How To | Use the SmartphoneGrip

[@badabing8884]

Micro USB A/B in 2024? Please tell me Bosch have upgraded this to USB type C since?

[@boschebikesystems]

Hello, the Smartphone Grip supports wireless charging if your smartphone supports it, as well as wired charging, not only via micro USB, but also USB-C or Lightning.

[@igorkovacevic9664]

Bosch really needs to upgrade the port to usb c, we are in 2024.. I'm also suprised to see that the wired connection supports only 5 Watts and the wireless charging supports 7.5 Watt. I charge my bike lamp via wired comnection amd it always wins over the witeless commection. It would be good to be able to set somehow the desired charging type. Sometimes everythimg gets really hot, so it would be good to be able to toggle the modes: 1. Mode wireless 2. Mode wired 3. Mode no charging just holdimg the phone.

[@badabing8884]

@@boschebikesystems yes, but the port from the smartphone grip is still micro usb?

[@pjpinella]

This looks like something I will order with my new R&M Nevo 4 at the end of this year. Question: I like all the Bosch features in the app, but really want to use Google Maps and its excellent bicycle route capability in my area. Are there any issues with using Google Maps for turn-by-turn navigation on the phone display? Will all the other features here still be available?

[@boschebikesystems]

Hello Paul, Google maps has it´s own navigation-voice-software so if you use Google maps, you need to activate the navigation voice.

[@sandrovieira5772]

Very impressed with this product Well done Bosch 👏🏿

[@boschebikesystems]

Thanks so much for your feedback 👍

[@nemakanalatu]

All good except....... SmartphoneHub/SmartphoneGrip Charger Cable cable not included -Bosch Display Cable not included and obsolete Micro USB-A connector included! for THE MOST EXPENSIVE top of the line ebike Smart System?

[@igorkovacevic9664]

It is geat that can be used together with the Kiox display.

[@MartinGanchev]

Awesome product, i just got it for my new Stereo Hybrid 160 and it's amazing. Yeah, navi in portrait mode will be amazing for Flow but something else is annoying more that i can't change my settings to km/h on Samsung S23 Ultra. I hope that's coming with the next app update!

[@boschebikesystems]

Hi Martin, We are working on improvements and aim at increasing your satisfaction with the upcoming releases.

[@aidanoconnor7299]

Looks good and I'm very tempted. What mounts / arms do I need to upgrade from the Intuvia 100 Smartsystem? Do I need to replace the arm mount that came with the Intuvia 100 comes or are they interchangeable? Also, can this be done myself or do I need to go to a dealer - I'm guessing to get the induction / wired charging there needs to be some wiring done at the dealer end but I could do without that for now. Also, if I'm not fussed with the charging functionality, can I get the same in ride connected experience just using the flow app on my phone with a third party mount (obviously I won't get the wireless / wired charging that way)

[@boschebikesystems]

Hi Aidan, thanks for your interest in the Intuvia100. The arm mount is the same for Intuvia100 and the Smartphone Grip, you would just need a new display interface and the Smartphone Grip itself. Sorry we cannot comment on a third party solution idea but keep in mind like you say the functionality then may be limited. We recommend you visit a dealership to purchase the Smartphone Grip as to make sure this is a genuine Bosch component you can only buy this through a dealership and using their official access to our B2B online store. Your Bosch eBike Team.

[@robertbissell9311]

When you get set up with your smart grip/smart conversion, turn on your bike -enter Flow system app - once connected - go to your ride setting (on the bottom)- look for the enter ride screen - click and your phone will convert to landscape view.

[@robertbissell9311]

I have no idea why the text has a line thru it. 🤨

Is it strong enough for use with mountain bike?

[@boschebikesystems]

Hi Cozinha Técnica. The SmartphoneGrip is suitable for cycling on reinforced paths without jumps and with few ledges (< 15 cm) at average speeds of between 15 and 25 km/h, for example on asphalt roads, country paths, paths reinforced with gravel or sand, and reinforced woodland paths. Your Bosch eBike Team

[@TheBigSocial]

Great that the SmartphoneGrip can power your phone… But how does the grip get it’s power?

[@boschebikesystems]

Hello TheBigSocial, SmartphoneGrip is mounted in an interface that is connected to the Drive Unit by cable. Power is taken from the eBike's main battery.

[@mariozara9543]

Acquistato e mi sono trovato molto molto bene❤

[@boschebikesystems]

Thanks Mario, your feedback is appreciated!

[@Hoisin1111]

Please make it possible to use the ride screen in portrait mode and not just in landscape. It is really impractical to have it switch back and forth between portrait and landscape mode when going in and out of the ride screen. I prefer to have my phone mounted in portrait mode on my bike.

[@boschebikesystems]

Hi Henrik, thank you for your suggestion! We will forward this to our development team. Your Bosch eBike Team

[@boschebikesystems]

Hello Henrik, Thank you for your feedback. We are working on improvements and have forwarded your comment internally. Your Bosch eBike Team

[@TheJaka.]

Does my phone charge all the time or can i have it on the holder and not charge it? Sometimes I want to save on battery power. Please create a button in flow app to stop charging 🙂

[@boschebikesystems]

Hi Jaka, thank you for your feedback, we have passed it to the appropriate department for further evaluation. If your phone can be charged wireless, it will be charged while it is mounted on the SmartphoneGrip. Phones that cannot be charged wireless, can be charged with an additional cable. Your Bosch eBike Team

[@boschebikesystems]

Hello Jaka, unfortunately there is no option to switch off the charging. So it will charge if you have the Smartphone connected. But it is possible to turn off the “Inductive Charging” from the Smartphone. Your Bosch eBike Team

[@MaartenHendriks-ph7hd]

Is it possible to use both a display (e.g. Kiox 500) and the smartphonegrip simultaneously ?

[@boschebikesystems]

Hello Maarten, please remember, to be able to use the Kiox 500, you must also have installed the System Controller or Led Remote or Purion 200. The SmartphoneGrip is mounted on the same handlebar mount as Kiox 300. So you can use one of them as simple conversion. Please check the compatibility of Bosch components in the following link : www.bosch-ebike.com/en/service/productcombinations#displays

[@MaartenHendriks-ph7hd]

@@boschebikesystemsBut can you both be used simultaneously when you add two grips on the handlebar?

[@RichardBrowneIreland]

​@@boschebikesystemshi. Why is there such incompatibility with the speed motor?

[@ronhoek69]

One have to remove the smartphone case. That is not very handy or wise in case of a fall. My phone can become very hot in sunshine especially with wireless charging. Is it possible to shut the induction charging off?

[@boschebikesystems]

Hello ronhoek69, if the temperature is too high, the SmartphoneGrip automatically switches off the charging function. Only for smartphones which don't support wireless charging, you can control when it's charged by plugging in or removing the cable. And yes, that's correct - Smartphones with flip covers and cases can't be used. Please also check the following link with the informations how to secure your phone in the SmartphoneGrip: www.bosch-ebike.com/en/help-center/ebw-bhubrc-smartphonegrip-mounting/asset-asf-00734.

[@RubenEASalas]

Just bought one and the idea was to replace my Kiox 300. However, I get the error 1F0200 (No on-board computer connected), as the Kiox is not installed when I put the smartgrip. Tried to find some explanation on the web, on the Flow app, but haven’t found any instruction. On this videos it seems to be a very simple process, but it hasn’t been for me… still trying to find a solution…..😢

[@boschebikesystems]

Hello RubenEASalas, check if your holder/mount for smartphonegrip/kiox 300 is properly connected. If the problem persists, please contact your specialist dealer: www.bosch-ebike.com/en/service/dealer-search

[@RubenEASalas]

@@boschebikesystems just learned that that’s because my bike is a speed pedelec. I didn’t know it when I made the purchase… didn’t see it on any video. 😢 thanks for responding, though 😌

[@Malsaxbythewater]

Can you also use the phones normal functions as well ?

[@boschebikesystems]

Hello Mal bringing you Sax & AE30 music by the water, we can use the phones normal functions as well. Simply swipe down the flow application with open navigation, and you can use your phone as normal. Your Bosch eBike Team

[@corvandewege9751]

Does the screen rotate when you make a turn, or does it stay in one position?

[@boschebikesystems]

Hello Cor Van De Wege, While using navigation, if you rotate the Smartphone, it will NOT switch automatically from portrait to landscape, has to be done manually. Once you have started the route in the mobile, you will see black bar with 'rotating screen icon' - you have to click on the button to pass it in landscape. Your Bosch eBike Team.

[@robertbissell9311]

How to get it in Landscape mode w iPhone

[@boschebikesystems]

Hello robertbissell931, the ride screen - the dashboard that displays all relevant information while you are riding - is always in the landscape format. All other functions, such as route planning or changing your settings, are controlled in portrait format. It is not possible to switch to landscape format from there.

[@billthompson5093]

@@boschebikesystems All should be selectable format

[@lewiss66]

Is it possible to have the cadence displayed on the screen as well ?

[@boschebikesystems]

Hi lewish gillewis. At this time the Ride Screen does not show cadence but we thank you for your idea which we will pass on to our developers for analysis. Your Bosch eBike Team

[@lewiss66]

@@boschebikesystems Thanks for your response. By the way I would love to see bosch providing a 250wh range extender to couple with the actual 750wh bosch battery. The range extender can be easely put in the water bottle cradle of every bikes.