HOW TO USE POSTMATES DRIVER APP STEP BY STEP

Here is a quick video that shows the postmates app step by step.
Enjoy (:

[@xtgeek]

nice, finally someone who can make a short and awesome training video. Thanks

[@AustenTkel]

No, Thank you!!

[@eduardodelgado4133]

Exactly JC you took the words out of my mouth

[@adilzerg1359]

It's complicated than grubhub. Why take picture of receipt? Too much waste of time

[@TheOlveraFam]

This is a great video thanks a bunch nobody's done to step by step video I'm just starting Postmates so this was truly helpful thanks again

[@RDProductionsRodttor]

Tell me about it! Every other video is like 20 mins long

[@LizBeLike_]

Seriously someone who actually explained how it work in a clear way! Thankyou!

[@GadeaOne]

Damn, postmates should pay you for this haha.

[@AustenTkel]

Haha, thanks 😂 you’re not wrong lol

[@TheOlveraFam]

Seriously right LOL

[@diamondsfanj]

So happy for this video. It put me at ease because I was nervous

[@AustenTkel]

Good luck!!!

[@nancyzheng158]

Me too I couldn’t know how to use the ap

[@ItsAllABlur]

These videos are so fast and condensed it’s awesome. Thanks for getting to the point right off the bat. Subbed!

[@AustenTkel]

Thank you (:

[@ismael8847]

Finally someone with a good video

[@AustenTkel]

Thank you (:

[@bradyoung7848]

thank you for excluding a 5 minute intro about BS like everyone else. Props immediately. I hit the like button

[@catrachithahernandez9708]

THANK YOU SO MUCH. FINALLY Someone make a short video. I appreciate it 😁☺️

[@keepingupwithzu3496]

I love how this was short and precise 👌🏾

[@JimsMusicLegacy]

Dude, thank you for this well done video. I'm a newbie in need of this info.

[@sandym3741]

Thank you finally a good video that gets to the point of what I was looking for!

[@silviaacosta1782]

Thanks for show us how to use the app... I just been approved for postmates and I'm so excited... thanks again... :-)

[@AustenTkel]

Thank you! Good luck making deliveries!

[@bossultra1853]

You should be a Postmates Guide, this video is short, to the point, and you feel confident doing what you do after watching it.

[@kikatryp4699]

Thanks for such a straight to the point video. So informative and helpful.

[@AustenTkel]

Appreciated (:

[@anonymousod]

Nice video and straight to the point! 👍🏽

[@kittyrodriguez7179]

Great video!! Super helpful for someone new 😊

[@Arthur-Silva]

Bro, thanks for making and sharing these videos with us.

[@AustenTkel]

Art Silva, thank you! I️t’s a pleasure!

[@mcluis8]

Heyyy thanks for video man I did postmates today for the first time! Also im driving the same 🚘 honda civic 2015👏👏

[@dayneshults5473]

thanks bro, I just started and this helped a lot!

[@stephenwyatt88]

I usually don't use the Postmates bag, lol. I'm really enjoying that job. For someone who delivers mail for the hospital, it's right up my alley.

[@chandeliirX919]

Its funny bc i drive for both PM and GrubHub and GH customers and restaurants will lose their shit if you don't bring the bag in with you to get the food or deliver it in bag

[@stephenwyatt88]

@@chandeliirX919 So far, the people in my town have been pretty lenient. I've had no complaints about not bringing my bag.

[@lakt2136]

Postmates is very simplified which I like a lot - mainly because there no such thing a schedule block. Unlike doordash you have to fight for a schedule block & location

[@SmoothgamingXL91]

You're such a great help man tyvm

[@inmymommasbasement9876]

Austen... good looking out. Thank you for this post.

[@StillSnugglyandSnatched]

Thank you for your video . It was clear and helpful.

[@AustenTkel]

It’s appreciated!! (:

[@chopchan7643]

Thank you for explaining! I just got my bag and I was a little intimidated, now I feel a lot better.

[@AustenTkel]

You got this! Go get that cash!

[@blastofo]

Hows it workin out for u so far?

[@egigstertroll3521]

Good tips you are providing it helps.

[@kristagay5007]

So helpful, thanks!

[@blastofo]

Excellent video. Do u have a video that talks about how to deal with unexpected things that happen? The nuances of the business? I encountered them when doing uber and lyft.

[@goalscience2113]

Going to start driving for postmates tonight. This is just what I needed. Thanks!

[@AustenTkel]

No problem! Glad I could help! Good luck out there though! Hope everything goes smoothly!

[@goalscience2113]

Went exactly like you demoed. Getting and keeping the receipts was the lifesaver. Thanks again. Good luck out there!

[@AustenTkel]

That’s awesome dude! I wish you many tip filled deliveries!

[@Babyduzzit]

Hey so is it ok if i put my social on the sit?

[@Babyduzzit]

Site?

[@JohnDoe-ko6du]

Thanks this video was perfect

[@AustenTkel]

Appreciated (:

[@ofrey73]

Great video

[@timmywow89]

Do you call in the order yourself from a restaurant not listed on the app or does the post mates driver take care of it when they receive the order ?

[@DavoMora]

Hey, thks for the video... How much time did you spend in this delivery?

[@eddiemartinez5379]

do you have to take a picture of the receipt for every order also do you cash out when you know you got tip or before and then what if they tip you after whem you cashed out already then what?

[@CarlosfVilchez]

New tip for new Postmates, now you can do delivery’s and cash out on your delivery fee and or Tips you’ve gotten on the same night! Just needs to be more than $5

[@CarlosfVilchez]

Great video btw. How many deliveries have you completed for postmates?

[@mikemorvlogz6182]

So I just signed up for postmates but I don’t have the card so do I just do my first delivery and make sure that I don’t have too pay??

[@TShane01]

I noticed you placed the store receipt inside of the customers bag after taking a picture of it. Should that be done with all store receipts?

[@djlune]

My question is can you accept a delivery away from your area (home address) and do deliveries let's say for example u have a steady job way downtown but u want to make extra money after work, can u accept deliveries even if you're not near ur area (home address)?

[@heatherm.8830]

Do you know before you accept if it’s already paid for?

[@randomviewer09]

What if the customer hasn't paid for the item? Will I pay for it out of pocket or is the post mates card prepaid with the order total?

[@studywithme-adhdfocus6992]

So this may be a dumb question, but do you every have to pay for the food with your own card and just get reimbursed?

[@GalacticBlader]

i just downloaded this shit on a whim man i hope everything goes good

[@AustenTkel]

Best of luck!

[@lmga7]

Thanks for it, very useful! Hey, but if I get a driver's license now, can I start delivering or postmates ask for previous experience, like 1 year etc?

[@AustenTkel]

I’m not too sure, you could try and see if they ask!

[@laurynkawasaki5525]

Thank you so much for this! I just completed my first order and the app was so confusing as well as the process.

[@AustenTkel]

I’m glad! Good luck! (:

[@laurynkawasaki5525]

AustenTkel But I have a question. When you pick up a order are you always prompted to take a picture of the receipt? I didn’t have to do that

[@kingpin22299]

that's only if you have to pay with the post mates card at arrival.

[@brandon2b595]

Not related to the video but what kinda camera did you record the main video with is it like a body camera or something and where was it on your body?

[@AustenTkel]

I used a GoPro!

[@fabulouschocalate]

I don't have my card can I still work and how will I pay for the food.

[@ertugrulguven8360]

Bro hello , next year ı will come Unıted states with work an travel and ı wanna do postmates and ı am thinking Of coming to New York I heard postmates taxes is pay end Of the year ı cant stay end Of the year what should ı do ?

[@eddiemartinez5379]

it will tell you if they paid for the food or if you have to pay for it or how does that work

[@brandasar7913]

How did you get a Postmates catering bag? Thank you.

[@zailis2917]

how do you get to the point to be able to accept a deliver? Do you just hit online, and wait?

[@Daybreakhasme]

Thanks!

[@blancalysrivera63]

So i paid with my own card shoot. I am New. So i use the postmates card and it goes through or do i have to put money on it? And if i do how is it returned to me?

[@Childfree334]

You just use the Postmates debit card to pay for the order when the app prompts you to. The money is already on the card.

[@egigstertroll3521]

I drove for postmates and I don't understand why they are stricter for rating when alot more is out of your control. Like how they tip but the mile pay is low.

[@pelizabethel]

Hey, I made a mistake and put the wrong email address with my account. I just want to know if we receive any important emails or is everything through the app or will I need to start completely over with a new account?

[@kevinwolf8755]

So when I get to the restraunt do I say I came up to pick up an order? Or do I place the Order myself ?

[@desertrose0601]

Depends. The app will tell you if the order has been placed or if you need to place it. He mentions this at the start of the video.

[@javierescamilla7616]

So i haven’t received my Postmates card yet. But I am able to receive orders. ... once I click “next” on the first step to view order if it already says “payed for”” On the fleet receipt . I would actually be able to deliver .. Right ?? .. Would I be able to cancel / back out of order . If it prompts me to pay with MY CARD. Since I don’t have it yet . Before I drive to the “pickup”

[@AustenTkel]

If you don’t have your card, and you are receiving orders, I’m assuming they will only be pick up. However, I would be careful to make sure they are all “pickup” because I’m not sure what you should do if you don’t have your card. If all else fails, you can just wait until you card comes in, and then you can start deliveries! If it does say you need card, I guess you could cancel the order because you technically cannot “pay”.

[@brandonperaza3024]

Does the restaurant/ fast food place know that someone ordered online because I just got the post mate stuff in the mail and I’m ready to go and I’m kinda nervous and confused and will the app tell you if the order is placed or not and if you’ll have to use the post mates card

[@rubytuesday999999]

Brandon Peraza he explained it @0:30 The app will tell you what to do

[@donniereynolds7842]

Can you assist me in linking my prepaid card to my postmates account.Having trouble here

[@edi8333]

Did you give them the Postmates bag?

[@agoogleuser4930]

What was your highest tip? I work in the Beverly Hills area and got a $60 one!

[@AustenTkel]

Honestly, I have only gotten a $12 dollar tip as my highest! But $60 is so amazing!!!!

[@LunaOverEden]

That's BH though

[@stewartrowe2451]

$36

[@ACEKING26]

Hey i am using Xiaomi Phone, but currently my phone's GPS is not working that means i wont able to use my google map correctly, can i still consider to have this job then, or i just need to buy myself a GPS?

[@ebonypainter9274]

Where do you get the bag ?

[@user-jp7fh2sh1t]

2 min video tutorial , a king...the other guys 20 min videos assholesd

[@larryzan8942]

I don’t understand u have like 10 seconds to accept I need to look at it before accepting but u accept before looking ?...what if it’s too far or something and u already accepted it. I don’t have the card I don’t have the postmates bag. I just applied and in an hour or so I was approved and started working why is mine like that ?

[@ritab7486]

Where do you get the Postmates t-shirts from or do you have to have them made?

[@AustenTkel]

Last I heard, shifts were a “limited time offer” so you might have to buy one from Amazon maybe ...

[@marlinylopez9479]

Do you have to take a picture of their ID or ask them for identification before giving them their delivery?

[@desertrose0601]

Only if they bought alcohol.

[@ballwizz23]

That's a lot of work for $4. How long did it take you?

[@drlovejr26]

What do you do if the order has been picked up already that’s what happen to me today at a subway restaurant when I arrived to pick up the food first time doing Postmates I was kind of confused on how that was possible

[@desertrose0601]

There should be a help button on the app to say that you can’t pick it up and you can explain why.

[@michellenyc95]

Does your card come with a weird name , not your name on that card because I got a prepaid card but it wasn't my name on it.

[@lauradinkins]

Thanks

[@nancyzheng158]

Hi I didn’t got a card or bag? How that work i already my phone has online or offline.

[@spider-mang4211]

Doesn’t ding on my phone. I tried downloading the fleet again. All sound notifications on. Maybe it’s the app

[@carilz7128]

is there an hourly rate on top of what you make per delivery?

[@desertrose0601]

Nope. You’re not an employee. Pay is based entirely on how many deliveries you do.

[@chatochafa130]

I can’t find videos about the process to becoming a driver. Is it like Uber where you gotta take the car somewhere, take yourself somewhere as well, have them do all that or can you literally do this process from your home?

[@iduvbeatz6709]

Just Google "apply for Postmates" i just happened to run across an ad on #instagram, clicked on the link and applied.

[@chatochafa130]

iDuv Beatz thanks

[@ErickVOnUTube]

Do you keep the receipt after you take a pic? If so, how long do you keep it. Thank you

[@desertrose0601]

Um no. It’s the customer’s receipt for the food they bought. It goes in the bag with the customer’s food.

[@bryankim3896]

I just applied for postmates and is it a hard job?

[@colcord22]

What do you mean by "you can't itemize the receipt"? Do you mean check to see everything they ordered is there?

[@AustenTkel]

Whenever you use the Postmates Card, you will have to take a picture of the recipe. This process of taking a picture of the receipt is known as “Itemizing The Receipt”

[@colcord22]

So this is so the customer has an itemized list of the charges ? because I saw that the prices on the menu were off from the actual price

[@AustenTkel]

Yes and no ... The picture of the receipt will go directly to Postmates, so they can correct any errors in pricing! So just like you had those different prices, Postmates will change it since they were different prices. However, you will leave the actual receipt in the bag so that the customer can see the prices as well.

[@Obedience33]

You have to take pic of receipt? And put in amount? I'll just deliver it.

[@maryfontaine7679]

Where do you go to send a customer a text when you are doing the order and paying for it.

[@user-zk9fi4rd5u]

So can I order food, have them deliver it here and I pay them then and there?

[@desertrose0601]

Nope. You pay on the app when you order. No cash exchanges hands with the driver unless you want to give them a cash tip.

[@fightergirl2059]

This is great but I still have a question. So if I order Postmates I pay for the food and the Postmates. That may sound dumb but I'm so confused? How does payment work?

[@desertrose0601]

Yep you got it. You pay with a card when you order. Then Postmates sends the information to the restaurant and the delivery driver. The driver goes and picks up the order and brings it to you.

[@ivetteespada7780]

Does the postmates card has a pin number when you go pay and use it?

[@cummingsg]

Food would be cold because you didn't zip bag. I get tips every time because I have the bag zipped and the customers appreciate that.

[@donnaann5989]

When you have to order do you have to pay with your own money

[@desertrose0601]

Of course not. As the video shows, they give you a prepaid debit card to use. When the customer sends the order to Postmates, they pay and the money gets loaded onto the Postmates card, which you use to pay for the order. Never ever ever use your own money to pay for an order.

[@Walter-zz5ks]

If I want to order can I pay with cash or is it only creditcard?

[@desertrose0601]

Card. You pay when you order and the app sends your order to the restaurant and the delivery driver. No cash is ever exchanged unless you want to tip your driver in cash.

[@brandonsoutherlin8718]

I'm having issues with uploading the receipt to the next step . I've tried rebooting my phone it work for a little while but it's still doing it ?

[@AustenTkel]

Try relaunching the app! Or see if there is an update for the Fleet app!

[@donavinh4176]

do you get penalized for rejecting too many deliveries

[@AustenTkel]

I have no proof of you getting penalized, but maybe trying to search online and see if any other Postmates can answer that! I’m not too sure, sorry!

[@MysticalMastodon]

Donavin Hamilton Not technically. It will take you offline if you reject a lot, though.

[@jonbanks653]

Thanks great presentation but I thought PM charged the tip up front like Doordash???

[@AustenTkel]

As far as I know, it does in app tipping!

[@desertrose0601]

AustenTkel Not really answering the question. He was wondering if the tip is charged up front like DoorDash or after-the-fact like Uber. Sounds like based on your video, it’s after-the-fact.

[@kimchiladybugsullivankim5595]

So hi I want to start doing postmates I just got approved umm what r the hours I can work for postmates?? Or what r the hours u work? I have a car payment weekly to pay do I think I can make good money a week to cover my car expanses? Thank u for reading my comments

[@AustenTkel]

Rina Kim, you can work as many hours as you want. There is no cap to how many hours you can work. You can work anytime of the day, as long as orders are being put in. I strongly recommend working 11am to 2pm (Lunch Rush) and 6pm to 10pm (Dinner Rush), also looking to your city and see what are the peak times. All cities can be different so just make sure to know your city. It might take a couple of days to understand the feeling of your particular city, but once you’re going, it’s easy from there. Also, if you do work good enough hours, you can probably get about $10 to $14 dollars an hour (with tip) if you’re lucky. You can even make $20 an hour sometimes! It’s all different every single day, so some days will be slow, and others will be fast and full! I’m sure you can make the car payment as long as you stay on top of the grind and really keep doing as many orders as possible! Best of luck! Austen

[@CpKittehKats]

ATX 🙌🏽

[@AustenTkel]

#512

[@CpKittehKats]

AustenTkel hell yeah

[@mariaurzua2315]

If i have to pay when picking the food do i use the postmates visa card or my own?

[@GawdsChild]

Maria Urzua the pre paid card

[@desertrose0601]

Definitely not your own. Why would you buy someone else’s food for them?? That’s why they give you a Postmates card. The card gets loaded with enough money to cover the order, using funds that the customer has paid.

[@osvaldorivera6427]

Do you get it shipped through the mail or are you suppose to request one?!

[@2flushing]

hard to find parking spot in new york city,how to find?if get ticket who pay for ?did you go up to big building apartment for customer"s door or call to come down pick up?

[@AustenTkel]

Parking can be hard. If you get a ticket, you have to pay for it. Also, sometimes if you canny find a spot, just try contacting the customer and see if they are willing to meet you down on the street. Make sure you always try and park legally, because Postmates will not pay for any ticket infractions.

[@2flushing]

tks,how to pay tax? w2 ,1099 or.....?

[@rahnawa82]

Sup Austen, dude how come I cant see how much is the delivery payout before I accept it. My first time doing postmates today I did one I could see how much the delivery payout was it took be almost an hour for $4.87 wtf is that about in the eastbay

[@desertrose0601]

Try doing DoorDash or Grubhub. Both tell you the payout up front so you can decide better if you want to take the delivery.

[@abeladamu6436]

I have phobias driving high way so can i driving with out high way to delivering the food?any one can tell me

[@AustenTkel]

Yea, just set your gps fo avoid highways and freeways

[@QuikScoper45]

Do you get compensated for gas?

[@AustenTkel]

You do not get compensated for gas.

[@stephenwyatt88]

I have so many questions regarding this: So, do you receive orders during your shift, or anytime of the day? By using a Postmate's Visa, will it affect my debit card? And does the company pay for mileage, or do I have to?

[@AustenTkel]

Yes, you get orders after you go online. It will not affect you’re person card The company don’t pay us. Therefore, you have to put in you’re own gas money

[@eddyboh2723]

Is the rate pay the same as Lyft or Uber ???

[@desertrose0601]

Keep track of your mileage. It’s a write off at tax time. You only get orders during your shift. It’s not going to send you orders if you’re not online. Your personal debit card has nothing to do with Postmates, not sure how it’d be affected.

[@victoriasamuel2597]

can you still work with out your postmates card? mine hasn't arrived yet?

[@desertrose0601]

Nope

[@duncanvasquez4148]

What type of editor do you use.

[@AustenTkel]

Just basic iMovie on my laptop

[@cm07ca]

I’m new to Postmates, my apologies for the following guys....how do you cash out on the money you made??? I’m comparing it to Uber were I can cash on on the spot . Thank you

[@AustenTkel]

Postmates does a cash out every two days. So once you earn, that money is put into your bank account two days later.

[@surnoyabrown]

I'm still confused about the card. Where does the money come from if you have to pay for it when you arrive at the restaurant?

[@acer8405]

@rion Rick's just go with it

[@jessiegodinez3286]

I have a ?? I just started Postmates and I just had gotten an order for hungry Howie's anyways when I got there to order the first thing the guy had told me is they don't do Uber or Postmates. So I said it's an order I had gotten that I had to get it to deliver it. The guy said well we have our own drivers and are limited to things so u have to order that online I didn't know what to do from there so I had contacted support and just cancelled the order 😫

[@AustenTkel]

Yea, that’s actually really weird. Sorry you had to waste your time though :(