How to use the LUMIX Sync App

[@dcxdanny]

YIKES.... Why is it so darn hard at times to connect my GX85 to my iPad? But finally, with your help i'm up and running - Thanks, Marlene. I have been messing around for almost an hour on my GX85. For some reason, I could not get past the Lumix Club Menu setup - like where and what is that? Anyway, I finally was able to set up the WiFi feature and get it going and saw the connection on my iPad - Hallelujah. WHOOPS - Guess I did not move fast enough and my camera locked on the WiFi and would not stop. Had to remove the battery. Anyway, all is well now and connected 🙂

[@ImageMaven]

I blame the gremlins. Every blue moon my camera won’t connect either. Glad you finally got it! Cheers.

[@revon0521]

Thanks, Marlene. Concise and comprehensive, as usual. Also, I love that shirt!

[@ImageMaven]

Cheers! That's one of my favourite shirts!

[@hortenzija1000]

Dear Marlene, thank you for the explanation and for the precision of showing each item that is important in the steps. Big hug 😊😊

[@ImageMaven]

Glad it was helpful! And thank you so much for letting me know. Cheers!

[@duduxiaozhu7874]

Thanks!

[@ImageMaven]

Thank you so much Dudu!

[@hVF8KZuQPeCc8u]

Great tutorial as usual! I downloaded the app a few weeks ago and tried it out. I am very pleased with it. BTW, your videos on the 100-300mm lens persuaded me to get it for Christmas. I really want to get into more birding. May you have a wonderful holiday season!

[@ImageMaven]

Thank you Steven! And thank you so much for the "Coffees" and the Christmas cheer. I wish the same for you and your family. Enjoy your 100-300mm lens! I am trying very hard to find some Snowy Owls in our region. They arrived a couple weeks ago. Happy Birding! Let me know how it goes.

[@fryguyshvifty5]

Thanks as always Marlene. :) An early Merry Christmas to you!

[@ImageMaven]

Same to you! Cheers!

[@justafrenchkidtryingtospea9462]

Best tutorial than Lumix channel an at least we can comment to ask questions😊

[@ryimpdx]

So cool. I don't have a Lumix but have been thinking about how to use my camers remotely to take bird pics. Seeing your remote camera set ups is helpful.

[@ImageMaven]

Hi Robin, I think most camera companies have some sort of remote shooting set up. Have fun!!

[@newtuber4freedom43]

"Connection failed". IPhone SE2 & g9 side by side. All firmware up to date. 2:25 error messages and it won't connect 3:26 my qr code does not come up on my g9 ... only a searching wifi signal that will not connect. Local cam shop cluless, far away cam shop, refuse to help. I have deleted my apps, rebooted my phone, reinstalled the lumix app ... been at this for 3+ hours ... how do i reset my phone like new to start again? Any other suggestions welcomed.

[@DrWasim]

Thank you! When you touch to focus, does the focus stay looked there?

[@ImageMaven]

Works just like the camera does. So it depends on the focus mode you're using. AFS or AFC or Manual focus, and if you're using Animal detect, Pinpoint. etc. I suggest you play with it a bit before doing a very important shoot.

[@DrWasim]

@@ImageMaven Again, thank you so much 😊

[@freddiecauseyii9419]

Can you connect two Gh camera at one time so that both can be control?

[@ImageMaven]

I don’t think so Freddie. You may need a switcher like the kind people use for live streams. Check out the Lumix USA channel. Sean may be able to answer your question as he uses 2 or more cameras on his weekly live streams. youtube.com/@LumixUSA?si=C86S_-ilQRa1Udym

[@freddiecauseyii9419]

@@ImageMaven O ok, I will do. Thank you

[@howardchud9097]

What’s the best app to connect to if I only want to download photo(s) to my phone.

[@ImageMaven]

The Image App works great for me.

[@harryniedecken5321]

Thank you for the information and videos. I have a G9 and a PL 42.5 lens and would like to do some simple video. Could this apl be used to record the audio from a lav mic to combine with the video? Thanks

[@ImageMaven]

I don't think so. It's not a mixer. It's simpler to just plug your lav directly into the camera.

[@harryniedecken5321]

Thank you. It is almost 8 ft from camera to speaker and outdoors. Pretty worried about tripping on the wire and breaking things but I understand the usefulness.

[@erbartlett]

Great video!! Any idea what resolution the preview video is? The old app had pretty low resolution. Can you now download video? Thanks!

[@ImageMaven]

Both the apps download video. The Image App always worked for me. Maybe it's your format that it doesn't download. Try using a different video format. And... thanks for watching and reaching out.

[@Vicentecarmonagonza]

Excellent as all your videos!!

[@ImageMaven]

Thank you Vicente 😊

[@jenshjmann3547]

Thanks Hielema, still here, a year after your video, its a great help! I found out what has confused me, is the term wifi: I didn't know if it was going via my home wlan (no good in the field!) or a direct connection to the camera. But I found out that if I start the setup on the camera (and not on the phone), choose wifi > function in the menu (as you do), it actually starts to a local wifi connection directly to the phone. Then connect the phone manualy to the G9 network and it works after a couple of minuts. Maybe the phone finds a stronger network under the proces and disconnects from the G9 network. But connecting manually again helps. I hope others find this useful too:-)

[@ImageMaven]

Hi Jens, Yes, once in awhile I have trouble connecting. But I usually choose "Destination from Recent or Favourite". If I have it set up properly in the past, that's the easiest.

[@yosoyelcorrido]

Can anyone help with a Lumix fz300 connection to the sync app?

[@stevehoge]

Glad to see Lumix Sync app is also compatible with the new G9ii :) Just wish they would update it (or the camera firmware) for compatibility with my old GX-9!

[@ImageMaven]

Try the Lumix Image App for your older camera. I sometimes prefer it with my G9 as well.

[@jaysiable]

I have the sync app and anytime I access my photos on my phone, the pictures there have no color. On the camera it’s great and has colour, but on my phone it’s “decolorized”. Any help?

[@ImageMaven]

Well that's a new one for me! I'd say, check your import settings on the Sync App. And also check that you don't have something set up in your raw files (if you're shooting raw) that changes your jpgs to grayscale. And sometimes we have our cameras set to take 2 versions of a photo so make sure you're importing the colour version. That's all I can think of. Let me know if you figure it out.

[@jaysiable]

@@ImageMaven thanks for your quick reply. I think that’s it, the greyscale you mentioned. My picture quality is set at Raw+ fine. *Does not get any better when I change to fine or STD. Quite frustrating

[@ImageMaven]

No, the Photo Style doesn't matter. It's whether you are shooting with a filter effect and then making a duplicate file (raw file or second jpg) without the effect. Look for the setting called Filter settings. Check if it's ON. If so, check the "simultaneous record with Filter" setting. If it's on then you'll get two versions of your photo. And if one of those is in BW then that's the one that might be transferring to your phone.

[@3SV_1EV]

Hello Marlene thanks from France for your videos. Could help me ? How can I setup WB button because when I push it I only see color option but I don't have White balance options. I don't understand why 😟 and I don't know how to reaffect initial setup

[@ImageMaven]

Sounds like you are on iA mode. Change to P A S or M.

[@3SV_1EV]

@@ImageMaven it doesn't work with M P A S (I only shoot innM mode) but it's inly work with C1 C2 C3 and I see EAB...etc.😉

[@ImageMaven]

There must be something else going on. Are you trying to change the WB in the Lumix Sync app? Or on the camera?

[@3SV_1EV]

@@ImageMaven nope I did nothing else except push this button

[@ImageMaven]

On the camera or using the Sync App? You commented on a video about the sync app.

[@iamleon777]

Hi ! can you transfer to Mac also ? thank you !

[@ImageMaven]

I suggest using the USB cord to transfer images and videos to your computer. If you're looking for more options, you can use the Lumix Tether app to control your camera from your computer and also shoot tethered. I have a video about that. Here's a video I made on the topic: kzbin.info/www/bejne/nGWvYaKwqZ57osU

[@iamleon777]

@@ImageMaven thank you! But can I transfer wirelessly to Mac ? I will watch the video!

[@ImageMaven]

I've never tried as it's just so much faster with the cable. Perhaps via bluetooth.

[@iamleon777]

@@ImageMaven I see! Well I think it’s actually wireless ( wi-fi ) connection, not bluetooth, but knowing if the app works on mac too would be important to know since time is not an issue and wi-fi is pretty fast! If you find out, please let me know. I don’t own the camera yet or else I would tell you.. thank you very much !

[@ImageMaven]

This app has both Bluetooth and WiFi. But I find the WiFi works better. You can hook it up to your home router so in theory should be possible to transfer to computer. I’m just not that tech savvy and it’s just easier and faster to plug it in. Lots of extra info on the Panasonic website.

[@Began2011]

Can you operate more than one camera using the lumix sync app on your phone?

[@ImageMaven]

I have used these apps with more than one camera, but not at the same time. I don't think you can do that because the Wifi can only choose one camera at a time. They might be able to be networked directly. Haven't tested that out. I'm not a whiz in that area.

[@MarioBenites]

Hi. Great video. Can you send photos to smartphone WHILE you are taking them?

[@ImageMaven]

Hi Mario, No, doesn't work like tethered shooting. Not to mention you'll fill up your phone with images really fast. You can do tethered shooting with Lumix Tether App/Webcam App to a computer if you're looking for direct solution. There may be other third party options out there too. Thanks for watching!

[@MarioBenites]

@@ImageMaven oh, Canon does it! I was hoping Lumix cameras do the autoshare because I am interested in buying the Panasonic S5 II which will be launched on January 4th 😁

[@ImageMaven]

Hmm, not sure if it will work with the S Series cameras. Hopefully!

[@Dave_E7]

Just downloaded the image app and connected the phone. Love it! I was thinking of getting a remote control first but then I remembered that camera has a wifi function and thought I'd check it out before spending money. Glad I did as I hate spending on things I don't need! Only gripe is I wish they would improve the frame rate of it as it's quite slow! Maybe with G9 MK2 they might improve the wifi performance enough to be able to use monitor function wirelessly to shoot video with decent refresh rate! Fingers crossed!!

[@ImageMaven]

Hi Dave, Glad you got the app figured out. Is the G9 Mk2 even on the radar? We live in hope!

[@Dave_E7]

@@ImageMaven People are talking about it and there are rumours. If it is coming, I think it's long overdue, but atm I'm happy with my pair of G9's and GX8. It's gotta be better than OM1 if I'm going to buy it. If not, then I'll just save money I guess and continue to improve and learn.

[@60somethingontheroad26]

Great explanation. Thank you for that. What is the advantage of the Synch App vs. the Image App?

[@ImageMaven]

The Sync App is newer and has more functionality, especially when shooting remotely. But it doesn't usually connect with the older Lumix cameras, and sometimes doesn't connect with the new cameras. Both can be finicky. The Image App seems to work for all of my new and old cameras though - at least through Wifi. The newer Sync App works through Bluetooth as well, but I find that the WiFi connection is easier to connect. I suggest you try them both and see what works best for you. Cheers!

[@Lishalu]

Thank you Marlene ! Merci beaucoup.📷

[@ImageMaven]

You're very welcome Richard.

[@howardchud9097]

I’ve tried everything and yet I still cannot sync the G9. Wi-Fi vs. Bluetooth? When to use?

[@ImageMaven]

I use Wifi all the time. Try using the Image App for syncing if the Lumix Sync Appl doesn't work.

[@mikesphotography7185]

Thank you Marlene

[@sue.Hoo123]

Very useful and easy to follow, as always, thanks Marlene 👍

[@ImageMaven]

Glad it was helpful Sue. I know you asked for it in my previous video. I have been working on this tutorial for over a month. This video was nearly doomed. My computer crashed on me and I lost my edit. So basically I had to start from scratch. Hopefully it still makes sense.

[@WhoIsSerafin]

Been using it for years doing family portraits. Put the timer on for the phone and get set. You can immediately check the photo and see if it looks good.

[@angusphotographyperth]

heya, i have an FZ300 and i was wondering if I could livestream from it to my phone, or my laptop? I cant find much and ur help would be greatly appreciated. thanks marlene!

[@ImageMaven]

Not that I know of. It’s a pretty old camera and that streaming technology is fairly new. Maybe with a third party app.

[@MusicOrLoseItTVPlaylists]

It shows "launch link" (an app no longer available" instead of "image app," after Remote Shooting" screen. I can't figure out how to get it to connect with Lumix synch app

[@loushared6602]

Another great video 👌

[@ImageMaven]

Glad you enjoyed it Lou. Thanks!

[@frankdreist3996]

Hi, love your tutorials for the G9. Is it not possible to transfer the video files via app (either image or lumix) to an android phone (Samsung Note 9)? If in the app i can see the video files they simply not export to the phone gallery for usage or sending to friends. Thanks

[@ImageMaven]

Yes, if you can see them, then you should be able to transfer them no problem. I have transfered videos from camera to iPhone via the older Image App and the Lumix Sync App without any issues.

[@randomstuffman01]

Very good. Thanks. toronto

[@kevinsims6931]

Great video - as always! Is there anyway to change/specify the destination folder on the mobile device that the transferred files will go into? Other than just the camera roll? Thank you.

[@ImageMaven]

Hi Kevin, Not that I know of. But if I figure something out I'll get back to you. Cheers.

[@CorneliuStefanEsanu]

Hi Marlene, do you know if is able to have remote connection and also the display of the camera to work? I have a G9 and a GX9, and I want them to connect them with a manfrotto gimbal. The G9 is easy, working with the cable, but the GX9 connection is only working by WIFI through mobile app, but when you do remote connection to any Lumix camera the display of the camera is out :(. Hihly apreciated your help.

[@ImageMaven]

Hmm, this has me stumped Cor. I'm not a big gimbal user as I don't shoot video for clients (just my own simple KZbin tutorials). The only thing I can think of right now is using a 3rd party piece of gear like the Accsoon SeeMo that connects via your camera's HDMI slot. Jordan reviewed it recently here: kzbin.info/www/bejne/kH23lIWIj7aIbpI It works with your iPhone and I think Android too, but I haven't used it. But it might not fit with your gimbal. Not sure. And actually DPReview forums might be able to help you further as well. Other than that, you might be limited to using your G9 for gimbal work. Sorry I couldn't be more help. If you figure it out, please let me know! Cheers - and thank you again for the Coffees! :)

[@gcprost]

I enjoyed your video. I have never really used this app. I do a lot of streaming with multiple cameras. My streaming system doesn’t like the signal coming out of my Ninja V or my HDMI splitter but it is difficult to operate the close up camera without a monitor. This app allows me to monitor the camera without touching the HDMI signal coming out of the camera.

[@ImageMaven]

Hi Gerald. Thanks for sharing. I've never used a multiple camera streaming setup myself. Great to have this info. I'm sure it will help others. Cheers.

[@johannesgessler6125]

Hey Marlene, nice video thank you. Do you know something about connection problems between the G9 body and the android 10 system with the Lumix Sync app?

[@ImageMaven]

No idea. Sorry I'm a Mac person. I suggest you look through the two owner's manual resources I gave you at the end of the video. The owner's manual has 40 pages of set up instructions, so hopefully your answer is there.

[@johannesgessler6125]

@@ImageMaven thanks for your fast answer 👍

[@aravec]

Ensure you have turned on 'location' on your phone prior to connecting the phone and the camera. Without this, it will not connect.

[@johannesgessler6125]

@@aravec thanks for your idea, but it also doesn't work, I contacted the lumix Sync support. Maybe they know something.

[@manoftheroad55]

Yes ..I do unless your android phone has 4 k app will not load...transferre of images is 10 times faster with card reader....but 4k will not Transfere only hf

[@marcelorecinella9686]

Are all the functions going, except the transfer of photos in the Sync app, what happens? Thank you

[@ImageMaven]

Not sure I understand your question. Can you re-phrase it.

[@marcelorecinella9686]

I solved it, thank you very muc

[@sheronehope]

Why does the Monitor Display turn off on the camera after 30 seconds of recording when synced to the app?

[@ImageMaven]

Presumably you don’t need it as you’re looking at the scene via the app. And it saves battery power too.

[@lutherblisset3422]

Great! Thanks

[@kriscalderon586]

Hello! I tried to transfer a video to my iPhone but it just won’t let me. So I tried it through my laptop and air dropped it but it forces me to put in a file and I can’t download the video through there it will just say error, how do I fix this ???

[@ImageMaven]

Just checking if you're getting a wifi connection from your Lumix camera? If so, Try using the Lumix Image App instead. It seems to work better for me. And you can choose a file size for videos and photos then too, because you'll fill up your phone memory quick if you're importing 4K video files or large raw files.

[@kriscalderon586]

@@ImageMaven yes I’m using the Lumix app. I just switch to MP4 file instead of MOV and it worked now… is one file better than the other ?

[@kriscalderon586]

And would it be smart idea if just bought a iPhone sd car reader? Will make transfers faster especially for large 6k files?

[@ImageMaven]

I’m not even sure if the phone can read the 6k files.

[@aram5642]

Mega tutorial! Jealous about the Sync app (weeps)... Are you able to pinch and zoom the screen during MF to do a closeup of the focus area?

[@ImageMaven]

Yes sort of. In MF you can use the Scope (SCP) and it will zoom in. Just like when looking through the camera LCD. Where ever you tap, it will zoom in.

[@Bagavid]

Why does the quality look way different on my iPhone from the computer when I transfer?

[@ImageMaven]

Quality can mean different things. Can you be more specific? Maybe you're downloading the jpg if you shot raw or maybe you're downloading a small jpg. Or maybe it's just that your screens don't match. Have you compared a photo that you have on your computer and iPhone that wasn't transferred via the Lumix Sync App?

[@alexmulo]

Why should I use the Lumix sync app over the old one?

[@ImageMaven]

You can see from my video that there are many more options, most notably the ability to change the focus settings.

[@bjnslc]

@@ImageMaven but no geotagging, I gather.

[@ImageMaven]

Yes! If you set up the Bluetooth it will add GPS coordinates to your image. I didn't cover Bluetooth as my video was getting too long. But that's the easier thing to set up. Once it's set up you'll get the GPS letters on your LCD.

[@aaronteh6491]

Why is the transfer image button greyed out for me? I can’t press it

[@ggdfggdfgdffgfddg34]

как сделать в режиме видио что бы приложение спрятало настройки и показала мне видио на весь экран?

[@ImageMaven]

If you play the video through the app it will go nearly full screen. At least it’s larger than the back of the camera.

[@MixiMera]

The main reason for using the iPhone with my G9 would be to AUTOMATICALLY and QUICKLY get clock synch and GPS coordinates. But both of these seems to be very poorly implemented. My tolerance goes as far as three seconds and with no actions what so ever. For me this takes minutes to happen in G9. My watch and headphones are super quick to attach to my phone but not so with the camera. Do you see any reasons to why this does not work?

[@pvannuys]

Hi Marlene thanks again for this great tutorial 🙂👍 But what is the difference between the Image App and the Sync App? And which app should I use with my G9?

[@ImageMaven]

Both apps work. But if you're having trouble with your initial set up and connection, I suggest the Lumix Image App to start with. Once that's done you can use the Lumix Sync app in future. As you can see from my video the Sync app has more features for camera control. Hope that helps!

[@pvannuys]

@@ImageMaven Thanks Marlene and all clear now 👍😘

[@viharsheth9132]

@@ImageMaven If the Sync app works is there any reason to ever use the Image app?

[@JamesAnderson-wft]

Hi... Thanks for all. In your debt again. I've transferred like this, but not remote shooting. Were you going to make a 12-60 Leica lens review video...?

[@ImageMaven]

Hi James, Not a deep review but here it is: kzbin.info/www/bejne/gKvbm3ivfLSrnJY Thanks for stopping by!

[@JamesAnderson-wft]

@@ImageMaven Damn... somehow I missed it, and I am subscribed.... Thanks!

[@andrewh4026]

Seems like neither the Sync or Image app are functional on Android. I had the same issues in 2018 and the non-functionality of the Android apps continues in 2023.

[@ImageMaven]

This is the first I’ve heard of this Andrew. Sorry 😕 It might be worth hopping on a Lumix Live KZbin stream and ask Sean about it and the status of the apps. They happen every week and you can ask questions. I always learn a lot.

[@pabitrafilms]

But how to transfer video via this app

[@ImageMaven]

Works the same way for video transfer. But not all video formats can be played on mobile devices. So do some tests with short clips.

[@Roberto-yn9fq]

"We all love a firmware update, don't we?" 😄😄😄

[@teonesterov9141]

Glad to see that everyone is successfull. Not my case. The phone reconnects to main WiFi, I don't know what all the connection errors are about. App doesn't allow me to use Bluetooth for some reason, it's greyed out. WiFi connection is not helpful. It's a shame that such an expensive camera comes with such a bad application. Nikon was wonderful. Intuitive and never fails. This Panasonic software is just awful. Card reader is the only way for me. What a shame.

[@ImageMaven]

Sorry about your frustration. Have you used the QR Code to connect? It's by far the simplest. Also you can try connecting when you're not near your home WiFi. Once you do that, then you can "choose connection from History" and it will find it easily. No more set up. In all cases you do have to go into your mobile device wifi settings and make sure you see your G9 (or whatever Lumix camera you're using) in the list of Wifi devices. Hope that helps.

[@QuicksilverSG]

Looks like the Remote Shooting screen can do everything EXCEPT tap-to-focus. Way to go, Panasonic, who needs remote focus anyway?

[@ImageMaven]

I does have tap to focus. I've used it.

[@QuicksilverSG]

@@ImageMaven - I figured it out, in the remote control app, you have to be in manual focus mode to use tap-to-focus. Unlike the camera itself, there's no AF Lock button that works in auto-focus mode.

[@howardchud9097]

Sadly I couldn’t watch and switch settings. Best to be away from your wife.

[@gerardowmby7156]

Useless.

[@Dogmanzzzzz]

Can’t send videos to my iPhone any ideas why ..?

[@ImageMaven]

Not without more information. Any error messages? Have you chosen the right file type and size that the phone can read?

[@jjdoyle2263]

Thanks!

[@ImageMaven]

Thank you JJ! Cheers.