Rheem Water Heater Will Not Light

[@stevewinkler2179]

Your video saved my butt, seeing that the igniter was working I just had to bleed the line a little longer , I live a long way from town and it's all on me , me and my family are happy again good video thank you Wink !

[@theartofplumbing]

Glade I could help. In a indirect way :-) You got it done and that's all that counts😉 I appropriate your comment.

[@danmartinez3688]

Steve Winkler how do you bleed the line?

[@theartofplumbing]

Steve Winkler Glade I could help. Tell the fam hi. 🤗

[@RGIIIBOXING]

@@theartofplumbing my rheem is brand new" maybe 3months old" any way the pilot light went out" Neighbor came and lit it"...Next morning out again" he came back up there..we can get it to light" but when we release the pilot button" or let it pop up" the flames goes out" even if you hold it down for a minute" it's almost like the cap will not rotate like it's suppose" It's sounds like the solenoid valve is Popping the button up" because it's doesn't have enough current to let the knob be turned on.. either way...it's a New heater

[@theartofplumbing]

Easley over looked gas to house off. If not It could be a diffective. Gas control valve or a safety divice stopping it for some reason. I would call the Rheem 1-800 no. On water heater first. Before you call them get the serial no and model no. Of the side of it.

[@harleylady3615]

Today my GE unit stopped heating up , I watched a bunch of videos on how to restart the pilot, change the thermocoupler, change the valve. I am a tile guy by trade and never worked on a hot water heater, today was the first time ,i want to thank you for this video , it saved me hundreds of dollars that could be used elsewhere. Thanks again.

[@theartofplumbing]

Awesome. I appreciate your support. Funny thing I'm working on laying tile in my kitchen now. Very hard job😝much respect to you.

[@harleylady3615]

@@theartofplumbing Everything seems easy if you know what you are doing. Thanks again. ( Pro tip , use spacers)

[@theartofplumbing]

😎 thank you

[@davidmartibott8290]

Yup, you're a life saver! Handful of plumbers I spoke to had no idea that mechanism was there. My part arrived unbroken and I'm back in the business of hot showers for the family. Thanks for taking the time to make the video- I'm a school teacher in a low-pay rural area. Gotta do this stuff myself and couldn't have done this one without this video! Cheers

[@theartofplumbing]

Hi there, Firstly, thank you so much for taking the time to leave such a positive comment! We're absolutely delighted to know that our video was of help to you. That's exactly why we make them, to make complicated tasks a bit easier for anyone who needs it. Secondly, kudos to you for being a school teacher. It's a noble profession that shapes the future of our society. We admire your dedication, not only towards your students but also to your family in ensuring they have their hot showers! Remember, every little bit of knowledge we acquire helps us become more self-sufficient. It sounds like you've got that in spades! If you run into any other issues or have questions about different home repair tasks, don't hesitate to drop a comment or message. We're here to help! Stay warm and keep up the great work. Best, David & Marti Bott

[@dianasoto1251]

Wow, this absolutely solved my problem! I have a 7 year old water heater, in good shape and I just refused to install a new one but had tried all other methods & if this wasn't going to work as my last resort I was going to just frustratingly put my hands up & buy a new one. I searched other videos and yours is the only one that mentions this, which is just crazy that this info isn't out there. We even went to a plumbing store and their schematics of the parts didn't even show this part. I called Rheem & they sent me a new part free of charge & shipping would of been free also but I opted for expedited shipping. So if you have a Rheem water heater, call Rheem tech support & they will send you this part for free, regardless of how old your water heater. Thank you, Thank you for posting this video and being so thorough, you saved me all the money I don't even have :)

[@theartofplumbing]

Nice. I am glad to hear this and very humbled. I appreciate you very much🙏

[@islaminteractive4837]

Hey, Thanks for all the effort you put into this video to help people like me. I find it strange that some gave it a thumbs down as I found the information in this video very accurate and precise. May God bless you for your effort to help people by sharing knowledge.

[@theartofplumbing]

I appreciate your kind coment. As for the once giving me thumbs down. I'm good with it. These video are not for everyone, but reaching the right person and some one that appreciate it like yourself. That's all that counts😉

[@johnbodnar755]

Just wanted to say that even though I didn't have to do anything with my burner assembly, this helped me restart my heater after a low gas pressure event hit our area during the cold spell right before Christmas Eve in the Austin, TX area. When you explained that you needed to let the pilot line refill with gas after having everything disassembled in order to flush out the air, I realized that even though I thought I'd held the pilot button down long enough when first trying to relight the pilot once gas pressure was restored, it probably wasn't nearly long enough. Waited a solid minute just holding down the pilot button this time, and the pilot lit but went out after pressing the igniter, so waited another 30 seconds on top of that, and it stayed lit this time. I guess there was still a lot of air in the gas line to our heater from when the pressure went low and that it just took all that time to get it flushed so that the pilot could finally relight. Huge thank you for that moment of enlightenment!

[@theartofplumbing]

Nice. I appreciate your support 🙏

[@davidhoover8877]

I have to give it to ya man! I have installed HVAC Systems, Water Heaters of all types but have never seen one of these. I had no clue why my WH had no flame roll out type sensors and was left scratching my head wondering why my THERMOPILE would show over 750 mv on my multimeter and my WH would light and come on for about 15 seconds then go out. IT WAS RUNNING OUT OF AIR to burn. I had no clue about this TRD device or how it worked. Thank you for posting this video because you saved me a lot of money. Plus my TRD was free from Rheem. The reason mine blew is I had shut off the gas a couple of times and the change in pressure I assume caused it to blow.

[@theartofplumbing]

Nice. Appreciate your comment🙏

[@farcydebop]

At first, I was a little bit scared because of the video quality, but it ended up being the most helpful one I have seen so far. Indeed, most of what you see here in YT deal with thermal switch connected with a thermopile. This is the first video I have seen talking in detail about TRD FVIR with very clear explanation.

[@theartofplumbing]

Thank you for the feedback. I appreciate you 🙏

[@BcstEngineer]

Thanks!

[@BcstEngineer]

I just needed to give everything a good cleaning and let that oxygen in to get that pilot light to spark on and stay lit. Thanks for the full video to know what steps to take. 😀

[@theartofplumbing]

You bet! and I appreciate your super thanks. awesome my first one

[@meowphin7301]

Our Rheem water heater stopped working after a year and a half, we called Rheem and they will not honor the warranty unless you pay a certified technician to diagnose it and request the part so we called Hone Depot where we bought it and they want $189 to send that technician out. Then we have to pay again for installation of whatever part it is. Ridiculous! That could easily cost more than replacing the entire heater! Luckily a family friend helped us and replaced all the parts, for $45, but even after this it wouldn't stay lit! Searching for why we found your video. BEST. THING. EVER!!!!! EVEN THE PLUMBERS didnt know about this!!! Thank you so much!!!

[@theartofplumbing]

Thank you for the comment. I do understand about the warranty process can be crazy sometimes it depends on who you get on the phone when calling a troubleshooting tech. And you're right there are a lot of Plumbers that don't know about that little glass bulb it's tricky than most. glad I could help.

[@meowphin7301]

I called Rheem again after watching your video and verifying that ours was indeed broken. As soon as I told the girl that we found the glass and oil, that it was the FTR "Cumbustion Safety Device" that was tripped she put in to send us one. No problems this time around. Saved another $84 thanks again!

[@theartofplumbing]

@@meowphin7301 👍

[@chrisbova9686]

Never buy rheem, plastic crap, they have succeeded in making something simple very dangerous just to add some extra plastic parts, morons almost burned my house down with their idiotic design

[@africaster]

I cannot describe how thankful I am for you and this video. After hours and days of replacing parts and indescribable frustration … watching umpteen YT videos none of which mention the glass vial issue until you did. Replaced and working like a champ … $39 for the part and returning $250 worth of other unnecessary parts. Hugely appreciated 🖖

[@theartofplumbing]

Nice..glad I could help. I appreciate your comment 🙏

[@jackgahan149]

Wath is the name of that part?? 11:46

[@africaster]

@@jackgahan149 … Combustion shutoff device assembly … Manufacturer = Harsire … good luck

[@jackgahan149]

Cool thanks!!!!

[@willclancy4329]

This was awesome video as I was extremely lost. However I called Rheem to enquire about my manufacturer waranty. I had 3 months left on the 6 year manufacturer waranty. They ask for diagnosis, when given to the tech department the shipped me the part. Your videos are extremely informative and you have very good attention to detail. Thank you for this video as well as all the others.

[@theartofplumbing]

Glad Rheem came through for you as well. I appreciate you👍

[@christachristman8993]

I happen to find this link purely out of luck. Not only did you save me from spending almost $200 on parts that would not have solved the problem but by contacting the manufacturer they are sending me the part at no cost.

[@theartofplumbing]

Awesome👍

[@jonnathancuzco8545]

You video help me alot. Just had to clean the burner and everything inside . You help me saved alot of money thank you

[@theartofplumbing]

@@jonnathancuzco8545 nice 👍 I appreciate you 🙏

[@Jamie06340]

Thank you my friend! You saved me a headache lol mine was the glass fuse and I never would have been able to do it with you!! Your the man lol if you need any advice on cars hit me anytime thanks again keep doing your thing im sure im not the only one you've helped out of a jam

[@theartofplumbing]

Glad I could help. I appreciate your feedback. 🙏

[@gnubians9400]

Thanks.. mine wasn't the safety bulb, it was the heater outlet hose leaking. As a result of hose leaking, water was draining down the combustion chamber. Your video instructed me on how to remove assembly and clean rust out. Thanks again !!

[@theartofplumbing]

I appreciate glad I could help👍

[@terrynashhartmann8419]

I really appreciate the time you took to make and post this. My Rheem pilot is lit, but the burner won't come on. Your video gives me a chance to determine whether the problem is simple enough for me to tackle, or will require a pro. If I need parts, I'll definitely use the link you provided.

[@theartofplumbing]

Thank you very much. I really appreciate your support. 🙏

[@joannp9427]

Thank you for this video. Helped my husband fix our water heater. Nothing like a warm shower.

[@theartofplumbing]

Yes Mam glade I could help. I appreciate your feedback. You guys Have a great holiday season. 🙏

[@DC-pm8wv]

Thank you! Your video was very informative and helpful. My thermo device was broken and we will be replacing it. Only problem now is Rheem Tech service! I’ve been on hold for a total of 2 HOURS so far, waiting to get the parts. It’s RIDICULOUS! Is it union BS?

[@DC-pm8wv]

Roto Rooter wanted $2600 to fix it!! Grateful I found your video!!

[@theartofplumbing]

WHAT? 😖

[@theartofplumbing]

Sorry This is a Rheem water heater video. I got it from a Rheem manufacture over the phone and if your still under warranty they will send you the part free. I don't know of any one that carries them in the supply house. You can buy Rheem water heater at The Home Depot, but not parts.

[@TheTrudence]

Your video was very informative, thank you. My pilot light goes out when we have a stormy windy day. It started being susceptical to the wind 13mos ago. My hot water heater is located in the attic. Good condition; installed in 2014. What to do? New water heater, new thermo-coupling, sensor?? Help!

[@theartofplumbing]

I appreciate your support. I very much appreciate you. You should check the vent from your water heater going out through the roof. You may have a cap missing on the roof water heater vent that would give you wind blowing into the vent and bowing out the water heater pilot. I hope this helps. This may give you some idea. kzbin.info/www/bejne/g5-ahmZmpMidf68si=s6dpdCWU53UjHPqq

[@theartofplumbing]

That sounds a little different. It could be a factor defect on the gas control valve. I would get the serial and modal number off the side of the water heater and call support. They will let you know if it is not a defective part.

[@sylvantieger4981]

One of the best videos I have seen I held three master plumbing licenses and still hold one for NYC and This video is great for employees to learn the proper way to service Rheem Thank you

[@theartofplumbing]

I am honored and humble. Thank you so much for your support. I really appreciate you. 🤜🤛

[@onemanzu]

Thanks. Your video was the only one showing how this version of the lighter worked. I appreciate you

[@theartofplumbing]

👍

[@CrowdSurfingGeezer]

Thank you for this very informative video. I was not familiar with the attic install issues. As a home owner, I opted to remove my thermal release device prior to installing my new water heater to ensure long operating life. In our current era of "everyone needs a helmet to walk outdoors," removal of any safety device is shocking and frightening, however, the flammable vapor ignition resistant mechanisms (FVIR) were introduced (mandated) in 2013 as a result of politicians reacting to a handful of horrible events where children were severely burned by the accidental ignition of gasoline vapors. To prevent such accidental ignition, we must simply avoid storing gasoline/flammables near any sources of ignition. Keep your gas can away from your water heater and furnace. If water heaters maintain plenty of fresh combustion air, they will burn nice and blue as designed. The challenge is that most, if not all, water heaters are subject to clogging of the flame arrestor which, all too soon, becomes much like a clothes dryer lint trap. Thanks again for the great video!

[@theartofplumbing]

CrowdSurfingGeezer Thank you. And Again thank for the great insight information. 👍

[@mattschamel6550]

I'll argue against removing the TRD. I'm currently working on a 2017 Richmond and the TRD has been tripped. It's installed in a laundry room where there are no vapors to ignite and cause it to trip. This one was tripped (and it known as the most common issue to cause a failure) by low gas pressure. The heater is in a rental unit and the tenant is to stingy to fill the large propane tank and has been using 20lb cylinders! I don't get it, in the long run it's more cost and trouble than just filling the main tank. Anyway, the constant fluctuations in pressure from the small tank caused the water heater to overheat and trip the TRD. A non vapor related issue and I'd say the device done it's job and potentially saved the house from burning down. Lack of airflow can cause an overheating issue as well, the vents being blocked by dust and hair will cause overheating and trip the safety as well. So it's not there for only vapor related issues. Something to think about.

[@kidrick847]

Thank you 10 million times, this is exactly what happened to me and with your help step by step I got it done 👍 thank you so much 🤠

[@theartofplumbing]

Nice 🙏

[@artymike4506]

Mr. Taylor: The pilot on my Rheem natural gas hot water would not stay lit. The glass vial was broken. I vacuumed around the hot water heater and tried to blow air down through the vent with the plunger pushed down. I called RHEEM. They sent me a new one free. My water heater was built in 2004. On the day it blew, the temperature outside was below zero (gas fired boiler) and I was running a HOT full washer. Let us say, you have replaced 100 of these RHEEM safety vials in your life. How many callbacks out of 100 have you received?

[@theartofplumbing]

Lucky none. 🤞

[@jamesshen9543]

This is exactly the same problem (not light) I see and once the blue light flashes, turn the knob from pilot to burning. It works. Thanks for the video.

[@rolandhyattjr7912]

Thank you for the video! It was a breath of fresh air. I discovered mine out upon return from a trip. Now I REALLY see what's going on and what to do about it.

[@saclausing977]

Roland Hyatt Jr a

[@JCGible]

Did you change the glass tube?

[@theartofplumbing]

Yes I did.

[@whasumara73]

Thank you for taking the time to educate us. I have the same water heater control/t-stat. The pilot went out on mine. The control knob stops in either direction ccw or cc before I can get to the off or pilot switch position to re-light. Tech support said to push down on the control/thermostat knob to set it to the Off or Pilot switch position to re-light, but it won't push down. I'm wondering if the control/t-stat is shot? Any pointers would be appreciated. Thank you

[@theartofplumbing]

It's possible, but I would try this first. As you turn the knob slowly and at the same time pushing down on knob until I could find the right spot. Hope this helps.

[@mauricioocon5572]

Jonathan that your hot burner igniter but do yourself a favor make sure the clear hose is not clogged up and is connected

[@thomasleader1146]

If your pilot light does not stay lit after releasing the pilot button call rheem support. I just called tank is under a year old and rheem said this is a known issue and they will replace the whole tank with labor for free. I tried to replace the thermocouple and I was going to replace the gas valve but rheem tech support stated several customer called back 6 months later after replacement of the gas valve.

[@allenguzman7244]

We’re you the original owner? My offer was accepted in June when the water heaters were replaced by the previous owner. It’s been 8 months so I hope they do the same in this case

[@ScottyP1612]

Do you happen to know the number to Rheem for the customer support? I'm having the same issues and would rather have the replacement! The service guy was here in October replaced the same shit and now it's doing the same thing!

[@mikem239]

Thanks for this great video! My pilot light had issues staying on and everything I read or watched said to replace the thermocouple (rheem prog40-38n rh62). After replacing the thermocouple and going through the process of igniting the pilot light 3x, it still won’t stay. Any advice?

[@theartofplumbing]

Check to see if the flame is directly hitting the thermo coupling. The flame hitting thermo coupling generates a small electrical current, enough to work the gas control valve. If it's not touching it won't work. Hope this helps.

[@joeycuellar74]

Thank you for posting. Very informative. I am having an issue removing the burner assembly for the unit. I saw that you removed the screws and yours came right out. Mine seems to be stuck. Any advice on why it's stuck or how to pry it loose?

[@theartofplumbing]

You may have to pry on it with a screwdriver. the gasket is very sticky.

[@joeycuellar74]

@@theartofplumbing I tried using a small pry bar and still couldn't break it loose. I even pulled on the large silver pipe (hard).

[@theartofplumbing]

@@joeycuellar74 sorry to hear that. It really shouldn't be that hard.

[@joeycuellar74]

@@theartofplumbing I was able to pull it loose and brushed off all the inner parts (ignitor, pilot light, element)

[@joeycuellar74]

Now I can't screw in the pilot supply line WTF

[@scottscoville1118]

How does the glass bulb thing work? Here is the answer: As already explained, if the tank gets too hot for any strange reason, the bulb breaks, and as not explained as far as i could see, by breaking, it allows a spring to shut off air to the chamber to extinguish combustion. The people who had this device implemented want to know about it if it happens because it is not supposed to happen. If it breaks, they don't want it replaced without understanding what caused the overheating and fixing that. Just like if a fuse keeps blowing, you are supposed to find out why, not just keep replacing the fuse.

[@scottscoville1118]

So that's why How to P went so much into cleaning and doing everything you can to keep the thing clean and clear and so forth. but if it's overheating for some other reason than being crowded, dirty or in the hot attic, you need to determine it. And if it is the tank's own fault that it is overheating, the tank, not just the glass bulb, needs to be replaced.

[@DApple-sq1om]

An old tank can build up a thick layer of mineral deposits. It acts as an insulator and causes the heater to overwork and over heat which can cause problems.

[@taemian]

Skip to 8:40 for the actual fix.

[@georgeward5583]

Thanks a million for posting this video! I was uncertain if my tank had that FVIR safety switch. To find out that all tanks after 2003 have some sort of FVIR sensor. My Rheem tank DID have the sensor and it WAS broken. Since Rheem is now sold at Home Depot and box stores, most of our plumbing houses have dropped their product line and parts line. The ONE local distributor in the Cleveland area told me that you cannot find the FVIR switches at any dealers, it must be ordered directly from Rheem. (They want to know what happened to the heater and why it broke). I could not wait 3 to 5 days for a part to arrive .... I was able to find the part on Amazon (Same day delivery) also as a back up, I found one on Ebay which was being sold by a local Ebay seller. Because of your video I was able to put everything back together. The tank is up and running! Thanks again!

[@theartofplumbing]

Awesome. I appreciate your comment. 👍👍👍👍👍

[@rhwcontractors7887]

Greatly appreciate your help and sharing this video.

[@jeffreymister9943]

Thanks for taking time to show us this. Going to try it now!

[@theartofplumbing]

I appreciate you. 🙏

[@adamtorrez2671]

i have been running into this problem a lot. Rheem is failing to see this as a defect/recall at the moment. I found a temp fix by cutting the wires (in the middle) and wire nutting them together until i can resolve the problem. at this time, replacing the gas valve with the new white rogers gas valve 37c73u-832 is the solution.

[@Trinibrian1]

Can u elaborate a little on this. As this is my 2nd rheem water heater in two weeks with issues. First one was banged up pretty badly. Second one was banged up but not tooooo too badly so I decided to hook that 1 up. Unfortunately it won't light. No pilot light. It sparks but that's it. Been at it all night. Sucks

[@DApple-sq1om]

"It is a safety device." I think a better design would allow somebody to reset the electric device, sort of like a breaker switch for electric wiring. AFAIK - Rheem is standing behind their product and providing free replacements to the consumer. A reputable company. I had another brand (from Sears) that also had a safety device. Sears would only provide a replacement IF their guy who charged a fortune would come out and put it in. It happened multiple times - I am happy Sears is essentially gone.

[@robertking5766]

Just learned something new great video from Bethpage NY

[@theartofplumbing]

🙏

[@cuppacheese]

I have this exact water heater, but I need help solving the problem. My pilot went out yesterday, relit no problem, hot water worked fine for about 5 hours then pilot went out again. I suspect it is the heat link, but wouldn’t that mean something else caused the heat link to go? Also, is it really necessary to replace the gasket every time you open the sealed chamber like it says?

[@josephserrao4636]

Very good you made it look nice and easy. Joe. New York.

[@theartofplumbing]

New York Nice. My birth Place. Amityville Longe Island. I appreciate Your Comment Joe🙏

[@outdoorswithcam]

Thanks for this video. Mine lasted 9 months. Won't hold a pilot light...

[@theartofplumbing]

Glad I could help. I appreciate you.

[@UberDapr]

Did you replace or reuse the gasket? My water heater says to replace it if I open it but gaskets are hard to come by right now

[@theartofplumbing]

I did yes.And yes things are crazy now, but Did you call the manufacturer?

[@deankay4434]

The Gas / Water Company threatens to charge an extra $25 if they can't install transmitters on the water and install a new gas main. Fine! They replaced the gas meter outside but came inside and said the water meter had the new radio on it. Then he tried to lite the water heater. He had no clue as to push the igniter on the right hand side as he was pushing on the "RED" pilot button. He simply said: "You will have to call a certified plumber!" It was working fine until 40 minutes ago. No broken glass bulb to shut off air (No air, no flame, no flame, no thermal coupler voltage, no voltage, the burner and pilot go out as gas is cut off at the control valve. ) It is "TORX - 20". There are Star Screws but not in the US. 140+ types & names! It's not your fault, everyone calls the Star bit / screws. ASE Master Tech, retired!

[@theartofplumbing]

Yeah, I know that bites, I get that all the time from home owners. gas company policies

[@deankay4434]

@@theartofplumbing It is the "Tree Huggers / Earth on fire Crowd" that are controlling you by gas, water, electricity. Turn off electrical during peak hours, later as updated appliances installed w/o standing pilot, the gas gets turned off during peak winter hours, except for the retired at home all day. It's all about control. Like cell towers, one module sits up on top and went a RF signal goes out, these new modules kit in. They tell you now it's to detect leaks, but it allows to "Meter Reader" to sit in a truck or electric car and do more houses in one day. But they are not telling everyone the whole scoop. I am just retired and planning restoration a 67 C10 pickup because I am 6' 3" tall. But doing research on paint chemistry, the EPA banned sales of the active ingredients in paint stripper. There is 7 types of sandblasting. All expensive, dirty and fills cracks and crevices with sand / soda that comes out when painting. The EPA banned it to the public because since 1976 to 2016, 14 soles have passed due to misuse, even trained techs. But more than 14 died in Chicago died in firearms related drive by's. But the EPA didn't tell us they can't control the waist disposal. So, instead of asking anyone who uses it (100,000 -/+ week), they just took control an eliminated that freedom! One more freedom gone without representation. Sad! DK, ASE master tech since 78, retired.

[@AlbertMelfo]

Thank you for the video -- really helpful in understanding the Rheem set-up. But what caused the tank to overheat in the first place? What will prevent it from just overheating again after you replace the FVIR? Do they just wear out after so many years of use (my tank was installed in 2007)? I don't want to replace it, and then have it overheat again as soon as I get it running. Thank you.

[@theartofplumbing]

If the water heater is in the attic. It can overheat fast in the summertime. To much heat and not a sufficient amount of airflow will call for the safety device to kick the water heater off. Also if the water heater is not properly vented would cause a water heater to shut down. Check for the clogged vent pipe. I appreciate your comment. 👍👍

[@mauricioocon5572]

Clean out the side vents with your shop vac

[@jodyevans2323]

Saved me tons of time thanks for your help

[@theartofplumbing]

Nice glad I could help

[@rodplumb]

Just the video I needed 👍thank you

[@theartofplumbing]

Awesome. I appreciate you checking it out.🙏

[@abadkid09]

Do you have to drain the water heater first before starting to work on it?

[@theartofplumbing]

Not with what I had to do in this video. 👌

[@ClaudiaLizzybeth]

I just to say thanks for this video. Our water heater went out and we had a hard time getting it started. We watched your video and it help and we got the water heater up and running! So thanks again

[@theartofplumbing]

Glad I could help. I appreciate you.

[@fermincontreras3014]

Broooo!! thank you very much I fix the water heater following you you instructions step by step put everything back in it works thank you

[@theartofplumbing]

Awesome. I appreciate the feed back.

[@pumpguy2213]

Thank you. Great video. Just pretend I'm really stupid. You explained how the bulb full of oil bursts, then the water heater shuts down. You later stated a time or two that it's a great system since it shuts the flame off immediately. What you said was "when that little glass tube pops, it holds the device in place, once it's popped, it releases that device and that device shuts down the water heater". What I never heard was HOW it shuts down the water heater. You went on to explain the importance of ventilation from the bottom and cleaned out some vent holes and vacuumed everything out, but it sounded like the ventilation issues were common with "attic" installations. I assume, the oil, plugs the vent holes and prevents combustion. Is that how the safety device works? If so, installing a new bulb full of oil without cleaning out the vent holes would be fruitless. Please enlighten me, or us, if others are wondering.

[@pumpguy2213]

Never mind. I figured it out. The bulb is holding open a spring loaded vent plate, beneath the bottom of the combustion chamber. When the bulb bursts, the vent slams closed and the flame and pilot are extinguished due to lack of oxygen. Another fellow posted he removed the device since it was valid only if someone were to store gasoline or other flammable liquids near the water heater. You cannot simply remove the device but you can stick a 1/4" bolt or other object in place of the oil filled bulb to keep the vent open. I'll try it and let you know what happens.

[@theartofplumbing]

Once the little safety bulb device pops, the gas from the gas control valve is triggered and shut off right away shutting gas to polite and main burner, and yes when a water heater is installed in an attic there is always the possibilty the water heater will over heat in the hotter months of the year and this unfortunately triggers the safety divice as a safety issue. Most of people don't know this about water heaters in attic, not even some plumbers. Water heater manufacture don't recommend water heaters be install in attic because of the entence heat in attics unless there is some kind of proper air flow, like may be a roof vent near by or something like that. Me personally i don't care for water heaters in attic and I'm sure most plumbers would agree. Hope this helps. Thank you for the comment.

[@theartofplumbing]

Nice

[@pumpguy2213]

@@theartofplumbing OK. Thanks again, and to make things absolutely clear, for anyone else out there frustrated, angry and willing to part with 1-2 thousand bucks For a new, yet unneeded water heater, this is your answer; the safety device, pictured in the above video, on the bottom rear of the combustion chamber is the FVIR (Flammable Vapor Ignition Resistant) FTR (Fixed Thermal Release) assembly designed to shut the flames off if there is an explosive event in the combustion chamber (caused by gasoline or other fumes from combustibles stored nearby getting into the chamber). Unseen, beneath the bottom of the combustion chamber, is a spring-loaded steel plate (or door), covering the vent that allows air to flow into the chamber for proper combustion. The plate is held open by a 1/4" steel rod about 1 1/4" long, extending through the bottom of the chamber. The FVIR sits on top of that rod and the oil filled capsule is positioned within the steel bracket to hold the rod down, against the pressure of a strong spring (keeping the vent door open). If and when the capsule bursts, the spring slams the vent door closed and stops air flow, extinguishing the burner and pilot flames as the oxygen in the chamber is instantly consumed. (Note: The FVIR is not connected, either mechanically or electrically to the gas valve. It does not shut the gas off. Rather, when the flames are extinguished, the thermo-couple cools, stops supplying current to the gas valve and the solenoid in the valve shuts off the gas.) If you try to relight the pilot, you can't, because there is no oxygen in the combustion chamber. You can see the ignitor spark through the window, but no pilot flame. If you let it sit an hour or so, the pilot will re-light (because air has seeped in by this time) but it'll go back out within a minute, or less if you turn the burner on, again, because the air flow is shut off to the combustion chamber. I put a 1/4" bolt in the FVIR in place of the capsule and everything works like new. There is also a safety fuse wired into the port where the thermocouple screws into the gas valve. If it goes, you will have almost the same symptoms but you will not be able to get the pilot to light at all. The fuse is easy to bypass (another vid shows how) but if that doesn't work, this is your solution. From what I've read, a lot of folks end up replacing the thermocouple, the gas valve and then the water heater when all they really needed to do was watch this video and stick a bolt in there. Also, since you have to take the burner out anyway, blow it clean with compressed air before re-installing and you'll get hot water faster as well.

[@coltonbornhorst8764]

@@pumpguy2213 I want to buy you a drink my friend.

[@jtaylor3707]

My pilot will stay lit as long as I do not turn temp above minimum. But, come winter and we want to turn temp from A to B it will go out within the day. Turn it back to A and all is good. B, C or D are just not doable without the pilot wanting to go out within hours of bumping up the temp setting. What could be the cause? One day, we dream of possibly setting temp on C. D would be too bold.

[@janiero5]

Your video was very clear and helpful

[@theartofplumbing]

Thank you for your feed back and support. I appreciate you.

[@blankman4872]

Thanks for the knowledge on your video bro i appreciate you 💯

[@theartofplumbing]

@@blankman4872 🙏

[@KevinSkylitphotoCom]

Do most plumbers carry this part with them, or would they have to order it from Rheem? Probably should have a license contractor put it in or risk voiding a warranty, would you think? Saw a different video that showed removing a plastic, sensor perhaps, from where the thermal coupling goes into the bottom of valve assembly. You've probably seen or heard of that one? Anyway we can know the difference of what we would need, other than taking it apart and seeing if your glass safety device is shattered..?

[@theartofplumbing]

No plumber that I know of carries this part on there truck. We always call the manifacture for this part. It's always best to have a lic plumber install or work on water heaters. This video is for information, this video is not for everyone.

[@scottrippy8857]

Great video

[@theartofplumbing]

@@scottrippy8857 thank you I appreciate you 🙏

[@touacheng9936]

I have a question. I have the same one..it was working fine until the other day..it just went out..I lit and worked for a day and goes out again..so I relit again than it stays on foe few hour..now I can't even get it stay lit..I get it lit and as soon as I let go of the pilot it dies..is that the same problem?

[@theartofplumbing]

Sounds like it may be your gas control valve, I would call the manufacturer, and talk to a Tech. I know this is crazy, but I have been to many homes were the gas has been cut off and home owner didn't know. Easy mistake😖

[@johnnyb1776]

It’s a good safety system, but it doesn’t last very long. Thanks for the vid!

[@theartofplumbing]

Thanks for watching!

[@eess8490]

Just bought a 40 gal gas unit, and it will not ignite at all, but has spark. Rheem is very much aware of the issue and is sending a replacement part and only costs me 30$ more to get the replacement in 2 days. Stay away from Rheem if you need a gas water heater.

[@TerryMundy]

Thank you, Sir. From this video I learned to be patient and follow instructions. You were spot on and made it very easy to follow and understand.

[@theartofplumbing]

Glad I could help and I appreciate your support🤜🤛

[@TerryMundy]

@@theartofplumbing I just subscribed. With plumbing projects I want a trusted source to go instantly.

[@theartofplumbing]

Thank you👍

[@kathyseneski5495]

How do you get the door open it seems it’s very tight on mine

[@jackgahan149]

Wath is the name of that part??? 11:46

[@theartofplumbing]

The device you’re referring to is likely a thermal release device (TRD). These devices are often filled with a special oil and are designed to release pressure and prevent overheating in water heaters. The oil inside helps to detect temperature changes and activate the safety mechanism1.

[@davidnelson7550]

Great video. For sure my problem could be solved if I could find a part. Any recommendations?

[@theartofplumbing]

Sorry, I hope this helps..... amzn.to/36f44pa

[@Swampnutz10303]

Thank you for posting this video, it definitely helped to see the process first. I have a question about that orange grommet where the burner, ignition, and thermocouple lines run through from the combustion chamber cover. How critical is it? I'd say you want a tight seal, but I had to slice a bit to remove the dead thermocouple and it ended up cracking just a tad while inserting the new thermocouple. While inserting the grommet back into the chamber cover I noticed it was frayed just a little and it sits a little crooked in the hole. To be honest it wasn't firmly seated to begin with but in either case no noticable gaps. Any need to worry?

[@theartofplumbing]

Thank you for your support. Well I think that may be a better answer the manufacturer to help you with. Sorry. Again thank you for your support.

[@Marcoperlera]

Very helpful video! Thank you so much for posting!

[@theartofplumbing]

I appreciate you👍

[@Brad-tq2pi]

What is that glass tube part called?

[@theartofplumbing]

Water Heater FVIR (Flammable Vapor Ignition Resistant) or FTR Fixed Thermal Release

[@Brad-tq2pi]

@@theartofplumbing thank you

[@theartofplumbing]

@@Brad-tq2pi for sure👍

[@hexhead5732]

I have that exact problem thank you for this video very helpfull 👍

[@theartofplumbing]

Glad I could help. I appreciate your comment.

[@simonw7390]

Is this "glass safety device" also on Rheem heaters with the Honeywell GCV that has the blue status light? My brand new Rheem ran one night then failed. The status light on the GCV no longer comes on so we suspect the GCV is the problem. The heat was set really high though when it failed..

[@troyjon9]

I'm having the same problem, where can I buy the FVIR Sensor from

[@theartofplumbing]

www.amazon.com/Flammable-Ignition-Resistant-Thermal-Release/dp/B01A932ISE/ref=mp_s_a_1_fkmr0_1?keywords=rheem+fvir+sensor&qid=1576619203&sr=8-1-fkmr0

[@Lancem01]

Did you install a new glass safety device? or did you just use the existing one?

[@theartofplumbing]

I used a new one, the old one busted.😖

[@koosh30]

So did you simply replace the safety device?

[@theartofplumbing]

Yes

[@Jascensionvoid]

So great video! But quick question. My father in law came and was tearing it down to replace the themocoupling part. Well that silver wire you literally just pulled out in the beginning. He did the exact same thing but ours snapped right under the main top. Just broke right off when he tried to pull it out after unscrewing what was locking it in place. It was almost as if it was stuck. So do we need to replace the entire unit now and get a new water heater since that line broke?

[@theartofplumbing]

I would say call the manufacturer and they can send you a new one out, and sometimes with out a charge. It may be a difective part. When you call them have model and serial number ready, on side of water heater.

[@Jascensionvoid]

@@theartofplumbing I’ll try that. Right now the other part of the pilot light gas wire is still stuck in the unit and can’t seem to get it out. So trying to figure out how to get the piece still stuck inside the hole out. But I’ll def try what you recommended by calling them. Sad cause the unit isn’t even a year old but since my father in law had to replace the themocouler I’m sure that “voids” the warranty. But I’ll still call and ask. Thanks. Great video! Not sure why it just didn’t pop out like yours did haha

[@raulortiz5367]

Do you know if Rheem's Richmond products has this feature?

[@victorrios6118]

I have a question can you bypass that safety sensor for a couple of days because I ordered mine is taking up two weeks

[@theartofplumbing]

Sorry. Even if I could I wouldn't recommend it.😖

[@sonicboomin]

I have pseg coming tomorrow. I think same exact issue. Should they have those parts on hand already? Mine in basement worked fine for 8years. Can under be dirty and clogged to cause that?

[@JillsVirtualTours]

Thanks for the video, great information. Is there a difference between gas and propane when repairing? Any safety issues we should be aware of?

[@theartofplumbing]

It's all the same. The orifice is the only difference. Great question

[@catares2000]

The main gas line (big one in the center) is held on to the control box by a nut, just like here. On a propane unit, that nut is LEFT HAND THREADED. Turn it clockwise to unscrew it. That’s the only diff I know of.

[@nightmare_68]

Hey. I have a problem. Do you think you could help? Our 50 gal won't turn on after the power went out for a bit. I've already flipped the reset switch and such. Is there anything else I can do? Thanks.

[@theartofplumbing]

Did you check the breaker at electrical panel. I'm assuming your water heater is electric and not gas.

[@nightmare_68]

@@theartofplumbing Yes, it is electric. I checked it at the breaker too, yeah. It's getting a proper voltage and all, no signs of a flipped breaker or anything there- a suspect a blown element?

[@theartofplumbing]

@@nightmare_68 yes it most be dang. 😖

[@angelastringer3901]

Thank you, Sir....

[@theartofplumbing]

Glad I could help. I appreciate you 🙏

[@angelastringer3901]

@@theartofplumbing 🙌🙏

[@Runk3lsmcdougal]

Holy crap man, would of never ever figured this out

[@theartofplumbing]

Yeah it's a tricky one. 👍

[@Neildiamond127]

Hello. Great video. I have a ge and it's set up the same way. I had a pin hole in the water connection hose. So the pilot went out. Is that safety popped because of it was it wont ignite? Also it says I need to replace the gasket if I open it up. Is that true?

[@theartofplumbing]

Thank you. The water may have spilled on the tube and caused it to burst.and the do recommend replace the gasket.

[@Neildiamond127]

@@theartofplumbing thank you for your response

[@marcinw4660]

this guy is amazing. this is like an instructional video how to fix a spaceship while traveling to mars

[@theartofplumbing]

🤔cool

[@joerico9461]

Hope it didn't go back out after a few minutes those white wires that are between the gas valve and a thermal couple will go out only way to get it to work is to unplug them then spring the thermocouple back in then it will work fine just replace the gas valve at a later date it is a faulty gas valve ECO safety contact Rheem for a new gas valve

[@kimchun7636]

Thank you sir!!!!

[@theartofplumbing]

For sure. I appreciate you 🙏

[@torycp]

I think I have the same water heater but a pipe bust and had water all over it and now it will not cut back on . Is there anything I can do to get it on ?

[@Denham142]

Replaced thermocouple still can't get the burner to light pilot light goes out after being released I watched your video and removed the assembly again and the glass was intact not damaged do you have any recommendations as to where or what I should check next

[@richchaput6051]

Same here

[@richchaput6051]

Jared I think its the control valve that's what I'm trying next

[@RawJa777]

@@richchaput6051 Any updates? Did you get it working after replacing the control valve? I've tried replacing thermocouple, entire pilot assembly, FVIR is in tact, seems air flow is good...still not lighting. Also, my piezo ignitor is broken after clicking it a thousand times. Does the control valve come with one or is that yet another part I need to look for?

[@kroman72a]

Thank you so much ... I was able to help my mother with her boiler with your video and save a lot of money too

[@theartofplumbing]

Cool. I appreciate you.

[@juancamey3632]

Tengo un problema el piloto enciende pero al poner en on hace una explosión adentro y se apaga el piloto me podría ayudar por favor

[@georgefullbattery9085]

Hi and thx for the video. My pilot is stuck and will not push down. Any ideas? Thx

[@sle6497]

I have a Rheem 22V50F1 and just installed a new thermocouple. The unit will run for about 10 minutes and shut off immediately. The glass device is still intact. The vents are clean and clear. What could be the problem?

[@theartofplumbing]

Could be the gas control valve, but first call Rheem it may be a recall on it. also check your vent on roof. If cap is missing, wind could be blowing it out👍

[@sle6497]

@@theartofplumbing The pilot flame looks good, blue andsteady. Don't feel any down draft. The main burner flame is clean and blue. I am thinking that the solenoid valve may not be holding. The unit is 15 years-old; however, it is very clean, no rust. Blow the pilot tube with compressed air. Just order a new control valve from Supply House. Will keep you posted.

[@sle6497]

@How to Plumbing It was the control valve. Everything works good now. Replaced the T&P valve also.

[@buddhalovechild]

Thank you.

[@gerrywithaG]

My pilot comes on - the unit ignites -- but then it goes out after reaching temperature and does not come back on until the unit cools down (I have to manually turn the pilot back on). The unit literally was installed a year and a week ago... I took it apart and it was nice and clean. Cleaned the end of the thermocouple and it seemed to work - once - but out again.....I'm guessing I have a bad thermocouple.

[@theartofplumbing]

Yeah I would give the manufacturer a call and talk to one of techs.

[@gerrywithaG]

@@theartofplumbing They are on the way -- will report out what the issue was!

[@gerrywithaG]

They think it's the gas controller - even though it lights. They are going to order a new one and change it - may be a week before we know for sure!

[@theartofplumbing]

Wow. Sorry you have to wait so long, I'm sure that's it. I'm sure they get that same call all day every day.

[@gerrywithaG]

@@theartofplumbing It was the main gas valve - they changed the thermocouple as well. Since it was literally a year and 2 weeks old - I had to pony up $182 for the service call -- which is BS in my book. No more Rheem products for me!

[@benwolfnecklace1649]

Which water heater do you think is better between Rheem and EO smith?

[@theartofplumbing]

There both the same

[@benwolfnecklace1649]

@@theartofplumbing ok... It sure is hard to get parts for the Rheem though

[@Pyridox]

Thanks Claude. Glad to see you posting videos again.

[@jordanray9282]

Is the process the same for Rheem performance heaters too?

[@SW-ux3oc]

Maybe show the glass safety device.

[@ybuckwold]

I have same water heater. I am having issue that the gas is not going thru. I disconnected the main burner line and was able to blow thru that line no problem. I disconnected the gas line to the tank and set the knob pilot and pushed in knob but was unable to blow into the spot where the gas line goes in. The little box that has the gas line going thru it into main burner seems to be clogged. What can I do?

[@theartofplumbing]

I would recommend calling the manufacture. Have your serial no and model ready when you call. I

[@chaenice4371]

I have brand new hot water heater and mines just stop 🔥 liteing mines is located in the garage and it’s cold in there the first day it was working I fixed it and lit it the same day it went back out I’m in Houston and it’s been really cold so I tried to go back and do it the next day it was not give me no lite 🔥 this time do you know why maybe?

[@theartofplumbing]

Check your water heater vent on roof. The vent cap may have blown off and wind could be blowing back to water heater keeping flame out. kzbin.info/www/bejne/g5-ahmZmpMidf68