Ever since the May app update and subsequent firmwares, my Move 2 does nothing but stutter and skip on AirPlay. So I started working with customer service. After doing Diagnostics they told me it was an issue with my wifi router. So I went and bought a BRAND NEW router. Set it up and guess what? It is still stuttering and skipping on AirPlay. So I get back with customer service. Begging them to do a warranty exchange as my Move 2 is only 8 months old. They told me no. And the agent told me that even if they swapped it, the issue would still happen. Excuse me what? How? So is the agent admitting there's an issue with AirPlay? Because first the agent told me it was my wifi. After buying a new router and the issue still persisting, then the agent tells me no to a warranty swap and that no matter what the issue would continue. I have transcripts of these convos with the agent to prove what I'm saying.

How not to buy sonos move 2 - save 450£ and don't buy it. Get a boombox 3 instead.

Terribly overpriced

Fix your app

S announces it won't be able to roll back to the S2 16.0 after suggestions they would revert to it. 4 months of this mess.

Why is the Port so expensive? Seems like it should cost less than the Sonos speakers.

If I get a new tv, is it just a case of plugging Beam into new tv as beam is already connected to Sonos app?

Ok but how do you shuffle all your music? Stop fixing what's not broken....

before sound good after new app sound not clean only viber sound .what i can do

Have sonos rolled back to S2 16.0 yet ? Come on you know you have to

For me Sonos has died since they are not able to fix their app problems (half yeat ago). I will never buy a Sonos product again.

Where’s the guide lol

Complete control? I have zero control. (Other than turning the volume up or down.) I'm in an endless loop of being asked to Sign In As The Owner with the app never accepting it and this is after having consistent connectivity issues and being required to use a wired connection even though it's on the same shelf as my router. Considering returning this. At this price point, I am beyond frustrated. Has anyone come across a remedy for this?

Fast forward a year and now you prob can’t even use it🤦🏽 man Sonos needs to get there shit together

So all you have to do is sit on the couch. 😮

Naim MuSo QB2 and you will forget this one…

Volume waaaay to low on tv swap. Fix it

Sonos - Horrible! Regret I bought your stuff. It worked okay, until the new app. And you keep on promising but nothing happens to improve. My latest problem, after powercut I have to stand on my head to add the Beam back into the app. Stop selling until fixed please.

I prefer shaking things more with bass!

I asked about Sonos roam2 and era 100, your and is about 2 era 100

The arc is where it lacks in speech volume it sucks needs to be loud as hell then action musoc scenes and 3x as loud like it wasmt loud already hate my arc for that 1 reason

The app is so terrible, I'm ready to throw my Sonos system out.

I'm sure that iMac sounds much better than the soundbar. 😂

Android user Ordered ipad 10th generation 2022 model just for trueplay only to find out its not compatible not supported? Cancelled the order next day what a shame.

This update is the worst ever. And three months in, you still have not fixed it. I have spent a significant amount of money on sonos hardware, but I will never but anything from you guys again. Treating customers like this is totally unacceptable.

Because you delete all my comments: Stop posting Videos and fix the App!!!

Because you delete all my comments: Stop posting Videos and fix the App!!!

Because you delete all my comments: Stop posting Videos and fix the App!!!

Because you delete all my comments: Stop posting Videos and fix the App!!!

I like the update. But then again, i only use the app to configure my Roam. I do everything else from Spotify

Please bring back the previous version of the app 🙏 My patience is running out.

What size screws are they? I lost my screws

Fix tinny metalic distorted sound in surround/5.1/Atmos and fix the app

Worst product don’t ever buy it what a waste of money and time it won’t ever connect to my wifi

So for 500 bucks they couldn't include bluetooth. Wow

This guy again?

Thanks. I'm gonna need to get new speakers now 😤 My brain just exploded all over these

👎👎👎

Fix the app

Stop posting sh*t* Videos and fix the fu***** App!!!

Stop posting sh*t* Videos and fix the fu***** App!!!

Stop posting sh*t* Videos and fix the fu***** App!!!

How do I remove the Era Speakers from the room in the Application?

First two chords of the song are the same as just a burning memory.

Sonos Ace are a total fail for my needs, so disappointed as they were due to be on my shopping list. I have a 4.1 Sonos system with Amp driving the fronts, I love it but can’t use this feature and a turntable into port that won’t work with these either. Following on from the app issues I’m nervous about committing further into the Sonos ecosystem, losing faith.

How Sway? How?

Man sonos this is a fuckup of the century level. Pushing a broken app in order to sell your headpones, and by doing so screwing all of your existing clients in hope for new ones…

Release date for TrueCinema???

fix the mf app

Can you please explain why my era 100 is having a problem with updating?