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Here are 10 key points from Dale Carnegie's classic book "How to Win Friends and Influence People":Become genuinely interested in other people: Show sincere interest in others to build rapport and trust. People appreciate when someone genuinely cares about them.Smile: A simple smile can make a great first impression and can be disarming. It shows friendliness and approachability.Remember that a person’s name is, to that person, the sweetest sound in any language: Addressing someone by their name shows respect and personalizes the interaction.Be a good listener. Encourage others to talk about themselves: Listening attentively shows respect and creates a bond. People love talking about themselves and appreciate a good listener.Talk in terms of the other person’s interests: Focusing on the interests of others shows empathy and makes conversations more engaging.Make the other person feel important - and do it sincerely: Genuine appreciation and recognition make people feel valued and respected.Avoid arguments: Arguments rarely change opinions. Instead, seek to understand and find common ground.Show respect for the other person’s opinions. Never say, “You’re wrong.”: Respecting others' viewpoints fosters a positive dialogue and prevents defensiveness.If you are wrong, admit it quickly and emphatically: Taking responsibility for mistakes builds trust and shows integrity.Begin with praise and honest appreciation: Starting with positive feedback before offering criticism can make the latter more palatable and constructive.