How To Use Meta Business Suite App | Free All-In-One Social Media Management App

[@celestezamora2047]

Wow. Terrific tutorial. I had to pause quite a few times, but I loved the lack of fluff and straight-up information!

[@StewartGauld]

Glad you enjoyed it!

[@Druforithe]

Will you do a similar video for Meta Business Suite using Desktop instead of the App?

[@StewartGauld]

Hey mate, Yes this is in our pipeline.

[@diogenesgoris1196]

excellent tutorial. Thank you so much!

[@StewartGauld]

Welcome!

[@sapphirecarter3725]

Hello! Thanks for such a great demo. I stumbled across this after using the app for a few years, however, I had to reinstall it for a new phone and now my appointment button has dropped off leaving me with no visibility? Any Idea how to resolve this? Thanks

[@StewartGauld]

Glad it was helpful! That is odd. I'll have to look into this.

[@WestPacWx]

Great tutorial, my question though is ever since I upgraded to the "new facebook" I can't adjust if people can post photos in the comment section. Is there an option in there that allows you to do that? Since the layout for the setting area has completely changed after the upgrade.

[@StewartGauld]

Hey mate, I will have to look into this.

[@engielgamal9958]

Also couldn’t find video tab to get old videos uploaded

[@cheyannesutton1925]

Hi Stewart! Does the mobile app use the mobile time zone or the time zone allocated in Ads Manager? Thank you in advance.

[@StewartGauld]

Hey, It will be the time zone that your account is set to.

[@joannegelles1087]

Hello; what is the link for the video about linking Facebook and Instagram? Thank you!

[@OlasunkanmiAdeniyi455]

Thank you for this beautiful video

[@StewartGauld]

My pleasure!

[@amandabrown9558]

Hi Steward, do you perhaps know how many bussiness pages you able to see/manage on the app?

[@StewartGauld]

Hey, I'm not to sure if there is a limit. I will look into this.

[@jalanusantarajourney]

Thank you, Stewart. This is very helpful and interesting to know more about this new settings. Greetings from Bali!

[@StewartGauld]

Glad it was helpful! Makasih ya! Aku di Bali juga sekarang.

[@jalanusantarajourney]

@@StewartGauld sama-sama. Wah, ternyata di Bali juga. Kapan-kapan bisa bertemu belajar langsung kayaknya lebih asyik! Hehe. (It would be more fun to learn from you offline). I give trainings for SMEs about digital marketing actually. So, updating on social medias and apps for supporting them is very important.

[@eztsikerult]

Hi, how do I edit the description of my photos in my photo gallery on my mobile? On desktops it is possible, but in the phone app there is no option for this, only: Share external, download and delete.

[@StewartGauld]

Hey! Yes the app does not give you that functionality.

[@smokeybeatz4379]

This helpful Thank you Is it possible to create post on your Facebook and Instagram but with different captions on each?

[@StewartGauld]

Yes you sure can. I recommend doing this from the desktop version.

[@smokeybeatz4379]

@@StewartGauld thank you

[@rachg6607]

Thank u for this video its very helpful. What about facebook page/s can i link that to Instagram as well?

[@StewartGauld]

Hey Rach, You sure can!

[@CreationRose]

Hello. this is not a comment, but a question I hope you can answer. You say to download the Buiness Suite App onto my phone. I want to use the Business Suite on my lap top - and not on my phone. can I download it onto my laptop instead. I don't want to use my phone for this. I hope you can help. Thank you,

[@StewartGauld]

Hey Rose, Yes you can actually access the web version from your computer. We have a recent tutorial on this, feel free to check this out.

[@CreationRose]

@@StewartGauld Thank you Stewart. I think I've already got it download onto my laptop because Meta boots up when I go onto my Page. As far as I can make out, the Business suite is a hub/platfrom from where I can operate FB, Instagram and one other social media (I can't remember). As I only have Facebook, do I really need Meta? And if it can help my business - how do I work with it.? I've looked at it and it's confusing. Have you got any very basic instructions - and I mean very basic (I'm part of the grey-haired brigade! :). Thank you once again for your help. Rose.

[@deaffirelady]

So I've watched both videos and I'm still not sure of the answer...is the app the only place I can post an in-person event? The desktop version has nothing to make events (meaning the business is having a get together, not pertaining to ads). Then once I posted it from my phone I couldn't edit or delete it and apparently that has something to do with the permissions I have? I can make the events but not change them?

[@StewartGauld]

Hey, I will have to look into this.

[@SHDANK]

@@StewartGauldwhat’d you find out Stewart

[@anefuoche1053]

Thank you. Please how can I add a payment method?

[@StewartGauld]

Hey mate, What do you mean? To posts?

[@anefuoche1053]

@@StewartGauld I was searching for payment method in 'setting' but I found it in 'create ads' page. Thank you

[@CoreyHinde]

Thanks Stewart - great video!

[@StewartGauld]

Glad you enjoyed it!

[@e9design.furniture]

Thanks so much. Great tutorial! Can you tell me how my staff can follow people on Instagram through the app? I have given them access to Instagram through the business suite but don't want to give them the instagram password. Can't seem to find how to follow without going to instagram app.

[@StewartGauld]

Hey mate! You will need them to login into your IG account.

[@crystallovell3314]

Hi! Thank you for this tutorial! I have been really enjoying the Meta Business Suite App- except for one thing. My photos are blocked! For some reason, the app will not allow access to my photo gallery in order to post images from my phone. I have checked all permissions I can think of and it seems that everything has been given permission but clearly I have missed something. Do you have any idea how to allow the app on my phone access to my photo gallery?

[@StewartGauld]

Welcome! That is odd. Is this a new issue or has this always happened to you?

[@crystallovell3314]

@@StewartGauld this has always been since downloading the meta suite app. All permissions are set to allow it but it still won't. I have to go into the Facebook app in order to schedule posts with images which isn't that big a deal, except I love using the planner which I can't access through the Facebook app.

[@mediatech03onInstagram-i9k]

@@crystallovell3314 Hey I confirmed you to contact the above name mentioned for help!..

[@afuatiah]

This is a great video. Thanks. I want to schedule posts to include specific Facebook groups I manage. When it says "select where to publish", it gives the Facebook & Insta options and then says "Publish to Facebook Groups" (choose up to 3 groups) Then it's giving me random group options - not even groups I manage. I'm not sure where to change which groups it's suggesting. Please help!

[@StewartGauld]

Glad it was helpful! I will need to look into this!

[@afuatiah]

@@StewartGauld That would be much appreciated. This app would be so perfect for my needs if I could also select the group I want.

[@afuatiah]

@@StewartGauld I tried to look into the Meta Help, but it was so difficult to navigate.

[@StuartMacadam]

Finally got around to doing a video about it hey

[@StewartGauld]

Hey mate! Yeah, I have found the app so much easier to use. Great UI and features packed into the app!

[@hoohaaism]

there used to be some workarounds in late-2021 Creator Studio for creating posts in multiple languages. I cannot seem to find this feature at all in Meta Business Suite although 'post in multiple languages' is turned on in my page settings - am I missing it somewhere?!

[@StewartGauld]

Hey Jenny, I will have to have a hunt for this information.

[@sharfakhazin9509]

Hi Can I add multiple business accounts in here.. I manage a couple of business accounts but instagram restricts to about 7 accounts. Can I use meta suites to add more accounts

[@StewartGauld]

Hey! Yes you can. Well inside your Meta Business Manager.

[@bushraghazal3610]

So is it only Business pages/accounts that can work with the app? Personal accounts can't?

[@StewartGauld]

Hey mate, Yes that is correct.

[@nehruvlogsph8174]

How to send attachment to customerd like files in messages? I do it in the web version since i cannot do it in the app.

[@StewartGauld]

Yeah the app is still limited unfortunately.

[@peterborough4U]

Thanks for the video, I have the app and I’ve been set up for a while but my issue is when posting it shows as my name versus my business name. When I reply to a comment it shows as my business page. I’d like to post under my business name, help!?

[@StewartGauld]

Hey Gina, Have you looked at your page settings?

[@peterborough4U]

Hey Stewart, yes I have and I don’t find anywhere to change “posted by”

[@teebeadsanddesigns1699]

Hi how do you go live on business suite on the laptop?

[@StewartGauld]

Hey mate we have a tutorial on this. See description.

[@Acemoddz]

Where can we view messages marked as done or spam, if it happened accidentally?

[@StewartGauld]

Hey Ace, Good question, I'll have to get back to you on this.

[@guialinat1222]

Can you manage (create posts, answer comments and DMs) more than 1 instagram accounts in Meta?

[@StewartGauld]

Hey mate, You can connect multiple accounts and switch between them. As you can see im using one business account with two assets (IG and FB). If I click the top left I can switch to other accounts.

[@trishaallencastro273]

Hi! This is a really helpful tutorial. The only problem that I have with the mobile application is that I cannot copy and paste messages to my messenger. Do you perhaps know how to fix this issue? In the old version, the "copy" feature is still there but when I tried to update the mobile app, it suddenly disappeared, which makes it difficult for me to use the application. Thank you!

[@StewartGauld]

Hey Trisha, I'm not quite sure what you mean? Where are you copying messengers from?

[@trishaallencastro273]

@@StewartGauld Hi! Thank you for the immediate response! I apologize for the confusion. I cannot copy messages from the meta business suite app itself anymore (via android phone). You need to log in the desktop version to apply it, which makes it difficult for me to work outside. And, I also saw some reviews with the same issue as mine, which I think until now, they too cannot also find the solution on how to get the "copy" feature back from the previous version.

[@lyneth08]

Hey Stewart, thanks for the great video! I really really need a help right now. I can't post a video on Instagram using the business suite due to Aspect ratios. I tried editing the ratio it but it's still the same. Is there any way that you can help me with this? 🥺

[@StewartGauld]

Hey Lyneth, That is odd. Did you change the ratio to 1:1 for IG?

[@janinemassey4539]

Ive started a new job and manage a friends soical media. How can i access her business suite via the app? She has sent me an invite, but i cant see anything. Please help, there is no help on meta for this query xx

[@StewartGauld]

Hey! Have you seen our Meta Business Manager tutorial? This will help.

[@lindsey5062]

Hi there, I used to have a time and date next to my messages now there is nothing there. Is this a setting you need to turn on again?

[@StewartGauld]

Hey mate, I will have to look into this.

[@donnawood399]

I have invited my staff on my manager account but they are not able to get onto the app. When they put in their email it shows an error message. I am having such trouble, any ideas? I need my staff on the app for advertising and messages. thank you

[@StewartGauld]

You may have to reach out to FB support chat.

[@NeedforSpeedGamesforpc]

the chat does not have audio icon? so we cannot send audio messages here on business suit app?

[@StewartGauld]

Hey mate, Do you use messenger or WhatsApp for business communication?

[@tonykeogh6139]

Not seen this before but looks good.

[@StewartGauld]

Give it a go mate. Great tool.

[@chipshot3955]

Hello, I have a question! Can we post reels through meta suite for business pages?

[@StewartGauld]

You can post stores but I don’t think you can add reels.

[@chipshot3955]

@@StewartGauld Thanks for the reply!

[@engielgamal9958]

Why I can’t find my video uploaded There is no videos tab appears above Thanks to

[@StewartGauld]

Sorry?

[@carynwright2497]

Hi Stewart, I was trying to utilize meta business suite from my laptop. I am wanting to schedule a post with multiple photos for Facebook. I can't figure out how to add different captions to each of the individual photos in that one post. Is there a way to do this? Thank you!

[@StewartGauld]

Unfortunately, you cannot. However, one your post is live then you can add that information to your images.

[@saadsnake6]

Can we add ad account on mobile app?

[@StewartGauld]

Best to use your desktop.

[@al-aminprodhan2259]

How to Create Add Label ? please solved this device I phone Xr

[@StewartGauld]

We have a tutorial coming out soon that will dive into this. Have you tried from your computer?

[@jospurrier1889]

How can I schedule IG reels on Meta Biz Suite? Thanks

[@StewartGauld]

Hey Jo, Unfortunately this is currently not possible to schedule stories or reels.

[@johnravi3887]

Hi Stewart, It was a very helpful share! I came to know about this Facebook suite app, and I knew that it was an all-in-one tool. Some of my friends are thinking about using it and recommended that I do the same. After watching your video, I am convinced. I think it will be a great addition to my business, and I learned how to use it for my process. Thanks a lot for sharing about this, and creating this video. It was very helpful.

[@StewartGauld]

Glad it was helpful John. Enjoy!

[@Robbelah1]

Hi, Thank you so much for the video. It's helping. I have become the new Social Media Director for my election district in my city. We recently went through some redistricting which has changed our district from 21 to 16. I cannot for the life of me figure out how to change the name of our page. I also cannot figure out if I have successfully been made an administrator.

[@StewartGauld]

Hey mate, Jump onto the web version of Facebook and find your business page that you have access to. Then see if you can access the settings. You will see if you are admin.

[@salvadordelamaza5387]

Can you connect a WhatsApp Business Account to Meta, so you can use the suite to reply and answer messages?

[@StewartGauld]

Hey, At the moment you can only respond to messages from IG and Messenger.

[@salvadordelamaza5387]

@@StewartGauld Thanks Stewart!

[@bryonyjackson4532]

does anyone know why I cannot see the whole message if it is longer than a certain number of characters? I have to go onto the desktop version to read the rest of the message which is not ideal?

[@StewartGauld]

Hey Bryony, That is odd. I'll have to look into this.

[@ikshitagohil8338]

hey , can we add more instagram account in meta business suit ?

[@StewartGauld]

Hey! Yes, you can jump between different accounts.

[@paulinemunro3092]

HI there, this seems like a simple one but can't work it out. How can I share a facebook post from a business page to a facebook group. It only seems to be letting me do that as me and not as the business.

[@StewartGauld]

Hey Pauline, You need to make sure that you FB page has joined the groups you are trying to post in.

[@hamadali-th7ty]

Unfortunately I can post from both (insta, Facebook) while the option is not appearing???!!!

[@StewartGauld]

That is odd! I will have to look into this.

[@lineheldt5375]

All I get when clicking the app is log in option. This hapoens when I use my phone. When using the app on my iPad I get right to managing my post. I really nedd help getting the app working on my phone as well.

[@StewartGauld]

Hey mate, That is odd. This could be something to do with your phone. Is it old? Has the software been updated?

[@lineheldt5375]

@@StewartGauld I have a Huawei and the software is updated. It is very frustrating since it would be so much easier to plan postings from my phone. I would really like to get help.

[@thesilverkid]

Hey, for some reason with the new business suite my business is no longer taggable. I tried the suggestion from FB but it did nothing. Any suggestions?

[@StewartGauld]

Hey Chris, What do you mean by taggable?

[@ElelusivebudgieNor]

Is it possible to schedule an Instagram reel

[@StewartGauld]

Unfortunately not through the meta suite app.

[@sherreeoshea8548]

How do I add a group that no longer appears(it used to) to Publish to Facebook Groups when creating a FB post?

[@StewartGauld]

Hey Sherree, I will have to look into this. So it used to appear in your MBS?

[@michaelo4276]

Hi Stewart, I have a question for you. I am now using the Meta Business App for my page. When i go to create a post i do not get this pop up to 'Select where to publish' Its very frustrating as it would be much easier for me to share a post to instagram and my group all at the same time. Is it possible there is something i am missing?

[@StewartGauld]

Hey Michael, Yes, I heard of some issues like this. Have you tried from your computer?

[@michaelo4276]

@@StewartGauld Hey Stewart, Thank you for getting back to me. I have noticed on the desktop site it would show the group and a few hours later it would vanish and only leave me with the option to create post to facebook feed & instagram. I'm glad you say you've heard about this because looking online it felt i was alone with it. Impossible to get into contact with FB too so i can raise the issue.

[@NoumanKhan-of4pg]

Thanks Man 😌

[@StewartGauld]

You're welcome 😊

[@tamijackstat4584]

How can I delete a post or picture from my business account? I tried the 3 dots but delete is not an option

[@StewartGauld]

Hey mate, Have you tried just from your Facebook Business Page?

[@ahmedabdallah1778]

Thank you so much 💓 💗

[@StewartGauld]

Welcome!

[@KuyaRonintheisland]

i am getting hard time to upload thumbnail to my video. how can i put thumbnail on my video. this app making me trouble rather than the creator studio is friendly use

[@StewartGauld]

Yes that is an issue. I’ve been doing that after the video has been published.

[@KuyaRonintheisland]

@@StewartGauld yes thank you and now i fix it just after upload. Thank you my friend

[@bigmacca99]

My share button is gone, how do I fix this or how do I share my posts on groups I am in

[@StewartGauld]

Hey mate! That’s odd. Is this on FB or on the business suite?

[@bigmacca99]

@@StewartGauld business suite. I have to go on to my facebook app to share my posts. Its super frustrating it has happened to my wife also. The share button is completely removed. It just says at the bottom of every posts like and comment

[@kessana09]

my app dont have the appointment on here how to get it on there

[@StewartGauld]

Sorry?

[@kessana09]

@@StewartGauld is there a way put it back when I up dated it the appointment was gone

[@mamachops777]

Android user, when using the App on my phone, it will not let me comment as myself only as the business. How come?

[@StewartGauld]

Hey! This is only for your business page. You can use the normal FB app for personal comments.

[@emilyanderson2112]

Hi Stewart, I have a question that maybe you can help me with. I've been added as an editor to an established business facebook page with a linked Instagram account. I can edit Facebook through Meta and I can post across platforms but I cannot edit the Instagram profile (update profile photo, info, etc.) Why would this be? Any insight you could provide would be great! Thanks Emily

[@StewartGauld]

Hey Emily, You wont be able to unless you are admin.

[@gait.phetkham8644]

@@StewartGauld Hi Stewart, I've been assigned as an admin but still having trouble making an edit in the Instagram profile through the business suite. Is this function actually possible? (and thank you Emily for the useful question)

[@nidhiii5149]

Thank you.

[@StewartGauld]

You're welcome!

[@dazzlingcandles4859]

Thank you so much!!

[@StewartGauld]

Welcome!

[@chloeburns-candy7334]

How do you invite friends on the app?

[@StewartGauld]

Good question. If you have people that are connected to your accounts they should be able tp access there own business suite and access your page and IG.

[@sunnydezy5596]

I can't post on my business suit .they are telling me to give access to photos I can't do that

[@StewartGauld]

Hey, You will have to give the app access.

[@mediatech03onInstagram-i9k]

Hey I confirmed you to contact the above name mentioned for help!..

[@hermanjuan779hermanjuan8]

Hi Where can I post photos and text for free on meta Facebook?

[@hermanjuan779hermanjuan8]

（Meta business suite)

[@StewartGauld]

Hey! I share how to do this in this tutorial.

[@LaliRegi]

how i can tag people on ig post?

[@StewartGauld]

Hey Rigas, I will have to look into this.

[@BeegBwoy_Radikol]

Business suite doesn’t have any create reel option

[@jospurrier1889]

that was my question, thanks RADIKOL

[@StewartGauld]

Unfortunately not yet!

[@djsongera]

I'm trying to set up auto- replied messages in Meta, but it doesn't it work. Can someone help me?

[@StewartGauld]

What is your exact issue? Is it not letting you access this feature?

[@djsongera]

@@StewartGauld In my laptop, yes. I discovered meta business suite app in Google Play but I'm not so sure if it can help. Do you have that kind of app on your phone?

[@mediatech03onInstagram-i9k]

Hey I confirmed you to contact the above name mentioned for help!..

[@marcokooaf2557]

My page isnt appearing now NEED HELP

[@StewartGauld]

What do you mean?

[@marcokooaf2557]

@@StewartGauld my account was in meta business suite now it isnt . I dont even have acess to my page anymore i got over 55k followers . Idk what happen

[@marcokooaf2557]

@@StewartGauld i guess i was hacked

[@barbaraclampin9184]

I have a FB public group for our small amatuer Ukulele group. I don't want to grow it, just want our members and anyone else interested, to be able to access photos and videos etc. I hate Meta Business, can I get rid of it please? It is so complicated and unnessary for what our group needs. Thanks

[@StewartGauld]

Hey Barbara, For a group you do not need to use the MBS.

[@barbaraclampin9184]

Thanks Stewart for replying, mbs is on there, how can I delete it please?

[@Followeroftruth29]

Hi Steve .. is it possible to link multiple fb pages to Instagram

[@StewartGauld]

Hey! No just the one.

[@NoumanKhan-of4pg]

WOW

[@StewartGauld]

Thanks!

[@mediatech03onInstagram-i9k]

Hey I confirmed you to contact the above name mentioned for help!..

[@StewartGauld]

Awesome

[@nicsa1073]

Shortcut to the point: kzbin.info/www/bejne/iXyWg516lq18ppY

[@StewartGauld]

Thanks

[@iwishihadaradioactivespider]

hi can I integrate my chatbot to instagram but just for general inbox I use my primary one for my friends I don't want my bot to send my friends messages

[@StewartGauld]

Hey! You will have to have a seperate account for this.

[@iwishihadaradioactivespider]

so I cannot right? @@StewartGauld

[@kp2022]

I use this app to schedule my posts but yesterday I accidentally unlinked my instergram page and when I went to link it again all my scheduled post i had before seemed to have vanish so is there any way for me to get them back and quick please?

[@StewartGauld]

Hey mate, Ah yes this is a bug. It happened to me too. You will have to re-schedule all your content again.

[@kp2022]

@@StewartGauld thank you

[@Janey6511]

It won't let me put a business address in, or a job description it keeps saying error.

[@StewartGauld]

Are you sure?

[@mediatech03onInstagram-i9k]

Hey I confirmed you to contact the above name mentioned for help!..

[@StewartGauld]

Thanks