Important details about Condensate Neutralizers: NeutralPal and CondenSAFE

[@dean3583]

Do I need a condensate pump if there’s a floor drain in the middle of the furnace room? I have a new furnace, no air conditioner. I told the plumber to do gravity drain with a pipe to the floor drain but he insisted to install a condensate pump anyway. What’s your opinion on this?

[@jackchen5882]

Those are limestones or lime chips pretty much?

[@lurvenh1]

What do you use to refill the neutralizers?

[@PEXUniverse]

You can do so by adding in calcite media through the funnel filling the neutralizer within 10 inches of the fill port

[@gransbert]

I have a high efficiency furnace and tankless water heater that both discharge through a condensate filter. It looks like I have exactly the neutraPal filter shown in the video. Having both going through the same condensate filter, how often should I replace the medium (more frequent than yearly?).

[@nathanmarshall7523]

Hey Robert, if it is sized and manufactured properly, annually should be fine. To know for sure, simply check the discharge pH. I recommend staying away from the "white ball" type media and stick with natural media. The FCN-30, or Fireside Universal Condensate neutralizer is our company's "Go To" model. You can even use the simple paper strip ph testers.

[@phi376]

I installed twin external Rinnai tankless heaters on the outside of my house. Do I need to use a condensate neutralizer?

[@nathanmarshall7523]

Yes.