Hyundai Cooperates with NHTSA Investigation Over Ioniq 5 ICCU Failures | Fixes Coming in July

[@tonypegler9080]

MIne has been in the workshop for 4 weeks waiting for a replacement unit, also waiting for a high voltage fuse which has been backordered. This was after a the ICCU software update was done 3-4 months ago when the car died in the driveway while on charge.

[@skicourt8761]

My third and probably final post from me. They repurchased my Ionic5 and today I am buying a Model S. THANK YOU Ionic Guy! I loved my I5.

[@johnwentzell2357]

Bought my 2022 I5 in May 22…in Oct 22 while starting the vehicle I got rumblings and warning and 12v dead….jumped vehicle and drove to dealer….got It back in the next day….they replaced 12v battery….lasted three days, back to dealer dead 12v…week latter got it back… they changed the ICCU….Week latter 12v dead again….never had the car again….Hyundai bought the car back…during all this time I drove their loaner cars….Car only had 4500 miles…Got all my money back which included interest on the car loan….Received money in mid April and Bought a 2023 I5 in May….we loved the car

[@curseknight5]

And isnt there also news about Hyundai doing something about the brake lights turning on for iPedal??

[@Victorp1612]

Had the issue on my 2022 Kia EV6 .... 7 weeks for parts

[@mariedoucet2371]

Been waiting since spring 2022 for my ultimate Ioniq 5 and have watched all your video. Your ‘to the point’ and very informative vlogs are excellent. I highly recommend them to anyone who is contemplating buying an Ioniq or any electric car for that matter. You’ll learn a lot. Finally got a 2023 Ioniq 5 this week (luxury trim as ultimate trim is a unicorn in Ontario Canada…I am 65 and don’t have years of waiting left…). Patience and regular visits to several Hyundai dealerships got me one. They are literally almost non-existant in this part of the country. But watching your video made me more adamant that I was getting one and I succeeded. Keep up the good work.

[@MesoScale]

Congratulations! When I waited 9-10 months for mine, it was horrible. All those rumors revolving around missing parts and faulty chips, and Ioniq5s that accidentally got tossed into the water at the destination harbor or damaged by the crane, were stressing me out. It is an experience I do not want to repeat ever.

[@sergiomomesso1590]

I have the long range all wheel drive version, very like this car, even knowing that it's not perfect. Since when I reserved it (in Canada) , price and subvention of all version was not decided. I choose this middle model, but if now I would buy it again, I would take the Ultimate too (Only 5k more). In my personal opinion about Ultimate, only downside is it come with 20 inch wheel, I prefer the 19 (Have better range).

[@sergiomomesso1590]

@@MesoScale My opinion, ( rumors revolving around missing parts and faulty chips) it's about most of car industrie, not only related to EV car... About fear of EV car accident, you know the difference between an EV car fire and gazoline car fire? If you are still conscious, in EV car and if you buy red cross the emergency belt cutter that came with glass breaker (2 are placed in my car). In catastrophique accident, you have more chance to survive in EV car since if fire start in EV battery the fire is intense, yes, but you can run away after this begin. In gasoline car you have the chance the car explode ( I saw this happen in front of my eyes on highway) no chance at all to survive when this happen. Statistic I saw like 9 months ago, EV are or was more safe compared to gasoline one in death rate vs ratio. This without talking about Hydrogen, it's more explosive compared to gasoline. It's why I think EV car are more safe compared to the 2 others.

[@zoltronr6]

Had my ICCU replaced this spring. Car was at dealer for about a month. It is a 2022.

[@StayConnectedEV]

I have said this before and no one wanted to hear me. Hyundai never wanted to address. My issue was charging at the 46kwh rate at home. Always would get a thermal shutdown. Hyundai corporate was involved they couldnt figure it out. They had many techs look at it to come back with the cable from charge port to ICCU needed to be replaced. Nada didnt fix it. Hyundai should be embarrassed and I hope they have to recall every Ioniq 5 made. And also this isnt just the issue surrounding the ICCU.

[@Seitenwerk]

Never heard about a single car so far. Is this some US only problem? With the low voltage I would see some problems especially when higher kw must be reached.

[@davewalden1504]

Thanks for keeping us updated on these issues!

[@nicolasfortin4216]

it's a know problem, get your home charger down to 32A it shouldn't trigger thermal shutdown. Hyundai still working on resolving this issue. New better build charge port is the solution but it's not a "recall" yet here in Canada, Just a bulletin so far

[@MAGApepe]

ouchie,,, i would put a litt 12v replacement one in as soon as i got an ioniq

[@alexbrown7665]

This is great to hear. I'm looking at scooping a Mfg buyback. I'm a little hesitant to pull the trigger because I don't know what the remedy was. The complaint was battery issues. I assume this was related to the 12v battery dying.

[@tayvongwira]

My Hyundai was n the dealership in the shop for 3months with iccu..

[@coldwaterjohn]

My Sept ‘21 UK I5 Project 45 ICCU failed last week. Dealer is applying to Hyundai for warranty pre-approval to sort it.

[@jm9371]

Thanks for the regular updates. I finally got my 2023 EV6 GT line last month. Most of your channels' content is relevant to me.

[@skicourt8761]

Update from a previous post. My ionic5, built 12/21, ICCU failure, 24,926 miles, on 3/17/23, in shop till 05/01, I now have 30,000 miles on it. CA lemon law is offering me a repurchase by Hyundai on 6/26. I Love my Ionic5! BUT I do not want lower my standards on the reliability of my 06 tacoma. Will I repurchase? $$

[@slademoore5322]

@ioniqguy these videos and the comments have been so helpful as my family considers buying this model. Is there any documentation as to whether the 2024 model year is subject to the ICCU and level 2 charging problems? Thanks!

[@MegaSn0wb0ardJunkie]

My 2022 i5 was one of the unlucky ones with a failed ICCU and High Voltage fuse. It went into the shop on May 12th with 21.5k miles. Bought in February 2022 and a production date of 11/19/2021. Parts just came in so I should be picking it up this week. I was unfortunately hit with the bad 12v system issue with blue link back from November '21 to March'22 and was excruciating to wait then get the car back for two months then to have it taken again. Hopefully this is the last time I'll have the issue. Thanks for the update!

[@MegaSn0wb0ardJunkie]

@@harrychu650 it's a very high consideration at this point. I know teslas are quite mature at this point but they are still lacking some key features that I use frequently in my i5. V2l, 800v architecture (which hopefully tesla has some faster charging in up coming models), physical buttons, easy change regen levels, and it just being another car on the road. Range, thanks credit, and reliability are definitely a top factor so it's something I've been considering. I'm going to get my car back, see how it drives for the summer and hopefully I can see the changes in the 2024 models of the i5 and model y. We'll see what happens.

[@philhyde983]

This has been happening on a lot of EV6's as well. Statistically you are probably right, but I see at least 1-2 new posts a week with the dreaded electrical system error (it's either this or a 12V battery issue which can be secondary). The big issue is PARTS AVAILABILITY. People are waiting months for replacements. Maybe this will light a fire under their ass.

[@tednixon9326]

My 22 Ioniq 5 blew 2 months ago and I've been waiting ever since for a replacement. Still no word on when my dealership gets the ICCU. What do I doo to speed up the process?

[@will0499]

Thank God, I didn’t buy a Hyundai Ioniq5. I was so close but I am now thinking of getting a Tesla Model Y

[@radiioman46]

My 2022 I5 had this failure and it took 6 weeks to get the replacement part in. So, my question, why a software update, if it is a hardware problem. Paint me confused. BTW, I traded it in for a 2023, and now, I'm worried I could get hit by this again.

[@jintsuubest9331]

22, 23, and 24 model are the exact same vehicle (the drivetrain, the electronics, and the battery infrastructure) Whatever design defect they got in the 22 will still be there. My guess is some of the part Hyundai source has shitty qc standard.

[@TeddyD802]

I’d love some answers about the level 2 charge failures. Why is so much heat being created? Cleaned my charge port and charge plug with QD electronics cleaner, no change.

[@StayConnectedEV]

read my comment.

[@Seitenwerk]

Never clean your charge port with any cleaners. Those are designed to overcast the car lifecycle by a long shot even in weirdest weather conditions. Never heard of heating problems so far. Are you affected?

[@forwardfaith]

Ioniq guy, how many miles do you have right now? Thanks for the update.

[@TheIoniqGuy]

Just about to hit 20k

[@davidhartley5657]

The iccu on my 2022 ioniq 5 rwd sel failed in Feb, 2023. Hyundai took a month to replace it. I wonder if the replacement iccu is the failure prone original design or an updated, improved one. How can I tell?

[@jintsuubest9331]

Can you press hyundai and ask if they simply cheap out on qc?

[@fredgreene]

I’ve got a 2022 and about 53 weeks after taking delivery, the ICCU failed. It’s been at the dealership since April 10 (today is June 25) and they still don’t have an ETA of when the part will be replaced. 😢

[@TheIoniqGuy]

Aye aye aye!

[@joebeam7332]

Is this issue affecting the Kia's or Genesis'?

[@nicolasfortin4216]

it's the exact same platform E-GMP.

[@joebeam7332]

@@nicolasfortin4216 That didn't answer my question.

[@rose415]

TY for all your shared information

[@mjorn19]

What I'm wondering is what the hell does giving a software update of impacted vehicles mean? Is that everyone? Is that people who had the ICCU blow? Do we have to wait until they break for preventive fixes? They're still not being clear.

[@TheIoniqGuy]

That’s what I’m confused on as well but will keep everyone posted. I would imagine it’s probably some sort of preventative fix to stop whatever current spikes to the iccu they’re referencing

[@nicolasfortin4216]

​@@harrychu650with their excellent (efficiency) original Ioniq plus the models we didn't get here in North America? Hyundai is not that new in EV tech.

[@adrianguggisberg3656]

⁠@@harrychu650Actually, dependability isn't a strong point of Tesla. Neither statistically nor from my own experience with a fleet of currently about a dozen EVs, about half of which are Teslas. I agree that Teslas have certain advantages over other EVs, but they are plagued with numerous issues, that differ from generation to generation and model to model except (thus far) a MIC M3 SR, which had no issues thus far, but is of limited usability due to its lack of a sensible boot. All other Teslas we have or had, suffered from multiple problems with drive units, door handles, wipers, headlights, water ingression, suspension and brake wear, etc, etc, none of which we experienced with our Hyundai and KIA EVs. Interestingly, use cases have changed over the years, the Hyundai products used to be better for the shorter range jobs and Tesla for long range driving, this is now exactly the other way round, the current generation Ioniq 5/KIA EV6 are better for long distance driving than the MY/M3, but the Teslas are great for the short range and off the motorway stuff.

[@dieterschleenstein8806]

@@harrychu650 Tesla has also a lot of product recalls and investigations, f. e. actually the steering problem. During last year a lot of MYP of Grünheide had a fail of the propulsion engine.

[@skicourt8761]

Has anyone else had the charging current while charging @ Electrify America go from 40kw to 140kw to 40kw rapidly and continuously for up to 5 minutes, then go back to a steady 120kw? This has happened to me several times sporadically between 40%-70%. I would think this would not be good for the integrated charge control unit. Another ionic5 driver has confirmed they're also experiencing this typically at a 150kw charger. I understand my EV sets the charge current rate but is Electrify Americas equipment delivering it consistently? I have videos of this even after they replaced my ICCU and 30 amp fuse.

[@trevormf]

Many times on my EV6. Out of Spec has talked about it a few time. They now call it the “Signet Surge” kzbin.info/www/bejne/nqfCoIZpi6ykoqM

[@GeoffJohnson]

Yes this happens on certain EA stations, and it's just with our cars, it happens to many cars including Lucid. Seems to happen to high voltage cars only.

[@yousuck9954]

It did it a few times to me. When it happens I immediately shut it off and restart a new session.

[@GeoffJohnson]

@@yousuck9954 no need for that, it goes away after a minute or two

[@lauraanderson76]

I am having this issue I think. Randomly, my car gave a warning that 12V was low and I should stop safely. Only screen by steering wheel will show. Other will not even turn on. Restarted car and it has driven fine with no concern for a week. Today was leaving with my kids and started with one screen and warning again. Will not restart. Dealership says they are booked until august. Already called Hyundai customer care. HELP!

[@fsxflyer789Productions]

Ioniq 6s are affected by this too? I thought they would've ironed this out by now....

[@fsxflyer789Productions]

@harrychu650 I like my car too much to trade it in for a tesla. Hyundai makes most of their car parts in house like Tesla does through Hyundai Mobis. The ICCU in question is also made and designed in-house by Hyundai. This is just the unfortunate downside of a first revision 1 of anything and it's quite common in engineering

[@victoriavictory6558]

I have brought mine in 4 times now for ICCU issues . They keep telling me the do the upgrade and nothing is wrong . Yet I keep getting the failure . I can’t get a Manager to call me back . Worst service ever . I’m so frustrated. I have like 22,000 miles on mine . It’s so unreliable. I’m afraid to drive it on a trip anywhere now

[@daveandpriscilawesterhof8766]

Message from the Netherlands. EV6 2022 model and the ICCU failed with the typical popping sound on May 15th. After a month at the dealer, the ICCU was replaced as well as the fuse. Car still not working properly well as car does not charge AC (but does charge DC). Am engaging with lawyer now to pursue buyback. Fantastic car, but proven very unreliable

[@techgeek2994]

i had mine charging and it tripped house fuse for whatever reason it wouldnt charge anymore. i dropped it to dealer probably iccu problem car has only 22 000 km on clock

[@robertreynolds8092]

Mine died on the 3rd of March. My buyback is finally coming close to being done. No software will fix this. Hyundai never helped me, never called me back, never said what was wrong. Hyundai will never get back as a customer.

[@jamespeterson7100]

How do they know if it’s broke or not?

[@Dennyjungwirth]

My 2022 has now been sitting on the dealers lot for 7 weeks waiting for the part. The dealership nor Hyundai can provide any dates as to when they believe the part will be available to ship. Reading all these comments sure makes me uneasy moving forward that we can trust or believe in Hyundai to provide reliable EV's that they we can depend on as primary vehicles. SO disappointing!

[@tomchav]

I only had 1200 miles on my 2023 Ioniq5 and my ICCU failed. Car has been in the shop for 10 days, and still they have no ETA on receiving the back-ordered unit from Hyundai. I've started working with a Lemon-Law attorney in anticipation that it will ultimately surpass through 30 day benchmark for California. I am so pissed.

[@TheIoniqGuy]

That really sucks but thanks for letting us know. I’ve heard from other 2023 I5 owners having failed ICCU as well so not sure why they’re only saying 2022. Be sure to report it to NHTSA

[@nicolasfortin4216]

​@@TheIoniqGuy PR...

[@JAM_2024]

Wah

[@Dennyjungwirth]

Mines has now been at the dealer for 7 weeks. With no ETA & escalating up the ladder provided NO help. Sounds like its time to start finding an alternative. UGH

[@40fingersfamily]

My iccu just blew on my new 2023 Ioniq 5 limited. Only two months old, 1200 miles.

[@TheIoniqGuy]

Noooo! That's incredibly dissapointing. How are you feeling about it?

[@40fingersfamily]

It sat at the dealer untouched for two weeks. Today they called me and told me the new iccu is ordered and shall arrive within five business days. We have loved the car this far - but i feel a bit hesitant now about long distance trips…..

[@40fingersfamily]

Have there been cases of multiple iccu failures/replacements?

[@TheIoniqGuy]

I can't recall having heard of multiple ICCU failures but I certainly wouldn't rule out the possibility.

[@40fingersfamily]

Fabulous!!! 🤣

[@utuscany]

One year passed and then more recalls. Cars in the shop again. Ridiculous

[@awong9970]

Any idea if this will be an OTA update or if we should make an service appointment for late July now?

[@TheIoniqGuy]

It won’t be OTA as it’s for the drivetrain. I’d make an appointment. You can always cancel if it’s not released by then

[@laf43777]

My friend had me drive his Inoniq5 after eating at a restaurant. The frigging car went into paralysis as I was pulling out of the parking lot. I started pressing every button I could find, including one stating something about updating software. The vehicle finally started. Horrible experience. I feel sorry for my friend

[@TheIoniqGuy]

Sure sounds like operator error to me

[@OskarGoldman]

Bought my I5 on 2/20/22. ICCU failed on 5/10. It has been at the dealership since then waiting for the replacement ICCU that is backordered nationwide. So, 7 weeks and counting. I have already talked to a lemon law lawyer and they have sent Hyundai a letter to get the buyback started. This is happening to way more than 30 owners. Reddit has a thread that collects all the owners that this has affected.

[@ronedwards8239]

Only one news organization properly pointed out these failures that I came across. I wouldn’t buy Kia or Hyundai period. Kia with there oil burning engines and giving customers the run around for one.

[@ronedwards8239]

Yeah they were quite until their hand was forced to fix it. They first blamed customers!

[@BigEightiesNewWave]

UPDATE 7/10/2023: NHTSA has opened an investigation into the 2022 Kia EV6, which joins the Hyundai Ioniq 5 under a probe of loss of power during driving. Both EVs have been the subject of owner complaints that power is reduced or lost completely while the vehicle is being driven.🤣 Can't make this stuff up, car should NEVER have been released on the public.

[@alexandrecarvalhonaves2200]

That was my main issue with IONIQ5 and made lose the faith on Hyundai and also this model. I will never buy a Hyundai again.

[@Visualhead_Spacer]

is this a ioniq 5 only issue? I know they share parts with Kia. I've had my ev6 for almost 15k miles now, no issues and car is perfect.

[@automatom81]

I’ve just been hit with this. Hyundai is paying for a rental car, which can’t be good news. I’m guessing I won’t be seeing my car for a long time.

[@TheIoniqGuy]

I've heard that from some others in the past week that dealers are able to get the replacement ICCUs in several days now so it's possible they sent a stockpile as the recall is now out.

[@automatom81]

@@TheIoniqGuy I’m in the UK, but hopefully what you said is true globally. Really appreciate your videos, thanks for posting them!

[@automatom81]

@@TheIoniqGuy Just got an update from Hyundai. They will not have the part until the 6th of *November*. I don't understand how companies can operate this way. Awful!

[@skicourt8761]

I understand that my EV sets the charge current rate, But is Electrify Americas equipment damaging my EVs INTEGRATED CHARGE CONTROL UNIT with rapid 100 KW fluctuations in current delivered.

[@JAM_2024]

Wah

[@yousuck9954]

You guys are getting me so nervous about this lol. My 22 i5 was bought feb of 22 and i have 31k on it. So far no issues but i did have that power spike and fluctuations on a ea charger a few times.