How to Video Call to Any Amazon Echo Show from any Smartphone | Easy to Use | Stay in Touch

Stay in touch with loved ones by Video Calling with just one Amazon Echo Show Device.
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[@allthingstech]

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[@zephirusvideos]

I have a question. So, on location I can use my phone and I create an account for the person who will use the Echo. For that account creation I use a mobile number? Or an email? Because then, when I want to call that person what is the contact? I didn't get this part. Thanks in advance!

[@zephirusvideos]

I still have this question. The recipient needs to associate the phone number with the amazon account? Why is that? Why there's need for a mobile number? Shouldn't be need only the amazon account information to call the echo? I'm really confused. Can anyone help me with this? Thanks.

[@faengelm]

@@zephirusvideos Amazon requires a phone number to "link" the Amazon accounts for Alexa Calling. They do NOT use the phone number to make the call, as its an Internet call. When you are setting this up they send a text to that number. You can't use your own number as that will confuse Alexa calling. If your loved one doesn't have a cell phone, add a Google Voice number with your own phone to get them setup. www.amazonforum.com/s/question/0D54P00006zSpI5SAK/you-dont-need-to-get-grandma-a-smartphone-to-setup-alexa-calling

[@OLCtv]

What about regular calls?

[@SarahSchimidt]

My elderly father lives in a farm without cellphone service, but we recently managed to install wifi. we were about to buy a phone for him but he is not really tech savvyand wanted something easier to use. I have been looking for a way to keep in touch with him for ages and this video really sold me on an Amazon Alexa device. Thanks!

[@xevUT]

It's as if you read my inner thoughts and proactively provided all the essential answers I needed (and which I was planning to find out myself by trial and error). Just finished setting up an Echo Show for my Mom and based on that, wanted to add one more tip: in case your relative does not already have a cell phone number and you need to obain one to set up the Show (a free Google Voice number will do), people who will be calling him/her will need enter that new number into their smart phone contact for the relative. Logically they should do it before importing the contacts into their Alexa app but in fact, even if they already have their contacts imported and entered the new number after that, Alexa will still pick it up (at least it did it for me on my iPhone).

[@dumboli0321]

Thank you so much for this. My mother is in a memory facility so your video helped me choose the right device for her so that she can see her grandchildren.

[@KZ3W]

Hi ,, I know this is an older post . If 2 units are purchased ( and Wifi IS available and used ) ,,,, to make the VIDEO calls ( with audio / voice ) ,,,, are phone numbers needed ? .... Or can they somehow connect with just an Amazon account for each person ? Thanks for any info .

[@schermeenwashington4282]

My mom is 71 and I've been thinking of something I can get to check in on her, since we both live in different states, and recently I thought of the Alexa Show. Your video answered my question if she and I both need to have the device. She will have the device and I can check in using my smartphone. I think this will be perfect for us! Thank you for the info!

[@scrapwomblecreatives6944]

ITS NOT PERFECT IF SHE ALLS OUT LEXA HELP ME DIEING ON THE FLOOR ALEX WILL SAY I DONT UNDERSTAND YOU OR ALEXA CALL MY SON JUST SET HER UP SKYPE AT LEAST YOU DONT NET TO USE ANY PHONE MONEY

[@sleepwalker0335]

Thank you very much for the informative and easy to understand video. My mom greatly appreciates as well as us 4 of her kids. She is not tech savy but is able to press the green button and have a face to face conversation especially with the virus and happenings in the world. Thank you.

[@jacobpaint]

Thanks, answered most of the questions I had. Might buy one for my dad so his grandkids can video call him from time to time.

[@JohnEHess]

Excellent video! Exactly what I wanted to know for setting up a Echo Show for my 86-yr old father. Thank you.

[@robroydude2904]

Perfect Video and information for the times and particular needs. You will make so many people happy. I am ordering the Show and having it shipped to me First for setup, then on to my grandparents whom I miss so terribly. Thanks again!

[@mannyfresh7065]

For those asking on setting it up for Granny without being physically there and you need a phone number to set up amazon for her but she has no phone then do this 1. Create a gmail account for granny 2. Create a google voice account for granny and write down the number 3. Create amazon account for granny 4. Sign into Echo Show device using amazon account you just created 5. If it asks for phone number to complete setup use the google voice number from step 2

[@katkaplan3]

What about if she has no smart phone but dies have a landline number? Does that work?

[@mannyfresh7065]

kat kaplan I believe it wouldn’t work because it needs to send a text to verify the phone number. Once you set it up w google voice number they’ll never have to worry about it

[@katkaplan3]

@@mannyfresh7065 ok, I can use grandpas cell phone, I imagine, hopefully it does not ring on that too. It’s mostly fir nana to communicate with grands since she is anti cell phone.

[@la196]

What if the person lives in Poland? With a smartphone? Can you do that from the US?

[@jojohere714]

Thank you, I was trying to figure out how to give echo a phone number. Mom's now in a home and we would love to see her daily especially now there is a covid lockdown in place for 10 days.

[@3569500]

Thank you for the video. Very informative and easy set up instructions but you seemed to have left out a key piece of information. So I went out to purchase an Echo Show 8 for my parents to keep in touch with the family. I thought I had everything to get them set up and video calling but I could not unfortunately. In your video you mention linking a phone number to the account but nothing about the linked phone number has to be a active cellular phone number. My parents don't own a cell phone so watching this video I assume I can link their landline phone number but that's not the case. So anyways sorry for my rambling. You should mention that the linked phone number has to be a active cellular phone number or you can not set up any Echo Show devices.

[@RJ6612]

Dec 30, 2022. My SIL purchased this for her mother. Just spent two hours trying to get this to work. Called customer service and was advised this must be an active smart phone. If I had a smart phone, I wouldn’t need this for video calling. SMH.

[@jacquelineesquivel2485]

Thank you so much! So informative and helped me make my choice! I will send it to my non-tech and family to set up their phones to reach grandma and grandpa. I definitely will subscribe!

[@lkuehn1]

The best explanation I've seen so far. The screen still seems to flash, though. I wish I could make the screen just stay steady on the clock. Thanks for the hints!

[@rxonmymind8362]

Just a note of thanks as I bought an Amazon echo show five for $20 on Amazon tonight. That's a good entry price. I'm sure 'privacy" is out the window but we all have smartphones and that's a long gun conclusion. I'm excited to give it a go as it's for my daughter when she comes home from school and I could check in on her.

[@sakof25]

Thanks so much for this great video. On point for my dilemma in staying connected with my 86 year old very low tech dad in EU from the USA.

[@illbeback126]

Same here

[@TellyFlyz]

Thanks for video helped greatly, using the echo for mom with parkinsons no need in fumbling with small phone now. Stay safe and Blessed everyone!!

[@champscarpino]

Great video on how go set up an Echo Show device. Only think I would mention is the linked number you say in the video has to be an active cellular number that belongs to the recipient of the Echo Show device. Without an active cellular number you can't set up a Echo Show device. You may want to mention that.

[@SamLovesAnime9]

You could use a Google number on a tablet or other device.

[@mannyfresh7065]

Dude this is perfect. Thinking of buying 2 of these. 1 for me and 1 for family member in diff state

[@colinblore5104]

Brilliant and very useful video. Just finished setting up and only thing to be aware is you do need your relative to have a mobile number that they can link to the amazon account which allows you to video call them. You cannot use a landline. I set up the new amazon account using a different email account to my normal one and its very easy to sign in and out as needed via your smartphone and this means you can then add photos as a screenshow which is great

[@Technology4Seniors]

I'm curious as to what phone number you sued for their amazon account. Was it your won mobile number?

[@xevUT]

@@Technology4Seniors No, the phone number that you need must be your relative's, not yours. In case they don't have one, you can easily obtain a free Google Voice number and use that instead.

[@Rbl7132]

LOVE THE ALBUM, THE COVER, EVERYTHING. ITS ALL A PART OF THE LEGENDARY STORY OF THIS BAND WELL DESERVING OF THE HALL OF FAME.

[@sonny4754]

Hi there have you tired the google hub aswell? My neighbour is in her 90s and needs something that she can use for video chat to her daughter that’s over seas she doesn’t have a mobile or tablet would I need to set this up on mine ?

[@jaybee8868]

This is so helpful... thank you so much... but please let me ask - is there a way to do a group video chat in Alexa?

[@b-2466]

Thanks this is very helpful. Answered all my questions.

[@joeblack8478]

thanks a bunch for going step by step explaining very well and simplified . Great Video two thumbs up. :-)

[@kateburton8183]

Brilliantly explained, the best video so far, many thanks

[@eHomeMomma]

Excellent video. Thank you. I have a question. Actually 2. Does Nanny E need a mobile number? Can I input her WiFi info before I send it to her so all she has to do is plug it in?

[@adrianoliver81]

Great question, I purchased this for my grandmother but she doesn’t have a cell phone.

[@scrapwomblecreatives6944]

@@adrianoliver81 NO ITS TOTAL RUBBISH

[@angelamauriello3084]

I was very frustrated with trying to set this up for my Grandma because she doesn't have a cell phone, but I eventually figured out that I could set up a google voice account through her gmail and use that as her number, then have my cell as a backup number for it so I could get the verification code. Also, it's better to manually program just a few contacts than to import yours. Hopefully that saves someone else some frustration.

[@faengelm]

@@angelamauriello3084 Hi Angela. You are absolutely right about the need for a separate mobile number and a free Google Voice number is the solution. For anyone wanting step-by-step instructions, here is a link www.techenhancedlife.com/citizen-research/how-set-alexa-calling-loved-one

[@cindylou9973]

@@faengelm This was extremely helpful. My father in law is in a hospital that isn't allowing visitors. Thank you for the detail instruction.

[@kearyfitzgerald7194]

Thank you for the video and excellent description. My "nanny e" is in a Sr. Home. I currently have a ipad with her - but since she had not apple products, I connected with with my phone number - bad mistake. If I purchase a Echo Show I under stand ALL calling into the show will have to have a Amazon prime account, correct? Also will the account be linked to 'my nanny e's show"? I do not want anyone at the facility to have the benefits of ordering off the prime account. Do I need to set the echo with with a phone number? If so, will it work with an android phone - or is it just the number they need? Not yet sure of how to set up so I am still a little hesitant. I appreciate your help .

[@paducahshane1]

How do I make the video in landscape? Does a tiny portrait video only.

[@faengelm]

This stopped working a while ago. Both IOS and Android

[@nancyhuber5082]

This has been very informative. Thank you. When you said that one had to be at the place where the device is to be set up. Does that mean that the Echo and my mobile must be at the location? Or are you referring to being at the recipient place to connect with their WiFi? Grandpa is in a nursing home and they allow no visitors at the moment. I should be able to set things up in the vestibule, but in his room.

[@mary-clarekerin5773]

So well explained - thank you

[@laurenarmstrong6042]

So I set it all up, have drop in enabled and was trying to get my brother to video call or drop in and it will either start to make the call and drop or won't make the call at all. We have tried using his phone to my echo device and from the device to his phone. Neither work, I don't know what to do. I bought this for my dad and there's no way he will understand if we don't.

[@thomaslavelle365]

I love this video! Great idea at a time like this. Keep up the great content.

[@allthingstech]

Thanks Thomas, hope it helps others.

[@Adwoof]

@@allthingstech is it that I can only call another echo user?

[@MonirHossain-rw4lc]

Hi

[@ratdawgmom]

Thank's so much. Mom is in Corona lock down again, so hopefully this will make her feel more connected with the outside world

[@adisaakintola]

This is great. It's just what I need to keep in touch with my family back in Kenya.

[@RevelatorAlf]

Hi thanks for the video and this is exactly what i want to do for my parents and I will need to set it up with my smart phone because they do not have one. However can you explain how other alexa app devices are able to call 'Nanny E'. Is your example 'Nanny E' a contact on the smart phone that you set up the echo? This is my problem. I have an alexa at my home using my partner's phone account. My parents live two hours away. I want to set up an echo show 8 at their house. I have created an amazon account for them and will register that on the alexa app when I am at their house. I have set up a contact on my phone that is linked to my alexa at home so they can video my house but what contact do I set them up as? Do i use my number of my smart phone and just rename it for my parents? So that when I call them from my home alexa, in reality I am calling myself on my smart phone? To overcome double dial issues, should I then remove the alexa app from my phone? Sorry this is all a bit confusing for this exact scenario. Cheers

[@Nekinnelf]

You have already solved this by now but fyi for others, the Show device must be related to the cell phone number of its user. If it has been set up using the Alexa app on the “gifter's” cell and the gifter's cell number, the Show will be registered to the gifter. In that case, you must reset the Show and start the setup process again with the recipient's ( the actual user's) cell number and Amazon account.

[@trainingtheworld5093]

Thank you so much for making an intelligent and thoughtful review on this device. For some reason KZbin is littered with absolutely rubbish unboxings in foreign languages.

[@mokalemon2]

this is so helpful thank you much!!!

[@nothngspermanent]

Can you make international call via Alexa app

[@HeyCMDR1991YT]

Yes video calling on Alexa app works internationally and domestically😉👍

[@kimfyffe]

I do not have a smartphone can I link this to a laptop or tablet and what app do I need to download

[@claudiadieter540]

Can the set up be done remotely and then sent to Nanny E? My mom's in assisted living, on lockdown, 500 miles away. Could I set it up and send it to her? Or will someone on the staff need to set it up for her? Thanks.

[@robynl7348]

I had the device sent to me and I set it up for my MIL in another state. I created a free Amazon account and set it up with my cell number (for now). It has her local weather and time. I also added the contacts. The only thing she needs to do it connect it to her wifi and I created step-by-step instructions w/pictures to make it as easy as possible.

[@sarahgubler5572]

So you have to have a separate amazon account? lol I’m trying to set up my grandmas.

[@faengelm]

@@robynl7348 Are you still using your own number? Alexa calling requires a separate phone number for each account to "link" the Amazon accounts for calling

[@mannyfresh7065]

Frank E. You can just make a google voice account and it gives you a phone number. Hair create google account, get google voice number for granny. Then set up amazon account for granny using the google voice number. I know annoying but if you already used your number for your amazon account this is only workaround

[@pinkeobyrne]

Thank you for sharing this info. So how does Nanny E call her relatives to their own individual cell phones?

[@rdrx24]

Thank you very much for this video, this is exactly what I needed to be able to talk to my mother

[@ShannonMillerme]

I got devices for my gram and family with this idea in mind. Thanks for making such a great video that I can share with them to get them up and running.

[@lacducerf]

very good vid. i do have a question..im setting up an echo 8 for my elderly parents. they do not have a cell phone, just a land line. l have an echo 8 as well. how do i do a video calling with them if they dont have a cell number registered to their echo 8

[@AT-Drones]

Great video and well explained, thanks for sharing. Have you thought about turning 'Drop In' on for Nanny E? That way she doesn’t need to answer the call...

[@ahorna1]

This is a pretty big security risk to have Drop In enabled. Anyone who has her as a contact can drop in unannounced and without permission.

[@vaudyP]

@@ahorna1 i dont think so. On ours it is selected individually per her contacts.

[@dennisandrews1684]

thank you for this easy to follow video, i just bought Echo Show 8, my sister has an echo dot is it possible for me to call her on her device from my Show?

[@ravisankarkolavennu9322]

Thank you so much. Very informative. Does it support whats app audio and video call?

[@AtortAerials]

Pressing one green button is not easy for people with dementia. Is there a drop in feature to not have them have to answer? I see there is a drop in feature which I would need and want, but can you limit to who is allowed to drop in?

[@faengelm]

Yes, you have to approve each contact for drop in

[@cyndihuffman419]

Great video!!

[@dianejones8474]

My sister and I have echo show but we both have like three or four in our homes. Is there any possible way that if I want to just call one particular echo show in the house? Is it possible I can do that?

[@DaRealPatrickP]

So I am going to have to add a existing phone number into the Echoshow 2nd Generation that I have ?

[@jbsjellys02]

Is there a way of setting this up on a smart TV? Obviously would plug a camera into the TV but would like to be able to video call my 80yr old deaf mum while she is watching telly and need it to be as simple as pressing the green call button via her remote if possible?

[@ChristopherShawnPike]

Very well explained. What's the easiest way to send photos Nana E's wallpaper? Thanks

[@jjsdancer]

Thanks for the video! While I have not tried it remotely I did try from my cell and called my echo show 2.0 and I was able to answer and respond etc etc. I did notice the feedback but I just think that was because the devices were too close to each other. This video has certainly opened the door to communicating with my disabled sister. Thank you!

[@allthingstech]

Yes - the feedback was just having the mic and the speaker in the same room, glad the video helped - we use it every day!

[@janemcdonald8500]

Can I set this up at my home, using my Amazon, and be able to call it remotely from the Alexa App on my phone? Trying to see if I can use it to monitor those at home during virtual learning. Thank you for your help.

[@beatricel.1398]

Great question. Did you find out if you could?

[@janemcdonald8500]

Beatrice L. Yes! I downloaded the app on my phone and I’m able to “drop in” as needed to check on things.

[@sakunarosas3084]

Is there a way to remotely setup the device? I am not able to visit the grandparents. I wanted to be able to remotely setup all the devices from my home and they only have to turn on the device. Is this possible?

[@faengelm]

Yes. www.techenhancedlife.com/citizen-research/how-set-alexa-calling-loved-one

[@wendybates5187]

I'm having difficulty setting this up fro my mom. She doesn't own a cell phone but I would like to be able to video call her. Is this possible without a cell on her end?

[@authordancerpoetgift]

Thank you for this helpful video. It absolutely seals the deal for me.

[@rkdash2006]

thank you so much from my family and my old parents....

[@KZ3W]

If 2 separate Echo Show 5's are purchased , and used in different states ,, are phone numbers needed to make VIDEO calls ? Or can it work through just setting up Amazon accounts ? .. Thanks for any info ..

[@sarcasticallyrearranged]

Is it possible to connect the home phone landline that uses cordless phone that can also pair with a mobile phone through Bluetooth to the Echo Show? Amazon didn’t include any instructions.

[@jimmorgan7235]

I understand that Amazon needs the contact list for both ends of the video call (Show 5). Is it possible to only give them the contacts you will be video calling (family members) and not the entire list? Thank you.

[@vaudyP]

Really need this answer too. Dont want to sell out all my friends.

[@realdaakuu1843]

Does it have auto pick up video calls, my grandmother can't use touch screen

[@uofmer30]

thanks! helps understanding using two shows

[@rajkotagals2829]

Thanks for the video !

[@marbing]

Nice explanation. Thanks.

[@chunckyfreshnut]

But does it allow your to remote login into the device? I want to help my mom navigate youtube to find a show.

[@gordonlynch771]

Stupid question, but does the tech phobia granny need to have WiFi/network connectivity for their Alexa? Or does it let you call to granny WITHOUT connecting the Alexa? Asking for my dad who seems to think that he doesn't need to have the Alexa on my gran's side connected to any WiFi/network

[@rishavmanna4399]

Will it be on wifi ? Or it will charge the carrier ??

[@kaydelacosta]

Thank you for this really helpful!!

[@chiefexecutive]

Yeah this is going to granny for Xmas this year

[@nandojohn79]

Very very helpful. Thank you.

[@TheMiketwo]

So I have echos all over the house and parents know how to use them. They are all on my amazon account since I have an amazon music account that we use around the house. My question is this, I am planning on removing the echo dot I have in kitchen and replacing it with an echo show 8. If I also link it to my amazon account does that mean it will also use my cell number as the call number? Or can I still link the show to my amazon account so we could use the music and then assign it my dads cell number? Or would it be better to create a new amazon account and not have this link to my account? Can I then send a family share for the music?

[@amybudd155]

Can they also say alexa call xyz.?

[@mhgrabow]

Can Nana use voice commands to dial Pop Pop? You see in my case Nana is almost deaf and never hears incoming calls. But if Nana can say “Alexa call pop pop” that would work

[@bdeanbass]

Fabulous my man. Thank you!

[@rossschaffner4048]

I got the Echo Show 8 for my Dad to use at the nursing home so we could keep in contact with him and I want to use for the exact same reason in this video example. After installing the app on my phone during the adding contacts it asks for a phone number but the problem is he doesn't have a phone number. Is there another way to adding contacts to drop in on the Echo Show 8?

[@tomstopper5281]

So my mum has a basic mobile phone , not a smart phone, would the eco still work with her mobile number only. She hasn’t got WiFi or a router.

[@TQMusic1]

So helpful, thank you. Is it possible to hotspot or use a dongle on the Echo Show? Thanks

[@faengelm]

Yes, you can connect the Echo Show to a Wi-Fi hotspot

[@robinmucher802]

Also, can the Echo Show be connected to their smart TV for a bigger screen?

[@ellenspence5565]

I am trying to set up Echo Show 10 video calling to a smartphone? Having difficulty ? Is this possible and how to do it?

[@ahmadsafdar5946]

Does this setup support group call?

[@amygriffin1564]

Hi. Is an Amazon account required to use the Amazon Show? My parents won’t sign up for an account - so I wouldn’t be able to buy this for them?

[@Luke-vg7ut]

Amy Griffin correct an amazon account is required

[@marionwingfield7069]

@@Luke-vg7ut Does it cost anything to sign up for an Amazon account or is it free?

[@Luke-vg7ut]

@@marionwingfield7069 It's free, but if you want the benefits of prime its like $150 a year or something

[@bryanmarshall1957]

When adding a telephone number using the scenario you describe for video calling an Echo Show, which number should I use (home or mobile) and why doesn’t it call the phone instead of the Echo Show? Also, if the person you have set it up for is already in your contacts, again, how do you make the call go to Echo Show and not the number you used to set up their device? Many thanks.

[@Nekinnelf]

Yes. We are having this problem. Calling the Echo Show goes to the cell phone instead.

[@Morgan-mk2db]

Nice it's pretty easy to set up thanks dude

[@calvinleon3821]

Thank you for the video guide. :)

[@lindaandtonyvanson5921]

Does Grandma has to own a smart phone or can the Amazon landline phone number work?

[@Suroky232]

Please can or someone explain the part where you link a phone number to the persons amazon account? Does this mean they have to be on a celullar number uing a mobile too as our grandparent do not own one and would not be able to use it anyway so would defeat the whole object of simplicity.

[@TerrapinCreations666]

Trying to figure out how they can make/initiate video calls from the show to my phone.

[@spatt833]

Yes, that's what I want to know.

[@Technology4Seniors]

@@spatt833 You have to have the Alexa app running on your phone. It doesn't have to be in the foreground, just running. If it fails, they can just call your phone and you could video call them back www.techenhancedlife.com/citizen-research/how-set-alexa-calling-loved-one

[@jewdd1989]

This is a godsend!

[@katemoon1430]

Thank you!

[@Mick_Holland]

Does Nanny E need Wi-Fi at their location?

[@send2gl]

Nicely explained.

[@phyllishunter9826]

How can I rotate my screen horizontally full screen? I've tried everything and can't get it.

[@kdutton31]

Thank you so much for this video 👌👌👌

[@allthingstech]

You are so welcome!

[@NYinSD]

i did everything as suggested but when i go to contact. i do not see an option to make phone call or video call. i can make a cell to cell call. how can i make video calls?

[@derekkchung]

Can Grandma video-calls you instead? Does everyone you call or calling need an amazon account? What if my family all are using my amazon account but each has his/her phone? Can a new family member be invited in? How do you ID a caller? By phone number? Amazon account + name? I am still confused.

[@Dave-in-France]

Hi there I hope you can help - in my example the purchaser of the Alexa device lives in England but the user lives in France. My concern is that your video says this device must be set up 'locally' - is there any way around that ?

[@equipelvb9371]

Same situation here. Is there a "local" issue?

[@monikakobeszko5352]

Thank you ... I have a question . Can I set this up with my number at my home and then just drop it if at the nursing home my dad is at as we can not go in ? Dose it hook up to wifi’s?

[@scrapwomblecreatives6944]

@@josesandoval1304 BUT NOT LIKE SKYPE INTERNET TO INTERNET YOU STILL NRED A PHONE INVOLVED YES???? YUP YOU DO THERE RUBBISH I GOT TWO TODAY YOU NEED TO SEND LOADS OF MONEY TO SET THEM UP AND ITS AN OLD MAN TELLING YOU ITS MONEY WASTED BETTER GETTING THEM A VIDEO PHONE WITH CREDIT IN

[@WhereTheresAQuill]

Would I be able to set up the echo, then post it to my grandparents as I am 5 hours away? I won't be able to set it up in their home?