How to Transfer Data From OLD Samsung to NEW Samsung (Smart Switch)

[@RiverJayy]

Finally some who explains things slowly, clearly and keeps it simple in a way I understand! So many others I've seen who babble and use big tech words that leave me confused. Thank you! Added bonus, your voice is super relaxing and calm. Thanks for your help, have a blessed day dude

[@DeirdreFrances]

Definitely one of the clearest IT videos I've seen. So very helpful in going through the data transfer step by step and and removing my trepidation at facing setting up new Galaxy. Thank you so much.

[@TropicalTech]

You're welcome and thank you for the kind words!

[@DeirdreFrances]

@@TropicalTech You'll be my go to place for IT videos from now on! Thanks again - very grateful!

[@veereshwarsharma1254]

Clear and easy to follow instructions. Good job

[@serdarsualp]

Thank you very much for your detailed and easy to understand explanation. It was so clear that it left no question in my mind. God bless you.

[@Jennifer-qn5kl]

Your voice is perfect and amazingly soothing.

[@StellaHoldaway]

Very easy and helpful instructions,thankyou was up and running very quickly

[@TropicalTech]

You're welcome, glad this helped!

[@vaduzcrew]

Can it also transfer contacts and Samsung Notes files from your old phone? And what about whatsapp messages?

[@stuloveday8032]

Very thorough and comprehensive - thanks for advising about how to set up new phone also, as many other Smart Switch videos don't pre-advise you on this.

[@TropicalTech]

Glad you found this helpful, thanks for watching!

[@alexantoniades5965]

Thank you. Very clear and logical instructions. Much appreciated!

[@TropicalTech]

You’re welcome, glad you found it helpful!

[@MahoganyStream]

All of your vlogs are very useful. Thank YOU.

[@stephenlucas-n5i]

How do you transfer/ back up data to a USB type c flash drive using the smart transfer app?

[@killrdragn]

Great video and easy to follow , thank you 🙏

[@TropicalTech]

Thank you! Glad you found it helpful!

[@rcary]

Why does it keep asking for WiFi to transfer? It won't connect with my old phone hotspot , and I thought this used WiFi direct anyways? Connects, does a quick transfer before asking to transfer all data, etc....but when I select everything, it then asks for a WiFi connection? I have no WiFi network, just hotspot which is on my phone I want to transfer from.

[@RussellWest-s3b]

9ó

[@willemdederde6669]

Thank you for your clear explanation ! Very helpfull !

[@TropicalTech]

You're welcome, glad this helped!

[@kitenglish1570]

I don't have WiFi or a hotspot, which is there another way to transfer data may be through tethering ?

[@TropicalTech]

You can use a cable to connect the two devices correctly

[@shahidakhanam2350]

Thank you i enjoyed your talk very much one question how to unlock pin code from new phone

[@TropicalTech]

Did you set up the pin code when you started the phone?

[@gianlucaierpi2258]

Hi, just a clarification. I need to switch data from my old S10 to the new S24 using Smart Switch. I mounted a memory card on the old S10. How can I transfer the data stored on the memory card to the new S24 considering that there is no memory card slot on the S24? Does Smart Switch include this possibility?You mentioned this possibility at the beginning of the video, but I didn't understand if the data on the SD card will be copied to the internal memory of the new device or not. Thanks and sorry if I ask you something you've already talked about.

[@TropicalTech]

It should be able to if that option appears as a category. However as nothing is deleted, you can always transfer this data at any time by copying the files to a PC and then to the new phone.

[@neerupeshin2473]

My old phone M 11 doesn’t support smart switch so which cloning app can transfer from M11 to galaxy A55

[@zurainkhokhar6904]

Thank you so much for this video. I have a question; I use Samsung S9+ with 128GB internal memory and a sd card storage 32GB, and would like to transfer data to my new Samsung A34 with 128GB internal memory and a sd card storage 128GB. Now, while transferring the data from my old phone to new phone, would the sd card storage 32GB data be transferred to the internal memory of my new phone or the sd card storage 128GB? I am really confused here, help would be appreciated.

[@TropicalTech]

I wouldn’t worry about it as you can always transfer that data after using smart switch, but you can transfer data from the SD card, it’s explained here by Samsung: www.samsung.com/us/support/answer/ANS00087143/ However, with it being a new SD card I’m not 100% certain on where it would move the data to for the transfer. I’d personally say it would be easier to transfer the data from SD card to SD card manually using a PC or laptop if you can.

[@zurainkhokhar6904]

@@TropicalTech That was quick! I have already created a backup of my current 32GB sd card storage in my laptop. So, what I am going to do is remove the sd card storages from both devices, transfer the data from my old phone to new phone then insert my new 128GB sd card storage in my old phone, transfer the data from my laptop to it and finally insert it to my new phone. Would it be the correct process?

[@TropicalTech]

Yeah that sounds fine

[@James-bb7ix]

Thanks man. But does this work for passwords in previous apps? Where you don't have to put your emails and passwords for previous apps on your new phone

[@TropicalTech]

It may for some but it’s best to assume that they won’t be transferred as this is more likely. Some apps may also require extra authentication as they will detect a new device being used (confirm via email/text etc)

[@iZacq]

Nice 👍🏻 Is there a difference between doing a SWITCH (Phone to Phone) & Cloud / External Storage Backup (Formating & installing setup again) When we setup our phone settings, GoodLock settings, Developer Option settings, etc Will they all transfer to new phone or ...... there will be a difference between both ways....

[@Its_meghaaax]

I want to know do you have to move the sim before switching the phone?? Or can I do it after the transfer? Or is there any risk if losing the data from my new phone if I do that??

[@TropicalTech]

I moved the sim before, it won’t affect the transfer or data

[@Its_meghaaax]

@@TropicalTech and if I do it after the transfer.. will it affect the data later on??

[@TropicalTech]

@@Its_meghaaax No, the data will be transferred as normal and not affected whenever you decide to insert the new SIM

[@Joe-eg7ml]

Does it transfer all your bookmarks on samsung internet app?

[@YXLSalahfan292]

Does the messages transfer? My new phone cant call or message yet,i use google messages and i want to know if my messages will transfer

[@masoumabdalla7726]

How do I return back the first software update or make it the same when you buy a phone??

[@TropicalTech]

Do you mean factory reset?

[@AdamSlobodian]

Would you recommend using smart switch over using Samsung cloud backup and restore? I'm moving from an S23 to an S24 Ultra

[@TropicalTech]

I haven't used Samsung Cloud so I can't be certain but from the times I've used Smart Switch it's worked well and is fully integrated into the phone setup.

[@Todd_S]

Does this transfer MMS messages (photos) by default? It didn't transfer my photos in Messages from my Galaxy S21 to new S24+.

[@papine01]

How do you get smart switch on the new phone? Do you have to activate the phone first?If that is the case and you have multiple lines,how will that affect others on the network if not doing all at once??

[@TropicalTech]

When you turn on the new phone for the first time, you will have the Smart Switch option as part of the setup. You can connect to WiFi as well and either insert the SIM before or after powering on

[@MichaelWilliams-mo1vv]

How long would it take to do the transfer? I'm assuming it varies from user to user depending on what they have on their phone but for most people is it a matter of minutes or hours?

[@TropicalTech]

Yes it depends on the amount of data required and the WiFi speed (if you choose wireless transfer). If you transfer with the cable it would probably take 10-15 minutes max. If you use WiFi it could be a bit longer, but if you are setting up the new phone you can continue with some of the setup.

[@MichaelWilliams-mo1vv]

@@TropicalTech thanks that's very helpful. I've got a note 9 that I've had for 5 years, I've ordered a galaxy A54 5g so this video is useful. I'm sure in your video you indicated what model the old phone was that you were transferring to the A34 but I've scrolled back and forth and can't find that bit. What is the old phone in the video?

[@TropicalTech]

@@MichaelWilliams-mo1vv Old phone is Galaxy S9, new one is A34

[@MichaelWilliams-mo1vv]

@@TropicalTech 👍

[@jbrlet1681]

I’m using a cable. My S22 ultra 256 was almost full, so I got a S24 ultra 512, it said it’s gonna take 1 hour, 40 minutes.

[@ncljoy]

Does this transfer over the Samsung account along with it or do I have to sign into one I am linked to the wrong account and wondering if I can swap during a smart switch session If I do get to log into a different account will it still transfer everything exactly the same except the account?

[@TropicalTech]

If you’re setting up a new device, you can log into a Samsung account as part of the setup process

[@ncljoy]

ty!!@@TropicalTech

[@BugzKiller]

when using Smart Switch does your current phone number get transferred to the new phone as well with everything else?? And I don't use the NEW sim card from the New phone, cause I will transfer the sim from old to new, correct??

[@TropicalTech]

SIM cards need to be transferred separately and your number will be different on a new sim, so you’d also need to transfer the number if you want to keep it the same

[@adamsanaf]

Can we lock the screen during the transfer or does it need to be on?

[@bigglestheflyboy]

Well, as usual when it comes to dealing with mobile phones, it's never as easy as it looks in the KZbin tutorials. I've just had a hell of a lot of problems transferring from an old Samsung S8, over to the new S23. Everything starts well.... and then the old (pain in the ass) password requirements starts coming up. Of course, my wife has no idea about ANY passwords, so the whole thing comes to a grinding halt. After this, I played it by ear and managed to download data, but I don't know whether it is ALL the data.

[@TropicalTech]

Which password screen were you stuck on?

[@bjmcmahon722]

Passwords 💯 % suck with the sheer amount required these days...I write all mine down separately as well as the Samsung Pass. Hope it all worked out

[@nadiamartinez3534]

Does this transfer all the blocked numbers as well?

[@TropicalTech]

I don’t think so but I’m not 100% sure

[@emilybaxterthecartoonywitc1805]

I have a Samsung A50, and just bought the A54. Both are straight talk. Can I just put the sim card from my A50 into the A54? That way I keep my current phone number and billing?

[@TropicalTech]

Yes that should work

[@phillipv7073]

Would my notes from my old phone transfer to my new phone as well?

[@TropicalTech]

I’m not sure on notes unfortunately, they won’t be deleted on the old device so you could check after the transfer and then move them another way if they haven’t been transferred with Smart Switch

[@REALITY-ROULETTE-YT]

Could anyone advise how to do this if I am unable to see the screen on my old phone as it is badly damaged. TY and great video.

[@TropicalTech]

If the touchscreen works you could connect the device to a TV or monitor to see it, if not it might be best to manually transfer the data via a PC instead

[@guysam3242]

While you transferring, where is the SIM card installed??? Old or New phone while you transferring?? Pls advice....

[@TropicalTech]

Moved the SIM before the transfer (also before new phone is powered on for the first time)

[@guysam3242]

@@TropicalTech Thank you Sir.........deeeeeeply

[@TropicalTech]

@@guysam3242 You're welcome, you should also be able to move the SIM after, it won't affect any data

[@GamerAnime200]

​@TropicalTech, when transferring the data, does all ur apps and stuff go to the new phone like everything?

[@tayeflowers3193]

What if you can’t connect to Wi-Fi to do it? Nobody explains it that way eother

[@TropicalTech]

You can use a cable for data transfer but a lot of the setup requires a WiFi connection, to be able to get data from your Google account

[@cleoburrows]

Does it also transfer notes from the old phone to the new Samsung?

[@TropicalTech]

I'm not sure as I've never used Notes but they won't be deleted on the old phone so you could still transfer them manually if they don't automatically transfer across.

[@bryantcofty2709]

I have a New SIM card and two lines so what do I do?

[@chrisedwards4878]

Can you transfer apps and everything from a Motorola to a Galaxy using Smart switch

[@TropicalTech]

Yes you should be able to, you'll need to download the Smart Switch app from the Play Store first.

[@myself4084]

If i transferred Google photos first then Samsung album by smart switch will Google photos get duplicated?

[@TropicalTech]

I'm not sure to be honest, are the photos stored locally or in the Google photos cloud?

[@myself4084]

@@TropicalTech Google photos cloud

[@TropicalTech]

I don't think they'll be transferred again then

[@myself4084]

@TropicalTech how do I fix screen colors in galaxy s23 I had galaxy s9 and colors a way better

[@myself4084]

Like when I take screenshot of person while watching video in galaxy s23 their face look more yellow but in s9 colors are more natural and all pictures a little bit yellow in galaxy s23

[@Lou_Anne.Riddell]

If i do this method after setting up my new phone . Would i be able to factory reset my old phone without affecting the smart switch done to the new phone ?

[@TropicalTech]

Once the new phone is set up, I’d first check that everything has been transferred correctly. If it had and you then factory reset the old device, nothing should change

[@Lou_Anne.Riddell]

​@TropicalTech okay thank you so much

[@tressygaming]

Broo pls answer my question 😢😢. Thus the date of photo in old phone and new phone will be same or the photo we just transfer now from smartswitch in new phone[ like if we transfer data on 20 may 2023thus the photo date in new phone will be the date 20 may 2023 😢😢

[@TropicalTech]

The photo should retain its old data (including date)

[@tressygaming]

@@TropicalTech the date will only remain same if we transfer from smart switch or if we transfer from any transfer app like easy share the photo will remain the same date or it will have the date we transfer photo from old phone

[@TropicalTech]

I’ve only used Smart Switch and that keeps the date. In regards to other transfer apps/methods I’m not certain but I would guess that it will still keep the date as this is part of the photo’s metadata.

[@tressygaming]

@@TropicalTech thanks if I ever had doubt in future I will ask you

[@tressygaming]

@@TropicalTech but if we share photo from like SHARE ME it will show the latest date in new phone but share me take long time because we need to select one by one or group by group

[@aashikashyap754]

does it also automatically logs in to apps? for ex- i have Prime Video subscription in my old phone but i have forgotten my password of the amazon acc, so will the prime video/amazon be logged in automatically without entering password in new phone?

[@TropicalTech]

It might for some but not all

[@ldw8280]

No! You have to remember all your sign in information, that all gets deleted

[@TropicalTech]

@@ldw8280 It doesn't get deleted, just not transferred. Passwords synced to your Google account/in a password manager app should be accessible though which is what I was meaning by some.

[@A-gj9pw]

This is all new to me! I’m moving from very old phone+old sim to new phone+new sim provider. At what stage do I ask old provider about keeping old number please?

[@TropicalTech]

Here in the UK, you request a code from your current (old) provider, and then give this code to your new provider. I'm not sure if this process is the same in every country (it should be similar). You can request this code before you transfer if you wanted to, and then once the new provider has the code to port the number, this can take between a few hours and a few days, until which your new phone will be using the new number before your old one is moved.

[@A-gj9pw]

@@TropicalTech many thanks - much appreciated.

[@moriahm61331]

I transferred from Samsung a01 to Samsung a15 and it didn’t transfer most logins and my wallpaper? What do I do? (I’m not a native English speaker so I get lost in these things usually 😢)

[@TropicalTech]

Did you select all the available options e.g photos? Also logins will most likely not be transferred unless they’re linked to your account e.g in Chrome

[@moriahm61331]

@@TropicalTech i think i did... but i fixed it, i hope. Thanks for the help anyway! The video was very good

[@joellegoubin4693]

hi, my old phone is not charging up,n I still transfer the data to my new phone ? thank you

[@TropicalTech]

I'd recommend manually transferring the data using a PC or laptop. Does the phone switch on or charge to a certain point or is it completely dead?

[@imLOOPY-c4t]

how do i do it if my old phones screen is broken

[@TropicalTech]

You’d probably be better manually transferring using a cable. Is the touchscreen working/ just the display or are neither?

[@imLOOPY-c4t]

with a cable does it save stuff like emails phone numbers

[@TropicalTech]

@imLOOPY-c4t Emails should be stored within the app online, and contacts probably won’t be transferred, only photos and videos will be if using a cable via a PC

[@karlwhitbread3222]

I've used the smart switch but I can't do software updates without having to use a PC or mac is there away around this?

[@TropicalTech]

What is it asking for in terms of software updates? You should be able to set up and install any updates without using a PC or Mac

[@karlwhitbread3222]

0:20 when getting the prompt to do software update I do the update and install it then a message comes up saying unable to upgrade due to smart switch and need to upgrade by connecting phone to PC or mac plus it gives some links

[@TropicalTech]

@karlwhitbread3222 Are you able to install any updates to the Smart Switch app or phone itself before launching the app or is this on the new device?

[@Omar-cr8js]

Does this transfer aamsung notes ?

[@TropicalTech]

I’ve never used notes so unfortunately I’m not sure, but they won’t be deleted on the old device so if they don’t transfer you may be able to do it manually

[@h1ssg]

Some people are complaining that media in SD card is messed up (dates overwritten) when migrated to new phone (non SD card and internal memory only). Is this something you've experienced as well?

[@TropicalTech]

It’s possible, I’d personally recommend transferring the SD card manually if the new device has a slot. I’d then probably transfer using a PC for images and videos

[@ElaineGarcia-uo8qj]

My new phone wanted to get data from my old phone, trouble is i hadnt had a phone in over a year. Also it was w flip phone. So the software was running in circles for awhile Glad it got off that loop

[@lesleyhorner6862]

I have a problem with my mobile data. Doesn't work after smart switch

[@TropicalTech]

Have you switched the SIM cards?

[@BethGacusan]

Can you transfer photos and videos?

[@TropicalTech]

Yes, they should be transferred if they are stored locally on the device

[@demonlemon1284]

what do i do if my screen on my old phone doesnt work?

[@TropicalTech]

Does the touchscreen element work? If so you could connect it to a TV or monitor to view the screen. If not, you may be best transferring data to a PC via cable.

[@bsheets5888]

Does this copy over apps and desktop layout?

[@TropicalTech]

Yes it should do, your new device should look exactly the same as the old one (background, apps and layout). Apps may take a while to install afterwards though so they may not appear immediately.

[@Smashingpumpins]

THAAAAAANK YOU SOOOOOOO MUUUUUUUCH

[@brettclark3885]

Its not clear what SIM is in which phone. So confusing.

[@TropicalTech]

There’s only one sim, and moved it before the transfer

[@brettclark3885]

@@TropicalTech So how is the old phone working? How are the apps appearing if the SIM is absent?

[@TropicalTech]

@@brettclark3885 I'm not sure what you mean, only cellular functions will not work when there is no sim in the phone. Most apps will be stored on the device itself and will be transferred. If you have apps and files on a micro SD card (separate card to the SIM), then you don't necessarily need to transfer these as you can just move the SD card at any time afterwards.

[@WallyMoon_]

​@@brettclark3885the sim card is just your phone number basically the apps stay on the phone you transfer them to the new phone with all the files with smart switch

[@gazisshahin]

​@@TropicalTechlikes ol l o 1:17h😮n

[@kevintay6918]

How long does it take to transfer the 270 GB old data (more than 80,000 files) including WhatsApp from the old Samsung Note 9 to the new Samsung S23 Ultra?

[@TropicalTech]

Not sure exactly but could be quite a while

[@SFBenjaminK]

I have to do this soon ,when I get my S24 Ultra from my Note 20 Ultra

[@Flandernify]

My old phone is unacessible because screen is malfunctioning.... How to transfer the data then?

[@TropicalTech]

You could either transfer data manually via a PC with the cable, or if the touch element of the touchscreen works (even if the display itself doesn't) you may be able to connect the phone to a TV to see the screen.

[@rebeccasloan6479]

My pictures in my text messages did not transfer. How do I fix that?

[@frankintx699]

Save your pictures from your text messages on your old phone to your gallery on the old phone. Then you can transfer them to your new phone, but they will not be in WhatsApp messages, only in your gallery.

[@arunmanglik1317]

What exactly is "other files " and how to delete the unwanted files out ou thises.

[@TropicalTech]

These will just be files that can't be put in one of the other categories.

[@EnyawYorlig]

Thank you.

[@paulinewallace1258]

What will happen if the old phone cannot power off??

[@TropicalTech]

That shouldn't affect the transfer as long as its functional

[@ayushsaxena6290]

Can be used in 2 non Samsung phones?

[@TropicalTech]

No, at least one (the new phone) has to be a Samsung Galaxy Device. This Google support page should have more info on your options: support.google.com/android/answer/6193424?hl=en-GB

[@mitchelledwards3189]

Will my thumbnails from all the interesting things I saved to my homescreen from internet searches I made transfer this way?

[@TropicalTech]

My guess would be yes, but I'm not sure exactly on those. They won't be deleted so you'll just have to check after unfortunately.

[@mitchelledwards3189]

@@TropicalTech 👍🏼TY

[@AdversaryGaming]

of course I always get f'd over when doing things like this.. It says connecting to transfer your data and then it loses connection everytime. I have tried it wirelessly and with the cable and both do not work.

[@TropicalTech]

That's strange, is it needing to transfer a large amount of data? You could always try Smart Switch after setting up the device or try transferring fewer items.

[@Just_Jesus_ef]

Very helpful. Thank you

[@kevanbrown8272]

What about transfer when the screen on the old Galaxy is blotted out by a big black blob and I can't log in to my old device?

[@TropicalTech]

If the screen doesn't work in that area it would be difficult. You could try transferring data manually via a PC with a cable

[@kevanbrown8272]

Got it through Smartfind Unlock. There is a small hint to unlock the screen of the old phone via the PC which allows you to log in to your Samsung account. After establishing a password, I was able to wirelessly transfer between the old and the new Galaxies.

[@aquasphere12]

​@@kevanbrown8272thanks for this! Might come in handy one day 😅

[@gilgarza2903]

yeah... nothing worked for me. ☹

[@TropicalTech]

Where did the problem occur?

[@gilgarza2903]

the QR scaner is letting me take a pic. I'm using a public wifi if that's the cause.

[@TropicalTech]

@@gilgarza2903 It could be that yes, also make sure the code is bright enough and in focus.

[@EstherWanjiku-u3x]

My account not transfering need help😢

[@TropicalTech]

Which part of the process did this happen at?

[@thom7667]

Samsung says on their site to not switch the sim card until transfer is complete.

[@TropicalTech]

Shouldn’t make a difference, but personally it makes more sense to me to have it in first, that way your new device is configured immediately and ready to receive calls and texts which you may need to continue the setup (e.g verification codes)

[@changyukiend9627]

Any android phone can

[@TropicalTech]

The new phone needs to be a Samsung Galaxy phone to use Smart Switch

[@MichaelFreeman-pu3qy]

Screen is broken on old phone

[@TropicalTech]

If the touchscreen works but the display doesn't, you could try connecting it to a TV with a USB C to HDMI cable. If both don't work, you'll probably need to manually transfer as much data as you can with the cable.

[@sponge__]

Does your phone have a pen? If so, that should work on the screen

[@bebibebi1159]

Yeah

[@davidwood3644]

Not helpful at all. The old android is a different version and needs updated. And the cell is no longer active. How do you do the transfer now?

[@TropicalTech]

I don't see why you can't update the old device unless it's completely broken/not working? What device is it exactly?

[@davidwood3644]

@@TropicalTech Samsung Galaxy S20+ 5G, Model SM-G986U. Cell is not active and no WiFi. Cell is fully functional and charged.

[@TropicalTech]

@@davidwood3644 Are you not able to connect to WiFi?

[@davidwood3644]

@@TropicalTech There is no WiFi, when the system was installed the WiFi was NOT enabled. I am at work.

[@TropicalTech]

@@davidwood3644 If you have no access to WiFi and you require an update, then it's probably best to just manually transfer the data (photos and videos) via a cable and PC

[@haroldmonte4185]

the old phone will also stay with the apps ?????

[@TropicalTech]

Yes, nothing will be deleted unless you choose to reset the device

[@cathycheyne2456]

I thought the new phone came with a new Sim card in it

[@TropicalTech]

Very unlikely, that would require the network/carrier to open the phone and insert it themselves. If you have bought a phone that comes with a plan, the SIM card will likely come in a small sleeve

[@mjm1330]

👍👍

[@SylviaDennis-c3o]

👍

[@younisalsudi4841]

Samsung

[@rowauthority]

I ran into a little bump-in-the-road because I hadn't thought to turn off my VPN.

[@TropicalTech]

Did it work out in the end?

[@rowauthority]

@@TropicalTech It did. I just had to do it a second time. Thank you.

[@BrendaSullivan-s7y]

hey I got to .it's notthis lady here so it's Regina good morning whatever this ain'tthis is not me that Brenda Sullivan that she stole myI'm tryingthey took my😊

[@Rehzad3092]

R

[@lawsonporter6810]

Sorry...nothing worked for me in your vid...l done my own thing and got there!

[@TropicalTech]

That's strange, I don't see any reason it couldn't work, where did the problem occur?

[@afq4u21]

Very well presented, thank you so much mate!

[@TropicalTech]

You’re welcome, glad this helped!