Thank you for validating me on why I no longer order mystery boxes from them. Glad you didn't have to pay for this!
@passportsandpizzapies19 күн бұрын
Glad I could help! Silver lining of posting this haha
@lindakamps184423 күн бұрын
Ouch!! I’m so sorry, Kay! That was painful! Remember when it was so exciting to get a trhedup box??
@passportsandpizzapies2 күн бұрын
I know, right?! It’s not the same anymore 😩
@drlynnmarie23 күн бұрын
I am so glad you posted this, I just had the same experience! I ordered a 40-item Women's Winter Wardeobe Rescue box in my size and thredup sent 2 boxes of unwearable, old, shrunken, cheap, dirty, thread bare garbage. There was nothing worth "rescuing" in the boxes! And my wardrobe certainly didn't get a "refresh."I have been fighting with thredup customer service for a full week and my ticket was finally escalated after days of back and forth via email. I've asked for my money back or store credit. I feel like I got scammed. I'm super frustrated! And I'm not optimistic that I'm going to get a resolution. Ugh.
@drlynnmarie22 күн бұрын
A quick update: After a week of emails with customer service, Thredup offered me a coupon for 30% off my next order as a gesture of goodwill, and claimed the items I received are representative of rescue boxes. Are you kidding me? A coupon? I'll never order anything from them again! It seems others are experiencing the same problem. They are selling us all of their "rejects", claiming they are "wearable" and don't care whether they lose customers or not. Sad.
@passportsandpizzapies2 күн бұрын
Ugh I'm so sorry you didn't have a good experience with them recently either. It's a shame really - they could make so much more $$ if they put quality stuff in their boxes. Instead they're just gonna sit there because the people who used to consistently buy them aren't falling for it anymore. A 30% coupon is not going to get you back as a customer.
@passportsandpizzapies2 күн бұрын
I ordered a Lululemon hoodie from them a couple weeks ago that had made it into their Unbranded section. They sent me the completely wrong item & expected me to just live with it and not get a refund. Ummm no, you're gonna give me my money back or I'll dispute with my card. They eventually conceded thankfully and said they "lost" the item I purchased - More like they probably realized their mistake after I purchased it and tried to pull a bait and switch thinking I wouldn't notice 😡
@GenosFinds23 күн бұрын
Hello Kaye, Its always nice to watch one of your videos especially after I order a pizza
@passportsandpizzapies2 күн бұрын
You should always order a pizza!!
@katherinecampbell339222 күн бұрын
Whew. That was rough. Super glad you didn't spend your money on it.
@passportsandpizzapies19 күн бұрын
It’s a lesson learned!
@jenme4023 күн бұрын
That was painful!! I hope Plato’s buys a lot of it from you!
@passportsandpizzapies19 күн бұрын
Me too!! I'm stressed 😅
@hiddentreasureskc22 күн бұрын
Wow! What a terrible box! Maybe contact thed up! Great to see you again Kay! Loved your short on APT APT APT
@passportsandpizzapies2 күн бұрын
They won't reimburse me at all for this box, but I'm just glad I didn't spend my own $$ otherwise I would dispute with my bank. It's bad enough that I wasted $150 in credits for this ☹
@lindsaya39346 күн бұрын
Hope you checked the Margaret O’Leary! Retails for a ton, & resells high/well too. Did Plato’s take most of that? They love buying fast fashion these days. Yuck!
@passportsandpizzapies2 күн бұрын
It's still in my lookup/unlisted pile, but I'll get to it this week for sure!! Plato's took 5 items out of this trash LOL I'm gonna try going back a second time with the rejects, but I"m not too optimistic
@AmandaPruitt22 күн бұрын
I just got a fun box with all credits and it was horrendous. But I see friends getting pretty great stuff in theirs so part of me thinks when you don’t spend a dime out of pocket, they purposely sent you the worst boxes possible. This was rough but I think you will make some solid Plato’s cash 😂
@passportsandpizzapies19 күн бұрын
It was definitely a rough one, but I’m always looking for good Plato’s finds so hopefully they take a bunch. Sorry you fun box wasn't great either! 😅 I ended up using my remaining credits on Lululemon for myself LOL
@LJack-ck8uh23 күн бұрын
ThredUp should be so ashamed of themselves. I got the textile box yesterday and other than two children’s skirts and 3 scarves everything was another country’s fashion, which maybe could have been ok if it wasn’t for how awful the mildew smell was. I double bagged everything and put it in the trash. There is just no getting rid of mildew. I bought a Coach box before that and again, mildew!!! I think my ThredUp addiction has finally been cured.
@passportsandpizzapies2 күн бұрын
I think mine has been cured too 😑 What a disappointment! They could make so much $$ of us if they actually produced quality boxes still
@housewifethrift112422 күн бұрын
Hi ho! Hi ho! It’s off to redonate we go 😂
@passportsandpizzapies19 күн бұрын
Pretty much 😂
@Bowzer-v9k22 күн бұрын
Ugh... that was painful. Shame on Thredup. Thanks for sharing!
@passportsandpizzapies2 күн бұрын
So horrible even Plato's didn't want anything!
@kendylheyer864221 күн бұрын
how much of this stuff did plato’s take?
@passportsandpizzapies21 күн бұрын
Haven’t gone yet, I had only just unboxed it when I posted the video, but I’m gonna go this week & I’ll report back 🤞🏼🤞🏼
@jesseenixon21 күн бұрын
I wouldn't buy from their mystery boxes anymore. They are keeping the good stuff I think to get the profit after things expire OR only putting what they absolutely wont sell int he boxes now. Gosh, they used to be so good. The good old days are gone with them.
@passportsandpizzapies2 күн бұрын
Yeah I think I'm done with their boxes after this crapshoot. I'll stick to using my monthly credits for personal items or things I know I can flip myself. Wish they hadn't gone so downhill 😑
@jaclynchisholm33517 күн бұрын
It's okay to post your Ls too!
@passportsandpizzapies2 күн бұрын
This was a big L 😂
@aikanae121 күн бұрын
It's crap but I don't deal with small sizes anymore.
@passportsandpizzapies19 күн бұрын
Small sizes don't bother me, but there wasn't a size option for this otherwise I probably would have pick M or L 😑
@aikanae119 күн бұрын
@passportsandpizzapies it's XL and up that are hard to find and sell out 1st in stores. S-L are over produced.
@passportsandpizzapies18 күн бұрын
@@aikanae1 I have no problem selling S-L sizes or even XS since I mostly sell activewear.
@aikanae118 күн бұрын
@@passportsandpizzapies that's good because the larger sizes are hard to find. Some sell above retail.
@tina_miss_da_meana23 күн бұрын
Wow can you send that crap back? Geez. 😢😢
@passportsandpizzapies2 күн бұрын
I wish I could!! 😡
@ElainaCoggins5 күн бұрын
How is your daughter doing? I've got to catch up on videos
@passportsandpizzapies2 күн бұрын
She's doing well, thank you for asking! About to start driving next month 😬
@DollaDoctaJennifer22 күн бұрын
That’s why I haven’t gotten anything from them in years. It was always garbage.
@passportsandpizzapies19 күн бұрын
Definitely won't make this mistake again. I'll stick to buying specific individual items next time my credits are about to expire lol
@valeriejacksen847423 күн бұрын
Uffda
@passportsandpizzapies19 күн бұрын
My exact thoughts!
@loydamedina2355 күн бұрын
Nice pieces and you are complaining 🤔🤔
@passportsandpizzapies2 күн бұрын
Fast fashion junk is worth complaining about when you waste $150 on it. Not one of these pieces were NICE, but thanks for the engagement 😀