I Almost Threw Away a $165 Kettle - Fellow Stagg

[@imagelee]

The fuse is made by Microtemp, model number is G4a00 184C with Yellow letters. G4 line is for 10A 250v which is 15A 120v. But I couldn’t find the same model. Since the item you installed could be not reliable according to amazon reviews, I recommend Aupo brand.(Aupo BF184 10A)

[@imagelee]

Also I recommend Klein 1005 crimping tool (or cheaper option : Newacalox multi plier 8 inch). Additionally if you don't have a triangle driver bit but you have 3/32 flat drive bit, it will work just fine. (Craftman Precision multi-bit screwdriver 18 pc set has it and it is only 9 bucks and very useful for other jobs too)

[@BeBop-tq5ds]

@@imagelee Torx should work too. I opened the base bottom triangle screws with a T-7, three points of contact for a fairly reasonably sized screw is ok. Fellow also sells replacement kettles for $80. Given the cost of tools and time and potentially dangerous mistakes, most people should just consider buying a replacement kettle.

[@markhopcynjenkins9256]

My kettle has just fused, but it is a European 240 V model. Will the fuse be the same for this kettle please?

[@JohnWayniac]

I've just took my 240v apart to check the fuse (Its fine) As it wont heat up. The Fuse Reads; MICROTEMP ZGEAAL G4A00 T 184C

[@Brwngrlgthc]

I don't know if you're the same person who wrote up the instructions on the "ifixit" website. Either way, thank you for your comment. After opening my kettle and reading the thermal fuse it came withe - Microtemp G4A00 tf 184C - I couldn't find the same part or the Aupo part, but was able to find a thermal fuse that is 10A 250v tf 184C by searching for the Aupo thermal fuse. Looks like my kettle is up and working again! I did calculate the amperage before hand via the info on the kettle itself. So when I read your comment I knew it would work. I'm new to doing these types of repairs and glad so many people are as passionate to repair their items rather than get rid of them.

[@josiahwall5059]

Thanks David! “Right to repair” is one of the big reasons I support Baratza. Being able to fix literally anything on my vario makes it pretty tough to think about getting anything else…

[@DavidLikesCoffee]

I've had my vario for 10 years because of their repair program and it works better than the day I bought it.

[@josiahwall5059]

@@DavidLikesCoffee That's fantastic! I know you've mentioned replacing your setup in a previous video. But i think you're gonna have a hard time in replacing the customer care you get from baratza ;) In Lance's recent Timemore post he called the vario with the ditting steel burrs the baby brother to the SSP unimodal :D Vario still going strong :P

[@thesoundpurist]

I'd love to see them making gooseneck kettle

[@JAK_EDITS.]

Right to repair is MONUMENTALLY important. For literally everyone on the planet.

[@TuliTheUnruly]

This may turn into a rant, but this is an example of why I get really ticked about the snobbery in the coffee and cooking communities, people gatekeeping and telling newbies just to "Spend the money. You have to pay for quality." Well, obviously quality is not a priority anymore. These new start-ups and luxury companies exist to grift people. Appliances are getting pricier, more complex and less dependable. It's a real problem. Pollution is rampant already, and businesses shouldn't produce disposable trash. A company only deserves continued business for having reliable products and services, not because of design features, looks or branding.

[@error.418]

This 100%, and for some reason so many are willing to throw in with the "big names" like Fellow when the quality just doesn't match the hype... It's unfortunate. Fellow has some good ideas and could be well positioned as a quality leader, especially for the prices they're charging, and yet here we are. You'll see companies like Brewista at brewer's cup world competitions, their products having very good quality, but they get zero hype for some reason. Marketing is so bizarre to me.

[@mihatest]

You're right, but components will break. On cheap and on expensive stuff. Every now and then something will break. Statistically.

[@alecfotsch3533]

Yeah for $165 it really needs to last longer.

[@jacobs1047]

Yeah don't go on a niche Reddit community. You could give them a budget and they'll say "uhhm but this one is 3x the price but it's infinitely better"

[@error.418]

@@jacobs1047 It's tricky. They're not always wrong. Sometimes buying cheap will end up costing you more and you may have your baseline cost set too low. Or they're very aware that missing a particular feature will really hold you back. Buying a blade grinder instead of at least a burr grinder would be a huge mistake, e.g. But yeah... too often they'll take you from beginner quality prices into professional quality prices, skipping the middle... and when you're new you just don't know any better.

[@St4rl1ne]

Important note : In the video he used crimp connector which is the right way to do it. If you try to solder it you can burn the new thermal fuse. So use crimp connectors or big heatsink on the fuse and be quick with the soldering iron. If you decide to solder it check with multimeter at the end to see if it still good.

[@isfiyiywafibc6qaiiiiiiiiii570]

I don't think the way this was crimped was safe. The general rule of thumb is to never crimp solid wire as crimps are not designed to work with it. I would try to provide a mental explanation but it's easier to just try it for yourself, crimp a solid wire and a stranded wire and try to wiggle both of them for a minute. The stranded wire likely won't get loose but I highly doubt that the single wire will still be secure at that point. If you don't trust a youtube comment, just google it, it's industry standard practice that crimping solid wire is generally a bad idea. I don't know exactly what they did to connect this initially but from some research there are special crimps which are designed specifically for this purpose, and it might be that they're spot welded (which would not generate enough heat for long enough to trip the thermal fuse), but in almost all instances I have found, the solid leg of the thermal fuse overlaps with the stranded wire in some form. The risk here is that as the kettle gets jostled around, the crimp will get loose (also boiling water induces enough vibration to cause problems in and of itself, even if this part never moved). A loose connection can cause arcing. Arcing can cause things to heat up. Heat can cause things to melt and burn. So it's a fire hazard. The only saving grace is that the thermal fuse should blow before anything catches on fire, but buying thermal fuses from amazon is already a risk. If it was a normal fuse, they're already cheap enough to manufacture that buying a name brand is reliable and nobody is out there trying to make a buck selling you a knock-off. When it comes to more expensive components, I would stick to component suppliers where you know what you're getting.

[@formbi]

and solder may get brittle and fall apart after repeated heating

[@user-yn6ev3re4e]

Ratcheting ferrule crimp should work for this case, add heat shrink tubing over the connection as common practice. It's a kettle, the wires are tucked inside, should not be too much stress/strain on it for however long life it has left.

[@cheesarific]

How do you remove the fuse? The video doesn't show how to take the old fuse out. Thanks for sharing, I am at 4:17 in the video and stuck so I appreciate your advice.

[@error.418]

For all my ranting about Fellow, I should add that I super appreciate videos like this one. Brands and product quality totally aside, videos about self-repair and Right to Repair are invaluable. So whatever one may think of this kettle or this brand, thank you for taking the time to discuss diagnosing issues with consumer products and managing the fix.

[@michaelhiltz7846]

Wow I've never heard a customer service story that screamed planned obsolescence louder than this. Breaks just out side the warranty period, the company is sure the only thing you can do is replace it, yet the only thing wrong with it was that a fuse blew.

[@jintsuubest9331]

Cough consumer electronics Cough Cough professional equipment Cough Cough automaker Cough This is not news. We do have people fighting for it, and some win lately. They are small win but that's a good start.

[@Diebnak]

have you ever heard of apple?

[@anneg.weaver7749]

Thank you! Thank you! I had the same issue and after multiple emails with Fellows they agreed to send me another kettle but I had been searching KZbin for a solution. Now that yours popped up I can try it with my old kettle and I'll know what to do if it happens to the replacement. Seriously, this Right to Repair issue is REAL!

[@AlainODea]

Great video. Saved me a TON of money. Thank you! Just completed this on my own "broken" Fellow Stagg EKG. Super easy. You definitely need a crimping tool and you definitely need crimp connectors. All told the repair cost me under CAD $50 including the CAD $35 Klein wire stripper and crimp tool (which I needed for wiring outlets and light fixtures anyways).

[@donk026]

I found one today at a garage sale for $2.00 Some oldsters were downsizing and were clearing out their house. I brought it home and all the features worked 🤟🏼

[@annagilda1]

A while back, I felt envious of not being able to spend the money on this kettle, but my simple Hario gooseneck kettle, that is heated on the stove hasn't got anything to go wrong and allows me to make beautiful coffee

[@krazmokramer]

Well done video! I don't have one of these kettles, but i watched this as I am considering a purchase and wanted to know about reliability. I was surprised at the Baratza reference at the end. I have owned my Baratza Virtuoso grinder since it was first released about 20 years ago. Baratza is a great company for providing parts AND KNOWLEDGE for DIY repairs. All companies should model themselves after Baratza.

[@russelljackman1413]

Thank you, David, for being a friend to your fellow human beings and a friend our Mother Earth! You did good!

[@hatchbacktaco9964]

I don’t even own one of these kettles but I salute you. The world needs more of this kind of fix the damn thing mentality. Awesome work ✌️

[@braxtonjens7839]

The Bonavita kettles work on the stagg base, and versa vice. Great video! I had a Bonavita that had a base plastic part that for messed up. I reached out to them for a replacement part being that it was 3 screws and one plastic part. They said sorry, sucks to be you. But a new one.

[@error.418]

I like Bonavita and Brewista. Fellow has never lived up to my expectations for build quality and functionality. Great marketing, some nice ideas, but the execution just hasn't been there for me.

[@mopikozz]

really? Can stagg fellow kettle use a brewista base as well?

[@camaperture8116]

Brilliant. I always try to fix things before giving up and sending to the dump. That’s why we bought a 50 yr old washer and dryer. Because they were designed to be fixed, not replaced.

[@forxstsombodi3043]

I don't have this problem with the kettle yet but I am happy to know about this if it ever does have issues. Thanks for sharing.

[@andresalfaro263]

Gotta say I was surprised of how easy it was to fix it, im no handy person at all, but i was able to follow along and not its working!!!! Thanks for making this video, otherwise the kettle would be just another fixable item in the trash!!!!

[@JCleggy]

Thanks, fam. My fellow stagg has been crushing it for 4 years now, but I know it can’t last forever. I’ll be rewatching this eventually

[@domingosvarelamarreiros7490]

One of the reasons I have bought an Eureka and a Sanremo. Their customer service + availability of parts makes it so much better to repair!

[@tonx23]

Going to attempt this fix on my Stagg - thank you for this!

[@paulwatrobski8277]

How did you open the base?! I see at 1:19 you've gotten it open, but I'm struggling to figure out how to get in. I see the 8 clips, but something seems to be holding on still

[@codywatson4387]

Life saver! I already had one fail and spent $75 to get a new kettle (base was fine and they sell/sold just the kettle). I think this one is almost ready to fail based upon its occasional inability to heat water consistently, requiring the occasional off/on toggle. Last time I definitely thought it was the controller inside the base which I was unable to find a replacement for (made by some company in the UK). I'm set for the next failure(s), thanks!

[@jmsaffroy]

I think you are way too kind with a company that took the decision to use triangle head screws to prevent most people from trying to repair their product. To me this is simply evil, just like the oval head screws on Nespresso machines. Thumbs up for the iFixit bits that help with both of these evil head screws :)

[@DavidLikesCoffee]

I almost included a segment with all the "unrepairable" things I've fixed recently with the iFixit bits. Would have been a very long video if I had kept it in 😅

[@justinbouchard]

triangle screwdrivers are not hard to find, also most of the time they aren't in with any real amount of force needed to remove it. so generally a flat head screwdriver will do the job.

[@jmsaffroy]

@@justinbouchard Of course they are not hard to find, once you start searching for them, and decide to spend the money. But they add one more barrier that stops the merely curious people from just having a look themselves, or from sharing pics with someone else who could give advice. In this day and age, anyone working in manufacturing appliances must know how bad the generated waste can be. The decision to go with about any kind of "security" screws is ethically indefensible.

[@justinbouchard]

@@jmsaffroy dude, any "curious" person would go to the dollar store, or do a quick google search and find out that you can fit a flathead in there........ unless that thing was glued together it's not anti repair.

[@jdrummerdd]

@@justinbouchard or theyd go to their drawer where they most likely have a flat head or phillips head.

[@bbbo85]

"industry standard" - something I've heard many times while watching Louis Rossmann

[@DavidLikesCoffee]

Louis Rossmann is the hero we all need

[@RicardoMQA]

David, I do not own a stagg, but good point, I have a simmilar problem, according to manufacturer only a new part could solve ... I highly agree with this right to repair, I researched and there is a chance to fix it with replacement parts from other suppliers. Hopefully I will be able to fix it as well. Thanks for the video!

[@bluemoo38]

Thank you David and other commenters! I had a Bonavita variable temp sitting in my back closet for 2 years that had the same issue of not heating that was out of the warranty period. Despite not being the same model, I thought the same fix might work and it did! I didn't have any of the tools or parts initially and buying them all was well worth the investment. I had given up hope long ago of fixing it, but now it's not just an expensive paperweight anymore!

[@kuiper0x2]

Almost threw out my kettle. My eight year old son and myself fixed it with this video. Thank you! ❤

[@johnstuckey3472]

You have a nice smooth voice sir. The information you provided was thoughtful and easy to understand. Thank you

[@Capsule_Corp]

Oh my god, threw away my previous Stagg EKG for the EXACT issue and it was just out of warranty. Did some general research to see if I could fix it before tossing it, but couldn't find a solve. Welp - if my EKG Pro ends up having the same issue I'll know how to attempt to fix it this time. Great video - thanks for putting this out.

[@enjamber]

My fellow has the same problem (shows the set temp, but wouldn’t heat), but only after I wipe down the base. Apparently, something gets damp. It works again after I either let it sit and dry out on its own or use a blow dryer for a quicker fix. Hope this helps.

[@jazzmoos5382]

I was looking for a way to disable the beeping on an electric kettle, but this was also good info to bookmark. Thanks.

[@SHIFTKICK]

nice video, it was very thoughtfully done and educational. enjoyed the discussion around right to repair

[@H4KnSL4K]

So useful! I have a broken Oxo similar-kettle (my second), and I think they're less helpful than Fellow. Perhaps it has the same issue, and can be fixed easily.

[@ea_n]

wow, mine died shortly after 2.5y the same way. powers on, won't heat. so frustrating, fellow support was not of any help. ordering the spare part, going to give it a try. thanks a lot!

[@HumanBeingFemale]

Same thing has happened to my kettle but I don't have the tools or the expertise with fuses to fix the thing. If anyone wants a lovely but broken Fellow Stagg and lives in or near Manhattan reply to this and you are welcome to mine. Like David, I am annoyed at the many things that don't last, especially when they are high end. I do not want to add my kettle to already overflowing landfill and would love to give it to someone handy enough to fix it.

[@UKCG_2]

Good video. But can you cover how you decided the fuse was the problem in the first place?

[@DavidLikesCoffee]

The rest of the electronics seemed to be working, beyond that it was a guess that was worth spending a few dollars on for a box of fuses. If you have a multimeter, I linked a great video on fault tracing electric kettles

[@nigelstuke7870]

It looks like in one shot you had the base taken apart too? Perhaps you can share a video on that

[@VictorMayoli]

Thank you very much for this. I have the same problem and had the same experience with Fellow.

[@Brwngrlgthc]

Thank goodness for this tutorial! I just recieved my thermal fuse and did this and seems like the kettles working now. Any updates of how your kettle is doing with the new thermal fuse would be helpful! Im still kind of worried somethings going to blow. Ive never done this type of repair before, but I love my kettle and couldnt bare to just get rid/recyle it and buy the replacement body.

[@TheAlexRosas]

My first fellow kettle broke just after warranty and they told me to buy a base which were back ordered 6 months due to Covid. Then I remembered I got it from Costco so I took that sucker back for a full refund. I wonder if this was a batch issue as in kettles before a certain date are more susceptible to failure. Great repair vid 👌🏼

[@DavidLikesCoffee]

Thank you! I got this one around Jan 2020. Sadly the nearest Costco to me right now is super out of the way 😭

[@andrewmccallum2867]

Thank you so much for this! I've had the same issue with two (two!) Brewista Artisan kettles in 18 months and although their website says it's probably the fuse I wasn't sure exactly how to replace it. Can't wait to try it out. Edit 2024-04-07: Okay so it turns out the Brewista is not set up the same way. I haven't been able to find a thermal fuse in the kettle body or the base, despite what their website says. I tested most of the components with a mulitmeter and everything seems to be in order except the heating element itself which isn't giving continuity. Since it's impossible to replace separately from the kettle and Brewista don't sell spares I guess I'll make do with my £140 paperweights and just never buy from Brewista again. (For the record I'm still none the wiser as to why my two kettles failed. I never ran it with less than 500ml of water and there were no big noises, smells, obvious short circuits, or other broken appliances. The base and buttons still work, there's just no heating...)

[@HDEFMAN1]

The last two kettles I have bought have both failed in a similar manner. They both became unusable due to the lid mechanism ceasing to work. The first was an expensive all stainless steel Magimix which was impossible to get into to fix without demolishing it and the second was a much cheaper Russell Hobbs, where the plastic hinge controlling the lid release snapped off. I grudged paying another £41 ($50) to buy an entire new kettle when the element still worked and all I needed was another plastic hinge so snapped off the broken plastic part and simply flip the lid off with a butter knife now once the kettle has boiled.

[@chaselarsen1361]

I was going back and forth between all these electric kettles and I just kept hearing all these issues after a couple years with most kettles. I know everyone’s experience is different, but I finally just got a stovetop with a thermometer built in. Pretty idiot proof and will last potentially a lifetime. No electronics to worry about. That being said, the ease of use of a quality electric kettle is a huge plus. So lots of pros and cons to consider.

[@Madwonk]

This is why I got the standard Fellow gooseneck kettle when my last electric one died. Use it with a small induction cooktop which is easily repairable if ever necessary; alternatively, I can just use it on the stove if necessary.

[@prxrb]

I'm a little anxious about a video about replacing blown fuses, that lacks investigation into why it blew in the first place, and whether the root cause could pose a significant risk to others attempting to follow along. Especially for an appliance like an electric kettle? Could be worth a follow up

[@eslai]

Exactly. The main question here is--why did the thermal fuse pop? It's there for a reason, after all--to prevent fires. So the kettle got too hot at that connection--what's going on and why?

[@formbi]

sometimes fuses blow randomly, but it would be much better to check the NTC

[@beckyb8929]

yeah I wonder about fixing small appliances...... can you inadvertently cause a house fire..... OK, mine was pretty old. Going to home depot or target to get a simple straight forward quick boiling kettle.

[@mjaydb]

I have the same problem with my Brewista Kettle(not the artisan). It has the same screws on the bottom of the base. I’m going to open it and see if it has the same fuse.

[@OceanRift]

This video alone has earned the channel a sub. Saved me so much $$$.

[@VictorMayoli]

Incredible! I did it and it worked perfectly.

[@ajiaprilsongs6022]

Same with Timemore. They seenzoned my inquiry on repairs for the base of my Fish kettle. Good thing it’s not as expensive as Fellow but it’s still the principle of it not having to buy a new one every time something gets broken.

[@bkellerdrums]

Did this and worked like a charm! Thanks for the vid

[@Andres_El_Paisa]

Thank You David! I could fix my Fellow EKG thanks to you!

[@MBergyman]

there are a ton of products that fail this way - my own kettle had this issue. My All-Clad waffle maker did as well. Get the right thermal fuse temp spec, and you should clamp it in place. $5 has saved me several hundred.

[@Evan-iq5xf]

Excellent demonstration

[@youngr5978]

Hello David, I had a different issue of temperature going wild. I think the sensor contact might be at fault, IMO. I cleaned out the center contact on mine, and the issue hasn't surfaced yet. I thought about your issue, and it could have been related to the issue I had. Without a proper temperature feedback from the on-kettle sensor, the base unit will continue to apply AC to the heating element and it could trip the thermal fuse inside. Just some guess, but something to think about. Thank you!

[@abitagomm8615]

any update ? do u fix it?

[@AdamPepper42]

Please tell us that you properly covered the new fuse and connectors, in the video it appears that there is some exposed metal. Look around 4:41

[@DavidLikesCoffee]

Yes! I went back and made sure they got covered. The crimp connectors I bought were much longer than the ones installed previously, and I forgot to point that out. Thank you 😊

[@jeffsprague3316]

@@DavidLikesCoffee What method did you use to cover the connectors? Will heat shrink trip the fuse?

[@DavidLikesCoffee]

@@jeffsprague3316 good quality electrical tape should work. If using a hair dryer for heat shrink I don’t think that would trip the fuse.

[@_Superman_]

You’re a legend for sharing this fix David 👍🏻🙂

[@MatSmithLondon]

Unfortunately videos like this are the EXACT reason that manufacturers prefer to tell customers to buy a new one. Why on EARTH would they suggest you attempt to repair something which could kill you? For people like us, this kind of repair can be done safely, because we are extremely careful and we apply our depth of knowledge and understanding of electronics, wiring regulations, etc. But for the majority of people at home they absolutely should not attempt this kind of repair, for the same reason that this guy shouldn't post videos online encouraging people to repair this stuff: when you do it wrong it can be dangerous. The "right to repair" is a fine idea, but with "rights" come "responsibility", and I'm afraid posting a video online showing an exposed live mains conductor about 10mm away from a metal part that gets touched daily in a kitchen, is an abuse of that responsibility. There's a good reason many videos traditionally use the phrase "don't try this at home kids". Your repair video should at the very least come with an extremely strong safety warning to put the majority of people off doing a repair like this, instead of encouraging any old person to have a go. I'm sorry if you think I'm being a Karen or a killjoy. You can ignore my comment if you like, but let's look at this objectively: if you post stuff like this which reduces the safety of a household item, then you can expect manufacturers to move into an even more entrenched position when it comes to insisting people replace instead of repair.

[@emadventures6975]

Can you share link to the fuse and crimp :/ this should have been included without a doubt to make thing easier

[@CindyHindle]

Excellent video and I am happy to report that my kettle is now fixed with a $5 investment on Amazon. For a $165 kettle, I am shocked it was only 2 years old before this failure.

[@samianka]

I got mine 2 weeks ago and it stopped heating just now 😅, I’m trying the same 24 hour method, if not I’m gonna have to do it myself

[@papa_gowon]

I have the same kettle and pretty often the screen glitches out but it's fine again after being power cycled. One time the heater didn't cut off at the set temp and it started to spray boiling water and steam out the holes in the top 😮. I think the brain board or temp sensor are faulty but I'm not sure where I would get new parts.

[@coffeearch2906]

I loved the video, the final CATdown when you hold your breath was great! A quick question: do you use the Vario for both filter and espresso?

[@DavidLikesCoffee]

I use it mainly for espresso with the steel forte burrs, but it does make great filter. If you do both, the grind range is about from espresso to v60 so might be limiting if you want to do Chemex or methods that need a coarser grind.

[@brownzys7299]

when buying an espresso machine I was trying to get something that wouldnt easily break and would be able to be fixed at home if needed. thats why I got the 9barista you can buy nearly all the parts for it that might break and you get instructions on how to do so :)

[@rndm8078]

I have the same kettle and some times the power button doesn't work, I have to press it many times before it works. Haven't tried to open if yet. Would be nice if somebody knows about this Great video and nice channel. Congrats.

[@deluxgaming6742]

In design nowadays it's a key part of the process to design for the future. I hate when companies are seen as having a "good design" but miss this key factor. I study design and I alway try to create products that actually take into account how they impact the earth after the customer has bought the item. Also thinking about what happens when the product is not repairable anymore and how we can recycle it is super important. I think a design that doens't take that keyfactor, the Earth into account, isn't a good company... I didn't watch your whole video yet but will after I wrote this comment.

[@blu3r4d0n]

Mine is still on warranty but this happened to me a few weeks ago. Fellow is sending me a new base but I think it's likely the fuse because it can read the temp of the water like yours. So maybe I'll try this but since it's still under warranty, I believe they will likely send me a new kettle

[@jorgequito9562]

Thank you so much, I just fixed mine

[@penyeduhkopi]

Do you know how to open the base??

[@Nathanael.Thomas]

Maybe im being impatient or the algorithms are against me, but i cant find a repair guide for the piezo buzzer on electric kettles. All repairs are for the boil. I did find a video showing how to disable the speaker, which isnt the ideal outcome. Mine is loud and distorted. Id love to replace it with something that sounds loud enough to get my attention but clean sounding. Maybe it just needs to be replaced? Im sure it didn't sound like that when new. But improving the soind would be a luxurious upgrade that I'd LOVE to learn. (I'm a handy person with basic soldering skills... and also speakers that sound broken are bad for my mental health.)

[@mtldax]

The fact the problem was a fuse, a part that is supposed to be consumable, and it was not user serviceable. This should be criminal.

[@NightFoxXIII]

First time viewer here. Wanna repair my kettle that I dropped (not the gooseneck version) since it developed some micro crack and still works fine but now leaks a little bit when boiling. Hopefully something here can make it work since it's silly to replace the entire thing. Love the Pearl sticker on your espresso machine, btw.

[@formbi]

maybe some high-temp silicone, but be very careful, you're dealing with mains voltage

[@dietchapstick7890]

The fix is simple but sooner or later something else will crap out on that kettle and it will be done for good. Big reason I bought a regular stovetop kettle. Handgrinders will also likely be more reliable over time vs. electrical ones with a lack of manufacturer support and spare parts.

[@zhrimb]

Fellow: "We have a repair guide buit it's only available in GameBoy Printer format so....." This guy: Send me the file

[@andrewwdouglas]

right to repair not not only reduces waste but it also supports the repair service/parts industry which can contribute to a healthier local economy, it should be mandated, not optional.

[@mvneighbor4380]

Perhaps I was within my warranty period, but I had a much better experience with Fellow when the screen on my base plate stopped working-felt too proprietary to easily replace. I learned to adjust the temperature by the number of clicks (set the kettle to Celsius for less click counting). Fellow, in my case, was great about sending me a new base which has been working beautifully for years since. Now to go see if perhaps it was the thermal fuse which failed on my earlier Bodum kettle. Repairing it would give the kettle a new life with someone else.

[@ChrisPaynePhoto]

Ripper video! Thanks!

[@bubu88134]

This is best anti-ad I’ve seen, even though it’s not perhaps intended, but I won’t buy any fellow product because of this

[@haiying7993]

I’m here for a different reason. How did you keep the white lid so perfectly white? It didn’t take long for mine to turn yellow :(

[@YonsungLee]

A small (but not complete) nod to Fellow: they do sell replacement bodies and bases for the EKG lines (around $80 a pop). Curiously, though, they only list the Pro models for the Stagg.

[@DavidLikesCoffee]

I think it may depend on who answers when you reach out to support - I was never offered that option.

[@diegogalletas]

How do you open the base?? i´ve got one with malfunction screen, it doesnt show the numbers i thinhk some wire its disconnected or something. great video thank you

[@Simon-iq1yl]

Had the plastic display film come off a Brewista Smart Scale 2 because it wasn't waterproofed well enough. They offered me a discount on new scales instead of just sending me a $1 replacement film. No idea why someone would buy a flawed product twice.

[@Wyrdrock]

Fun fact, for those that find the STAGG pours just a bit too slow, If you look inside there is a little metal piece with holes covering the hole at the bottom of the spout, which further restricts flow. With a mallet and a flat sharp chisel or screwdriver it can be removed easily. It now pours SMOOTHER and just a bit Faster.

[@havoc_64]

Solder is your friend. :) Great video

[@JiaT3rn]

Nice video! Can you share with us the thermal fuse temp rating? I also have the same kettle and in case it happens to mine, I can buy the right fuse to start with. Thank you!

[@DavidLikesCoffee]

I went ahead and linked the fuses in the description, the ones I used had thermal cutoff at 184C

[@ThePorkTree]

ive seen this issue more than once and its such a bummer that it seems (without me really having a great understanding of laws around this kinda stuff) that by having a guide on how to fix it, they might really be trying to avoid essentially admitting that they've got a flaw in the design and opening themselves up to legislation or something. Either way, thanks for making a clear video on this, even if i dont own one myself.

[@DavidLikesCoffee]

I was surprised there wasn’t a video already (at least that I could find) since this seems to be an issue that pops up quite a bit.

[@foxxtrot]

It really isn't a flaw in the design. Thermal Fuses are an important safety measure, but over time they do tend to fail. I've had to replace the thermal fuses on my dryer more than once. The issue is that companies are not incentivized to tell you how to fix something so simple. Maybe they're concerned that by telling you how to open up the device they open themselves up to liability. Maybe they just want to be able to sell you another one when this one fails. Whatever the reason, the way in which we view perfectly good things as broken when a small component wears out is a huge problem.

[@traviesito77]

I’ve had to make this repair a few times on my kettle. However, the Line side of the heater wire has gotten overheated over time that it needs replacing. Do you or anyone on here have a part number for the heat resistant wire?

[@bettercoffeequest]

Any electrical appliance not working, first thing to look for is the fuse. Most of these appliances should be sold with backup fuses in any case.

[@iamsmashy]

I literally hate coffee (sorry not sorry) but this came up on my feed and I watched it and I’m glad to see right to repair being spread and you encouraging that message with action. It’s often more feasible than we realize to fix things ourselves. Keep it up!

[@Halcyonedgar1]

David - I'm considering buying a Fellow Stagg EKG. I want to heat just 12oz of water at a time. Can you tell me if this meets the minimum fill amount? I don't want to waste heating more water than I need to. Thanks!

[@partituravid]

Thx for your thoughts ...but what's really wrong with a kettle on a stove? (I know, different roasts/temps etc,...but people made delicious coffee before electronics.

[@DavidLikesCoffee]

Nothing, and honestly once this kettle goes for real I'll probably go that route. I would miss the heat up speed, though. When/if variable temp induction cook tops are affordable there won't ever be a reason to have an electric kettle

[@vizzo7]

Hi great video. I would have put cross screws instead of the triangle ones if it would be possible.

[@JohnWayniac]

Does ayone has the same issue, and found out it isn't the Theraml Fuse? Fellow want me to buy a new base, to solve the issue, but i can't find what might be wrong in it.

[@TimdeVille]

I own a 3rd party refurbished Sage coffe machine (brevile) and was really surprised to find that Sage will send me any kart I need and guides. I feel this is going to last some time

[@DeferFuncClose]

My hario thermometer broke. Very weak piece of equipment. I figured, I'll buy a new one instead of buying the outrageously expensive EKG. I noticed that the thermometer costs 70 euros (you actually also get a lid in which you can insert it). As you may have expected, my lid is intact and it seems impossible to buy the thermometer only. I bought a 10 EUR thermometer on Amazon that I can insert into the lid that I still have. Problem solved. It's unreal how expensive things can become in the coffee world.

[@REMY.C.]

The white sheeth wasn't covering the contacts when you put it back because the wires were a bit long, isn't that dangerous?

[@greysuit17]

Ive had a Bonavita for over ten years before it died, I have the Fellow now but they seem to be more style than substance and seem to be cheaply made.

[@DavidLikesCoffee]

Honestly the fuse did it’s job and kept the heating element from getting dangerously hot. Why it can’t be offered as a replacement part / repair service is another story.

[@greysuit17]

@@DavidLikesCoffee it’s good to know how to fix it, it’s just a bit sad in the repair department and as time goes on the quality of things doesn’t seem to be there.

[@ivkremer]

I think I need to replace the thermometer 😢 Any thoughts on this? At some point I started noticing small deviation. E.g. I've set it to 95 but it would go to 96 (when I remove the cattle and place it back). Over a couple of months it become worse and now it's critical since you can set whatever temperature and it will reach 100 (saying it's 83 even or something) and boil the water with its full power 😭 So I cannot even leave it and have to watch and switch it off to be safe.

[@EladIdan]

What I'd really like to know is how did you figure out the fuse was the culprit?

[@geneard639]

@4:21, I saw that. No worries, happens to everyone who crimps wires sooner or later.

[@anonymousmc7727]

Knowledge is power 😊