Thanks Sonos for completely changing the app so my 75 year old father has absolutely no idea how to use, so now I get to go over and teach him an entirely new way to use his speakers.
@miriamnaarendorp27523 ай бұрын
Same here with partner who resides temporarily in London and who just bought his first Sonos speaker (move 2)
@irisn31882 ай бұрын
Yup I hear you! How do you turn it off???
@thomasdelfs3 ай бұрын
This release is missing essential features as reported by many in the Sonos community pages. It also runs much slower than before. @Sonos, please do the right thing by your loyal customers and roll back to the previous version until it is release ready. We are not beta testers.
@bmanders13 ай бұрын
The performance of the new app is a joke. It is so slow and buggy. Literally takes a second or two to respond to adding or removing a speaker to what is playing. Also, once a song starts playing, it never shows the song and artist on the card. Mine is always blank. No way to tell what is playing without going back to the song list. I am now on KZbin figuring out a way to play on all of my Sonos speakers through the Spotify app. I have a few speakers that don't have Airplay built in so can't play to those speakers without the app. I am ready to leave the Sonos app for good!
@zackward93133 ай бұрын
Please help me find the alarm controls!
@gweneverecrary88163 ай бұрын
Yes!!! WTH what did you do with the sleep mode feature!?!? That was literally the best thing on the app that I used daily!!!
@kosmosbos3 ай бұрын
No sorry it runs faster. Relatively speaking that is...
@viet81Ай бұрын
The new Sonos app is unfortunately at least 2 steps backwards … sorry guys but in almost 15 years it’s the first time I think about to change out the system completely. Means 20 speakers . - slow - unreliable - system hangs often - does not react on commandos - running music in rooms - does not show in the app - volume control does not work Something must happen. What happen to the developers.
@Ventus77773 ай бұрын
Disgusting company behavior to release this app with missing key features like alarms. I didn't pay over $2000 to be a beta tester
@Shrek_Fan3 ай бұрын
i had a great wakeup alarm set up with the old app but i can’t access it anymore or change anything really. its awful how they took something that wasn’t broken, tried to fix it, and made it shit. i’ve already been late for things a few times since they changed it.
@kevindewilde79702 ай бұрын
Same I pay like 3200 mad like hell
@irisn31882 ай бұрын
Right! How do you turn it off?
@frankieu25983 ай бұрын
Now my system doesn’t work. Great job Sonos!
@pareetjshah3 ай бұрын
This is the most dreadful update to an app ever. Basic features which we use are now missing.
@tonylegge72613 ай бұрын
Did they actually test this? With a user group? How about sacking the product manager? SONOS please roll back this app - it's not ready AKA it's garbage. All I wanted to do was queue the next track... Failed!
@MrDissiuk3 ай бұрын
This app update is absolute trash! 17 different ways to look at the same info but basic functionality has been removed. Sleep timers, alarms, even the numerical value of the freaking volume!?! Why would any of these things be removed? It doesn't matter how "ambitious" you're trying to be - you DO NOT REMOVE FUNCTIONALITY!!! Pull the app, reinstate the previous version.
@TimParker3 ай бұрын
Horrible update.
@stevestory84833 ай бұрын
Can't believe this was actually released to the public in this state
@j.lebowski23643 ай бұрын
This really sucks, dont they have a test team at sonos? I want sonos to give me a full refund on the stuff i have for about 3500 euro. Where can i send this rubbish to?
@danenorem55713 ай бұрын
I agree... but on that note, I’ll take all of your ‘rubbish’ 😜 Hopefully fixed soon.
@1983Mocassin3 ай бұрын
Promising, but not ready for now. Please give us back: sleep timers, alarms and a possibility to add or remove songs from the queue. If it is not possible to do it in the next days, please put the old app back as an optional download till you're ready with those features.
@chrismorrissey597718 күн бұрын
Hey guys, I know youre getting a lot of hate right now, but I just wanted to say THANK YOU for turning my $2,000 speaker system into a bunch of pretty paperweights. It took some time, but I actually really enjoy the new feature of them not working! It's grown on me, and I think it will for the rest of the community. Don't ever stop Sonos-ing!
@michaelcorcoran87685 күн бұрын
At least this way you don't have to worry about any annoying feedback
@lpellatiro3 ай бұрын
Really bad update. Please roll back. Update does not work with Nighthawk router. Call center is overloaded.
@DjM1k43 ай бұрын
You are definitly kiding us! You release a new app, but missing the MOST IMPORTANT features. Where is the alarm? And where is the sleep timer? You basicly destroyed any usecase of my system!
@DjM1k43 ай бұрын
Oh and now guess what my System did this morning. Yeah… it played the alarm, which I could not switch off on my free day today! 🙄
@bincvburen3 ай бұрын
It’s hidden under the settings icon in the corner > manage (small at the top) > alarms 🥲
@Iamnottrevor10313 ай бұрын
I can't find it either.
@DjM1k43 ай бұрын
@@bincvburen not on my app. I use iOS. 🤷♂️
@toklimoko3 ай бұрын
Install the Sonos app on your PC - this is probably the only way... yet.
@BBushell3 ай бұрын
Yeah it gives me so much control that I can’t control the queue. SMH!!!
@mattjayes77103 ай бұрын
Where's the MUTE??
@scoop209063 ай бұрын
I feel Sonos needs to put out a statement immediately about how to they plan to fix this release and it can't be "wait a few weeks". Put out a statement that speaks directly to what features you plan to BRING BACK and which ones you aren't because right now users have to assume you have shifted your focus from users being able to curate their own playlists and music to just subscribing to a streaming services and letting it choose. Frankly, a nice bluetooth speaker, an old phone, and youtube music or apple music have better features than the Sonos experience. Personally, I wouldn't be upset if I knew this was coming and could prepare (i.e. not download the app).
@Pilu.Ovidiu3 ай бұрын
Where is the numerical volume adjustment?
@kwawkwansah24523 ай бұрын
@@mattjayes7710where are sound refinement controls ?
@sonos3 ай бұрын
We appreciate your feedback. Would you mind telling us more information on this feature request so we can relay this back to our Product team? You can find more details on feature updates and enhancements in development here: bit.ly/4atNKiv
@kennynatalie44482 ай бұрын
@@sonosit’s the level of the volume. It was literally there before the update. You need a form to know what features you removed? Is this a joke?
@sandeshvantveen3 ай бұрын
How could Sonos release an unfinished (and I can only assume an non beta tested) app like this?
@mattjayes77103 ай бұрын
Where's the MUTE??
@rushajeraan17153 ай бұрын
Sonos sales will drop drastically if this is the situation
@chilla18sgsg3 ай бұрын
DO NOT UPDATE TO THE LATEST VERSION AS IT IS ACTUALLY A DOWNGRADE, LOTS OF USEFUL FUNCTIONS ARE MISSING.
@thomasheidstra12683 ай бұрын
Or you don't have a system for two days and rather than enjoying the music, you have steam coming out of your ears because of the outright anger at this absolute terrible "update"
@kwawkwansah24522 ай бұрын
If on android you can avoid automatic update by turning 'automatic updates' off on the play store. If you dont and you roll back to s2 16.0 it will update to 80.0 when you are not looking. I will not use s2 80.0 until they sort out the essential things it is missing like searching your own music library and playing a sonos playlist
@kaysersozze3 ай бұрын
What happened with playlists? I can't add songs to them anymore!?
@kwawkwansah24522 ай бұрын
The laptop or pc version still has most functionality including playlists. If you use android mobile roll back to s2 16. Turn of googl play automatic updates.Also switch of sonos app automatic updates. I occassionally try the s2 80 but it is still not fit for purpose. So for now s2 16. This version can be found on APK mirror If you use ios device you are stuck
@SydneyBrit3 ай бұрын
Good sound. Worst interface
@julahsolos3 ай бұрын
Where are alarms?
@Giraffe9723 ай бұрын
I can’t find them either
@bincvburen3 ай бұрын
It’s hidden under the settings icon in the corner > manage (small at the top) > alarms 🥲
@Giraffe9723 ай бұрын
@@bincvburen doesn’t come up for me in the manage section
@emipod463 ай бұрын
@@bincvburen not really, if you have the last app version 80.04 , Sonos' removed the alarm section.
@toklimoko3 ай бұрын
Install the Sonos app on your PC - this is probably the only way... yet.
@littleforalot3 ай бұрын
I keep having to detect my system every time I open the app. This is a broken experience. Roll it back and fix it.
@adamhanson77132 ай бұрын
Right!?!?! It sees the system but makes you choose it, rather than just have it come up like the old app did. Totally pointless extra steps. Argghhh!
@PictureVID3 ай бұрын
Do not update!
@subtlefeatures10873 ай бұрын
I got speakers today. I can’t even set them up. This is a fcking joke.
@ReichDane3 ай бұрын
I bought two, sigh. My son, a tech wizard, spent an hour doing the most basic set up. His iPhone couldn't do it so he used my android to do the basics. Thinking of returning this entire expensive mess.
@adobaiАй бұрын
Welcome to the Sonos customer experience. You can probably still get a refund. I’d recommend getting your money back and avoiding the never ending regret of being a Sonos customer.
@wiktorszulc16853 ай бұрын
I cannot use sleep timer feature, which I use everyday! That's the essential function of my Sonos system!
@toklimoko3 ай бұрын
Install the Sonos app on your PC - this is probably the only way... yet.
@wiktorszulc16853 ай бұрын
@@toklimoko Yes I read Sonos website, however for me it’s totally inconvenient, so I’m waiting for official app support
@gjms3 ай бұрын
Now explain to me how to use MY OWN MUSIC IN MY OWN NAS SERVER!
@Beer_Dad19753 ай бұрын
I just play it via my TV, but I've always done it that way.
@kwawkwansah24523 ай бұрын
Same problem here. I dont think you can, unless you have a pc version. I have rolled back to s2 16.1 i found it on apk mirror mentioned in another community forum. However it automatically updated back to s2 80.0 Even though i have turned off automatic updates.
@miriamnaarendorp27523 ай бұрын
@@kwawkwansah2452maybe delete the APK file of the new app? Btw can you share the link where you could find the previous app?
@andreasscheidl44543 ай бұрын
I have the same problem, i am so mad
@PeterB_NL2 ай бұрын
After some hesitation, I bought a Denon HEOS device (RCD-N12). Cheaper than a Sonos AMP which I was also considering, plenty of power, great sound, also has HDMI ARC, looks better, has a nice display, comes with a great remote, lots more features (CD drive, FM/DAB+, Phono input, Bluetooth in/out). Needed to install "MinimServer" on the NAS and apply some MP3Tag changes (clear 'Album' and "Track#" tag for "misc" folders), but that was all easy + free, my experience is now for the most part better than it ever was with Sonos. Library rescan now takes 10-20 seconds (happens internally on the NAS) instead of 15-30 minutes (a gazillion network calls over Wifi).
@dannybyrne35133 ай бұрын
ROLL BACK!!!!!!!! get it right before you release it.
@WhangaFish3 ай бұрын
Do developers even talk to customers when they come up with these things?! No sleep timer, no alarms, no way of adding songs to the queue on the fly. Honestly it would be better to use all the different service's apps cause this app sucks. Well done
@mattjayes77103 ай бұрын
Where's the MUTE??
@MrDexterSr3 ай бұрын
How do you mute individual speakers within a group? I could easily do this in the previous version but can’t figure it out for the new app…
@sgtobnoxious34843 ай бұрын
I came here for the answer to this exact question.
@claytonjacobsen4283 ай бұрын
Is the best you can do Sonos? What were you thinking? Apart from the missing features the whole app is unstable and keeps throwing up something went wrong error messages
@johntrussell72283 ай бұрын
This new app update is horrible
@armondali55443 ай бұрын
Ever since I upgraded I can’t add my speakers to the app. I have an ark beam 2 300s and 2 subs that I cant use at all because it keeps saying Sonos needs local network access when it’s already enabled and I can’t get any further than that screen. Over 3000$ in speakers that I can’t use please fix. I’m also a salesperson FOR your speakers so this is not a good look.
@Mizabeyta2 ай бұрын
I was going to buy the Sonos sound system 😢I’m so glad I have not. I’m not savvy at all with all the Functions Features missing, everyone is concerned about how crucial Functions Features are that are missing I would be so lost with this system. I would be terrified to spend this amount of money😢. SONOS DO SOMETHING TO FIX THIS!
@user-gx3ek3wn3t3 ай бұрын
Deeply disappointed. I lost nearly all of the features for which I had bought Sonos. Please bring back the old version. This is actually terrible!
@user-gx3ek3wn3t3 ай бұрын
Luckily, if you download the Windows version of the app, there is still possibility to turn off all the alarms and create new ones.
@adobaiАй бұрын
Reported this video as misinformation. It starts by saying the Sonos app will give you complete control. That is inherently false since the app won’t control the speakers.
@markbaughman47272 ай бұрын
Thank you Sonos for making my system mute by forcing an upgrade and now I can’t access a simple TV. I did enjoy watch a smug guy talk about how simple it is to do stuff, except for the basics, which no longer function.
@stevielatphoto3 ай бұрын
PLEASE don’t update to this nonsense. Anyone know how to get the old app back?
@rushajeraan17153 ай бұрын
Please let me know
@spamdung9143 ай бұрын
Android or Apple?
@frankieu25983 ай бұрын
@@spamdung914apple here… no longer working since update.
@frankieu25983 ай бұрын
Since I installed the new app my system no longer works. Great job developers!
@maumentum3 ай бұрын
My update removed streaming services, as well as visuals for stations, songs (ROVA) also TV viewing had some iOS app freezers 😭
@mathewo23883 ай бұрын
How can SONOS butcher their own app?! Give me back control of the queue. My speakers just turned into thousands of dollars worth of paper weights. There should be an option to revert to the old app view until the kinks are worked out.
@skir19613 ай бұрын
Mega Desaster Update, so many functions are missing and more problems than ever 🤬
@macbec30213 ай бұрын
After 3 updates since may 7th, this app still is a Beta version for IOS. Please bring back the previous version. Full of bugs
@Denchanter3 ай бұрын
Where can I add albums or songs to a queue?
@tomp662 ай бұрын
you cant
@gnystrom132 ай бұрын
The latest "upgrade?" is a disaster. Most of the time it will not open to the player. It tells me it cannot find my system. Screwing around and many attempts later, it will start. This is a perfect example of the lack of beta testing. Hours spent on hold waiting for support make things very frustrating. PLEASE make this work every time I open the app.
@Ikonom3 ай бұрын
Oh god.. And where is volume control by phone buttons?
@Beer_Dad19753 ай бұрын
Still works on Android - but they've irritatingly removed the numerical volume indicator, which is what I always looked at as I know what volumes I like for my various rooms/scenarios. The app is definitely a step backwards.
@mattjayes77103 ай бұрын
Where's the MUTE??
@user-gx3ek3wn3t3 ай бұрын
What do you mean by mute? Put the Sonos automatically to sleep in 10, 15, 30 minutes…? If you mean this, it seems that it is not there in the new update. Only on Windows desktop app
@kwawkwansah24523 ай бұрын
@@user-gx3ek3wn3tthey mean mute. On the left side of the volume slider if you 'hit' the speaker icon it muted sound, could be done collectively or for each component. This update is atrocious entire thing needs to muted
@user-gx3ek3wn3t3 ай бұрын
@@kwawkwansah2452 I see.
@alexis.x3 ай бұрын
Seriously, who is this guy in every Sonos video?
@djtommy3 ай бұрын
Please tell me how I can modify my 6:00 AM alarm that I can no longer edit. I don't want to unplug the speaker as my only option.
@sonos3 ай бұрын
Hi Thomas, here is a support article on how to set and manage your alarms via the new Sonos app. Hope this is helpful: support.sonos.com/article/set-an-alarm-on-sonos
@LightsiderTT3 ай бұрын
@@sonos I’m sorry, but you’re being deliberately obtuse. The website you linked to even says “this feature is currently not available in the app”.
@johnp.1460Ай бұрын
Boooo! We already know how the new app is SUPPOSED to work. The problem is, it doesn’t - and it leaves way too many of our Sonos systems completely “bricked”. Sonos’ arrogant denial over the entire fiasco threatens the long-term viability of the company - as well as that of my extensive Sonos speaker collection.
@caipi3625Ай бұрын
Sonos, go back to the old S2. YOU FAILED!
@Budgie-Boo3 ай бұрын
Installed the new app on my iPad and iPhone , now I can’t see my music library. Spoke to Sonos they said use a desktop ! Please sort this out, or go back to the old version or better still have two versions available until this mess is sorted.
@Mojo-c4q25 күн бұрын
Dear CEO Patrick Pence, Your recent public apologies are NOT ENOUGH! You will never succeed in bringing the new Sonos app to a flawless state or a meaningful design. Nor will you be able to restore all the features that your customers have been using and desiring for years. You have permanently undermined the trust of hundreds of thousands of users. Bring back the old app so that all those who find the new version unbearable can forget it as quickly as possible. You have handed your customers an unsolicited piece of junk. Please STOP THIS disaster immediately!
@mschultz783 ай бұрын
Where are playlists?
@BluPheesh3 ай бұрын
You can see existing playlists if you go into favourites. No idea how you can add songs to a playlist anymore though?!!
@howardweitz26863 ай бұрын
Playlists do not show up on my new app!!
@afotey403 ай бұрын
Without internet it’s unless to do anything, but the UI looks clean, we need update to make the function of the old app to exist in this 🇬🇭 thanks
@kwawkwansah24522 күн бұрын
You dont need internet just wireless. But at the moment thet have made a total mess of the controller app
@gustavoszulansky63683 ай бұрын
BRING THE OLD APP BACK, Sonos thieves!!! It is downright immoral and reflective of a rotten corporate culture at Sonos that they try to push new product (headphones) when they have just severely downgraded the functionality of their expensive existing hardware by releasing a botched new app. BRING THE OLD APP BACK!!!
@emipod463 ай бұрын
This update was long-awaited since it was announced, but to be honest, it was a bittersweet experience. There are improvements regarding music access, the organization of the main tab, and the maintenance of speaker group settings, which used to disconnect after a while when grouped. I haven't been able to test if the speaker version update issues were resolved. However, I believe UI/UX is an important factor and they mostly deliver with this update. However, it's also disappointing that some features from the previous version were removed, like the playlist queue, the ability to see the audio quality, and adjusting equalization without entering the speaker settings. The alarm clock, although I don't use it, is missed by other users. Some elements that were once easily accessible on the interface are now more hidden. The mobile version is okay, but the iPad version isn't entirely convincing; it feels like it lacks a bit more width in the tab when selecting or adjusting speaker groups. An iOS widget without third-party apps is missing. Adjusting the volume of grouped speakers from the TV remote control, not just within the mobile or web app, is also lacking. There's much room for improvement and correction, and I hope they're addressed in future updates.
@TKID-171053 ай бұрын
Nothing about the UX is better, apart from the graphics. I have like 9 different lists piled on top of what I actually want to get to (my home library- as I mostly listen to things that streaming services DON'T have. - I literally have about 100gig of incredibly irreplaceable vintage reggae. Spotify ain't gonna cover it. My library is like 4 swipes down on a weird main menu completely separated from the current zone feature. The immediate tap on the zone will only bring up the whole zone volume, not all of the independent speaker sets in a given zone. This new version is MORE complicated, LESS intuitive, and requires MORE interaction to achieve what could previously be done in a second or two. It's trash.
@ane743 ай бұрын
terrible update, missing key features (alarm, volume, playlist), give us the old app back and work on the new one again and again !!
@sonos3 ай бұрын
The latest version of the Sonos app is our most ambitious software update yet, and we know there is still more work to be done. To ensure all features meet the standards of our listeners, certain functionalities will not be available at this time, but will return in a future update. We appreciate your patience as we make future improvements.
@toklimoko3 ай бұрын
@sonos ok but how come you didn't notice the missing functionalities of the update before releasing it to the public? If so many regular users report issues with the update how come your beta testing phase succeeded? Releasing the unfinished update doesn't meet the standards of your listeners. Don't get me wrong, I am a big fan of yours and I love the whole update concept but you really messed up - the app is not ready to be released.
@thomasdelfs3 ай бұрын
@sonos why release the app now if it’s not ready? I doesn’t make any sense. Whatever the reason, this approach is not working for your valuable customers. So once again, please do the smart thing and roll back to the old version so you can get the new one right. It might seem like a step back, but you would be doing the right thing, whereas making your customers wait months for old features to be available again is not.
@Ranz903 ай бұрын
Stop gaslighting. "ensure quality" Then roll it back until it is ready @@sonos
@j.lebowski23643 ай бұрын
If they keep going, you don't have any listeners anymore dear Sonos! Rollback the older app and get testing internal with this so called new version, it is not ready!!!
@luigig62103 ай бұрын
Do NOT download, app unusable, they not only Made app unusable, they modified the firmware of the components preventing, even after a reset, the return to the previous S1 app. great example of how to kill a brand.
@mattjayes77103 ай бұрын
How do you mute??
@adobaiАй бұрын
The good news is that the speakers are muted about 99% of the time. The bad news is that they won’t play sound 99% of the time.
3 ай бұрын
Where arę ALARMS? 2:44 min see in You iPhone???
@phillh203 ай бұрын
app is terrible, full of bugs and missing basic features like alarm and being able to listen to your own music library. Total disaster, don't update to it, you will NOT be able to use your system if you do, SHOCKING and needs to be pulled
@b1nzy3 ай бұрын
DO NOT UPDATE! MAJOR LOSS OF FUNCTIONALITY!! JUST LOOKS ‘PRETTY’!!
@Kostyaboy3 ай бұрын
Where is the music library now?
@alexis.x3 ай бұрын
When you have all your Speakers showing up and you want to slide them down, you need to slide down FROM ALL THE WAY UP! So annoying... Can't do it easily with one hand!
@hazmat5749Ай бұрын
And what happened to my local music library? I dont want to stream I want to listen to my own music.
@kwawkwansah2452Ай бұрын
I cannot believe they have not resolved this music library issue after Three months. Simple thought if they were able have such a feature before why not now ? Cynical me believes the fact this updated app focuses on subscription streaming services suggests this is deliberate. If they have promoted and sold products by claiming local library playback as a feature but are now trying to remove and force you in to subscriptions.
@Beer_Dad19753 ай бұрын
Sorry, I hate the new app - so many things are missing that I used to use all the time - most irritatingly I apparently can't add tracks to the current playlist whilst it is playing, there is no longer a numerical volume indicator when changing volume, and I can't control my alarms from the app anymore. The layout is also confusing and excessively layered and there is a lot of wasted screen real-estate. This seems extremely half-baked and it's very disappointing from a premium brand like Sonos.
@Beer_Dad19753 ай бұрын
Additional, I've now discovered I can't control the speakers on my Pixel watch anymore - with the old app as long as it was running on my phone I could skip tracks, pause, play and adjust volume from my watch - no longer. This is just a disaster release for Sonos, IMO.
@CorpseCallosum3 ай бұрын
Its time to fire some people. Your team sucks -- and blows...really.
@sebastianreyes27923 ай бұрын
Is completely broken, true play tuning doesn’t start, sometimes app doesn’t show speakers, and very buggy overall.
@briantaylor95783 ай бұрын
Do not upgrade your app to this version - it’s terrible. No alarm function. Avoid.
@richardsinger013 ай бұрын
The new app is garbage. Support for home media libraries is minimal, no album art, no obvious way to update the library. This for me is a death sentence for sonos.
@NatJMan3 ай бұрын
Yesterday I installed the new update. I like the new app look, but now I can't access the alarm feature. Oddly enough, it is still an active component. The alarm was one of my favorite discoveries from the old app layout. However, today the alarm went off when I didn't want it to. How do we access and edit alarms now??
@pwerboost3 ай бұрын
Please let us go back to the old version. I want to enjoy my speakers again. I’d invested too much money and time on SONOS ecosystem than I really don’t want to sell all my speakers and move to Bluesound.
@ZG74533 ай бұрын
There is a workaround! I updated the app on my phone and messed up my system, but my S2 app on the iPad still has full functionality on the same Sonos system. Bad decision on Sonos's part to roll out the new update like this, an optional S3 app would have been a much better option.
@Airwalker223 ай бұрын
Sonos now also uses customers as beta testers for their app! 😖
@caipi36252 ай бұрын
What is the point of gradually reimplementing all the missing features if the app (June Version 80.02) still doesn't work? Terrible performance with up to 10 seconds delay (volume, playlist, startup, etc.), components constantly crashing out of the system (stopping only possible via hardware buttons), app freezes, TuneIn still very buggy with numerous contents not accessible, NAS integration still not possible, wake-up radio station disappearing from the system, no volume indicator, no widgets, no control via lock screen, no control via status bar (despite enabled notifications), and much more... Sonos, please finally provide your customers with a rollback to the old S2!
@obiwayneshinobi53813 ай бұрын
I agree about this update being rushed and missing features. However, for those wanting to use the alarms and sleep timers, Sonos says you can still use your voice to do so as well as access those settings from the Sonos controller on a computer for now until they put it back in the app in June. Hope this helps!
@3russell010109Ай бұрын
This is the absolute worst app I have ever used. Customer for 8 years with 7 rooms wires for sound as well as all surround system. Totally useless if you want to play music in different rooms. Complete trash of an app. When I upgrade my system I will Never spend a dime with Sonos again.
@WillowbearMindfulness2 ай бұрын
Can I legally refund the whole system, when I can't use it because of the app?
@AdderSnakeVideos24 күн бұрын
How to use the app. Step 1: You don’t.
@assarstromblad32803 ай бұрын
A music playing app that doesn't let you edit or even clear the queue. What a joke this update is. If you haven't updated already, DON'T UPDATE!
@mattkelber75563 ай бұрын
Alarm and sleep timer are ESSENTIAL FEATURES!! What was the decision to roll this out without including them?
@sonos3 ай бұрын
Hi Matt, we apologize for the inconvenience. Features such as playlist creation and queue editing within the Sonos app, sleep timers, and local library support are currently not be available on the new app, but will return in a future update.
@hans-peterschmid77493 ай бұрын
@@sonos Is this the way SONOS id dealing with his customers ?
@kennynatalie44482 ай бұрын
Have Sonos considered hiring some testers? Or is the plan to use the existing user base?
@johnnymacnyc3 ай бұрын
Did your QA team do any integration testing at all with the services you make “available” - other than putting their services on a list within your application?
@johnnymacnyc3 ай бұрын
I own a software company - I’ve been running software teams for 30 years - if somebody put this beta app in front of me said it was ready for prime time - I would’ve fired them on the spot - are you guys serious?
@eugenediaz4649Ай бұрын
Why do tech companies make matters worse with an update? They are tech companies. How can they continuously make these mistakes
@shaneallen40423 ай бұрын
Have to go into speaker settings to adjust group volume, that's a fail.
@mattjayes77103 ай бұрын
Where's the MUTE??
@tomwalton66613 ай бұрын
Absolutely rubbish App! What did you think you were doing? My system is so hard to use now!! Can’t even find out how to create a playlist!🤬🤬🤬🤬🤬🤬 This App is aimed at streaming services, which I refuse to use, I have a ton of music on my NAS, where do I go from here!🙄🙄🙄🤬🤬🤬
@skypupx3 ай бұрын
Helpful video. Thank you. Like so many other users, I'm not really happy about this app. I had a bunch of new Sonos equipment installed last week. Could not get some basic things to work. Wait time on their support phone was in excess of 1 hour each time I called.
@andythake69513 ай бұрын
Awful awful awful!! Where are my playlists, my downloaded albums etc. definitely a step backwards not an improvement!!!
@steveatlas1546Ай бұрын
Epic FAIL by Sonos yet again on attempting to completely change their app UI. 10+ years ago they did this and failed miserably then until they thankfully reverted to the older version. The new app sucks, fire the developers on this project and bring back the old version.
@MuskopfPhotography2 ай бұрын
I want to play the mp3 files on my phone. HOW?
@zalmat3 ай бұрын
what a disgrace of an app, disgsting update
@christownsend62103 ай бұрын
Sleep timer back please
@calebkimbrough96273 ай бұрын
Bugs here and there I get but this is a disaster!!!! I’ve had sonos 10 years and have loved it. This new update is the worst update ever released! I HATE every single thing about this new app!!! Fire the clown that “designed” this, apologize and go back to the app before.
@kellerbaum3 ай бұрын
Please roll this back. This is tech culture at its worst. "We streamlined the ux" NO. You broke features that were working.
@mlm20202 ай бұрын
THE WORST UPDATE BY FAR!!!!! HORRIBLE!!!! DISASTER!!!!!
@MarkusGasper2 ай бұрын
Thanks random hobo for explaining this pos app to us.
@djRobbie-162 ай бұрын
How can I access my library? Please do a better quality control on the App before releasing. As a suggestion, release it as a beta first. Has anyone got the library from the network working?
@caipi3625Ай бұрын
Update 80.03.04 (Android): SYSTEM ISN'T WORKING AT ALL ANY MORE SONOS, STOP THAT NIGHTMARE. YOUR NEW APP IS ABSOLUTE TRASH, YOU WILL NEVER FIX ALL THESE ISSUES. DO A ROLLBACK!!!
@boblab8097Ай бұрын
Time to admit failure and put the s2 app back. What happened to you Sonos???