Four weeks ago I went into a Victorinox shop to buy 3-slot-scales to upgrade my old Woodsman SAK. When I told them I have had it with me for more than thirty years traveling on four continents the gave me the scales, complete with a pin, a pen and tweezers for free and even cleaned and oiled my knife. Outstanding service, shoutout to Victorinox!
@FelixImmler8 ай бұрын
Thanks for this wonderful story!
@grantdavis59928 ай бұрын
I bought a Victorinox Craftsman in 1985 and carried it daily until I retired it last year and replaced it with a Champion Plus. The extra bulk of the pliers is not good for me and I already have Knipex 150 mm pliers which are far stronger and can be used in conjunction with the Champion.
@piggymito8 ай бұрын
I love that they have listened to the issue and done something about it. All credit to you as well because I'm sure your involvement in the development will have been a huge influence on them.
@FelixImmler8 ай бұрын
Thank you very much for your kind compliment!
@nauticalknotcraft8 ай бұрын
Greetings Felix. It says a lot about a company that is willing to, not only listen, but make positive changes. Thank you for your efforts, bravo.
@FelixImmler8 ай бұрын
Thanks a lot for your positive feedback!
@johnduffy65468 ай бұрын
Thank you, Felix. I LOVE your problem-solving mentality! I also applaud the Victorinox company for stepping-up so quickly to fix the problems. They are a reputable company and THIS, is how GREAT companies handle adversity. NICELY DONE!...Even though I really don't need another knife, your integrity & that of Victorinox might compel me to put it on my Father's Day wish list...I mean, c'mon...Who doesn't need another great quality edge tool?...The 'voices' are calling me😇
@FelixImmler8 ай бұрын
Thanks a lot for your funny comment. You are right!
@wayne-oo8 ай бұрын
It’s great to see manufacturers watching reviews and making changes based off them !!
@FelixImmler8 ай бұрын
Thanks for your positive feedback!
@hapaxlegomenon69448 ай бұрын
thos youtuber though is working for the manufacturer as i know, what makes it easier.
@HarshmanHills8 ай бұрын
love when a company listens to the consumers and willing to adapt
@srtgrayfrance8 ай бұрын
I bought my Venture Pro last week, I am more than pleased with it.
@FelixImmler8 ай бұрын
Woww super! Thank you!
@srtgrayfrance8 ай бұрын
@@FelixImmler I already improved a spoon I carved years ago, found a customisation to hold 2.5m of paracord, and am planning to carve a cup next.
@dirkschneider58798 ай бұрын
Where you bought it and did you got the new sheath?
@srtgrayfrance8 ай бұрын
@@dirkschneider5879 direct from Victorinox, and yes it has the new sheath.
@harryseidl98818 ай бұрын
Hi Felix, I did it - so they sent me a new sheath and a new carrying system. I was so surprised about this perfect service! Unprecedented! Thanks for helping an solving this problem! Best regards, Harry
@FelixImmler8 ай бұрын
Super!
@SigvaldtM8 ай бұрын
Thank you very much for this tip. After i saw your video, i wrote to Victorinox and asked for a new sheath. Today i got a package with the new sheath an also a venture carry system (i think because i bought the pro version). Bot for free. Really awesome customer service!
@FelixImmler8 ай бұрын
Thank you very much!
@Unassumingdude8 ай бұрын
Thanks for the tip about contacting customer service!
@FelixImmler8 ай бұрын
Welcome!
@mushercdn7 ай бұрын
I followed your tips and contacted Victorinox regarding a new sheath for my Venture. It arrived today. They sent me the plastic part so all I did was transfer the belt clip from the defective sheath. The new sheath does not rattle and the knife is held much more solidly. You hear the CLICK when you sheath it. I am pleased with the service and Victorinox will keep me as a customer. Thanks for the help, Felix, and for the videos. Cheers from Quebec, Canada.
@FelixImmler7 ай бұрын
Your comment makes me happy!
@rcg53178 ай бұрын
Just visited a knife store that carries the Venture knife. They said the Pro was pulled back for a problem but the clerk didn’t know what it was. I suspect it was this issue(s) so hope it returns soon so I may inspect it and perhaps purchase it. Well done Felix! You are doing your job as an influencer excellently! 👍👍
@FelixImmler8 ай бұрын
You you are right. The selling stop was because of the sheath problem...
@micha56458 ай бұрын
Hallo Felix, schön, dass Victorinox so schnell auf die Kritiken reagiert hat und sich auch kulant zeigt! LG Micha
@FelixImmler8 ай бұрын
Danke für das tolle Feedback!
@vincentc69198 ай бұрын
I had an issue and they resolved it after a few emails. Got my new knife back and I'm a happy camper...thank you Felix!!! great knife!!!!
@FelixImmler8 ай бұрын
Super! Thanks for your positive feedback!
@WayPointSurvival8 ай бұрын
I have yet to purchase one and I think now that I am glad that I waited until they got the improved sheath out! Thank you so much for the video and for the clear demonstrations and clear explanations! Have a good day, my friend!
@FelixImmler8 ай бұрын
Thank you so much my friend! I'm looking forward to your visit!
@WayPointSurvival8 ай бұрын
@@FelixImmler You're welcome! We are also excited and looking forward to it
@MB-jg4tr8 ай бұрын
I've also held off on purchasing one due to the sheath, now where do I go to acquire the new sheath version?
@fanfan77818 ай бұрын
Just bought and test the New venture pro , awsome ! Best knife ever ! Tanks Félix for your contribution ...
@FelixImmler8 ай бұрын
very welcome!
@barra6508 ай бұрын
I bought my Venture recently here in Australia . Finally a knife designed to be a knife and not a crow bar . I easily fixed the retention problem ( Without the hot water ) and also found that the Mora craftline sheaths are a perfect fit . Always enjoy your vids .
@FelixImmler8 ай бұрын
Thank you so much for your positive feedback!
@andreask.32948 ай бұрын
Danke Felix, das Messer ist zum schnitzen einfach wunderbar und Dank deines Tipps und des super Kundendienst von Victorinox, nun auch mit einer passenden Scheide.
@FelixImmler8 ай бұрын
Danke für das Lob!
@WatchMysh7 ай бұрын
This is awesome! Victorinox service at its best, as always. The sheath was the only thing holding me back from purchasing this knife. Let's goo ...
@FelixImmler7 ай бұрын
Thank you very much!
@RubenArrieta8 ай бұрын
Excellent Felix, this knife is my EDC for about 5 months now. Definitely the new sheet is a must for me. So happy and thankful for your involvement on creating this great knife. Greetings from Mexico!!!
@FelixImmler8 ай бұрын
Woww, super. Thank you very much!
@John-gu7jq8 ай бұрын
Felix, Thanks for your great channel and your continued collaboration with Victorinox to continually improve their products!
@FelixImmler8 ай бұрын
Thank you so much for your kind comment!
@djuandichandra79816 ай бұрын
what a friendly company, i got a package with the optimized new sheath an also a venture carry system for free.
@FelixImmler6 ай бұрын
fantastic... that makes me happy!
@danbrewer63678 ай бұрын
Very happy with the new sheath, it’s great that Victorinox listened so well to their customers! I really like the Venture knife! Yes the edge seems a little thin, but experience has proven that it holds up as well or better than other knives with thicker edges, even for tasks such as batoning, etc. And the handle comfort is superb!
@FelixImmler8 ай бұрын
Thanks a lot for your feedback. Yes the geometrie is designed for cutting well. Not for batoning well... be careful with batoning
@danbrewer63678 ай бұрын
@@FelixImmler Thanks - I tend to be very conservative with batoning, only using it for making finer kindling and never batoning through anything thicker than half the length of the blade, so a couple of inches wide at most for the Venture. I did have one Venture I damaged with batoning, I was going through a larger piece of wood than I should have and the grain of the wood was very twisted, so it caused a warped spot in the blade. But it was really my fault for over-extending the knife (and not stopping when I hit resistance). The edge holds very well, I have never had it chip or roll on me (even when the blade warped under the batoning conditions), and it holds an edge for a very long time. The extended tang works not only for spoons, but does really well at throwing sparks from a ferro rod too - I prefer the tang for that over the back of the blade to avoid discoloration of the blade. Overall my favorite bushcraft knife, over even more expensive options!
@dirkschneider58796 ай бұрын
Finally I got the sheath here in Hong Kong directly for the Victorinox shop in Central. Some email for the service centre did help to order the new sheath. Thanks to Victorinox for the good service.
@FelixImmler6 ай бұрын
Your comment makes me happy!
@helderdalvares8 ай бұрын
@FelixImmler many thanks for your wonderful advise and your accurate evaluation. I just receipt the new sheath and it really works fine in all aspects, if compared with the original one. I am really grateful for your video, now I can carry with confidence my Victorinox Venture knife. I am really satisfied with the Victorinox support, they replied after few days and send the new sheath straight away without further questions. Many Thanks!!!!!!!
@FelixImmler8 ай бұрын
Thanks for this positive feedback!
@snowtiger448 ай бұрын
Very happy that the issues are fixed ! Love your passion for the knife community
@FelixImmler8 ай бұрын
Thank you very much!
@maxlvledc8 ай бұрын
You are the man Felix!
@bokusimondesu8 ай бұрын
Good on them to fix it. Surprised they sent out the first one to begin with.
@FelixImmler8 ай бұрын
Thanks for your comment!
@willikebari54788 ай бұрын
Vielen Dank für das Video und den Kulanz-Tipp, lieber Felix! Die neue Scheide scheint wirklich viel besser zu sein. Ich denke auch, dass ein renommiertes Unternehmen wie Victorinox eine entsprechende Kulanz walten lässt. Liebe Grüße und ein schönes Wochenende aus Wels!
@FelixImmler8 ай бұрын
Haa ha haa wir werden es hören. wenn nicht 😂
@saldomino16398 ай бұрын
I see what you mean Felix ! I see the first sheath was very loose I am glad you are happy with the new sheath ! As far as your trip with the family and kids that always happens when you go camping I remember when my kids were small everything happened rain , thunder , and cell phone problems we learn from these issues so that way we can have a better campsite with better cell phone coverage and great camping experience with the family thanks for sharing Felix !
@FelixImmler8 ай бұрын
Thanks a lot for your funny comment!
@chnoxis8 ай бұрын
Super, da hat sich das warten wirklich gelohnt. Das ist der Unterschied zwischen gutem und schlechtem Service, wenn Kritik ernstgenommen wird. Jetzt mit den Verbesserungen überlege ich mir tatsächlich auch eins der Messer zu kaufen. Einmal mehr bestätigt sich aber auch meine Erfahrung, dass die ersten oft die Versuchsaffen sind. Darum bin ich, mit Ausnahme bei irgendwelchen limitierten Produkten lieber nicht der Erste. :-)
@FelixImmler8 ай бұрын
Danke für das Lob!
@chaswarren72398 ай бұрын
Great news. Thank you Felix !
@FelixImmler8 ай бұрын
Thanks a lot for your comment!
@ricdonato43288 ай бұрын
Mr. Immler, I tip my hat to you. Excellent demonstration and explanation. Thank you for sharing this information.
@FelixImmler8 ай бұрын
Thanks a lot for watching!
@Nicolidas8 ай бұрын
Very good job from Victorinox ! Swiss quality 👍🏻🇨🇭
@FelixImmler8 ай бұрын
Thank you!
@stevec-b62148 ай бұрын
That is a perfect result, everybody happy!
@FelixImmler8 ай бұрын
Thank you!
@MrMasterhater8 ай бұрын
Super Update! Hatte direkt nach dem erhalt des Venture Pro eine Mail geschrieben und nach 2 Wochen eine Antwort erhalten, dass neue Scheiden in Planung sind und nach Produktion versandt werden. Meiner Meinung nach der Richtige weg, ein Super Messer noch besser zu machen und die Kunden zu behalten. Anbei noch riesen Lob für die Tipps zum nacharbeiten deinerseits, habe die Scheide direkt angepasst, hat leider nicht bei dem Drehen der Klinge geholfen, was die Schneide immer stumpf gemacht hat. Deine Videos sind immer eine Freude und deine Antworten auf Kritik, Anregungen oder Fragen immer schnell draußen. Mach weiter so.
@FelixImmler8 ай бұрын
Danke für das tolle Kompliment!!
@romanwyss41638 ай бұрын
Victorinox hat mir auf Anfrage eine verbesserte Messerscheide für mein Venture-Pro geschickt 🤗 Wow, was für ein super Service!!!
@JanSmale6 ай бұрын
I got the new sheath ( no more rattling ) thanks for the tip Felix.
@barrygraber97768 ай бұрын
Felix I really enjoyed hearing those church bells ringing in the background of your video. You are so lucky if you live nearby this beautiful music
@FelixImmler8 ай бұрын
every morning 6 o'clock.... dong dong dong.... 🤣🤣
@marios79868 ай бұрын
Finde ich ehrlich eine tolle Sache. Man sieht das hier eben der Kunde nicht egal ist. Wenngleich ich auch Leder Kunststoff bevorzuge. Liebe einfach die Patina die es über die Jahre bekommt.
@FelixImmler8 ай бұрын
Ja, Lederscheiden sind unübertroffen 😊
@LexeYT8 ай бұрын
Lieber Felix, es freut mich sehr hat sich Victorinox die Verbesserung an der Scheide durchgeführt. Danke für deine Information.
@FelixImmler8 ай бұрын
Gern geschehen!
@retireddac8 ай бұрын
Great knife. It has become my new EDC.
@FelixImmler8 ай бұрын
I am happy to hear that!
@martwilman8 ай бұрын
Hi Felix and thanks for the video. I found the rattling and the fact that it doesn't hold so well on the sheath does not bother me. However, i did have to replace the black rubber ring with a leather loop because with taking the knife in and out of the sheath, the rubber ring rubbing against the sharp hammer edge damaged it and it eventually broke. I should imagine other people have experienced this problem. Otherwise I'm very happy, it's a great knife! Thanks again and kind regards, Martin
@FelixImmler8 ай бұрын
Can you send me a picture from your solution. Thanks for your honest feedback!
@AloneIceWolf18 ай бұрын
- Those little details are what make the difference and keep Victorinox at the top. I don't know how much this "error" has cost them, but it's good to see that they fixed it and improved the design. - The only 'problem' that is not related to Victorinox is that the so-called 'collectors' are going to want to resell the old model as 'The first edition' or 'the one with the error' for 3 or 4 times the value of the actual knife.
@javijaca8 ай бұрын
Thank you very much Félix for your advice and help to improve this knife‼️‼️👏👏👍👍 And whatever you say, surely at Victorinox “it would be very important to say”: “Félix told me so.”😜😜😜‼️‼️‼️
@FelixImmler8 ай бұрын
Thank you!😆👍
@feliceh8 ай бұрын
Felix, Du hast mich mal wieder angesteckt!! Zum 40. gabs ein Huntsman inkl. Schnitz it yourself und zum 44. ein Venture Pro inkl. Pro Kit! 😎🤘 Ich bin schon sehr gespannt!!
@FelixImmler8 ай бұрын
Viel Spass damit!
@pnyarrow8 ай бұрын
Hi Felix. Great to see that there is at least on company that listens to their customers and then does something for them. Bleib gesund. LG. Nigel
@FelixImmler8 ай бұрын
Vielen Dank Nigel!
@dennisleighton28128 ай бұрын
Hi Felix, Thanks for this very informative video! Covered all 4 points that have been the main criticisms since the launch. It impresses me that Victorinox have responded with good solutions so quickly. Clearly, they are serious about this product. Importantly, I appreciate that you pointed out that the Venture knives are primarily for CUTTING, and they do that very well, even the critics agree (some of them!). Also, you made it clear that it was never intended to be a robust batoning knife. One hopes the Victorinox Marketing don't over-sell it again like before! Cheers mate!
@FelixImmler8 ай бұрын
Thanks a lot for your kind comment!
@namtuart8 ай бұрын
Grüße Dich, Felix. Dass der Victorinox Kundenservice in Deutschland sehr gute Arbeit leistet habe ich am Beispiel meines SwissChamps einmal gezeigt. Danke für Deinen unermüdlichen Einsatz. Liebe Grüße Benjamin
@FelixImmler8 ай бұрын
Vielen Dank mein lieber Freund!
@johndalessandro64338 ай бұрын
Great video. So good Victornox fixed the issue. They are a class act for sure.
@FelixImmler8 ай бұрын
Thank you very much!
@marksaint29368 ай бұрын
Excellent, i was waiting to purchase the Immler Messer once there was a sheath fix. Thanks for all that you do sir.
@FelixImmler8 ай бұрын
Thank you very much! Please keep in mind. This knife is good for people how like a knife which cut very well. This knife is not good for people who like a knife who baton very well.
@digitalstudiohavirov8 ай бұрын
Good, Immler Messer is right name for this knife :-) Michael
@orange0108 ай бұрын
Love - Honesty - Respect - No Fear - No Hate 💖💖💖
@FelixImmler8 ай бұрын
Thank you!
@timsummers8707 ай бұрын
I'm a huge fan of Victorinox knives and have owned their products since 1995. I'm close to knife number 70. However, I find their customer service subpar in the country where I live (Brazil). Their turnaround times are long and if they take longer than usual, there's never an apology, let alone a token of appreciation for your loyalty (e.g., sending you a little gift for the excessive delay). Also, if you write to inquire about such delays, you'll either hear crickets or a less-than-convincing excuse. The last time I needed to send in an item for repair, I ended up expressing my frustration directly via Instagram. They asked what my name was, my e-mail address, and other things. At that time I thought they would address the issue, but unsurprisingly they never got back to me.
@nikhilsarkar33438 ай бұрын
Bro.l love to see your channel ever.
@FelixImmler8 ай бұрын
Thank you!
@xDooksx8 ай бұрын
Always a DIY gem every video.
@FelixImmler8 ай бұрын
Thank you!
@doncoon88878 ай бұрын
Hallo Felix, vielen Dank für den Tipp mit dem Victorinox Service. Habe kostenlos die neue Scheide erhalten und sie passt sehr gut, ohne irgendwelche Beanstandungen!😊
@FelixImmler8 ай бұрын
Super, das freut mich sehr!
@justchillin1318 ай бұрын
As soon as I've got some spare money I'm buying the pro and the kit too, much love from the uk Felix 😊
@FelixImmler8 ай бұрын
Thank you very much for your support! But don't spend the last penny for knives! 😉
@justchillin1318 ай бұрын
@@FelixImmler I won't 😉 I'm specially saving for it!
@BUZZKILLJRJR8 ай бұрын
When you said you can put the green hook behind the problem I was laughing so hard😂😂😂😂 definitely green check mark! Haha awesome video as always!
@FelixImmler8 ай бұрын
Thank you so much for your funny comment!
@Tracy812588 ай бұрын
I’m keeping the original sheath. The rattle isn’t all that bad, it’s my secondary blade anyway. Paired with a more robust bushcraft blade, it’s an excellent tool for food processing and finer cutting tasks. The thinner blade isn’t one I would consider batoning with, but it’s a feather sticking monster.
@BiuTse8 ай бұрын
Kann ich bestätigen, hatte vor zwei Wochen angefragt und Bescheid bekommen, dass sie mir sobald an Lager schicken werden. Freu mich darauf! Und ja super Service
@FelixImmler8 ай бұрын
Sehr cool, dass das schon vor dem Video geklappt hat!
@BiuTse8 ай бұрын
@@FelixImmler i has damals au direkt Vicotrinox Online Shop kauft. Jetzt eifach mol abwarte
@BiuTse8 ай бұрын
@@FelixImmler ist heute angekommen aber auch mit dem neuen Tragehalter des Pro. Hab die mal verglichen wenn es da einen Unterschied gibt dann evtl in der Gesamtlänge sonst quasi gleich
@BushBear8 ай бұрын
Hi Dear Felix, not only another great Video that is more than worth to wait for, are this absolutely great and awesome messages!!! 👍 Now with the improvement of the sheath the Venture and Venture Pro seem to be "perfect" and i am now more curious than ever to get my hands on it and test it out. Must be an absolutely great feeling for you, not only to invent a great, versatile and awsome knife, but also have success with improvement-interventions. (as well as in practical issues as the sheath and also in written form as the now - in my thoughts - consistent description😉. So once again Felix: Very, very, very well done! 👍👍👍
@FelixImmler8 ай бұрын
Thanks a lot for your compliment!
@SpartanJohns8 ай бұрын
Hi Felix, to be honest...i expected this from Victorinox.They heard that there was a genuine concern and they took steps to fix it. Pretty cool!
@FelixImmler8 ай бұрын
Thanks a lot my friend!
@MardiMitchell75818 ай бұрын
Hi I’ve contacted Victorinox about the new sheath. They said they have put me on a list to receive one when they are available. I’ll let you know if/when I get it. Thanks for the heads up!!
@FelixImmler8 ай бұрын
Thanks a lot for your comment!
@MardiMitchell75817 ай бұрын
Got it! Pleased with it. Thanks again for the tip.
@Outdoor_Steiermark8 ай бұрын
Sehr schön das hier nachgearbeitet wurde. 👍👍👍
@FelixImmler8 ай бұрын
Dankeschön 👍
@MarkSchmidt-w6s6 ай бұрын
Might try and make your own
@sosteve91138 ай бұрын
Looks like there is a solution for the ones who didn't liked the sheath. This is what they mean by customer service 👍
@FelixImmler8 ай бұрын
I hope so.. thank you Steve!
@Ajaxykins8 ай бұрын
Great job by you and Victorinox!
@FelixImmler8 ай бұрын
Thank you very much!
@Franken_Tom8 ай бұрын
Hallo Felix…… bei mir ist es kein Problem gewesen. Habe am Wochenende geschrieben , am Montag habe ich gleich Antwort bekommen und meine Adresse geschrieben. Hoffe sie kommt bald. Top Service Grüße Thomas aus Würzburg
@FelixImmler8 ай бұрын
Ich bin froh das zu hören!
@QuantumMechanic_888 ай бұрын
I purchased 2 Venture knives when they were first available and have had Zero negative issues with the sheaths. Have a great weekend, Felix.
@FelixImmler8 ай бұрын
Thanks for your positive feedback!
@rogeriogomes23958 ай бұрын
hola mi AMIGO Felix, soy YO Siro Conde escribiendo del canal de mi amigo Rogerio. Usted es un GENIO. EXITOS
@FelixImmler8 ай бұрын
Thank you very much!!
@nwbasson8 ай бұрын
Good to know, I might pick one up now
@FelixImmler8 ай бұрын
Thanks for your comment!
@asmith78766 ай бұрын
I've wanted the Pro since you first showed it, but they were unavailable...until yesterday! I got an email from Victorinox, ordered it, it will be here soon! Comes with the fire steel and pen, the expanded kit was no where to be found on their website. Can't wait!
@FelixImmler6 ай бұрын
Super... thank you!
@asmith78766 ай бұрын
@@FelixImmler It came today! (Tuesday April 7th). I noticed immediately it rattled just a bit and I thought oh no I've gotten an old model sheath! But after watching your video again I do have the new one. Now to carve me those tongs you made the other day!
@xavyps82778 ай бұрын
Do your holidays, when you and your family can do and needs them. No social media is worth neglecting your loved ones. Keep doing the good stuff
@FelixImmler8 ай бұрын
Thanks a lot for your words!
@schabomis28168 ай бұрын
Thank You very much Felix. As You said, I will try to ask customer service for an exchange my old sheath for a new model.
@FelixImmler8 ай бұрын
Yes do that!
@schabomis28168 ай бұрын
@@FelixImmler I just received a new sheath from service center. It is almost perfect. All previous problems have been corrected, but it is a new on. It is a little bit more difficult to remove the knife from sheath, bacause the new sheath provides less support for the thumb. However I would like to thank you very much Felix and the entire team Victorinox engineers for quickly solving the problems. You are the best :)
@survivalistasdesalon8 ай бұрын
Great, good solutions to the small problems with the knife sheath. I like my Venture even with the old sheath. It's a nice touch that they listened to the customer and released a new sheath model. I didn't know that with the old one you could throw the knife? Does that count as an additional use? A big greeting, Felix, thanks for your channel.
@FelixImmler8 ай бұрын
Good idea with the additional use 🤣🤣
@DK3UH8 ай бұрын
Klasse Tip Felix! Hatte schon das Venture Pro , leider noch mit der alten Scheide. Vor 3 Wochen bekam ich noch das rote Venture dazu und siehe da, mit neuer perfekter Scheide! Jetzt da ich den Unterschied kenne, möchte ich natürlich auch noch für mein Pro eine Neue! Also: Mail schreiben.... Herzlichen Dank für deine Videos! Gruß Uwe!
@FelixImmler8 ай бұрын
Danke Uwe. Lass mich es wissen falls es nicht klappen sollte. Aber ich gehe davon aus, dass das gut kommt.
@DK3UH8 ай бұрын
Wow...Danke für die schnelle Antwort und dein Angebot! Aber wie ich Victorinox kenne, klappt das! Die Mail ist schon unterwegs! Genieße dein WE!
@DK3UH8 ай бұрын
Hallo Felix! Hier ein Update zum Tausch der Scheide! Wie du empfohlen hast: Mail geschrieben ....Antwort erhalten... und heute die neue Scheide und das Tragesystem für das Pro kostenlos erhalten! Das nenne ich perfekten Service! Victorinox eben! Das Messer ist nun absolut perfekt! Herzlichen Dank für dein Tip und deine Arbeit mit den Videos! Schöne Grüße aus Deutschland! Uwe!
@archivist178 ай бұрын
Big improvement.
@FelixImmler8 ай бұрын
Thank you!
@henrymontfortin97888 ай бұрын
J’ai eu l’occasion d’utiliser l’étui du Venture comme boufadou : c’est vraiment très efficace, merci pour cette astuce. 👍👍👍
@macindy738 ай бұрын
Super Tipp. Habe heute eine nette Mail von Victorinox bekommen. Bekomme ohne wenn und aber eine neue Steckscheide. Werde die alte zurückschicken damit die dem Recycling zugeführt werden kann. Danke nochmal für den guten Tipp
@FelixImmler8 ай бұрын
Super... Danke für das Feedback!
@NLGermaan8 ай бұрын
So.. basically, Victorinox Customer service is getting really busy... well done Felix, they going to love you! Lol!
@FelixImmler8 ай бұрын
Thanks for your funny comment!
@JD.Jensen8 ай бұрын
Vor zwei Wochen eine E-Mail an den Service geschriebe, Antwort und kurze Nachfrage ob der Adresse bekommen. Heute Päckchen erhalten, neue Scheide und neues Tragesystem. Prima, danke!
@FelixImmler8 ай бұрын
Viel Spaß damit!
@dimatha24348 ай бұрын
Hi, i would like your opinion . The rangergrip 57 hunter, is strong enough to handle the 1/4 in drive modification? The use i need is for screws and sockets up to 13mm.
@FelixImmler8 ай бұрын
I made 20mm holes... but i would use the modification on the rangergrip only if you dont have an other 1/4 driver. It works but is not heavy duty!
@dimatha24348 ай бұрын
Thank you! Ι will leave it close. Its a 4 layer but still not strong enough ...
@j.l_vqtqv99088 ай бұрын
Muy bien explicado amigo mío claro que sí hablando es como se entiende la gente 😉 y en verdad bien solucionado los problemillas con la funda a sido rápido 👌saludos 🇪🇦
@FelixImmler8 ай бұрын
Super... thanks for your feedback!
@knusi8 ай бұрын
I have the Venture with the new knife sheath. The holding force of the sheath is high enough to prevent it from falling out. The securing with the rubber ring still makes sense on longer tours or in the backpack. I'm lucky wih this knife. 6:20 Felix Immler pulls faster than his shadow. 🤣
@FelixImmler8 ай бұрын
Thanks for your funny comment! 🤣
@martinkuttel91988 ай бұрын
Hallo Felix Ich habe das Venture pro direkt mit der neuen Scheide bekommen. Ein super Messer! Mir scheint der Rückhalt aber etwas stark. Wenn die Scheide ins Tragesystem eingeklickt ist und man es zieht, kommt die Scheide manchmal mit. Hast Du ähnliche Erfahrungen gemacht?
@FelixImmler8 ай бұрын
Ja, das stimmt. Das haben mir schon zwei drei Leute geschrieben. Bei mir passiert das aber nie, weil ich das Messer immer mit dem Daumendruck auf den Scheidenrand ziehe. Versuche mal den Messergriff etwas zum Körper zu drücken wenn Du das Messer ziehst, dann passiert das auch nicht. LG Felix
@martinkuttel91988 ай бұрын
Danke für den Tip, ich habe den Daumendruck auch ausprobier, ich muss wohl einfach meinen Daumen trainieren... Gruss Martin@@FelixImmler
@WillliamChaverri8 ай бұрын
Great news, I need the new sheath
@FelixImmler8 ай бұрын
Go for it!
@bryanc22628 ай бұрын
I need new sharpener for the Venture Pro, one of them broke and I don't see how to get a new one.
@jacqueline71188 ай бұрын
Is this the basic sheath for the Venture or the one for the Venture Pro? Thanks so much. :)
@FelixImmler8 ай бұрын
it is the sheath for both
@jacqueline71188 ай бұрын
Thank you. Have been waiting for some improvements to the sheath before purchasing the knife. :) :)@@FelixImmler
@steffrouen8 ай бұрын
Pour les propriétaires des premiers modèles, peut-on acheter que l’étui seul ?
@FelixImmler8 ай бұрын
No, the only thing you can do is to write to this email adress and ask for a replacement! service.knives.ch@victorinox.com
@steffrouen8 ай бұрын
@@FelixImmler done. 😉
@thefishinglor6931Ай бұрын
love it! thanks for the tip!
@henryganzer46858 ай бұрын
sehr gut 👍👍👍 längst nicht alle firmen reagieren so positiv auf konstruktive, berechtigte kritik. leider war die antwort auf meine anfrage ob das "venture pro" auch irgendwann mit victorinoxroten griffschalen verfügbar sein wird etwas harsch negativ. aber ich warte . . .
@FelixImmler8 ай бұрын
Danke für dein ehrliches Feedback!
@SnowyAspenHills8 ай бұрын
Not many knives would get such huge customer feedback, credit to them for fixing the issues. It’s slightly odd that the faulty one went into production, as Felix said the last prototype he handled was OK.
@FelixImmler8 ай бұрын
Thanks a lot for your feeback!
@gizmocarr30938 ай бұрын
Good news! 👍🙂
@FelixImmler8 ай бұрын
Thanks a lot Gizmo!
@csmatteson8 ай бұрын
I missed it. Can I Purchase the new sheath for my Venture Pro?
@FelixImmler8 ай бұрын
No... but you can write to the customer-serive that you need a replacement. And they send you a new one!.. at least i hope so. service.knives.ch@victorinox.com
@friedhelmdotsch10958 ай бұрын
Tanks, Felix. 👍
@FelixImmler8 ай бұрын
Very welcome!
@opotime8 ай бұрын
I dont have one of this knife but if...i would keep my original sheat because its maybe a collection thing...i hope they sell the sheats without knifes so collectors can upgrade and keep the old one ;-)
@MB-jg4tr8 ай бұрын
Now I'm interested in getting one. The knife always interested me, the sheath kept me away. I love 14C28N steel, one of my favorites. Now the trick of getting one with the upgraded sheath. Where to buy it? Directly from Victorinox? *Anyone know where the least expensive new sheath model can be had?*
@FelixImmler8 ай бұрын
Thanks a lot for your positive feedback. Yes direct from the Victorinox Webshop.
@steffrouen8 ай бұрын
For owners of the first models, can we buy just the case alone?
@FelixImmler8 ай бұрын
No, the only thing you can do is to write to this email adress and ask for a replacement! service.knives.ch@victorinox.com
@steffrouen8 ай бұрын
@@FelixImmler done. Thks
@lurgkas8 ай бұрын
hab dem Kundenservice geschrieben, heute die Antwort bekommen dass auch das Gürteltragesystem für das Venture Pro überarbeitet wurde und beides Anfang März versandfertig sein wird. Danke für den Tipp 👍🏻