How to Use Your Induction Cooktop

[@KiraTheFoolOfTheFools]

ngl very informative all my life i only used gas stoves and it took me a few minutes just to figure out and turn on this stovetop... now i can make my 3 am porridge

[@electroluxus]

Good day! We are happy to help you with our education and instructional videos.

[@serjav86]

Hi Electrolux, I would to ask if I can cook with a pan that is larger than the actual size of a zone, for example the "Center Front Element Burner" Size is listed at 8", can I cook using a 10" pan?... 8" is kinda small for a pan, and 8" is the largest zone size for this cooktop, can I still cook using the 10" for example?.

[@electroluxus]

Good day! It's generally not recommended to cook with a pan that is larger than the size of the heating element on your stove, especially for electric or induction cooktops. Here's why: When you use a pan that is larger than the heating element, the outer edges of the pan may not receive as much direct heat as the center. This can result in uneven cooking and potentially lead to food burning in the center while the outer edges remain undercooked. Using a larger pan requires more energy to heat up because a significant portion of the heat generated by the element is lost beyond the edges of the pan. This can result in longer cooking times and higher energy consumption. A larger pan can overhang the edges of the heating element, increasing the risk of accidental burns or spills. It may also destabilize the pan and make it more prone to tipping or spilling its contents.

[@Maria-zy6ok]

Hi , I would like to know the model of my Electrolux hob. We are moving to a used house. There was no user manual or model number of the hob. The thing I noted is that the temperature adjustment is in round style. Please advise.

[@electroluxus]

Hi! The model and serial number for cooktops are typically located along the underside of the cooktop base when lifted.

[@joshgrace7114]

Is there a way to prevent the unit from shutting off when you're right in the middle of cooking four different things and something spills slightly on it and the entire cooktop shuts down?

[@electroluxus]

Hello! Ensure that the cookware you're using is induction-compatible. Cookware must have a flat, magnetic bottom to work with an induction cooktop. If the cooktop does not detect suitable cookware, it may shut off. Make sure the cookware is centered on the cooking zone.

[@rimonarotem]

hi I would like to know to what number I should heat for boiling 4 eggs hard?

[@electroluxus]

The MAX setting should bring you to a full boil in a few minutes. It will automatically switch to level 9 after 10 minutes, or you can switch it manually once the water is boiling. Level 9 should keep up a roiling boil to quickly cook your eggs! ~Ashton

[@rimonarotem]

@@electroluxus thank you guys!

[@electroluxus]

You're very welcome! :) We hope you're enjoying your eggs and everything else you're making on your new cooktop! ~Ashton

[@ben54322]

Hi. What's the name of the ceramic cleaning cream? Thank you

[@electroluxus]

Good day! If you have cast-iron grates, follow these steps: • Wash the grates in the dishwasher. • Coat the grates with a thin layer of cooking oil. • Bake the grates in the oven at 350°F for 10 minutes. If you have porcelain-coated grates, simply place them in the dishwasher and coat any unfinished areas with a thin layer of cooking oil after washing. ~Anthony

[@frenzyfol]

The ui on these things is terrible

[@electroluxus]

Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations, and we understand your frustration. I would love to know what it is that you dislike about your unit. Please contact us through live chat or by phone at 1-877-435-3287 between the hours of 8:30 a.m. and 8:00 p.m. EST, Monday through Friday, for us to assist you.

[@danielcharles247]

Not a great design, the fact that I had to watch a tutorial to turn a stove on is crap and video. Who keeps magnet around anyway

[@electroluxus]

Good day! I'm sorry to hear about your frustration with the design of your unit and the inconvenience you experienced in trying to operate it. Your feedback is valuable to us, and we apologize for any difficulty you encountered. We understand that user-friendly design is essential for a positive experience with our products, and we regret if the instructional video did not meet your expectations. If you have any further questions or concerns about operating your stove, please don't hesitate to reach out to our customer support team for assistance. Please contact us through live chat or by phone at 1-877-435-3287 between the hours of 8:30 a.m. and 8:00 p.m. EST, Monday through Friday.

[@terrydobrzynski8490]

Why won’t it work ?no lights ,no heat ,no buzz?

[@electroluxus]

Hi, Terry! Sorry to hear your induction cooktop is not working. Please ensure the pans you're using are ferromagnetic - a magnet should be able to stick firmly across the entire base. Check for any error codes on screen or, if there is no display, check that it has access to adequate power and your breaker has not tripped. If the issue continues, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help! ~Ashton

[@beeraydee9079]

Electrolux product are Chinese made garbage. We have an Electrolux gas cooktop. All the knobs are falling off and the company refuses to send a tiny replacement sleeve to fix the issue. Instead they want us to pay $50 for a new knob! On top of that they got tired of talking to me on chat and decided to block me from accessing their website! Amazing customer service!