I bought a 2020 VW Golf GTI Autobahn. And I wish I hadn't.

The car is great (well, maybe). The dealership and the company behind it? Not so much. UPDATE: after 3 months the dealership reached out and offered me 2 free oil changes. Seems reasonable, for the hassle.
UPDATE 2: I went in for my first oil change and lo and behold my rear passenger tire developed a bubble. No problem, said I, I'm sure that tire has some sort of warranty (since EVERY TIRE I'VE EVER BOUGHT has a warranty) and I'm only 10k miles in. Nope, said VW - looks like you didn't buy the additional tire warranty. BOHICA
UPDATE 3: Never got those 2 free oil changes.
SIDE NOTE: for those of you expecting tin whistle/Irish flute stuff, I appreciate you letting me vent. It's cathartic making videos sometimes.
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[@Ken888]

Issues with the dealership aside, I really enjoyed the editing and videography of this video!

[@SusanJERitta]

My thoughts exactly! This was a fun edit style.

[@whistletutor]

Thanks! Made me feel a little better anyway haha

[@TheDaizM]

Lol was just about write the same. Awesome production. That dealership and vw are effed up for not making things right. I wouldn’t have confidence in the mechanical health of that car going forward if I had experienced that right off the lot.

[@aaronn9398]

The effort put into this video and the editing is amazing, you went far and beyond. Great video!

[@S54VR6]

Sounds a like a trash dealership. I’ve been driving VW’s since 2005 and currently still have my 2004 R32.

[@rushi32400]

i have a mk4 1.8t. i want an r32 so badly

[@stobsie]

It’s so frustrating when dealer incompetence/service taints a new car purchase I feel your pain, but generally the Golf is reliable.

[@whistletutor]

That's what I'm counting on - and the reason I bought a VW in the first place. I'm hoping if I can get past the dumpster fire of a dealer I'll have a few years of enjoyment out of the thing.

[@eddiewoods3316]

Thanks i was going to buy a gti now I will buy a wrx

[@Osprey1994]

@@eddiewoods3316 If you plan to stay stock that's an ok choice, but I test drove an STI and ended up in a MK7 GTI after my MK6 which I kept till 115k and just didn't feel like dealing with the timing chain.

[@TophManChu]

@@eddiewoods3316 every manufacturer can have lemons. Subaru is known for that pesky head gasket that you will be sure to go thru. Good luck 🍀

[@SonOfTheDawn515]

I've only ever owned VWs (Jettas of different flavors and family owned different models) and drove them while I lived in Germany. Engine wise they've always been reliable for me but the damn window motors seem to go out in a short time in all of them.

[@pappasmitty2]

"They did send me this tin of cookies.....no vasaline though." LMAO!🤣🤣

[@darrensnyder4742]

I was a hardcore Subaru guy for 15 years. Had four WRX models, but their clutches suck. Got a 2018 base GTI... it’s been awesome with zero issues... such a pleasure to row through the gears compared to the WRX, whose clutch was as stiff as a Saskatchewan tractor.

[@yannmarkovich7399]

Don't you miss Subaru AWD?

[@darrensnyder4742]

Yes.. it’s a trade off. I use 30% less gas than the WRX and haven’t gotten a speeding ticket ever since I got the GTI three years ago. Not to say I haven’t driven very “spirited” a lot of the time. You don’t feel like you have to drive like a maniac all the time in the GTI, but when you want to pass and have some fun, the power and predictability is there in the GTI. Conversely, in the WRX you just had to go 100% all the time. lol. Truly, though, nothing beats a base GTI for the money.. the torque is the same as the WRX at 258 pounds and the supposed 220HP is well underrated. From a roll, the GTI would likely take the WRX from 2nd gear and up. The maintenance coast are also a lot lower in the GTI, as only require oil changes every 15,000km. Over the 30 months I owned the GTI, I’ve only spent $280 for maintenance. I do miss the “fun factor” drifting in the winter that the WRX provides, but for now, I will take the trade offs. For 2022, the WRX will have a 2.4L boxer engine with uneven headers again... I miss that sound.. on my 2014 WRX you didn’t need the radio on... just rev that engine and listen to the engine music 🙂

[@yannmarkovich7399]

@@darrensnyder4742 thank you for your reply, that helped me make a decision, so I've moved from sti to gti. Still love subaru, but have to admire that gti is good, very good car, probably almost all around better car. Especially gti seats are so much better for my back than subaru recaros - that's most substantial difference for me. Surprise for me was 1) that gti corners much better (vw lsd is very good it just pull car into a corner when you press accelerator), 2) another surprise is that gti almost has no engine braking capability, so it accelerates downhill on it's own, together with item (1) downhill ride is a bit scary, uphill ride - is just perfect.

[@PapiAndrey]

@@darrensnyder4742 I had a mk7 gti, i really miss the car and I think it’s a great platform to modify. Stock is a great car if it has good tires, but once you fit some lighter wheels that can fit some 255’s up front and 245’s out back, the car handles much better. I did that with some Pilot Super sports and the car wouldn’t understeer, it would oversteer and was a lot of fun to play with on twisty roads. Intake and exhaust is a must, as well as a tune. I had a jb4 and cold air intake, I got some videos if you’re interested. I got it used for $250 and it was fun making my own custom map for the car and I can make the car feel however I like. Highly recommend it and you can keep your warranty if you take it off before dealer visits.

[@jongraden9599]

I have an ‘18 GTI and no issues so far. Love my car! Dealership was meh

[@eklektikTechno]

This was a dealership issue most definitely! I hope VW customer services were eventually able to fix all of these issues because this was pretty much 40k Golf R territory

[@DerSpuk73]

I have a 2019 Mk7.5 performance with now 130.000km driven. No issues till now. The car runs very good. I would buy it again without thinking about it

[@depfknr9211]

What a good quality video! This chanel is underrated

[@georgewhiteford9869]

That suspension block problem happened to me during a test drive of a delivery mileage golf gti performance. It also didn’t help that all the tyres were set to 50 psi on 19inch wheels! Needless to say, the test drive didn’t last very long. I live in Scotland in the UK, so it’s not just a US problem. I didn’t buy the car even after a second test drive the following morning after things had been adjusted. I lost a bit of faith in the dealership, so I can really sympathise with your bad experience.

[@whistletutor]

Well I guess it's good to know that it's not just US dealers that don't know how to prep a car for consumer sale hahaha

[@Soloplayer08]

Dang sounds like the dealership. I bought a 2019 GTI and I got my rear bumper sideswiped the next day my dealer was kind enough to pay for the cost to get my rear bumper painted. I haven’t had issues with Volkswagen at all. Drove my Jetta 2.5 to 215,000 miles and traded it in for this GTI

[@Osprey1994]

Yeah those 2.5's are awesome I would like to snag one for a beater/alternative to my MK7 GTI just so that I can maybe dial things up on the MK7 do some visual bits, lowering springs, get a pro tune finally, etc.

[@aa777flyer]

I think it was 2015 when VW shifted the GTI production to Mexico instead of Germany. The quality went way way way down.. In 2022 the GTI production will go back to Germany. Hopefully quality improve.

[@user-ee3hj3os3d]

always drove a Volkswagen, had every GTI from MK1 to MK8 inclusive and nothing ever hapend just drive and enjoying.

[@m1i2c3h4a5e6l71]

The second you said banging I knew “PUCKS”.

[@leocui03]

It’s crazy how often dealers just skip over important parts of the PDI

[@Osprey1994]

Yeah and I know dealers need to be vigilant but consumers need to be aware as well.

[@rhj250]

Don't worry. Volkswagen makes great and reliable cars. The hard part is over. Now juist enjoy your new car.

[@ahsanmalik1013]

@@xabhax Basic maintenance is fine as long as it is followed. VW is generally very reliable; even Mexican assembled cars. Some cars can be lemons unfortunately which is price of cost-cutting on assembly-line industry.

[@GismoX]

If you really thought you can lift a car (with a weight above 1 ton) by putting force on a plastic sidepanel, then it's no wonder it gonna break. The jack should have a matching notch for the counterpart on the car. How could you not see that or even think of that?

[@whistletutor]

Unfortunately I made the mistake of following the directions on the jack :) weird that of all the things in the video, that's the bit that jumps out at people. Not the bit about the dealer leaving garbage in the suspension before selling the car hahahaha

[@sshlyk]

My jack was bent from the factory. Could not lift the car.

[@99SVTBolt]

I have a 2015 & 2018 GTi. Both have been flawless. When I got the 2018 home, I found the shipping pucks. Brought it back to the dealer and they said sorry and gave me free oil changes for the next 3 years.

[@whistletutor]

That seems a reasonable response. Wish I had that hahahaha

[@NoZenith]

My dealership fixed my sunroof seal which would have probably been a factory issue but otherwise they've been helpful and positive and I really appreciate the service staff as well.

[@Eatmykellogs]

You can use any VW dealer for warranty/routine servicing. You don’t have to use the one you bought the car from.

[@chrisn6585]

I got a 2017 gti autobahn it's been the best car I ever owned I had the usual minor issues but been awesome fun car to drive

[@Blubbaization]

So the Dealer is trash - just change it? Sorry for your body panel but as it looks like (I have a gti myself) you just put the lifter in the absolute wrong spot to lift the car - the damage is your fault. In the owners Manual it is also explained where the spots are ... An overinflated tire is not an issue at all ... don’t you Check air yourself? It is also not a reason to stop on the highway. You can have bad dealers on any carbrand - just change it and you are good 👋

[@Osprey1994]

2016 MK7 GTI Autobahn in pure white and I love it...I have considered selling it a couple times but I just can't do it. By the way I drove a MK6 GTI from 38k to 115k before that and it was wonderful although I did snap one of the springs thanks to our lovely roads and blew my rear shocks but that gave me a reason to switch to Koni yellows. I never even gave VW a second look before the MK6 and now I find myself unimpressed by the competition and the only cars that tempt me are the Golf R/Audi S3 and the RS3. PS. Used to live in Clarksville and for some reason I am not surprised they left those in.

[@ValFinale]

The segment is heating up hard. The veloster N is no joke, and if you don't care about hatch, the new gr86 looks amazing too

[@WhiteWolfos]

Same. Need the money but dang if I feel heartbroken after selling my 16 gti. Probably end up getting another down the road lol

[@A4orce84]

Sorry for the troubles you had! It's been a year now, is there any update on how the car's been doing?

[@reggieb532]

Great vid!!!… sorry u had the trouble initially….all good now? I was thinking of buying a used 19 gti….but now i have doubts🙁

[@manimsoblack]

A local dealership couldn't have taken care of those issues?

[@whistletutor]

Unfortunately there's not really a local VW dealer. There are a couple that are marginally closer, but it felt odd (and a lower likelihood for success) having another dealership fix the original's screwup.

[@jbm0866]

Not really...the service department wants your future business such as oil changes, DSG service etc...and the dealership as a whole wants you to buy their next car from them. It wouldnt be in their best interest to not take care of cars purchased from other dealerships, but as your video points out, some dealerships are incompetent.

[@Michael-nv4jm]

New sub, enjoying the content. I got a 2020 GTI SE as well. Fortunately for me I have had no issues (knock on wood). Sorry for your troubles man, this is my 2nd MK7 GTI and have never had issues. Hopefully the car treats you well going forward.

[@whistletutor]

I'm hoping the same - cheers!

[@superbirdclub3968]

My dealer (an hour away) left the transport pucks in my new Jetta GLI. I was able to spot them without jacking up the car. I just lifted up the strut boot and there they were. That explained why it rode so bad. PS: I did not receive any cookies. Not even a "we're sorry" from the service manager. Otherwise, the car has been good.

[@GUITARTIME2024]

Sounds annoying, but it seems you can now just have it serviced at a local VW. Not sure your issues added up to a "lemon". Enjoy the car because the Mark 8 coming next year is a touchscreen nightmare, I hear.

[@whistletutor]

No, definitely not a lemon, just a crappy dealership. Looking forward to years of frequenting other dealers for repairs now hahah

[@sshlyk]

Dealership is also a reason for me to not consider vw again.

[@bradq2769]

I feel ya. Had a MkIV Golf TDI. I do miss the car but, not the repairs. Switched to Subaru. No regrets.

[@mkviis]

Switched to vaping*

[@alvahthompson7203]

Any update, does it operate now outside of clarksville....

[@SilverShamrock71]

I have to say that my used 2018 GTI (white silver 👍👍👍) purchase and customer experience from the JCT600 VW dealership in the UK was outstanding

[@deflep007]

Great video,, I was in same boat as I had a 2002 Acura RSX and always had Japanese cars but always loved the GTI but was always worried about the Volkswagen reliability .I bought a 2017 GTI base 6 speed manual and so far had zero issues . I do believe most(not all) problems come with the fact that most people alter the GTIS and add so many modifications and also drive it like they are in Daytona 500. I believe if you drive it in a normal manner(drive it , not baby it ) , I believe it should be a pretty reliable car that is fun to drive

[@KenshiN_-]

How many miles do you have on it? Really want a GTI myself but can’t decide since ive only owned japanese cars these past few years

[@deflep007]

@@KenshiN_- hi , , its not a lot , About 24000, but again , drive it normally and don't modify every part of the engine and you will avoid a lot of problems

[@Sam-nv3mv]

@@KenshiN_- well think about it. Uk has golfs around every corner. 73k base 16. Very good daily

[@guse1219]

Are there no VW dealers in Nashville? I’m pretty sure any VW dealer can provide service but if you don’t find driving an hour each way for poor service I guess it makes sense.

[@jralphroman]

I own a GTI it brought me to your video. Its a great car unfortunately you brought it at a crappy dealer. Hope you get a lifetime of enjoyment out of it now

[@whistletutor]

I'm hoping the same thing - cheers!

[@vaughan2203]

The takeaway: dealership hires knobs as technicians for the two faults related to transport pucks and tire pressure. VW itself is on the hook for the catalytic issue. Beyond that, it's a great car. I have a 2019 GTI Autobahn. I did have problems at the start related to software issues that almost got them to put me into a Golf R. However, that was sorted out. What I did get was a credit of two months worth of payments, 5 oil change services and a trunk liner. I still have the car and do quite enjoy it. On the matter regarding service peeps at dealerships, you might enjoy this... kzbin.info/www/bejne/j5bRnph8rbRjmqM

[@Sinisterkid31]

They body panel issue is your fault judging by the picture you provided. What made you think it was ok to jack the car up by a piece of plastic?

[@scottroberts5529]

Does yours have the sunroof I know a few of the earlier mk7s had an issue wth the sunroof leaking mine had that problem and it was a 2016

[@whistletutor]

It does - and no leaks so far, but who knows haaha

[@andrehiebert2589]

owner of 2016 gti with leak in the sunroof. traded for a base 2019. no sunroof :) problems solved

[@meleana4]

After many VW's there are often a few problems when new like many other vehicles but this is clearly one of the worst dealerships, over inflating tires, damaging the body and leaving the shipping spring things in is inexcusable. Like the PDI wasn't done, just a clean up then into your hands...I would like to think this is all behind you now as you have a great car that is fun every time you get behind the wheel and gets great fuel economy to boot. Well done video

[@vsnapperv]

I bought a truck out of state. Said there was an odd noise coming from front end. I asked if I could take it to a nearby chevy dealer and they look at it and send them the bill. They said no, you have to bring it to us and we will fix it. Long story short... it was a wheelbearing going bad and it blew on the interstate and I almost hit a semi. Moral of the story is to never buy a vehicle from a dealership outside of your town.

[@donjohnson2428]

Unfortunately VW, while making some pretty awesome and fun cars, has a pretty bad dealer network here in the US. That’s been my biggest griped with owning a VW. Love the car, hate the dealerships! As a matter of fact, it’s Volkswagen of North Nashville that I’ve had the displeasure of dealing with.

[@Statinstories]

Great car! I have the 2019. EVEN BETTER VIDEO! May I send it to my dealership? The new car buying experience that makes you feel like you're buying a used car.

[@NoZenith]

The dealership I bought from was on the south side of Atlanta Georgia, I'm from Michigan. They were complete trash but Volkswagen of America got involved and after the first phone call the Dealer ship shaped up. They had pulled my credit five separate times and tried to back out of the deal because they said they couldn't get me the promised interest rates and terms they had agreed to with the out the door, tax title and license fee included price. Volkswagen of America said that was unacceptable and they were going to get a hold of them. They ended up following through on the purchase and I have had no issues for the past year-and-a-half. I hope you have no more issues at this point

[@afcgeo882]

They wanted to add additional interest onto your approved loan, which dealerships are allowed to do. What they cannot do is promise one rate and then switch it on you.

[@NoZenith]

@@afcgeo882 that's exactly the situation I think. They promised me a rate and an out-the-door price and I only had to check with my lending institution to make sure it wouldn't affect the home loan I was setting up. When I called up my Credit Union I had already went over everything with the dealership and I was very transparent about not knowing what I was doing so they explained everything to me told me, told me what my monthly payment was going to be with minimum down at both three and five years and how much I would have to put down to get my payment below $400 switch I wanted to know before I called my credit union because I figured that was a sweet spot tonight adversely affect my mortgage ability, which it was. I understand income to debt ratio is HUGE when getting a mortgage and I had the ability to put money down to keep my payment low enough that it wouldn't affect buying a house. I vw back and we had it all set up and the payment generally (I guess there's some flexibility until it's officially locked in and they couldn't guarantee the change would be exact but the dollars were accurate). They proceeded to pull my credit 5 times (they were already pulling it while I called the credit union) and they could not get the rate as I understand it. My credit union could do that didn't make sense. I didn't mess around with them I did everything over the phone in one day, I was transparent, I only had to talk to 2 people. I said I'm comparing as close as I can apples to apples and I'm shopping from out of state. I have a budget but I have flexibility in that budget depending on what value I see in a deal. I would like you're out the door tt&l included price. I never once tried to negotiate the price I just asked them for what their price was and I was comparing those between different dealerships. I didn't want to waste their time or mine and used phrases like I don't want to waste your time but I'm comparing cars at different dealerships and I need hard numbers. Anyway, 3 days in after I thought it was a done deal I called back and he tried to tell me I was getting too good of a deal and they weren't going through with it after they pulled my credit 5 times. I had never had a loan before and it dropped my credit score 89 points as of 2 days later and I was really upset. That's when I decided to try and call someone to figure out if there was anything I could do. ( I waited two days for a call back from the manager to try and understand what was going on because the sales person I had set the deal up with and then went over to finance and finish setting up with wasn't working with me anymore. I'd been pawned off on a junior sales associate) I went to my credit union when everything got figured out and the dealership ended up adding additional $100 on to the tt&l price and I didn't argue about it cuz I just wanted to be done but I got to finance through my local Credit Union and they gave me the interest rate that the dealership promised me then couldn't do! also, before I picked it up they took the Monster Mats out of it. I drove away and realized it only had the stock material Mats and had to turn around and go back. I had to show them their ad online with the listed options before he would go get me mats out of another GTI LOL. I'm told that the common thing for the throwing the mats out of another car as a perk and the sales associate doesn't have to tell anybody he did that but then a car that had that option on the sticker doesn't have them anymore.

[@afcgeo882]

@@NoZenith Seems like you had no idea of how to buy a car or get financing before you started it all... still don’t. You make large purchases without any research. This is on you. Also, all pulls for a car loan within 30 days count as just one.

[@NoZenith]

@@afcgeo882 I did a lot of research and that's why I didn't go in saying I was paying the majority cash, but if the price was palatable that I could pay down enough to keep my income to debt ratio happy for a mortgage. I didn't demanding anything. I went in telling them I had never done it before and I needed tt&l to compared to other cars. That is a straightforward method that many people employ and Consumer Reports, Motor Trend, Car and Driver all recommend. You get a hold of the dealership or email them and it's usually the same department (online sales) and they give you a straightforward price without playing around with you because they know you're comparing with other dealerships. It saves everybody time. I didn't Dicker and deal with them I just wanted a price. I had already been talking to my credit union for over a year about buying a new car once i settled in a house as my car was 10 years old and I needed something reliable. I got all my ducks in a row shopping for a home and then my car started giving me trouble before I got a house. It wasn't exactly unexpected but I wasn't looking to purchase a new car at that moment. I wanted something specific so I started shopping outside of my region and even researched shipping prices. Asking a dealership for tt&l out the door price is very simple and if they aren't willing to give you that then you move on. I had four separate dealerships I was looking at and was transparent with each of them that I needed out the door pricing tt&l included, (each of them knew my home address because they had to apply my own state taxes to it) to be able to compare them as I also had to communicate with shipping companies to see what the cost was from each region. That can vary by well over $1,000. I did a lot of research. I did generally understand what I was getting into I just hadn't done it before and told the dealerships as such. I don't know if you work at a dealership and you like to play games with people or not but you certainly are playing ignorant. You're throwing out baseless claims and insults without any information to back it up. Also I realized it only counts as one but getting multiple hits and not then closing on a loan hurts your credit and I was hypersensitive to that because I had never had a loan before and I was being extremely careful. I talked to Volkswagen of America, not understanding if there was anything I could do and just frustrated, they initially wanted me to wait for the manager to get back ahold of me but since it had been three days with no return phone call and I emailed them my documents, they thought it was important and elevated it to an advocate. This dealership violated their policy whatever that may entail or I wouldn't have gotten the deal. I didn't even force them to finance me at the rate, they let me go to my own lending institution since they had already said they couldn't match the rate they originally set my deal up with. Ended up good for me because my gap insurance is Gap plus and it's awesome. The one $500 ductable I had to pay got covered under my gap insurance and that more than paid for the $290 I spent on the gap insurance. It was a learning experience and so far you're the only person who thinks the dealership was in the right even though they were being assholes.

[@NoZenith]

@@afcgeo882 they did promise me a rate, I even signed paperwork and we just didn't set alarm how much money I was going to put down because I could meet their minimum down payment but I wasn't sure if I wanted to add to that, which I did, after talking to my bank. They even tried to tell me I was getting too good of a deal a couple days after we set it all up and they wanted me to pay more money for the car. By the way I bought a 1 year old car that was still new on the dealership lot that they were going to have to pay tax on AGAIN shortly after I purchased it if it was still on their lot was one reason they wanted to move it. I did tons of research and was specifically only shopping previous year models that were still brand new on a dealership lot over halfway through the year

[@Kevin-xz4jq]

Any update a year later? Hows it running?

[@gtrstreet1]

I have two new golf GTI one has no problems and a stage 1 tune 20k miles the other is factory with 9 k and I have so many problems with it. I just depends. It’s a hit And miss thing

[@augmentedjustin835]

I just bought a 2020 GTI autobahn last year and the car itself has been lovely but good lord do Volkswagen dealerships suck when it comes to service. Took mine to Tom Wood VW a couple weeks ago for just an oil change (I normally do it myself but the first two oil changes are free when you buy a new VW) and after I got the car back (which took 4 hours for some reason) I took it into my shop to do a tire rotation and just look over the car and there was oil everywhere. All over the oil cap, valve cover, exhaust, and all over the oil pan. Wasn’t leaking or anything. The tech must have just missed the hole in the valve cover and never bothered to clean it up. 0/10

[@joereynolds3061]

I/we feel your pain. That's no way to spend time you don't get back. That's why I, too, said goodbye to VW and started buying Hondas. Found myself a reliable local mechanic and we have been best buds for 20+ years. ... BTW, I agree with Jim Anon.

[@steamdome9162]

Oh man I feel your frustration and disappointment. You might want to talk with an attorney. Let’s be honest the dealership and manufacturer are watching out for themselves.

[@howard5970]

sorry to hear that man, good luck with your car. hopefully this brings some negative publicity to that crappy dealership.

[@donaldsawyer2618]

You moved from the North? Great review. I like these cars but a lot of issues

[@che9357]

Not with mk7...been very reliable

[@moegittosview]

As someone that does the drive in the opposite direction (Clarksville to the Nashville VA Hospital), I would have went to North Nashville or Murfreesboro. I'd take even a drive to Virginia to avoid buying in Clarksville anything that isn't a Ford. Hope all is going better now.

[@whistletutor]

I actually started at Murfreesboro - but they gave me the same runaround with the 0% financing that Clarksville did. (Un)Surprisingly, Clarksville was the one to call me back saying "sure we can do 0% and the other deals" like a proper Festivus miracle, so as I said in the video, it's my own fault for overlooking the "too good to be true" bit.

[@Got_Boost]

When I got a pre certified 2018 Subaru Forester XT back in 2020 I had to go through the same process but with different problem… at the end of it all the lemon law came into affect when they had it in the shop for the third time total of 40 days in the shop even though I had the car in my possession for only 10 days before that because they ended up finding ringland failure😂 They took the car back and cut me a check for the amount of my loan🤷🏼‍♀️

[@guillermogallegos8477]

Sooooo stay away from the dealership like how I’ve always been. Got it😂 fantastic video tho

[@crawfordg]

Hi Having owned 8 Volkswagen 's I have no idea why! I have had very many issues and had to send 2 back but there is something about these vehicle that is a magnet. The latest one having owned for 2 years is probably the best despite little niggles. I am not sure if it is available in the States a Volkswagen Golf Sv 1.5 GT EVO DSG very under rated especially when you put it in sport mode. I have learnt over the years when dealing with car service advisors you have to be 3 steps ahead of them in ant discussion and if you quote anything from the internet about a similar issue they dismiss it " you can not believe anything from the net". Yes just the same as you are not able to believe anything they say!! Hope the car is Ok now. Regards

[@bigmacdaddy1234]

If you don't know why you have owned 8 Volkswagen's then who would?

[@9bar7and9bar8]

Those little plastic things i think are put in on the suspension at the factory for when the car is shipped out and then removed for the pre delivery inspection. You still have a great car so put it all behind you and enjoy ! Think of it as taking home a lovely dog from a terrible owner. All will be good. Really liked the way you put that video together !

[@whistletutor]

Yep, after research seems like an infuriatingly common dealer screw up but I bought a VW for reliability so I'm hoping for the best. Cheers!

[@bigmoneymiller7174]

I was nervous about this video because I’m planning on getting a ‘20 gti too. Basically just don’t get a scummy dealer (very difficult)

[@Burnedpurple]

Exact thing happened to me, they forgot to remove one of the suspension blocks and now my car has a rattle in the cabin they can’t fix. Also my car came with a bad exhaust system that made a weird noise which they fixed by putting a cushioning in there.

[@Burnedpurple]

It was a brand new 2020 SE!!

[@ryank6771]

Had a 2007 Rabbit hatchback for ~8 years. Loved it for the first 150k, but as soon as things started to go wrong in the last couple years it went downhill fast and was an absolute money pit. Not made for cold wet climates, terrible service from VW and a pain in the ass to even get it serviced by local garages. Ended up selling it for way less than it was worth just to get rid of it. Never again.

[@onurdmetu]

Sucks for the bad luck but maaan please learn about the proper jack points of your car. My 2019 Gli had the frequent out of nowhere stalling issue that pissed me off but was luckily fixed by an Ecu update.

[@jplay0426]

Budget dealerships are the worst, glad it’s fixed now and you don’t have to deal with them anymore

[@jeremygore1865]

I don't understand how you damaged the body panel jacking up the car. Also, classic suspension block issue that seems to be a common problem across all manufacturers. The tire pressure sensors are very sensitive on the mk7.5. I had one for 3 years. That's really a non issue.

[@whistletutor]

And if the car survives 3 years I won't be the list bit surprised or annoyed when the TPMS goes off. 5 minutes after leaving a dealership that I've had to return to 4 times since buying a brand new car because of dealer mistakes? Yeah, that both surprised and annoyed me haha

[@ericrupert2687]

There are no tire pressure sensors on the mk 7.5

[@jeremygore1865]

@@ericrupert2687 100 percent they are there. LOL had the mk7 and mk7.5. If the pressure drops there's a notification and indicates which tire is low.

[@ericrupert2687]

@@jeremygore1865 100 percent not on mine. My 2019 is using abs.

[@JettyOMG]

So I mean this doesn't sound like a Volkswagen problem, but more so a Volkswagen DEALER problem. I hope you're a little happier now with your purchase than a year ago. I've owned my 7th Generation facelift for a year now as a pre-owned vehicle, and haven't had a single issue with it other than routine maintenance.

[@fatheroblivion45]

Hope it all works out okay matey and that you can look back on this whole escapade as 'teething troubles'. P.S. On the plus side, if you compose a slide / jig, you can call it "Leaving Clarksville" :)

[@whistletutor]

Brilliant!

[@miguelgonzalezgonzalez8166]

But lastly how's the car running. Any further problems with the car ? Any further issues with this irresponsible dealer that should not be in business . Have they reached out to you ?

[@thewirah1]

Well, at least your GTI isn't leaky like mine. Four visits at the dealership in 5 weeks because of water leaking into the car. Gotta love that mildew smell. Volkswagen of America has been useless, but it's been a common problem with their cars for the last 10 years. They obviously don't care. VW's fix has been to make their warranties shorter instead.

[@taxidermycat]

Best car video I’ve seen in a long time. Never buy a new car without Vaseline 💯

[@Boostlagg]

sounds like a trash dealership, not the car itself. MK7 GTi's are pretty solid car and loved all around the world.

[@tgores59]

The body panel falling off when you jacked the car is 100% user error.

[@zennonappler8158]

Great video, awesome editing. Definitely giving me some perspective as I’m looking to buy one myself

[@BriBorgersen]

My exact experience with my GTI and dealership!!!! I’ve been chasing problems since I got it.

[@ricanrolla85]

I like a well made video even if it doesn’t pertain to me. Subscribed

[@theclutch19]

Sorry not sorry, you deserve the issues that you had... 1) would it have hurt real bad to read the manual for proper jacking points? 2) did you just scrape the sticker off with an ice scraper and likely scratch the paint? But, fantastic editing job!!!

[@whistletutor]

Ahhh, that's the trouble with a short video, sometimes the details are lost: I actually did read the manual (the short version of which is in fact printed right. on. the. jack.) However it's not always that accurate, as I found out. The point, which may have been lost there, (again, owing in part to a short video) is that it's not a great customer experience to make the buyer of a brand new car have to jack said car up 12 hours after purchase because the dealer forgot to take out the shipping pucks. I actually suggested that maybe VW could produce some sort of Idiots Guide To Selling Cars. Step #1. Put oil in it. #2. Put windshield wiper fluid in it. #3 Take out the shipping pucks. #4 Take a customer for a test drive. In that order hahahaha (turns out they do make such a manual, the dealers just don't follow it sometimes.) Secondly, no scratches at all - if you followed my channel you'd know I have impeccable dexterity ;) Thirdly, thanks for the love on my editing! Cheers mate!

[@josephhradil86]

I have the same car, 2020 GTI Autobahn. I’ve had it for 20 months. In that time I’ve had 4 failures; Nav screen, passenger grab handle, rear taillight, and driver’s door wiring (harness). All repaired under warranty but total cost would have been over $5,000. I’ve owned 12 VWs but this is easily my last one. Absolute garbage.

[@caffina5882]

Ok so the car isn't the issue. The dealership was the issue.

[@TylerSmith-bl3qe]

Man. Wyatt Johnson is a horrible dealership. We ended up going with Hallmark in Brentwood for our VW. Way better experiences with Hallmark than WJ.

[@petescarp4275]

Dude bad dealer!!! I've had my 2018 GTI SE since new not one problem oil changes only and it's tuned almost 30,000 miles running like a clock, sucks you had a bad experience

[@AudiophileTubes]

I've had bad experiences with VW dealerships too. They really need to step it up regarding consumer relations.

[@MsBigtom]

And then what happened...? I have a Golf R. No issues and all good times.

[@whistletutor]

Well I ate those cookies of course :)

[@slave0102]

Sucks. I hope the dealership sees this vid and gets their 💩 together.

[@joshg5946]

Wyatt Johnson has a terrible reputation and goes out of their way to remove reviews. I refused to buy a Subaru from there after three others had had issues with them and warranty issues. This dates all the way back to 2015 I’m not surprised.

[@luckyyou774]

I know those caf have some problem, but have gun with it because it is a fun car, owned a lot of vw and they are fun!

[@mik55tv22]

VW dealerships coustomer service and car service for warranty is the worst in the buisness if your car blows up they will tell you "its normal" .....last vw i will ever buy just because of the bad coustomer service

[@STEDDiEFPV]

Mate I think you just had a bit of bad luck. It happens from time to time. You have an excellent car all around, and this possibly the best looking GTI to date, the mk7.5. I hope you enjoy it as much as we all have enjoyed ours

[@whistletutor]

I'm certainly hoping so - it's loads of fun to drive, that's for sure!

[@PsychicMedium4747]

@@whistletutor you just had a shitty dealership...I have the 2019 gti -rabbit...the best car I ever owned...better than my bmw 335i. VW are made with high quality materials but tend to be over engineered...like all German brands and they tend to have more issues. If u maintain the service...it will give you years of fun and great memories

[@Blackdawn80]

Cliff Notes: Dealer service department sucks. Car is fine and reliable, but if you "rather get a WRX" prepare yourself for the troubles ahead...

[@breakofhavoc7433]

I understand the dealership error, but the body panel breaking was completely your fault... use the pinch weld next time bud.

[@whistletutor]

Totally. Next time I buy a brand new car and have to remove foreign objects from the suspension I'll disregard the instructions printed on the dealer-provided jack and hope for the best. Or perhaps I'll just not buy from that dealer again hahaha

[@BOXDABOXERful]

Cool video 9 months later

[@legendarypillow1450]

He stares like mark pellegrino

[@curttheboywonder]

Any reason you didn’t buy local?

[@whistletutor]

Unfortunately I live in a Bermuda Triangle of WV dealerships. "Local" to me would be 3 dealerships ranging from 45-75 miles away.

[@braaron77ify]

Whoah.. it seems like you had a joint custody with the dealership 😳

[@throughdude23]

I would have had them buy the car back and went to another dealership.

[@summerman2]

My family owned vws for decades. My first new car was an 87 golf gt. Never again. All my friends had vws not anymore!! Once you own a Toyota you will never go to vw again. Great price and performance but they break and break and....

[@oneanddone7992]

I've owned more than 20 Toyotas, love them all. I also own an '18 GTI SE 6sp, and love it too.

[@pauldack5129]

What a horrible dealership. All this shit could've been prevented if they just did a proper inspection before you took it home. What a joke.

[@Mr_Nobody_CA]

As much as I wanted to buy a GTI, That’s one reason why I stay away from VW.

[@mariog5062]

Swapped my 2018 GTI Autobahn (after 18 months) for an R. German assembly versus made in Mexico? Go figure.

[@rokuremote2666]

you should of known you were gonna be screwed and in need of vasoline the moment you stepped foot on Mr. johnson lot, lol. I thought you said wide Johnson at first lol." Wyatt" At least you got a tin of cookies out the deal I mean I'm sure that straightened it all out. Surprised you didn't hear you must of been here before.

[@johncrane3493]

Definitely a crap dealer with a mediocre service department. I've been driving TDIs and GTIs for 10 years now with several different dealers and some clearly have a top notch service department, others not so much. Still, the shipping pucks are part of a the standard checklist for the dealer receiving a new car, so that is a major red flag considering that had VW dealers a ton of those not getting removed when the Mk7s came out. Therefore, it is inexcusable that it happened to anyone so recently.

[@louprincefilms6621]

Love the video

[@GUITARTIME2024]

How's the car?

[@reefym2627]

LEMON LAW

[@l0v3th3m0vm3nt]

Never ever buy a car near a military base.

[@howard5970]

just wondering, why is this? rough test drives? terrible service?