Inogen One G4 Maintenance: Routine Maintenance for the Inogen One G4

[@robinswitzer9774]

Big Mahalo to the gentleman that explained to me how to check my unit 😊and battery, how to clean the connectors, steps to reset the unit, etc. Not even the Inogen customer service couldn't help me and they never called back like they she said they would.

[@Oxygenconcentratorstore]

Glad we helped!

[@stormy8092]

Can we download on our computer the Inogen Checklist this gentleman talks about? That would be great!

[@stormy8092]

What does 'Oxygen Error' mean? I've ordered new sieve from Inogen and it's on the way. I have filters that go under the cannula piece on top of the machine.

[@Oxygenconcentratorstore]

"Oxygen Error" on your oxygen concentrator can indicate several possible issues, such as a problem with the oxygen flow, a blocked air intake filter, or a malfunctioning internal component. Since you have already ordered a new sieve from Inogen, it is possible that the error could be related to the sieve needing replacement. However, it is also important to check other components such as the air intake filter and cannula filters, which may need cleaning or replacement. If you have checked and addressed all possible causes of the "Oxygen Error" and the issue persists, it may be necessary to contact the manufacturer or a certified repair technician for further assistance. They may be able to provide more specific guidance and help diagnose and resolve the issue.

[@daoudthompson2172]

I replaced the columns last year after a warning light came on. I haven't used the inogen G4 much, but I feel like the columns should have lasted much longer than this. I got a pair thru Amazon for around $90, I don't see other types f air columns available. What should I do? the warning lightis on, and I need to take a trip

[@Oxygenconcentratorstore]

The unit should be used atleast 10 hours every month. If the warning light is related to sieve beds, then they must have hardened due to no or low usage and might require replacement. If the error is related to some other issue, please contact your vendor for service options.

[@autogeek23]

i would never wipe the particle filter with a cloth. but some good advice in this video.

[@Mamaneko100]

What does " O2 delivery error" mean? And how do I fix it?

[@Oxygenconcentratorstore]

"O2 delivery error" means that there is an issue with the delivery of oxygen from your oxygen concentrator to your nasal cannula or oxygen mask. This can happen for a variety of reasons, such as a blockage in the tubing, a malfunctioning compressor, or a low battery charge. To fix the issue, you should first check your oxygen tubing and make sure there are no kinks, knots, or blockages. If the tubing is clear, try resetting the oxygen concentrator by turning it off and unplugging it for a few minutes before plugging it back in and turning it on. If the issue persists, you may need to contact the manufacturer or a qualified technician for further assistance and potential repairs.

[@bethhawkins7699]

What do the symbols mean on the top of the inogen G4

[@Oxygenconcentratorstore]

The screen displays pulse-dose setting, remaining battery, alerts, and more.

[@yaseenhusseinahmedalbalush9088]

What is meaning when showing messages in screen Oxygen low

[@Oxygenconcentratorstore]

Inogen G4 is producing oxygen at a slightly low level (

[@kathiekralik7835]

How to fix “Oxygen Low” message on G4 unit? Filter is cleaned regularly and columns are replaced annually. Thank you Kathie

[@Oxygenconcentratorstore]

Hello Kathie, the following is required to be done after changing the columns to get rid of the error. Press and hold the plus (+) and (-) minus buttons for 5 seconds. The screen will display “sieve reset” message. Release buttons once message is displayed on screen. Press the alert/bell button once and screen will display "sieve reset success." Press the power button to turn on the Inogen One G4, and use normally.

[@BobbieSmith-t9m]

What can I do to help out my Aunty. Her Inogen G4 is beeping and the indicator window says, "OVERHEATING"????

[@Oxygenconcentratorstore]

If your aunt's Inogen G4 is beeping and indicating "OVERHEATING," there are a few steps you can take to address the issue: 1. Make sure the device is placed in a well-ventilated area: Ensure that the Inogen G4 is not placed in an enclosed space or covered, as proper ventilation is important to prevent overheating. 2. Check the air intake filter: Remove and inspect the air intake filter for any dirt, dust, or blockage. Clean or replace the filter if necessary, as a clogged filter can lead to overheating. 3. Allow the device to cool down: If the device has been running for an extended period, it may have heated up. Turn off the Inogen G4 and allow it to cool down for a while before turning it back on. 4. Contact Inogen customer support: If the issue persists or if you are unsure about troubleshooting steps, it is best to contact Inogen's customer support for further assistance. They can provide specific guidance based on the device model and troubleshoot the issue over the phone. Remember, it is important to address any issues with oxygen concentrators promptly, as they are essential for maintaining proper oxygen therapy.

[@jimc6144]

Get beeping and a display that says low oxygen even if it is plugged in and charging.

[@Oxygenconcentratorstore]

Please contact your vendor as the unit may require a new pair of sieve beds or some repairs.

[@Doom_Squid_Son]

Can you use the machine while charging? It won't let me charge while I'm using it.

[@Oxygenconcentratorstore]

Yes, you can use the machine while the battery is charging. If you are having issue, then contact your equipment provider.

[@dejohnso18]

What would cause the air not to flow up and out of the oxygen concentrator

[@Oxygenconcentratorstore]

Our Oxygen Specialist would be happy to help you out with your requirements. Please give us a call at [phone].

[@franloujaramillo9486]

What has failed when it shows Oxygen Low and the yellow light is on? I have cleane the external filter as required.

[@Oxygenconcentratorstore]

It may be time to get new sieve beds (columns) for your unit. It's user replaceable. So, you can order them and change them yourself.

[@juanjhernandez573]

How moch IT I wana know the price

[@Oxygenconcentratorstore]

Please contract us at 1-877-338-7864 for product information.

[@buttonpuppy6198]

mine was $3000 with 3 batteries and 2 chargers

[@amandagallego1548]

Cuánto vale?

[@Oxygenconcentratorstore]

Nuestro especialista en oxígeno estará encantado de ayudarle con sus necesidades. Llámenos al 1-888-909-1477.

[@sonnig5499]

I have a long haired cat and my concentrator is on the floor. It would seem the filter should be filled with fur, etc. I have had this for two years. At no point has there been ANYTHING on the filter. Could this mean it has never worked even it made noise and said it wasn't working well.

[@Oxygenconcentratorstore]

Inogen G4 filters are pretty effective filtering out the air particles. As mentioned in the video, the particle filters require regular clean up. If you care cleaning up the filters, the dust won't accumulate on it for long. If you think your concentrator is making loud noise, please contact your equipment provider for service options.

[@linaalonsolopes3962]

CADÊ A TRADUÇÃO PARA O PORTUGUÊS?

[@Doom_Squid_Son]

It actually won't even work well if i just only want to use it with the ac cord and not the battery

[@Oxygenconcentratorstore]

Please call customer service to troubleshoot.

[@XX-zb1ze]

Unit wont charge keeps saying unplugged and shuts off

[@Oxygenconcentratorstore]

Looks like the unit is not recognizing the battery. For proper connection, remove and reinstall the battery. Ensure that the battery is flush with the body. If the error persists, contact your equipment provider. Hope this helps.

[@CookieOstrowski]

I just put new columns in and they won't reset

[@Oxygenconcentratorstore]

Please contact your equipment provider (where you purchased the concentrator from) or the manufacturer to get help.

[@mariahuynh1986]

Can you tell me what problem when it shows SYSTEM ERROR in display of G4?

[@Oxygenconcentratorstore]

Please contact your equipment provider or the manufacturer. They'll help you troubleshoot.

[@mariahuynh1986]

@@Oxygenconcentratorstore it is fine now, thanks a lot!

[@labinotberisha2231]

Mariahuynh Nguyen how did you fix it please?

[@mariahuynh1986]

@@labinotberisha2231 hi Labinot! I don't remember clearly how but then it went back to normal later. Maybe just turn off then turn on again! Hope you will be fine.

[@labinotberisha2231]

Mariahuynh Nguyen to turn off normally or to put off batary.Thank you man.

[@wilmadoyle5348]

can you operate without battery in place ?

[@autogeek23]

if its plugged in. yes

[@aguszakaria3711]

Can you tell me what problem when it shows SENSOR FAIL on G4 display?

[@Oxygenconcentratorstore]

It's an internal issue probably with the motherboard. Please contact your equipment provider.