de l'Integriite'.

[@niniowl5349]

This is wrong. Both French Label are Real. The one is just the old Version.

[@suhanilanjewar4918]

Genuine box also has US written on it besides 1 fl oz. So do check that too. ✌🏻

[@kiralove214]

Can you compare them on a napkin. I think that will help determine better real from fake

[@alyagiri4552]

agreed

[@amenaahmad9762]

Thank you so so much for creating this video ! I ordered mine from Instagram and they apparently sell all ordinary products and I just saw your video and got scared what if I just purchased something fake ? But after seeing your video carefully and comparing it to my bottle , looks Like I bought the real one !

[@AnaAvel]

I'm panicking now because I bought mine from Asos and the colour looks more purple than red 😭

[@beccasbeauty9280]

Asos is legit.

[@robertkern1377]

You can’t use color to tell bc the serum gets its color from a berry so the color isn’t always the same

[@raniajudavar]

the ordinary peeling solutions cant b sold in australia and extremely hard to find so i got mine from ali express and when it came in i swatches the product and it straight up smelt like perfume and the consistency was okay but when i spreaded it looked like it was jus coated wit food colouring and it was very sheer and didnt look as red. so disappointed

[@ImaneAmouna-g8f]

Just like my case

[@TheMokex]

I got mine from Wish, the bottle is plastic and printing is grey, hardly read it and wrong spelling, 100% mine is fake

[@camillefloyd8300]

I ordered the l ascorbic acid from russia and omgggg I’m so happy it’s the real deal ! It’s filled to the top has a soft velvety finish and black font!

[@LifestylewithJadesola]

There were so many other tells even the area which has the 30 ml at the bottom of the package is wider apart on the fake, the silver panel on the fake one is slightly gold etc.

[@noor-zr9td]

Also the bottles you can see the real product from outside.

[@brookeelle6879]

This is why I’ll never buy the ordinary from anywhere except their site or Sephora. Nope. Why chance it?

[@zubrenostumbi8887]

whr do u live

[@leonorsilva4936]

i just ordered 2 fake serums i think i’m gonna cry

[@ifmmm]

OMG this scared me. I bought mine from eBay and I have used it on my skin. Thank God it was a real one (it fitted the whole criteria).

[@11evilly]

The other way to tell is the bottle cap. Genuine one has gap, fake one doesn't. This is what I found online. Hope this helps.

[@29sarahsutherland01]

Mine has stained my face and hands but this video hasn’t told me anything’s fake

[@riza7248]

Same!! Huhu

[@alexme1014]

Phewww. Awesome video!! I thought I had been scammed because it doesn't burn when I put it on but I guess that's just my skin

[@1nabiha]

Im so confused with my product because the boxing is the same as the real product but then the consistency is like the fake bottle. I clocked on it was runny when i was watching other people do it and noticed the consistency was thicker then mine

[@krncidro8325]

Same

[@terenarosa4790]

I'm watching this because I've been using it for a long time and I never see any results or even feel any tingling or anything. I feel like I'm just rubbing fruit punch on my face.

[@phozisangwema6620]

I think you have to use it with other products to really see results. I use it with Niacinamide and a vitamin c mask once a week and have seen an improvement in my hyperpigmentation. both my products I bought them from wish and the peeling solution doesn't sting or tingle, just an itch here and there

[@terenarosa4790]

@@phozisangwema6620 no, I got a fake one. After this I got the real one and I'm seeing results.

[@nuraleeyabatrisyia4461]

Where can I buy the real one in Malaysia

[@kumuthapriya1996]

You can check out Threebs Malaysia . I get mine from there. Hope this helps.

[@farisyarsnrta]

Hi you can buy from @weworessense on instagram :)

[@nuraleeyabatrisyia4461]

@@kumuthapriya1996 is it Original I mean have you already check that product like the vid show.....bc Im really scared to buy

[@nuraleeyabatrisyia4461]

@@farisyarsnrta is it original I mean have u already check like the video show

[@farisyarsnrta]

@@nuraleeyabatrisyia4461 We only sell original products from TO and I also use them

[@jilliandawnmanalastas2892]

I bought one, the packaging is the same as the legit one, the bottle is the same as the legit one but the inside looks like the fake one. How?

[@afshermusa888]

The product color comes from a berry so the color depends on the season it was harvested

[@kkeeii]

How about the smell?

[@beccasbeauty9280]

The real one smells like alcoholic beetroot.

[@kndknd350]

@@beccasbeauty9280 the fake one?

[@purpleleopard14]

knd knd i think mine's fake, it smells like soap

[@jessyjess4566]

@@purpleleopard14 i live in Thailand and when i bought mine online (not Deciem website) it was smelling like fragrance, the smell was too strong and it was surprisingly cheap i had to throw it away 😏

[@TheMrzSlaughter]

Beccas Beauty I bought mine from the skin store. Do they sell counterfeit products?

[@a.s4269]

Crap just realised I've brought their serum on ebay and didn't click UK only, I hope it's not counterfeit!!!

[@ionadavies1295]

Alesha Senior i did the same thing. It hasn’t arrived yet but I’m having some doubts now :(

[@a.s4269]

@@ionadavies1295 always thought something fishy when they told me to wait until August

[@applesandpears]

just get it from the Deciem site. If it’s sold out, WAIT.

[@IncredibleBFAB]

So I got my peeling solution from Deciem and the color looks like the fake one , help

[@elora8108]

@@IncredibleBFAB Me too and the color was lighter and it has a strong floral scent,not sure ,apparently we can't order this in Canada even though it's made here! Smh

[@ysllace]

mine smells like a mix of detergent and nail polish remover

[@trackrena819]

That’s weird mine smells good, it’s smells fruity and sweet.

[@땅콩이-c5d]

@@trackrena819 i think the ones you have is probably fake ? Because i saw some reviewers mentioning the seller swapping cordial syrup for the serum, thus, why it smells sweet

[@nezukochan830]

Meine smells like soap lmao

[@TheSpunkAvenue]

I watched with trepidation before finally getting to the end. Thank God I got the original. I bought it 4 days ago.

[@reetw1990]

In addition to the points mentioned in above video , I observed two more difference:1) the cap is a little off white in fake one and bright white on real one 2) the silver strip on bottle has a pink tint in fake one. on original bottle, the line is pure silver. Important tip: if you buy it from amazon, make sure you buy from reliable seller. I bought it from chinese seller by mistake and the product turned out to be fake.

[@alexa4117]

Thank you for making this!! I would’ve put fake stuff on my face 😣

[@kalei9795]

lmao the ordinary is already affordable as it is!! i cant believe counterfeit versions exist, its ridiculous hhahaha

[@peterpalmato467]

Ahhh, mine's colour is exactly the same as the fake one! Damn it!

[@chuuworlddomination6103]

bought mine on amazon and i think its fake bc it smells like grandma perfume and it somehow kinda started foaming when i applied it

[@blytheberry4549]

the fake one also has perfume in it x)

[@somebodyoulove]

I'm in Nigeria. From what was shown in the video it means my Aha and Bha peel and caffeine solution are fake but my Alpha arbutin and Niacinamide are genuine got them from the same online store but different sellers. The packaging does look different and the genuine one looks quite premium. The text in the genuine box looks slimmer also.

[@algos_dkht]

Did anyone buy it from amazon? I wanna know if it’s the original one

[@thirdpersonpointofview4400]

Yea same I bought some from amazon don’t know if it’s the original or not

[@brianaisabel2006]

I got my first bottle from Amazon & my second from Sephora. Not only was the amazon on double the price...but now I’ve realized it’s definitely fake.

[@chantellelebel9800]

I bought two from amazon and they were both real.

[@nimra9715]

If u want to buy it from amazon make sure the seller is the ordinary company but I wouldn’t recommend it cos they r double the price I have ordered it from Deciem it’s taking ages if it gets here I’ll update and tell u

[@ellamintz9661]

Bought mine off amazon was 100% fake

[@yeshuasveryown]

Didn’t know counterfeit ones existed I purchase from Sephora

[@albuskimlengelgesite4006]

Really? Sephora wouldn’t do that

[@cahmurakami98]

This video really helped me! Thank u! 🙏

[@tobiaszlesniak710]

The easiest way to check it, is the smell. The real one has an acidlike smell, and the fake one smells like soap. When i opened the fake one, i just got hit by that soapy smell. This is just horrible how "big" companys sell fake products, knowing that they can actually be dangerous to their customer.

[@giulialaterza2876]

Omg mines fake i knew ittt

[@rozbutler5828]

Just buy from Deciem website, the actual suppliers. The products are always in stock. Free delivery over a certain amount too.

[@mags6254]

my one came and it looks purple, is that normal

[@rozbutler5828]

@@mags6254 If it's from the Deciem website it will be fine. Mine was a purple reddish colour.

[@mrmofo2215]

I bought at Asos website. It should be Authentic but mine was much closer to the fake colour. How can that happen? Is The Ordinary diluting their formula.

[@tanishitaran5103]

That's totally okay cause they harvest the berries which it is made up of at different seasons which causes the colour change.

[@mrmofo2215]

@@tanishitaran5103 But the bottle is filled only to the sticker like the video. I hope that The Ordinary could explain what's the difference between their batches. I'm sure they had to use a co-packer to cope with the demand which usually leads to using different ingredient supplier. Maybe they should also put on a batch manufacturing record (BMR) sticker like Lush does, to avoid counterfeit.

[@zoyai.4435]

Original one has bubbles & fake one's has no bubbles. Right?

[@pakyum1]

I think I go the counterfeit. I ordered from Wish because this product is illegal in Canada. Ugh. I really want to use it and there's literally no way for me to get my hands on it. Mine smells like grape and has a kind go gooey consistency. Its lighter in colour as well. So disapointed.

[@zero-vi2uz]

My daughters robbed my bottle, so went online, sold out everywhere...but saw it on wish but much cheaper in price, but I declined to buy it...I l wait for the genuine

[@reezevlog]

astar astar never buy things from Wish....

[@fuzzynala]

Cultbeauty has then in stock i think and theyre legit

[@Mari-ux5iq]

I bought one from wish and lmaoooo it's fake.

[@lindapenguang3930]

Nahhhh...all these are marketing plan. They sale the authentic and the fake also. Both came from same factory. The authentic is to maintain the price...the fake they will locate to any online shop so they can put as cheap as they can...

[@tanishitaran5103]

Mine smells like bubblegum. Is that what it's suppose to smell like?

[@anaa5325]

Not at all. it should have a mild sour smell. More like vinegar

[@beccasbeauty9280]

The real one smells like alcoholic beetroot.

[@STICKY_]

The real one smells disgusting lol

[@chiilbih8495]

Mine smells sour, but not too sour but still doesn't smell good

[@tanishitaran5103]

@@chiilbih8495 I got the real one and it doesn't really smell like anything

[@itshell_rivera]

Thank you so much for saving my skin. I just realized the one I bought was fake 😭😭😭😭. I learned my lesson here not to trust eBay that easily.

[@goofya4254]

Well, mine turned out to be fake. Can I sue the place I got it from?

[@AP-me8rz]

I bought one online and it did not sting on my face, did not give off the bloody red color and it's bubbly upon application. Is it normal?

[@cristiansepulveda8758]

Same happened to me 😯

[@mariamakri6674]

It became bubbly after rubbing it on your face?

[@AP-me8rz]

@@mariamakri6674 yes, I believe its fake

[@mariamakri6674]

@@AP-me8rz I have already used three bottles and they are original. When you start rubbing it gets pink and kind of foamy. It's normal! Also you dont need to rub it in order to work. Have a good day🌼

[@AP-me8rz]

@@mariamakri6674 I bought a new one from a legit seller & it finally stinged & the color is finally raspberry red unlike the first one , there were so many differences tbh from consistency, packaging & scent. But I believe these all goes down to our skin types 🙂

[@hermanas80]

Thank u for sharing.. Very helpful

[@sulltanahysenaj215]

Those products should order by their site DECIEM not amazone .

[@chantellelebel9800]

You can’t purchase this in Canadian

[@magdalenastrycharz6470]

@@chantellelebel9800 yes you can. It's Canadian brand, everything is made in Canada

[@chantellelebel9800]

Magdalena Strycharz you cannot. On the Canadian website where I order all of my products from the Deceim website, I cannot buy that acid peel or the azaliec(so) acid. As well as the higher percentage retinols. They are not available to Canada. It’s due to some silly Canadian laws. The products I have ordered from amazon thankfully haven’t been counterfeit. Dude if I could buy it off the Deceim website, they can have my money and I would be happy to buy it off the site.

[@sulltanahysenaj215]

You also can have a chat with their staf on that site , and they can suggest any product or to ask about the delivery for country's.

[@VicTToriiiia]

I just got mine from DECIEM but it looks mahogany and several people said that they might be fake too. I’m worried

[@sonamdolma7762]

I checked box only when I bought but when I unbox at house got to know it’s fake. Such a loss.

[@molzz]

i can’t tell... but i did get mine from ebay:(

[@chipsandlays]

mol x oh nooooo if it’s from eBay it’s probably fake💀

[@monikapopikova5665]

Omg my is fake

[@jayjaysunshine]

It’s fake lmao how can you not know?

[@josiesphinaa]

I got mine off eBay.. does that mean I shouldn’t use it?

[@aishamaryam750]

Josie Cochrane no it’s not worth it. anything can be in it and won’t give you the same results, probably even dangerous ingredients or unsanitary packaging. ordinary products are quite affordable next time get it from a reliable source like their website :)

[@alexme1014]

Do you actually see the peel on your skin or how do you know it's working??

[@jessie2701]

i’m scared now. since i’m in canada it’s hard to get your hands on this product (isn’t sold here). i recently just finally got this product from asos.com, supposedly a legitimate website. the bottle is like too dark to tell where it’s been filled up, the consistency is a bit sticky, and the colour is a bit purple. any suspicion?

[@mildredrejas5634]

I got the fake one ;( Where to buy the real "The Ordinary" product?

[@attasenior9061]

Mildred Rejas in the uk you can order from the deciem website, look fanstastic, and some others like cult beauty I think. But the the best place is the deciem website as they are the parent company of the ordinary

[@rozbutler5828]

I always buy from Deciem!

[@vomillicious]

Please, what is the smell difference between the real and the fake? Thanks a lot

[@bellebelle7462]

Is there a difference in the smell? What does the fake one smell like? Xx