Implementing Notification (email, mobile, web) in Pega

Implementing Notification (email, mobile, web) in Pega
Notification
Records Process  Notification
Channel
1) Email
2) Mobile
3) Web
Pre-Requisite
• Email Account (with Class Group Name)
• Notification details (To, Subject, body etc.)
How it works
Submit  using pxNotify Activity Queue item to Queue Processor (pyProcessNotification )  Queue processor process the queued item and send notification
Note: Submitter and notification receiver can’t be the same
Preferences
Configure preferences from portal operator menu
Debug
Add admin portal to access group
Navigate to admin portal from left top corner
Click on queue processor
Click on … Icon for queue processor pyProcessNotification and select trace
Submit case to send notification to see the event in tracer
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[@sri4adv]

thank you sir, today i tried and worked smoothly(in community addition)

[@sagarchavan8398]

Hi there, can you please also explain how to configure Mobile Notification?

[@Qtometa]

If you have mobile enabled pega application, in that one we can do. It’s not easy to do just POC.

[@grandyzhao2517]

Hi, i'm wondering when we post some pulse.. is it automatically sending an email to the mentioned account? thanks

[@Qtometa]

We need to configure email details in notifications rule and it will take work pool name as email account details for sending an email.

[@balamurugank4172]

I have configured notification but I'm not getting notification in web , what we have to give in recipient property ?

[@Qtometa]

You can hardcode any operator id and try before giving dynamic value.

[@chriskoh7624]

Hi, is there any way to set pyCategory not to “Default” value ?

[@Qtometa]

I need to check this…

[@chriskoh7624]

@@Qtometa okie, thank you

[@rajeshbatchu3397]

For sending email, gmail is not supported for email account creation. instead I tried with office 365 account and sending email. in gmail, allow less app secure option is disabled now...so thats the reason your email account is not getting success. Other than that you were saying its the issue with cloud pega systems instance issue...is it really that or its related to email account getting success with gmail? is your email account connection success?

[@Qtometa]

Helo Rajesh, Google has changed the way and we can’t use our gmail password. Later I learned that we need to create app password and it worked. I have created a video as well on that. You check in misc list. Thanks !!

[@rajeshbatchu3397]

@@Qtometa Could you tell me how to find that video in list of your channel videos or could you please post link to that video would :) thanks

[@Qtometa]

Please find the link kzbin.info/www/bejne/r6a3Z4OefZJon9k

[@pawan5555]

Though there's is email account working for sendsimpleemail. This send notification is not triggering any email?? Any reason??

[@Qtometa]

With what name you have created the email account? Passing all parameters correctly?

[@pawan5555]

@@Qtometa Email is name of my email account

[@Qtometa]

I asking email account name in pega.. 😊