I Broke My First Foldable [Into The Fold Episode 6]

This is a video that I never wanted to make, but let’s be honest: it was inevitable. MrMobile has officially broken his first folding phone, and of course, it’s the one Michael Fisher bought with his own money.
On this episode of Into The Fold: what happens when you wreck your Motorola RAZR 5G (2020) - and why it’s not a reason to distrust either Motorola or foldables in general … because my Razr didn’t break the way you might think.
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[ABOUT INTO THE FOLD EPISODE 6: R.I.P. RAZR 5G]
This is the sixth in a series of episodes exploring the many facets of life on a folding screen. From the best foldable phones of 2020 to the bleeding-edge world of folding-screen laptops, Into The Fold is MrMobile’s showcase for the most exciting movement in mobile technology since 2007!
Episode 6, a list of lessons learned from MrMobile’s first broken foldable, was produced following 40 days with a Motorola Razr 5G / Motorola Razr 2020 retail unit purchased by Michael Fisher. Motorola sent two Razr 5G / Razr 2020 cases for inclusion in this video, but neither Motorola, Chase, nor any other company paid a fee or otherwise offered compensation in exchange for this coverage, nor did any company preview or approve this content before publication.
[LINKS]
Razr 5G / Razr 2020 Cases [Motorola]:
www.motorola.com/us/razr-5g-c...
Moto Care [Motorola]:
www.motorola.com/us/moto-care
The 8 Best Cell Phone Insurance Providers of 2020 [LifeWire]:
www.lifewire.com/best-cell-ph...
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[DISCLOSURES]
This post may contain affiliate links, which afford Future plc a commission should you make a purchase. This does not affect MrMobile’s editorial content. See Future's disclosure policy for more details: www.futureplc.com/terms-condi...
Additional information concerning MrMobile’s ethics policy can be found here: mrmobile.tech/ethics
#intothefold #razr5g #razr2020 #razr #motorola #foldingscreen #foldingphone #foldable #foldablephone #foldablescreen #fold #flipphone

[@TheMrMobile]

[EPILOGUE] Six months later, my RAZR 5G found new life thanks to Hugh Jeffreys! Watch him bring this phone back to life here, and toss him a subscribe if you like excellent (and weirdly soothing) phone repair videos! kzbin.info/www/bejne/a3WTh6iBmtp2odE

[@ZygardeCruiser]

yes,i watch it😁👍

[@LastUnicorn]

On sale at T-mobile for $199 (when adding a new line) or $499 with zero down and in payments it's like $20/month.

[@SLOBeachboy]

Thanks for the link to this video. Its nice to know that finding these parts is not completely out of the realm of possibility. By the way, you said in the original video that you do not blame Motorola and while I agree with that up to a point I still think they share some of the blame. After all, why would you make a phone with a glass housing and then not have replacement of those glass pieces as a repair option or even offer the parts up for sale to those who would like to do the replacement themselves. It just makes no sense whatsoever. Either make the front and back cover out of metal or offer replacement glass parts if making it out of glass. Nobody should have to pay $1000 for a new phone simply because a piece of glass is cracked.

[@bobjcookbbjc]

Was awesome Adventure your phone took ❣️

[@FrIoSrHy]

Hugh does a great job every time

[@ToniCorvera]

I laughed out loud when Motorola replied to the inquiry about repair options by sending a case.

[@johancakep]

They be like "LOL tough luck, my dude."

[@jegeriufanen4415]

It's like being given a bullerproof vest after getting shot in the chest

[@cherrify3498]

How do you even put a case on that?

[@mostlybikes]

Frankly I would use a case to prevent the chips coming off further and to protect the exposed electronics

[@thisnamehaschangedthanksto8185]

basically they were like: "Well, we kinda know you're going to buy another one, so... Here! don't f*ck it up this time"

[@spark9_]

that phone call was... interesting 👀

[@youvegot]

biggey Dickeyy man youd think with a username like yours youd at least know how to spell horny

[@joshconfer209]

Thats not what your CC company talks like? Get a better CC. ;)

[@WubblyJubblyUK]

@@joshconfer209 there is a reply all podcast on why this happens gimletmedia.com/shows/reply-all/awh2a4

[@michaelfinlay1412]

@@youvegot horn knee

[@sailaab]

and you haven't even heard one hundredth of it😉 the rest of it.. which did not make it to the final cut...

[@Abdulaziz-vz6op]

4:33 Credit card companies changed since i was a kid 😂🤣

[@MuscleCarLover]

You absolutely killed me at "Credit card companies have changed since I was a kid"

[@Pikero24]

I'm surprised you didn't bring up the fact that if it was a normal phone with damage like that you wouldn't be able to use it anymore! The screen on the inside was protected and is still functional!

[@TheMrMobile]

Ah, a very solid point as well!

[@razorninja7]

Is it still worth the money

[@pkj6684]

I didn't expect this to be pinned. But well, it deserves it!

[@ArmanRafique]

It isn't a bad point but wouldn't most shops be able to repair the phone for cheaper then a replacement if it was a slab?

[@steadfastwhiplash1216]

He pretty much did at 6:03

[@N.S.A.]

Chase has really upped their customer service game. She could tell me my estimated wait time all day.

[@Nortel4eva]

Lmao

[@sailaab]

tsch tsch tsch #smh what has become.. of the N.S.A. 😞

[@N.S.A.]

@@sailaab what? You wanted non perverts to be spying on you?

[@DavidNgo86]

Lol

[@josiahstearns9615]

Hahaha *sensual female voice* “Your wait time is..... 3 minutes” 🤦😂😂

[@lukeclark4866]

I love it when a repair company talks dirty to me. Makes me feel wanted as a customer ;)

[@TarekMidani]

Ohhhh yeaaaa 🌹😣

[@Shyvorix]

Gonna feel wanted alright lol.

[@Mr.ZombieRIPper]

☠️

[@pranavgautam96]

4:25 - The funniest thing I've ever seen in a tech review.

[@IamAutumn_]

I love how's he's calling Motorola and Chase about a folding smartphone on another folding smartphone. 😆

[@TheMrMobile]

Bahahaa - it's how I roll

[@IamAutumn_]

@@TheMrMobile I see! 😆

[@sailaab]

🤗🖒

[@asrawat]

@@TheMrMobile maybe you meant to say "it's how I fold" 🤷‍♂️. Nice balanced video with no fluff! 👍

[@daviddevan7725]

FOLDCEPTION

[@syclone]

Plastic: exists Phone companies: GLASS

[@Krystalmyth]

Seriously. I'm so over it. Especially on the outside.

[@penedrador]

I miss the times when you phone crashed on concrete and in worst case the back plate pops off and you gotta reinsert the battery... Nowadays phones are so slippery and delicate. Nice to see but a horror to handle imo

[@kornkernel2232]

@@penedrador Yeah, back then I dropped the phone, only to worry to drop it on screen head-on. Basically only 50% chance you will break a screen or just land on the back-side which is just plastic, worst is the camera lens might break. Heck I even dropped my phone onces before and the screen didn't even break, only the aluminum sides were dent and front have one line of scratch.

[@nomadben]

Glass on the back of a phone is one of the absolute worst trends to ever happen to the phone industry. Glass still makes sense over the screen due to its greater scratch resistance, but a quality plastic has all of the benefits and none of the drawbacks of glass for the back. I'll take it every single time. Glass backs are nothing more than intentional fragility to make more money on repairs or new phone sales.

[@kornkernel2232]

@@nomadben Yeah, the fact pretty much everybody on the high-end smartphone have both glass on the side of the phone. Personally I like the aesthetics of them especially when it was first introduced with iPhone 4. But now it has just become too mainstream that the smartphone has become quite stale and leaves no choice since every high-end device is fragile. At least when we had mix of plastic, aluminum and few glass phones, we have choice if we prefer certain aesthetics and may have to leave with a compromise. Aluminum doesn't support wireless charging, glass phones are fragile, plastic phones well didn't really have downsides at all except that some can felt cheap, but Nokia back in the day were plastics and still fel premium though.

[@CarlosEduardoGuerraCova]

This is the definition of: “if life gives lemons, make some lemonade”.

[@NickDalzell]

make life take the lemons back. Get mad!

[@kocior1987]

"When misdialed calls are fun"

[@JonLa89]

"How people got through Loveless marriages"

[@ADeeSHUPA]

@@JonLa89 Loveless

[@mkrestuarant]

@@ADeeSHUPA Yeah loveless. But not cashless

[@albymac420]

We need more “when phones were fun”

[@TheMrMobile]

You'll have one more episode before the year is out!

[@pkj6684]

@@TheMrMobile Yay! And also, good suggestion. I can see many more people liking the idea.

[@GinaZalner]

Best series I've ever seen...well for us tech geeks 🤓 💙

[@michaelcorcoran8768]

@@pkj6684 but phones are fun again....

[@app0the]

The phones are fun...until you drop them

[@m.hreels9822]

It’s pretty incredible that the one part everyone expects to break, didn’t break. At least he was honest that it was just a clumsy accident.

[@NickRaven]

I was taking a drink when the "hot" line came in over your speaker and almost did a spit take.

[@medilyesoudhini7411]

Sorry for you loss Michael, had to lower my phone's volume when "that" part of the video started 😂 it was unexpected really

[@xers8719]

imagine you were in a quiet room with everyone in it with the volume up 🤣

[@xers8719]

AND THEN THE VOLUME BUTTON STOPS WORKING 😂😂😂😂

[@sailaab]

v_btc 😆😆😆

[@KiaJo]

lol

[@PJ-sv4iw]

why would you have to lower your volume? Who cares?

[@rohanvinod8604]

4:20 Credit Card companies have changed indeed lmao

[@TrentonMatthews]

@@conner651 I was about to mention that!

[@sailaab]

what about the timestamp

[@SpaceTimeBeing_]

l mao

[@baoquoc3710]

Thanks Hugh Jeffreys for repairing michael's razr 5g!

[@relicy]

I cant help re-watching this video multiple times. Something about the specific vibe of this video is so perfect.

[@SyedTauhidul]

Look at it this way, you just bought an Uber expensive coffee

[@sailaab]

with uber expensive surge pricing?

[@tobubiify]

i love how the opening is so stylish and all only for showing "R.I.P RAZR" with broken phone lmao

[@SayoojOttapura]

7:20 "The Liquid Mercury lining..." Ah! I see what you did there😌

[@Adeptbe]

this video is maybe one of the best i watched, very nicely done, true to life and candid!

[@Ninfea2018]

‘We fix SOME phones’ 😂😂 dead. R.I.P me as well

[@Dimondminer11]

Aka Samsung and Apple but NOTHING else

[@IlRovina]

Finally a youtuber that shows the cost of the no-cover life.

[@MindinViolet]

My policy to to hold the phone really tight and hope I don’t drop it.

[@karwan6385]

@@MindinViolet i rarely drop mine lol.

[@timstetson1281]

Dude! I am so sorry for your loss! Every time I see you flip that baby open I harken back to my old Razr days. Thanks for yet another fun video!

[@magi404]

Sorry this happened to you but dang if you didn't make top notch quality video out of it!! Super informative, loved the city tour of NYC on your journey, and the way you addressed the lack of repair options, all class. Again sorry this happened to you, but super impressed with your content and production quality as usual.

[@Nh2OO5]

Michael: *Drops phone* Also Michael: "Time for a new video!"

[@SonyEnthusiast]

I like that Armageddon reference. Never thought I shed a tear toward the end...

[@LazorVideosDestruction]

I am surprised you didn't mail it off to JerryRigEverything.

[@exeterra4825]

Those scratches and grooves were too deep even for jerry

[@taichiwinchester1102]

It's not that those repair shops cannot replace a broken none foldable display if they can get the replacement parts.

[@SohamSanyalprofileG]

This video was a perfect infotainment piece in so many ways that it motivated me to subscribe.✌️Sorry about your phone though Michael...

[@Ashanmaril]

I don't know why you didn't ask that nice lady on the phone if she'd fix your phone.

[@FrigoGaming]

It's just so insane to me that companies can make people think "I shouldn't have broken it" or "I should have had insurance" when they don't offer repair and/or parts for the most common phone fault. If we let companies get away with this madness we will be buying a new car when we get a crack on a windshield.

[@bilalhijazeen1501]

Amazing video, commentary and the best use of a mishap like this. If I was not convinced to buy this phone or at least consider it, I will now. Thank you

[@gnntech]

I LOVE the format of this video.

[@ArneKristianNBakklund]

Great video. It is awesome seeing how durable these folding screens really are.

[@ThierryTiramisu]

4:40 mr mobile is fancy. using words like 'whereupon" and "rendered inoperable" :)

[@killz111]

I think he mentioned in one of his videos that he was a theater major.

[@geniumme2502]

also called having a (well written) script :)

[@ram89572]

don't know that I have ever used "whereupon" before but I have definitely used "rendered inoperable" or some variation on the the tense there in regular conversation before.

[@bradtx3168]

I forgot to say how great your videos are & keep them up. 👍📱

[@alanduran-gonzalez8060]

This video is one of the most cracked and talked about and not just you trying to find a place to fix it but calling Chase’s “customer service” and you getting a big intrigued with the call was EVERYTHING!!!! Jejeje 🤪

[@luogl]

Looks like the foldable is ready for the prime time especially the breaking part

[@TheSektorz]

Hey Mikeyyyyyy (read that with an _italian_ accent) Just wanna say I really like your videos on unusual phones, such as phones with keyboards, old flip phones, etc. It's really refreshing from everything else tech-y on KZbin.

[@izhararbiv9]

Following since the "phone arena" days. Your getting better and better in every video. Thanks.

[@ronaldomanzoli3964]

Great video, i like the"new" style of it. Cheers from Brazil!

[@DarkLordDiablos]

Considering you dropped it while open I'm as surprised as you were that the damage was contained to the outside rather than to the folding part.

[@themixgenius1993]

MrMobile: **uses Armageddon reference** Me: *(he should used the Flex Seal one)*

[@camsmk4232]

I always go back and forth as to whether I want to rock a case or not. Your loss solidified the fact that I probably should. 😅

[@Tout-Le-Monde02]

Stuff like this is only shown by you .... u r a truly honest man ....

[@nerdyllama9330]

6:40 some sales tactics he learnt😂

[@painboy66]

damn the production quality of this video is over the roof🤯

[@arminsanjana2516]

Sorry for your phone Michael.. but thanks for the lovely insightful and informative video Love Motorola and really like your videos too , good job

[@aiden_wulf8035]

I got a case for my razr, and when I dropped it on the ground, it got a small crack on the bottom, but that's it. Really love it. I gotta agree that it works really well on keeping the inner screen safe.

[@jimd385]

If only there was some kind of tough outer shell made of durable plastic that could be affixed to these expensive portable computers?

[@elvistwatty]

You mean what's mentioned in the video?

[@jimd385]

@@elvistwatty yup.

[@elvistwatty]

@@jimd385 redundant comment is redundant

[@jimd385]

@@elvistwatty I was just trying to be humorous, give it a try, you might enjoy it.

[@Aka.Aka.]

@@elvistwatty It's called verbose humour, if you don't get it then keep laughing at boomer jokes or somethin'

[@josiahstearns9615]

4:18 When he got to “Credit Card companies have changed since I was a kid”.... I had to pause the video I was laughing so hard... 😂😂😂😂😂😂😂😂

[@KomalPatel]

SAAAMAEEE THAT REACTION WAD GOLDEN 😂

[@mr.rainbowlovescoffee]

This video actually makes me consider getting the razor foldable. I'm very sorry that you dropped your phone and this happened to you. have yourself a nice holiday and happy New year. ❤️👍 Stay brilliant my friend.

[@DimusTech]

It's sad to see such a beauty break, But I am really happy it actually acted like a regular phone fall and even better. For years I use all my phones with cases (most of them rugged) and tempered glass protectors, funny thing is, I probably can count on both of my hands the times I ever dropped my phone. I'm against insurance cause usually at it's cost by the time I might need I'd rather consider a new phone or I've paid the insurance same amount or more that it would cost to repair, but check your options anyways, yours might be better. Hope to see you get it fixed or a new one easily and keep enjoying that beauty!

[@TechDove]

Don't worry Michael, I dropped my z flip on concrete filming for my channel, it hit concrete bare, with no case and bounced right into a puddle 😭

[@arv1ndgr]

I'm sorry for your drop.. But curious to know what happened then?

[@japzone]

Reminds me when I broke my phone. I dropped it on a thin rubber floor, it bounced, ricocheted off a wooden cupboard, and then hit a metal pole. OLED screen slowly died after that, but there was no visible damage. When I went to get the screen replaced, repair man said he found a micro fracture in the screen using his massive magnifying glass, probably caused by when it hit that metal pole. It was just enough to puncture the OLED panel.

[@TechDove]

@@arv1ndgr I had insurance on it through asurion, I got a replacement sent out to me for a $150 deductable. The only water damage is sustained was the charging port. It still worked and would charge wirelessly And the replacement was a black z flip not the purple I had broken. 😭

[@TechDove]

@@japzone oh wow that's wild. I'm someone who's never dropped a phone. That was literally the first time in my life

[@mbaxter22]

The good news is, once foldables go mainstream, their will be models with exterior bodies made of plastic. The cheaper foldables will not be so prone to breakage, and they'll be lighter in weight, also.

[@AG-xlr]

Love these videos !

[@glen8449]

Good video, but why the razor over the samsung flip? Just curious because I dont know what one the get. Lol. Thanks

[@HandheldAddict]

2 seconds after it happened: "This is going to Jerry Rig Everything"

[@_ollman]

This seems like an excellent opportunity for a JerryRigEverything collab if you don't have to send in that old phone!

[@dee_jeh]

He did that before with the pixel 2

[@MrKyGuy]

I loved this real life use review. Sometimes this happens! But it’s nice to know that the inside still functions!

[@AleksanderJBL]

I like the format of filming implemented here. The camera man following you like in a documentary. It looks really cool and is engaging.

[@the_sandman_]

At least this made me feel justified in taking out insurance for the 1st time ever on a phone with my Z Fold 2

[@victorkreig6089]

on ANYTHING a grand or more even if you got it at a discount GET INSURANCE, you never know

[@voteDC]

Are there any broken Razr's on eBay or the like? If one has the outer screen intact it might work as a donor if swapped over to the other device.

[@sailaab]

yup.. i prefer cannibalising parts off some discarded or damaged .. same phone.. then to use OEM parts.. even if tge said OEM parts are from the brand authorised service centre.

[@Darkest_matter]

@@sailaab sometimes it's cheaper especially amoled or OLED phones where the screen costs same price as the phone

[@hojnikb]

it makes more sense to sell the phone as is (it still works so it has to be worth a couple of 100$s) then to repair this one. Especially with the credit card refund.

[@Darkest_matter]

@@hojnikb unless he has personal stuff and really needs a phone.

[@hojnikb]

@@Darkest_matter that can be erased

[@CDash162]

Great video 👍. I’m so sorry about your phone.

[@MichaelRiveraBX81]

I like the Mr. Rogers enter and jacket hanging towards the end!

[@DigitalRiesNL]

That wrong digit number cracked me up. I didn't expect to laugh so loud during such a depressing video.

[@verssus36]

I wish you that monetization from this video would cover the damage :D

[@evey0259]

You remind me of a cellphone-centric Richard Hammond. Love it.

[@tomgrimes8379]

Another superb television production. Well photographed, lighted, edited, and scripted. Forget the phone, the TV production is what interested me. It take a lot of effort to do this type of thing correctly and with taste beyond the mere mechanical production. If you aren't already, you ought to have your own production house fore hire.

[@charliesmash]

That apartment is too nice not to have at least 4-5 room mates.

[@emilyabbott3751]

He has at least two roommates. They've been in a few videos previously.

[@norb789]

At the end, we always come back to the teaching of a particular wise tibetan monk: Glass is glass, and glass breaks.

[@ytto051]

Gorilla glass, eh?

[@ferdinandbellen8140]

awesome video Michael. at least we can avoid what happened to you. Thanks very much. Please keep making this In to the fold video. Cheers

[@nrbgamingYT]

Mr Mobile content is just so relaxing and calming!

[@gong9901]

Well cracked my G6 today, I hope my S20FE arrives soon.

[@JackieWelles]

So if this phone had metal or plastic back, with foldable screen inside, nothing would have happened just like in the old day's.

[@muhammadbilalhanif]

This video actually made me sad and I could definitely feel the pain. I once felt it when my beloved Nexus 6P broke it's software and was stuck at the bootloader loop. That made me cry !

[@wallyj2000]

Hi, thanks for sharing so sorry to hear about your phone and your experience.

[@extra4542]

That’s why I go caseless at home only (which is most of my time nowadays anyway so mostly a caseless experience still 😀). Would never dare to do it going outside

[@TheMrMobile]

This is smart.

[@extra4542]

MrMobile [Michael Fisher] I leave a phone case by my wallet and keys for this reason 😂

[@Chemy.]

Having a flexible part would be harder to break than anything else, so the folding prt is the good oart for those who drops it.

[@SDRIFTERAbdlmounaim]

my condolences man, best mobile tech channel ever !

[@SCTR7]

Loved the way you flicked the phone open. I use to do the same with my StarTac

[@davidsally_pizzatony]

You sound like the guy who used to remind me to "wear sunscreen" 😂 😂 "get insurance" 😂 😂

[@alikhuramijaz]

Reason why I always use a Ringke case on all my phones

[@Abishiekrs]

whenever i watch your videos positive vibe comes around me

[@rohitreddy3980]

That Wrong Phone call and your expressions tho 😂😂😂🤣, looks like a fun misdial there

[@righthandofdoom77]

I'm surprised no one on KZbin could repair it.

[@Jack_Xson]

If JerryRigEverything can't do it, no one can.

[@righthandofdoom77]

@@industrialvectors Dang.

[@cynicthehedgehog385]

"Normally they're review devices" Note to self: DONT SEND MICHAEL REVIEW DEVICES

[@ChaitanyaHota]

One of my favorite KZbinr !!!

[@arpitmahindru]

Well at least you got a video out of it! Hope it more than covers for the sunk cost!

[@ThierryTiramisu]

0:17 that front screen is in perfect condition, after the fall :)

[@jayachandramarturi4623]

Jerry rig everything : [ confused] you don't damage the phones you buy?

[@joshuajimenez428]

I was wondering I have the razr 5g as well and I noticed i have problems with instagram the filters don't work right it's not the only app I've had problems with but it's the one all i haven't been able to fix the other apps the problem was having the full screen setting enabled but with instagram even with the full screen setting disabled i still have problems ive tried everything I even uninstalled the app and reinstalled it, i was just wondering if you encountered any issues like this and what your advise would be

[@Greenarcher707]

What's your take on the Huawei Mate XS? Been rocking it for 4 months with Google Services working and it's a pretty outstanding daily driver.

[@milanlilic6995]

This is the only foldable phone I actually want

[@sailaab]

Done! Yours for 500USD (with the broken outer screen)

[@oliverstemp9132]

Same

[@akthegamer306]

7:21 Stop crying Michael, it's just a phone with a folding screen😭

[@francedajao8231]

Yeah and a month's worth of rent

[@Gabriel87100]

It's the tears shed at 0:19

[@stueybhoy5630]

More proof folders are the way forward. I'm just over 12 months into the first Razr relaunch version and still love it.

[@ShepTheCreator]

I got my Razr fixed at a CPR but it was the inner screen that was unresponsive not the outer screen so I don't know if they would repair that?