I sent my Pelagos back to Tudor, it had problems

[@DA_Karas]

Finally, a watch channel actually mentions the serious QC issues that Tudor has struggled with for years....

[@Dazulolwarrior]

​@@Pler1978it's made of titanium, it doesnt weigh as much as steel therefore you think it feels cheap

[@agupta2450]

@@Pler1978 Why would you spend thousands on a watch by a brand you think is crap and boring lol

[@lamentate07]

@@Dazulolwarrior Nah. It looks basic in terms of finishing as well (for the price).

[@jerrybronham]

that''s why YoureTerrific is goated. Not a paid shill channel like so many watch youtubers have become

[@verynormalman]

Excuse me. Can I join in please? Is this where the Tudor haters are living today? Do you own Rolexes? I imagine so. Anyway, this idea of poor QC is absolute rubbish. Just haters grabbing any stick to beat the younger brother with. I had 3 Rolexes in a row that had big problems. The OP was so bad, that I got an independent report done, and served the dealer with legal papers. Their settlement was a replacement Pepsi! Of course that wasn't reliable either. So Rolex owners who spend their time trying to sh!t on nice people who bought a Tudor. Why are you doing this? Really ask yourself this question. If you are honest with yourself, you will realise what an @rse you have been. Be positive, and be happy for other people in their watch choices, even if their choice is a £500 plastic Swatch copy.

[@JacobEwing]

Be thankful it's not a Breitling. My, then 9 month old Chronomat (purchased May 2022) stopped manually winding in February 2023. Sent the watch off and was quoted 10-12 weeks... 25 weeks later the watch was back in my possession and working as well as it should. Fast forward 11 months to late June 2024 and... you guessed it same failure. Took it back to the boutique and was quoted 6 months. I contacted customer service and explained that the original failure took twice as long as anticipated and the 'fix' failed after less than a year. Their response, in essence, 'sorry, it is what it is'.

[@roybatty6368]

Breitling is a poor quality brand

[@chriscraft999]

You make the best watch videos I have ever seen. Thanks for taking your time to make them

[@YoureTerrific]

Thanks so much. These videos are some of the only things in life I actually try to do well.

[@evilnickwong]

I've had a few Tudors, so I'll add my experience here. First had one of the OG Pelagos ETA models which I picked up used. Worked great and I used it as a beater tool watch. One day while swimming, a bump against the pool edge knocked out one of the lume markers. I eventually took it to the RSC who replaced the bezel without charge despite the watch being well outside the warranty period. Continued enjoying it until I eventually sold it. Bought a FXD MN22 brand new from duty free. That has been great, zero issues with the watch. Only the velcro on the strap has become useless after regular use which is a common complaint. Tudor has since updated it with stronger velcro as used on the newer models, but they will not replace the old strap. Oh well, it's better on a Watch Steward strap anyway. Still love this watch. Recently briefly had ownership of a BB Monochrome. No issues with that either, great build. But it was also hideously boring and I traded it on quickly. I guess all that to say, the same conclusion: nothing's perfect.

[@tantheman1100]

Tudor is becoming well known for QC issues. Lume falls out of Pelagos..es... Like it's meant to. As for the timing... Breitling service centers are up to 6 months now. Fun stuff.

[@Nefville]

Oh dang my dad just got his Pelagos back because the lume fell out of the bezel. The AD said "oh we've never seen this before"... then there's my Black Bay, that came with ink from the dial, on the dial where it shouldn't be. I haven't bothered sending it back, it requires a loupe to see but its there. Yeah their QC sucks IMO.

[@RabbitWatchShop]

@@Nefville Tudor has fixed the lume falling out of the inserts. All Pelagos divers coming in for service or overhaul are being fitted with a new insert that supposedly remedies the issue. A year in with my P39 and it’s all good. No issues to report.

[@DocMulholland]

I've been owning a Tudor Ranger for over 18 month now, absolutely no issues whatsoever. It went into the Atlantic Ocean and the Mediterranean Sea and keeps time at around -2 to +2 seconds PER WEEK! Build like a tank.

[@Alesha-u3l]

I bought a watch from amzwatch lightly used for my last milestone birthday. Don't wear it as much as it deserves, but not afraid to, either. It's stunning . Good taste, Sir.

[@RetaHenard]

Picked up a amzwatch's watch as my first watch last month and I’m absolutely in love with it. Perfect size, looks elegant, very comfortable. Now my only problem is holding off from buying more watches so quickly!

[@ShalisaDume]

Been watching your videos for a while now and was inspired to start a collection. Started with the amzwatch, its specs for price and clean looks, now am looking for a dress watch to add.

[@1999zrx1100]

Interesting, another KZbinr had mentioned to bring a magnifier lens with you when buying a Tudor because she has heard of others finding issues not noticeable at first. I’m looking at the BB 54 and after watching this I’m certainly going to follow her advice. Thanks 🙏

[@spaghettislim7283]

Sounds absolutely ridiculous for a watch at this price point

[@TreborTnemorf]

My BB54 has the triangle offcentred to the lume pip, sent it to Tudor a month after buying, they said it was "within spec".

[@YoureTerrific]

"Dear madam or sir, stop paying such close attention to our work."

[@borassictime918]

As with Seiko, it’s a ‘feature’, only it costs a lot, lot more. 🤔

[@Vargadumi]

How much would it cost for them to change that, or any one part on a watch? Jeeez🤦🏻‍♂️

[@RabbitWatchShop]

Being an owner and lover of my flawless BB54, your experience saddens me greatly.

[@AinatMorrissette]

Yes, I have bought from MaMaCoo more than once. I even bought a new Omega Speedmaster which came with the fancy box and packaging. I am thrilled with all my purchases here. I would purchase from MaMaCoo again for sure.

[@VitanuovaQuintero]

My favorite 2024 is the Prospex Limited Edition 1965 Recreation European Exclusive in Gradation Island Blue. The dial is stunning and the contrast when on a white strap is to die for. I will get my hands on one from amzwatch

[@AllecZB]

Tudor have huge QC problems, they should really do something about that. Glad you did show us this, iv hade problems with my Tudor aswell.

[@JenniferJones-t8f]

I'm genuinely impressed with how close amzwatch were able to replicate every aspect of this very very goofy looking classic watch.

[@threethrushes]

Imagine spending five grand (USD) on something which is dog-eared. ...and bought by a well-respected YTer, no less. What an own-goal by Tudor.

[@anfusolunnie]

Can’t beat gold polished Roman numerals that sparkle like jewels in the sunlight. Loving the sun ray dial man that pops! MAMACOO watches. What a beautiful subtle piece.

[@PhilbyFavourites]

So glad I bought the omega seamaster diver 300 earlier this year. Glad yours got fixed 👍🏻👍🏻

[@borjastick]

I live in France and when they were launched bought a brand new BB58 silver. I loved it and as usual sold it and then regretted it. I really liked the watch but one day about two months in the crown came away in my hand when winding it up. It was promptly sent back to the dealer, who were excellent. The watch was sent back to the factory and after only about 2-3 weeks it came back to me complete with one of those small cream coloured Rolex boxes and a free Rolex green suede travel pouch. The watch was perfect again and I loved it. Tudor do make a good watch and as you say anything mechanical can go wrong or leave the factory when it should not.

[@cheffcheff92]

I have seen 2 Tudor Pelagos (Pelagi) in dealer windows with missing lume from the bezel. In both instances I told the ADs and they swiftly removed them from the windows. I also contacted Tudor and got a free hat, valet try and hand written note! All very nice. Pleased to hear yours got fixed!

[@petergrams6390]

I just finished this and realized I truly missed your videos! This was a great video topic. It really stood out in feel from the rest of watch KZbin that I see. Fun to hear a first-hand account of a warranty service, sorry that it meant you had to deal with it. My brain, too, would not have been able to unsee the smushes

[@UlrikeMorua]

got my 39mm with the white dial on the 3-link "Bader" bracelet watch on MAMACOO 3 weeks ago and am loving it to pieces. Absolute fantastic watch that wears super comfortable on my 6.75 inch wrist. Chose the 3-link over the 5-link bracelet for the toolless quick adjustment. Way more comfortable than my Longines Hydroconquest 41 mm.

[@wookiechew23]

The fact is got sold to anyone with that issue isn't great at all, but then the five month wait to get it back (plus the BS around sending back the original strap?!) just makes it completely ridiculous. When you pay that much money, you shouldn't get a visibly flawed product that is away for repair for 5 of the 10 months you've had it. Hopefully it's all resolved now and you don't have to send it away for ages and ages.

[@gelmibson883]

Those Lumen bricks will crack again, trust me bro.

[@LeMarsouin9]

​@@gelmibson883 that's not a problem if they crack in 5, 10 years. They were cracked before he even bought it, do you get it? That's the deal, the problem, they sold a flawed product

[@scottsolomon8537]

I have a BB burgandy that I bought a few months ago. Now instead of long loving glances at the dial,I will have to give it a quick sideways peek when I need to check the time. Damn you sir! when I must check the time.

[@diemes5463]

The amount of problems I've seen online with Tudor quality control is concerning, nice watches though

[@wristopia4101]

'Perfect markers' is really funny for a chronograph that does not have a part second track all the way around the dial!

[@LiveLifeLarge851]

I can see why you like it. Handsome, sporty watch with perfect color combination and design. The watch makes you want it, even if you don't need it.

[@GerardinaObst]

Watches are so delicate and intricately designed, so I have intense respect and admiration for amzwatch watch makers

[@connorgrossman8073]

Oh, hey! I’m Connor from Ben Bridge! I’m so glad everything worked out (after the long wait of course 😬)

[@randychoiniere5239]

My Ranger stopped working almost immediately after purchase in October 2022. Took about 4 months to fix. Keeps good time ever since the service. I tgibk QC us low, but they will fix their mistakes if you buy with warranty and are willing to wait.

[@anonymoususer6683]

I bought a new Pelagos 42 from an authorized dealer. The watch was new with the plastic still on. The dealer sized it and set the watch for me. The watch stopped running the same day of purchase. They didn't have another to swap out, so it went to Tudor for a repair. Took 3 months to get back. Also the crown wasn't fully smooth, it would scratch my thumb when winding. I eventually sold it.

[@ChemicalToilet1]

Very surprised you went for that watch (I know you). Crazy that it got through QC with those serious imperfections! Happy you got it back correctly and you’re happy. I have a 7in wrist too

[@HydrogenAlpha]

It's a bit weird they didn't just swap the watch for you. You're right about the watch though - it's a real looker.

[@drewgunn3134]

I bought a new Pelagos 39 last year. Had to send to service. It came back broken. Had to send again. Was 3 months total before I got to wear my new watch that I had paid for.

[@iansherwin4962]

Great video, as always! I have the non-chrono version -- the red stitching on the strap has been fraying from day one. I need to send it in. I have a feeling it won't be the last time...

[@appjresq]

I bought a BB chrono for myself as a 50th bday/xmas gift because i wanted a tough rugged Chronograph with great water resistance...and when i went to put it on the other day i was checking the screw down crowns on my chrono pushers... and boom one just fell off... i am so upset... 6 months and the watch falls apart? I havent even had the time to try and send it in... the pusher stays put as long as its screwed in but its totally unusable as a Chronograph... i think every KZbin video i watched about a tudor made me think i was buying a quality watch built like a tank... not so... thanks for the honesty here... although im still upset i don't feel alone... lol

[@SpookyConcepts]

Four months to get this watch back is, yikes. I love my Tudor and thankfully mine doesn't have any QC issues, but its brutal if one does

[@elliot9227]

I feel ya, I needed to replace the bezel for a very small dig that ate away at my soul on my Tudor BB Pro (my first modern luxury watch) After a 3 month wait the watch came back with a new bezel, but Tudor cough “Rolex” obviously forgot their spirit level that day because it came back to me horrifically misaligned They also cleaned the watch up for me which sounded awesome on paper However now the previous luscious draping bracelet squeaks even on wrist A further 2 months on, so now 5 & half months later and I have the watch back with a well aligned bezel but the squeak kills my love for the watch a little every day Thanks Rolex Service Australia 👏

[@dultanur]

I always expect a company to blame me for whatever issue the product has so this was a happy story for me. But I agree on all points, never should have happened but perfection is impossible so I'm glad it worked out. And yeah a Pelly FXD may just be the coolest watch ever.

[@mpikers]

A few years back, one of the hands became loose on my Tudor Ranger. I sent it in for service and got it back a few months later…with the wrong crown. They put a Black Bay 41 crown on my Ranger. It looked ridiculous. Also, how do you even mix up parts like that?! It took me weeks of back and forth with Tudor (sending pics, documentation, etc.) to finally get them to admit they messed up. After another month or so I got the watch back. Mistakes happen, but own up to it and make things right/easy for the customer that dropped thousands on a product no one needs.

[@YoureTerrific]

That's amazing.

[@VMIyanks04]

Hilarious as always! “On the one wrist… on the other wrist…”. Classic!

[@barnabyjames407]

I work in Aftersales at WoS and honestly there are so many Tudor QC issues all the time. I had to sort a client’s Pelagos out that had missing lume markers on the bezel… mad.

[@scottwexlin6456]

I like Tudor, I have three of them. That being said, two of them had to go in for warranty service. The chronograph, because the chronograph pusher stopped working. And my GMT, because it started running very slow like 20 to 30 seconds per day. Neither watch was banged dropped, etc. Simply worn on my wrist. That being said, I would really like a Pelagos, but I am hesitant at this point .

[@hobokenarts]

I hear ya man-my brain can’t unsee the missing markers at 3 and 9…or just can’t see…them. 🤷🏼

[@Zoetstok]

Had the exact same story from problem to solution with my big T 925

[@tylertypewriter]

Man, I just got my omega speedy mark 40 back from the omega service center for a $900 full service. Wound it up and the chronograph didn’t work. Literally packed it up and sent it right back to them. It could be worse 😅

[@timgroot7929]

that is crazy man. I've never had any issues with any of my watches, but with stories like yours it seems inevitable I will eventually.

[@AgnesFarnum]

I just got into watch collecting. I've loved watches since I was young but I never had anyone teach me or bring deeper into the world. amzwatch brought closer to a community and hobby I always wanted to get into more and that is incredibly meaningful to me !

[@Bill.C.49]

I had to send back two Black Bays for flaws with the dial. In the first case, Tudor said it was within their tolerance of error, etc. In the second, they did concede to my AD that I was correct, but again said it was within an acceptable margin of error. My AD (WoS) paid out of pocket for a dial replacement. Really pay attention to the dial before you walk out of the AD with your purchase. It's easy to be excited, but a flaw you find later can turn into a huge headache. Don't be too polite to bring it up if you notice something too. I also no longer own a loupe. I'm not kidding. Haha

[@RabbitWatchShop]

This is the second comment I’ve read where Tudor said “within spec,” dismissing their customers’ dissatisfaction. This is disappointing. No owner of a luxury watch should have to dispute with the manufacturer over an obvious QC issue. Ridiculous

[@Vox-Populi]

I bought a white Omega SM300 in Dec '21 and it arrived missing some of the letters on the dial. Sent it back for a refund.

[@YoureTerrific]

Letters that were supposed to be printed or applied?

[@Vox-Populi]

@@YoureTerrific sprayed (or laser engraved, maybe) onto the ceramic dial. Specifically, several of the letters spelling out CO-AXIAL and MASTER CHRONOMETER were either half there or essentially missing. I have pictures, if there's a way to send them to you. I purchased the watch online through AAFES, which is the Army & Air Force Exchange. They are an AD for Omega, and when a Watch is purchased through them, Omega ships the watch directly from the Swatch US headquarters in New Jersey. I've actually purchased another Omega through them, an Omega Planet Ocean and it was fine. I absolutely could not believe the quality, or perhaps I should say the lack of quality, on the Seamaster 300.

[@Klunker1]

I’ve been gravitating back to simple quartz watches. My CWC G10 10 year battery service issue is getting a lot of wrist time. I think I finally broke the spell of expensive automatic watches.

[@dukes70]

I’ve seen more and more Tudor QC issues on Reddit. Glad I sold my BB58!!

[@twosecondswatch]

I’ve owned multiple Tudors over the years and sold on many as I’ve moved on from them. So far I’ve never had any QC issues, but recently I did send over a black Bay to be checked, regulated and refinished. I must say that it only took 2 weeks, and what amazed me was the movement was still under COSC specs after 7 years of daily usage and ownership. It was of course their kenissi movement. Will probably be my upcoming video. Glad they fixed the dial defect for you, I understand that as watch enthusiasts taking close up photos and videos for KZbin, when u see a defect, you’ll never be able to unsee it. It will bug you every time you look at it… 😂. However quite surprised it took 4 months… that’s kinda lame…

[@x2surfer]

Thats a nice piece of a watch… 🤩

[@dtomli1]

I've bought 10 Tudor's over the years (my first luxury watch was a burgundy Black Bay smile dial). Starting in 2021, I had a run of problems. 2 GMT's with the stuck date issue and a chrono with a hair glued down under an index. The last straw was a Pelagos with what looked like a skin flake clearly in the middle of the dial. I swore off Tudor at that point as these are things you should never see on a watch of this price. They have non-existent quality control. I've never looked back.

[@themuffle]

I tried on a BB54 and the lume pip was off centre. I mean c’mon, how hard can it be? I pointed it out and the salesman didn’t say anything. Needless to say I didn’t buy it. I have since bought a second hand BB Pro. I’m too afraid to look at it through a loupe!

[@jeanlefranc3817]

this "strap" thing from Tudor is a brilliant marketing idea many businesses should consider to boost their sales So, next time you drive your car to the dealership for annual maintenance, make sure you do not remove the back seats, otherwise new ones will be fitted and charged. :)

[@TheInsicor]

Ugh, my BB36 has a faint groove down the 6 o'clock marker through the lume that I've been contemplating sending in for servicing. Good to know it'll take even longer than getting my Omega serviced which was already 3 months.

[@birdbro1990]

I have a mark on the 9 o’clock plot on my bb58. Maybe an over zealous application by some swiss guy caused the dent in the metal. Bothered me only a few days after I noticed after one week of ownership. Decided it was character, and would make my dial recognizable if it was ever lost or serviced, so been happily wearing it everyday for 3.5 years. …Speaking of race sports; you should make a video on Tadej Pogacar’s Richard Mille from Le Tour De France. In a sport where bike weight is measured in grams, crashes are common, and aerodynamics are king, winning with a $300,000 wristwatch is interesting.

[@skyworks1621]

On my regular Tudor Pelagos bezel fell just by turning after only a few days old. That made my felling so bad that I sold the watch.

[@alanroberts8280]

that is a nice looking watch

[@ASlantedTone]

I sent in my Neo-vintage Zenith to be serviced in March, I still don't have it back.... Really disappointing

[@kevinkohler2750]

🎶🎶Reunited, and it feels so good!🎶🎶

[@cofrane4899]

And here I am now, scrutinizing my Pelagos FXD's dial with a magnifying glass, at midnight, on a week day.

[@YoureTerrific]

Welcome to the club

[@nickscapellato8248]

I just had my AD send my new 58 to the service center since the lume pip on the bezel wasn’t exactly centered in the triangle (it was a re-buy, so I didn’t necessarily scrutinize it as much in store). On the one hand, I understand that nothing is perfect but when your product is a mostly machine-made simile for perfection I’m more inclined to say that Swiss watches should be near perfection. At least, aesthetically speaking, I understand that accuracy can’t be perfect and once you get into hand finishing that quality can also be affected…

[@derekacorah5516]

Lots of QC issues with Tudors lately. Pretty poor show for such a "luxury" brand

[@cy9nvs]

I know it wouldn't have made a difference here, since it's not about the movement, but these ridiculously long wait times are the reason why I prefer something like a Sellita SW200 on my daily. Unless something breaks within the warranty period, I'll never send it back to the manufacturer.

[@MadariDaniels]

When people are saying #amzwatch is a better option for buying a watch,I very much agree!

[@timchan334]

I had a bezel issue (the spring was broken) on my bb58 and my local AD told me it will take a while. I got the watch back in just couple of weeks and when I pickup my watch I noticed a small scratch on top of the case. I suspect they fix it in house and just pried the bezel off.

[@peterpirando6985]

I bought a brand new Aqua Terra from one of the NYC Omega Boutiques last year because everyone said it’s a perfect GADA watch and I wanted a GADA watch. 2 weeks later I realized that there was a gap between the 6 o’clock end link and the case which caused rattling when swinging my arm. I took it to another boutique that had an in house watch maker who said “sorry can’t do anything about it we don’t sell the end links separately so we can’t just swap it out for you”. I went back to my original boutique who sent it to an Omega service center, got it back 3 weeks later and they did nothing about it they said it was normal. I tried ignoring it for a year but my love for the watch turned into hate, and I decided to convince some eBay seller to sell me their Aqua Terra bracelet end links to see if I could just swap it out and solve the problem. It didn’t! TL;DR Omega quality assurance sucks, sold my stupid Aqua Terra and got an IWC Mark XX which was flawless (until I scratched it)

[@oo7kamikaze]

Yikes! Sorry to hear that. Been contemplating both those watches and leaning towards the IWC for the awesome clasp. Also I love pilots watches. Hope you're loving the new piece.

[@exploretheinternet2334]

So, after swapping out the bracelet with the ebay seller it still didn't "fix" the problem? It probably means, the service center was right?! It is probably meant to be that way.

[@peterpirando6985]

@@exploretheinternet2334 you’re supposed to pay $6000 for a watch to rattle because it has poor tolerances because the watch case is made in Switzerland and the bracelet is made in China? That’s insane man. Rolex would never, and my IWC doesn’t. Plus they gave me a loaner Speedmaster while I waited for my Aqua Terra to come back from the service center and that also didn’t rattle

[@eyeheartsushi2212]

@@peterpirando6985did wearing the loaner Speedmaster make you consider getting one later down the road?

[@java2233]

Tudor QC isn't good enough. I have a Harrords B.B. And it's fine. But there are other options out there for the price. Buyers are not mugs.

[@OscarRPalma]

Also, when I purchase a new watch I would bring a loupe/magnifing watchmaker to inspect every single detail of it.

[@30kHunter76]

I tried a new FXD on recently. I've heard the Tudor bezels were good. The one I tried was not good at all. Not sure if it was just that one or what but it was pretty disappointing for the first time trying on the brand.

[@deucecaddy]

I would have sent the head in without the strap just to get another strap. Sounds like you wear the watch a lot. I have a MN FXD and the Velcro wore out after a year, and it took my Tudor AD 3 months to get a new one.

[@massimoalberio7946]

Come on, four months for replacing the dial. To me it just means bad, extremely bad customer service. Do you get the lost 4 months free warranty back?

[@resjon7981]

My BB36 ETA and GMT Opaline are flawless and so are my Seikos.

[@eyeheartsushi2212]

Opaline GMT is a looker

[@relosapulso]

my bb36 older version too is flawless wearing this as my one watch for 4 years already

[@winc06]

Well, let's think about this. Rolex makes over a million watches a year and has to have an automated factory to do that. Tudor, its cheaper line has to be similarly automated to keep costs down with high production. Seems obvious to me that a set up is done for a production run is done and that if you require a new watch face you have to wait until they run that watch face again, or alternatively it takes a while to go through spare ones looking for one with no flaws for that sharp eyed customer with the magnifier. Wonder whether having such a popular web site prevented the "within acceptable tolerances" response?

[@dufferjuice]

My Pelagos LHD has a tiny tiny little black spec of something that occasionally likes to ride on the snow flake hour hand or just sit on one of the markers. Just about the time it is starting to drive me crazy.... it hides and waits for me to become complacent before showing its self again.😅

[@gelmibson883]

It's the ghost of Hans Wilsdorf!

[@MichiPlank]

I have a similar situation with a watch I've got from America (im in Europe). The lume on one numeral was slightly damaged, but i am hesitant to send it back because of taxes

[@gelmibson883]

Haha! U might have learned a thing that day.

[@OscarRPalma]

I have a Seamaster that when is 12o clock the hour hand is half of a milimiter off... is new, i think the hands allign perfectly when moving them with the crown BUT when they are moved by the mechanism itself you can see the problem.

[@flaviusjurj6960]

I have had three new Tudor BB watches, and two of them had problems. This brand is a bit strange.

[@michaelriera6277]

What problems? I’ve been lucky both my BB58 and BBGMT are perfect.

[@flaviusjurj6960]

@@michaelriera6277 Crown problems. When I pulled the crown to adjust the watch, the hands would not move and the second hand would not stop. I had to push the crown back in and then pull it out one more time to adjust the watch. They were the ETA movement models.

[@defenestratedone]

Interesting service stories I’m hearing from everyone here! I’ve had to send in 2 JLC for service through their boutique, one done by their local watchmaker and the other sent to Dallas for warranty repair. Both times I think they quoted me 2-3 months but I got the watch back after about 3 weeks in both cases. Something to be said about unpromising and over delivering.

[@Gerryb92]

False information from the AD. Tudor would recommend a new strap, but would not mandate it. My MN FXD is not long back from getting fixed too. The markers fell out / were damaged on the bezel - full bezel replacement under warranty.

[@Nefville]

Curious, my dad just got his Pelagos back after about 2 weeks because the lume started falling out of the bezel. I was actually surprised how fast he got it back but then its not a special version like yours.

[@gian_zx1197]

tudor has some serious problems of QC and customer service, on the web you can find tons of feedback like this, watches coming back from service with scratches on the case, the marker on the bezel not centered in the triangle, etc. come ooooooonnnn

[@gelmibson883]

It is called luxury! You should get in line and pay!

[@gian_zx1197]

@@gelmibson883 huuuuhhh??

[@EdwardViaTomato]

I've considered a Pelagos a couple of times in recent years, and each time I was put off by QC concerns, that I wasn't even looking for. I'm sure they're rare, but I'm pretty sure they're rare when people wear their Tudor like their coveted Rolex they wanted, whereas I'd wear it like a Tag Heuer. Pretty sure the rate of issues would be higher for my usage. I dunno. For the money, there's lots of other stuff in the price bracket that I'm into. Don't want lume/bezels falling off, etc.

[@OliWinchester]

I really like Tudor but I had the same QC issue with a BB GMT. There were some metal looking splints under the sapphire glass. Who knows where they came from... The AD fixed it themselves within 20 minutes... sold the watch later on though. But come on... buying a luxury watch for big bucks and then getting these obvious dial issues like you had... IMO that's unacceptable. Even more so... to wait fking 4 months to get the watch back. I wouldn't deal with that shit. Anyway... hopefully everything is fine now with your watch. Can't deny... it looks great on your wrist man!

[@woozertoo]

The “Better-Have-The-OG-Strap-On-The-Watch-For-Servicing” is some real BS price gouging policy.

[@kart182]

I thought the Red Bull logos would be annoying, but they’re barely visible when on the wrist

[@DaksheshCorado]

When people are saying #MaMaCoo is a better option for buying a watch,I very much agree!

[@RickVonSloneker-x5n]

And to think people criticized the Ranger for not having applied markers (!)

[@ellysemakula]

I absolutely love watches, the high end watch brands are out of my budget but the MaMaCoo has literally an almost duplicate of every single watch on the market . Always a great but no matter your budget.

[@bnick25352535]

Tudor Pelagos bezel markers falling off is a big issue.

[@Judah.Rosenthal]

My 58 had a bit of gasket stuck to the crystal. They authorized someone else to remove it rather than send it in as they said it’d be 6-8 weeks - to essentially open the watch and puff air in the crystal.

[@gelmibson883]

That's luxury you should already understood

[@CNDcovert]

my Tudor FXD had a blob on lume on the minute hand. only took a month to get it back, QC issue

[@Judah.Rosenthal]

Makes me feel - a little - better about my Zenith Primero Original in for warranty work for past 2 months. However, these timelines are too long and only going to get worse when the glut of 2021-2022 watches start to need regular service.

[@Jason_Quinn]

Love knows no logic. You love your watch.

[@PoltergeistWorks]

The worst part about this watch is the mismatch of dial color and the paint on the center of the hands... The center looks almost pure purple, while the dial is more navy. Really was it so hard to match this on a 5k watch? lol

[@pilotstyle123]

Sent in February returned in July, WTF

[@cyprusdaedalus]

Datewheel alignment off? Doesn't look centered with the 24 or the 6. Send it back again.

[@dinospGR]

How have you been liking this watch? No one has done a 6 month of ownership review yet.