Flight Attendant Strikes Back Against Rude Passengers

A flight attendant has had it with unruly passengers and he’s making it known. “Shame on the passengers who have made this flight a living hell for the flight attendants,” he told the plane. The trouble started when the American Airlines flight to Charlotte was diverted to Raleigh, where it sat on the tarmac for three hours. One passenger became difficult after being told he needed to keep his mask on. Musician Brent Underwood recorded the incident on his phone, and spoke to Inside Edition. #InsideEdition

[@bethanyoneal5789]

I don’t blame him. Customer service jobs can be hell. People suck

[@thomasplouffe326]

Yep I agree

[@Cindy99765]

Many narcissists like the two passengers in this video get a power trip over being rude to service workers

[@nevets4190]

Then don’t be in customer service ?

[@AluminumOxide]

Not everyone, just the small fraction who do suck

[@AB-ou8ve]

@@nevets4190 Better yet, drop the attitude.

[@ipettynote]

I refuse to believe that they’re grown ass adults. Sounds like something you would hear on a school trip

[@taehyung1233]

FRRR

[@rd101]

Ikr. Some people need to grow tf up. You ain’t a teen no more!

[@TehSaviorRemixer]

Ya

[@chihiro668]

yeah hahaha

[@JohnWickkkk]

@malign crybaby

[@juliana2603]

Finally seeing someone stand up to these grown adult children. They don’t have to put up with disrespect just because they’re the customer.

[@viperx2337]

@@verrtywerrty Lmao

[@Otaviosmpinheiro]

@@verrtywerrty still sounds too grown up for their maturity imo

[@caringmouse5385]

Same on those flight attendance to force them to wear a mask. Its hard for me to take a breath with a mask on so I feel sorry for all those people who've to deal with those wackos daily just to take a single breath.

[@nombretaken9467]

@@caringmouse5385 then stay home since you’re clearly more at risk and don’t go lmao they clearly have rules. shame on you for clearly lying to everyone lmfao “health conditions” a mask doesn’t stop oxygen from getting into your blood stream if that’s true doctors wouldn’t recommend it. didn’t realize you were a doctor

[@Otaviosmpinheiro]

@@caringmouse5385 Shame on those doing their job? It should be shame on you for calling flight attendants “wackos”

[@elifishbein646]

Passengers who can't act like adults should be banned from flying.

[@tomhard2154]

We can invite some China policy makers to help us on this issue. It would resolve very quickly, especially for all the KARENs

[@LizDaWiz]

SO ABSOLUTELY........FOLLOW THE RULES AND REGULATIONS..............👌

[@askask2721]

You seriously need to relax in regards to this situation. This was a 3 hour delay, of course everyone's going to be frustrated. Feeling this way, and having an outburst, isn't the best way to handle the situation, but the reason behind that outburst is not one that is completely ridiculous.

[@axjagfilms]

*They should be put on the Alvin and the Chipmunks No-fly list.*

[@jayasmrmore3687]

They can fly in the airplane belly with all the luggage

[@smithhoowe]

As a child, I always felt like "Adults" were adults. Now as an Adult, I feel like everyone acts like a child. What strange times.

[@haroldflower5330]

For real, something wrong with peopl

[@briandsouza7854]

😂👌

[@lisajustme2788]

True

[@Lyon05]

Same... some people don’t grow up that much mentally

[@itstrbo]

They're not acting...

[@Cartel545x45]

“Shame on these passengers who have made this flight a living hell”- a legend

[@Jetsetfastfood]

And he kept his composure.

[@christianb8228]

@@Jetsetfastfood wtf

[@Jetsetfastfood]

@@christianb8228 And he kept his composure.

[@techie8359]

@@Jetsetfastfood yeah youre clearly gay

[@lunarabsy9463]

why when i read comments like these the same part of the video is keeping up with my reading. it only happens with inside edition WHY God

[@xxpoli_ytxx1852]

Honestly some people should be in the cargo area for the flight.

[@shazam1334]

😂

[@sh4unity204]

They need to make this an option frfr 😂🤝

[@flyingtofu8074]

that good idea

[@Hope-bn9xz]

Lol good option 😂👍

[@Sparkedbynatty]

I giggled lol

[@paulabrown6840]

As a former FA I can tell you he was being so brave because the Company doesn’t always have your back! Three cheers!

[@stef6722]

Former FA here too and I immediately thought the same thing. "Oh that poor flight attendant was right but the company sure won't see it that way."

[@sunkissedbeach]

Exactly and unfortunately they Probably will lose their job

[@ragdollb9667]

@@sunkissedbeach then sue!

[@user-wl6bw3jl4n]

@@ragdollb9667 sue for what?

[@brainwashedliberals]

@@user-wl6bw3jl4n She didn't compute that far. In her head you can just 'sue' because you're mad lol

[@ooogabooogaa]

I wish this was Madagascar then everyone who's disrespectful would be thrown off the flight by King Julien and the Penguins

[@jaymend264]

😂😂

[@mtimm9023]

🤣

[@trey_rdee]

LMAOO

[@Yumi_Jay]

They definitely would like to move it.

[@nitink.a567]

We need a Exit doors below the seat. 😂

[@LucidVibes87]

"It's not about money, it's about sending a message". This quote should apply directly to everyone who works in customer service.

[@burakkuredi]

lol, literally just finished watching that movie.

[@fathersiren9914]

Right reference for the right video 😂

[@fathersiren9914]

@dr Sigma why it's a good reference

[@omershariff8046]

@dr Sigma so r u

[@Thestarshavecolors]

I’m so done hearing this quote everywhere

[@NoName-sb9tp]

The guy who call the flight attendant drama queen is himself a drama queen

[@brianorozco1074]

@Yeah Yeah Well because the guy was being incredibly disrespectful to the flight attendant

[@ChocolateRabbitEars]

@Yeah Yeah Responding to someone directly insulting you after antagonizing you for three hours straight means you're a drama queen? You devils advocates need to get your arguments together before saying them

[@thatwasweird954]

Come on, the flight attendant called the flight "a living hell." That's not dramatic? I imagine WWII vets and 9/11 survivors would have a different take on it.

[@markhurrell23]

@@ChocolateRabbitEars To answer your question..YES... people need thick skin no matter what you act professional during your job even if someone spits in your face you go and get a cop and have them arrested....Flight attendant threw a temper tantrum just like a child. I said something to my 15 year old daughter before we went out and she got her feelings hurt and said " fine now were not going"....sounds just like the flight attendant " now were going back to the gate"...also did he really need to get on the loud speaker to announce how much his feelings were hurt? Video is less then 2 minutes and he showed 2 times how he is a drama queen

[@carson1701]

@Yeah Yeah the dude was already having a tough time so it doesn't take much to push someone over the edge. Have some empathy man

[@micperez819]

This is why there is a labor shortage for service industries. People don't know how to act

[@SM-ji1qe]

I believe they know how to act, they just refuse to. Entitlement 101.

[@nomennescio7571]

I think payment has something to do with it, too. It's lack of respect from all sides.

[@DarksparkNecrobat]

@@SM-ji1qe Exactly.

[@bluforrestleaf]

@@nomennescio7571 In WA state it’s 13.85 for minimum wage in the job I’m in so I’m fine. But dealing with rude people and on 7.50 per hour really drives workers to their breaking point.

[@tylervincent2559]

I don't have too much experience with customer service, and my experience doesn't compare to this job. But man, jobs dealing with people every day can really get to you. People can be so cruel. A couple rude ones out of the bunch can spoil your whole outlook on society. It takes a strong and patient person to work jobs like this. I hope this guy didn't get into trouble.

[@Saifull1991]

Yez sir that's correct. Ive worked in such an environment and agree to each word of yours

[@PointSouthAndSee]

What is the purpose of the first few sentences?

[@PromisseMe]

Consider yourself lucky. I’ve heard customers wish cancer on my coworkers. I’ve been called stupid and incapable of doing things because we didn’t have food available. And so much more. Its so unbelievable how entitled and evil ppl can be when they don’t get their way.

[@tylervincent2559]

@@PointSouthAndSee Some people get mad when making statements about things they don't know much about. So I was trying to relate to what other people go through with the little experience that I had in customer service.

[@SabrinaLovesPuffins]

i can chip in. i was barely 17 and working retail, it was a busy hour and my responsibility was to help customers at the changing room. also, people often used the changing room to steal clothes so if anything was stolen, it was on my paycheck. this middle aged lady kept pestering me about a reservation, and i directed her to the counter because that's not my department. i guess she didn't like waiting in a queue so she asked me to personally escort her to the front of the line. i politely told her that i cannot leave my post because nobody is available to replace me and there were 10 - 15 people at the changing room who needed my help. she didn't like that and tried to get me fired, thankfully my manager understood my situation and called her a crazy hag.

[@segastar]

Stop mistreating people at their job. Just because you're a customer doesn't mean you're special.

[@ELEKTRA_LUXXX]

Amen!! Say it again!!

[@jaklg7905]

Exactly. The amount of abuse people in customer service jobs receive is shocking. Everyone should have to work at a fast food place for at least 6 months of their lives to see what it is really like and maybe that would show you some compassion.

[@h0rriphic]

Well, I’d say they were “special” alright, just not the type of special they’d like to be. 😏

[@amilevector6866]

👏👏say it louder !!

[@tyiaxdollface46]

!!!!

[@okiesailor5417]

Should ban the unruly passengers for life.

[@joshytclaps1817]

Exactly

[@princessstarpeach9161]

Their can be ban from that airline their choose. Flight attendance have the hardest job.

[@purselmer5931]

@@princessstarpeach9161 It's hard, but it's the airline's management that keeps putting these people in the line of fire. The higher-ups who make the decision to delay or postpone a flight aren't the ones who have to listen to the results.

[@ArtsyPhartsy123]

No fly list for all of them !!!!

[@LoneWolf_8]

@@princessstarpeach9161 the hardest job huh? passing out a snack and soda must get extremely exhausting. Let's hear it for all the flight attendance who have broken their backs and given their lives for the hardest job

[@LoneNutter1]

The idea of "The Customer Is Always Right" is eradicated when the customer is rude, abusive, non compliant. Good for the flight attendant for speaking up!

[@JJ38255]

How were they rude for calling a Drama queen a drama queen? Drama queens shouldn't be serving the paying public. They rub people the wrong way. It isn't for everyone . Just because he got his little certificate from flight attendant school, doesn't mean he has the right attitude for the job

[@LoneNutter1]

@@JJ38255 That's an issue that's decided by the airline. If they think someone is or isn't right for the job, then that's their call.

[@LizDaWiz]

"The Customer Is Always Rightfully asked to leave

[@laqundrabarnett4141]

@@JJ38255 And? Doesn’t give people the right to be a rude person

[@SpanielRacing2]

@LoneNutter1 “Rude, abusive, non compliant.” You mean ‘American’ then 😉

[@edamian5222]

Completely agree with them. If you don’t want to wear your mask and adhere to the rules, DONT BOOK A FLIGHT.

[@axigon6904]

We also dont book a flight to be delayed 3 hours. If you're afraid of getting sick from people not wearing masks, then dont book a flight! Stay in your damn house.

[@reyhananiz5099]

@@axigon6904 If you ain't gonna put on a mask, don't book a flight! Stay in your damn house.

[@wadehiggins8107]

@@axigon6904 definitely a karen!!!

[@bphater31]

@@axigon6904 So what?? If you have a problem with the mask then don't wear them. But the flight wants you to wear a mask. Wear it. If not don't fly. Get a boat for yourself

[@stephenavril1211]

@@axigon6904 the flight being delayed for 3 hours was because of the weather not because of the airline Karen.

[@MyHeart1955]

‘Bout time they spoke up. Entitled people can make your life hell. You get on the plane and read a book or watch a movie if offered. Do anything to keep yourself in control. Sometimes entitled people need to be told.

[@elgoog7830]

@Yeah Yeah Hey! That's rasict.

[@baldgagits2107]

@Yeah Yeah why so pressed boss man? You sound like a drama queen

[@LP-ct9nk]

You’re the drama queen yeah yeah for taking up for rude passengers under every comment that’s calling them out

[@jacksonrelaxin3425]

@Oliver Lewis flight attendant is gay. It’s pride month so he can do WHATEVER he wants, and that includes delaying a flight 3 hours because he saw a guy with his mask down for 1 second. What, you gonna be a KAREN and say what he did was overreacting ??????? He’s following PUBLIC HEALTH guidelines. That man’s exposed nose was literally a weapon of mass destruction, practically a terrorist. Shoulda called the feds instead

[@trudymorgan7456]

How about the people who needed to get to their destination. The flight attendant could have de-escalated the situation.

[@megachef0421]

He’s only human, his professionalism and restraint was definitely put to the test

[@buttwhole6577]

By what? Being called a drama queen for being a drama queen?

[@RanndiMarie01]

@@buttwhole6577 I suspect you’ve never worked in the service industry...

[@buttwhole6577]

@@RanndiMarie01 too many drama queens for me 🤷🏿‍♂️

[@KingChiChi20]

@@buttwhole6577 you’ve obviously never been a flight attendant so you won’t understand lol

[@user-ti6ix5tn2o]

Of course he is a human. No need to throw an obvious statement. Don't tell me he is a platypus? Lol

[@CF-ei5oz]

There's no excuse for treating flight attendants like this.

[@sweaterrpoorlyknit]

Attendant: “shame on those of you who made this flight terrible” Probably those same people: *claps Edit: wow thanks for all the likes🙏🏼💖

[@bajodah1847]

Hahahahahahahaha

[@superiordarwin9063]

The ones that were a pain : what people?

[@anhtunguyen781]

"we did nothing wrong, that was the other people's fault"

[@mpro9446]

😂😭😭😂😂

[@safiyyahhana864]

The pilot said that

[@Ricanbarb]

We need to start normalizing publicly humiliating and shaming rude adult babies when it comes to them acting out towards service workers. I hope they feel ashamed and embarrassed. That flight attendant was amazing and he needs a raise!

[@zerotodona1495]

Fat shaming is a good start.

[@Hannah-zw9ow]

@@zerotodona1495 😂😂😂😂 imagine being so hateful you’re just *ready* to pull it out at any moment even when it’s completely irrelevant. Very pathetic.

[@Infamous_B_C]

@@Hannah-zw9ow its completely relevant as she wants to normalize shaming. I guess we will have to add stupidity shaming to that list.

[@mangleb5]

@@Infamous_B_C she said rude adult babies, not people with extra weight.

[@MsTinkerbelle87]

I suggested a dunce seat in another video!!

[@wadehiggins8107]

Unruly passengers should travel in a cage in the cargo area

[@titanrahlgaming]

Lmao agreed

[@akashbisnath8798]

Not even.... just banned for life

[@wadehiggins8107]

@@akashbisnath8798 like that idea

[@loobylouboti]

😂

[@wolgrave3016]

@@akashbisnath8798 ngl i would rather be banned than travel in a cage

[@notahypocrite6378]

Why can’t people just stop acting like spoiled children

[@xxxentbrandonredhoodrobins7606]

For Reallll Enough Is Enough

[@dolcevitausa6448]

unfortunately we live in a "it's all about me" society

[@Khloe_dancer_model]

They ‘FEEL’ entitled.🙄

[@ivanrodriguez268]

no consequences

[@Iuwl]

This video is literally children throwing a tantrum and the parents threatening to turn the car around to stop their misbehaving .

[@TravelwithTasha393]

The flight attendant has had enough!! These flight attendants aren’t there to get abuse by passengers. If you don’t like the delays just think about the attendants they don’t want to be delayed either. They want to go home or go on to their final place. They don’t get paid for sitting on the tarmac!

[@hudsontaylor4591]

My thoughts exactly!

[@juicydash4790]

Grown ass people still acting like little kids smh

[@Sergio-kd9wm]

@@TravelwithTasha393 then they should get another job

[@a1sha_601]

I feel bad for the ones who weren't

[@trish.goes.ironman]

Crazy thing when people "PAY" for something. Flight, Service, Stuff... They think they own the soul of the person assisting them through it.

[@poopoopeepee5289]

So true!

[@DC45193]

@Jay Kay yall crazy. This is 2 funny.

[@DC45193]

Not own the soul...lol

[@coffeetae]

@Jay Kay you pay for service, not for the right to mistreat workers

[@tourmii]

@Jay Kay yeah you pay for that *service* ... THIS SERVICE COMES WITH RULES THAT YOU AGREE TOO WHEN YOU PURCHASE THE TICKET. Other services, you get that and only that. You buy a sandwich, you pay for the sandwich. That's it. You don't get respect if you don't give it.

[@athorpe630]

Poor things dealing with disrespectful people can be a nightmare.Shame on those people grow up. Kudos to the flight attendants.Should be an extra fee for being unruly on flights.

[@jayclyde6045]

There should be a flight ban for those unruly enough and can't adult.

[@jacksonrelaxin3425]

@@jayclyde6045 flight attendant can’t adult. Imagine delaying a flight because a guy had his mask down for 1 second. They literally take their masks off anytime they eat or have a drink and I can guarantee this ass never wears his outside of work. Cry me a river Karen

[@alliepowers1150]

@@jacksonrelaxin3425 you seem like the Karen if you have it down for a second yeah that's ok but like 5 minutes + then it's not ok drinking and eating snacks or something does not take that long

[@LuckyBaldwin777]

@@jacksonrelaxin3425 so how many flights have you been unruly on?

[@jacksonrelaxin3425]

@@LuckyBaldwin777 I don’t. I fly on a private jet with no mask or other rules because I’m a rich politician.

[@asuniqueasthespellingofmyn1124]

This a huge reason why I prefer dealing with kids...granted some can be rough to deal with but they tend to be more willing to learn. An adult will act like a jerk just because... my favorite quote: It's easier to build up a child than to repair men... No child has screwed me over to the degree of most adults in my family.

[@Ishbu101]

Haha you've apparently never taught. You would not be saying that if you were in a classroom.

[@jazz-axy9924]

"But the fact that we get insulted and mistreated by passengers over things we cannot control is disgusting" I'm no flight attendant but really related to this working front desk alone and getting yelled at for things that aren't my fault simply because I'm the nearest target.

[@MF_JONES]

I always yell at customer service, it's more just to put them in their place and keep them down

[@laurab3876]

@@MF_JONES keep them in what place!? You're creating awful karma for yourself. Remember that, it will come back to you when unprovoked, people will yell at you too... this life or the next lol when you come back as a mistreated customer service person.

[@djgene5621]

Everybody deals with this problem. Just not everybody has in intercom and an audience who is captive and has no choice but to listen, and a boss who will tolerate it.

[@MF_JONES]

@@laurab3876 see it's when people like you get mouthy, that's why you people need kept in your place

[@yungsharkgod4055]

Same here

[@sharieemorris9868]

Get these people off the flight!!!! Don’t let them fly again….. I’m sick of people who can’t follow directions. Thank you for doing your job! Stay safe.

[@dane4073]

And what about me. Who get hives on face if object touch it for a exstended period. Dose that mean I'm being disciminted against.

[@gal5402]

@@dane4073 You don't get hives when you sleep in your bed?pillow?

[@C0mmentC0p]

@@gal5402 Most people don't have a mouth and nose on the back of their heads.

[@skate-gt4rc]

@@C0mmentC0p lots of people like to sleep on their side and that makes contact with their eyes/nose/mouth

[@TheRealBizWiz]

@@dane4073 🤦🏻‍♂️ So you wake up with hives every day anyway because your face touched your sheets and pillow right? What about the rest of your body, oh wait, it’s only your face. Got it buddy. 👍

[@huh7270]

Bruh anyone who’s worked with customers knows how terrible it is. I don’t know how anyone could do it for a living and anyone who does has my full respect.

[@ShanaLawson]

They also get exposed to more radiation than nuclear plant workers. 😳

[@jacksonrelaxin3425]

Nobody cares what these wanna be dictator flight attendants say anymore. They wanna kick off 2 year olds from the plane for being “non compliant” for a unscientific mandate that literally does nothing, this is the treatment they deserve.

[@trudymorgan7456]

The flight attendant needs to be moved to another position. This could have been handled differently.

[@jacksonrelaxin3425]

@@Roughrideyy45 slightly having your mask down for a brief moment isn’t being a dick. Delaying a flight for hours because of it is. Cry more for your mask cult.

[@DMAGAEscober]

@@Roughrideyy45 Some flight attendants have no idea how to handle people which is how United ended up assault a man off his flight.

[@greggross8856]

Good for him. The job is hard enough when passengers DON'T act a fool.

[@quan-oh-re2258]

I having nothing but respect for him standing up for himself and the rest of the flight crew.

[@blancaespinosa3086]

I don’t understand this kind of conduct. It’s becoming more and more difficult to have a calm flight.

[@JiGGWineFine]

It really is ridiculous, everyday you hear or read about adults being obnoxious in public.

[@jr9973]

Bruh they just need to start letting EVERYONE go off on entitled customers. The days of “the customer is always right” is long since over.

[@helidude3502]

Customer service has long since gone also

[@gmezola19]

I don’t think so

[@Ginnito]

True

[@tablesandtorches762]

That's because everyone's forgotten the last part of that quote for some reason "The customer is always right, in matters of taste"

[@ratboysrule]

@Sam Armstrong I’ve never heard that either lmao.

[@suzzitutu]

I’d much rather be home with my animals. Being around people is toxic and sickening.

[@itsMe_TheHerpes]

no denise, it's not always like that, but society has been formed this way, at this point. and looking at this comment section is enough to make you loose faith in humanity... they all side with the flight attendant, even if the flight attendants were wrong.

[@e-spy]

@@itsMe_TheHerpes seriously???

[@ellisjames7192]

@@itsMe_TheHerpes When were the FA's wrong?

[@itsMe_TheHerpes]

@@e-spy yes, seriously, and if you can't see that, your parents failed big time at raising you.

[@itsMe_TheHerpes]

@@ellisjames7192 when where they right ?

[@katrinkasanfranciscobayare7364]

I'm sure he's thinking 95% of you probably don't like me but 100% of me doesn't care

[@cocobrotha197]

People that can't follow rules should be fined the maximum penalty on flights.

[@insertclevername4362]

More like banned! (Depending on the offense)

[@shannongeorgiapeach76]

When you work custom service whether its at a call center, airport, retail or fast food, you will see how indignant, rude & hateful people can be & its always over nothing that important. 🤯

[@BoyfromBladenCounty]

FACTS!!

[@royisdabest]

I cant wait to work customer service

[@sheyla9706]

Currently in a call center, I can attest to this 😅

[@hannahlou3406]

When I worked in the food service industry it happened all the time. They would make false complaints just to get free food. Imagine putting someone's job on the line so you can keep getting free pizzas 😒

[@shannongeorgiapeach76]

@@sheyla9706 yes, I worked at Time Warner Communions when I lived in Houston years ago and I know what you're talking about. People get mad over not paying their bill, or if they ordered HBO during the middle of the billing cycle, they couldn't understand prorated bills or best ones were the ones calling to say my cable is out & I would have to say no its disconnected from non payment. Of course they never recieved several bills plus their pink notice lol. They would cuss me up & down.....I'm so sorry ypu feel this way.....put on mute 🔇 I'd cuss them right back lmao.

[@karynsuepohlmeier2109]

The last 4 times I flew, I became very Ill, with the fourth time being the worst, the flight attendants brought me to front of the plane (there was a lay over, thankfully I didn't have to change planes) and they let me lie across three seats and stay there till we landed at my destination. I'm SO thankful for those 2 woman and 1 Gentleman who helped me...God, I was very sick and haven't flown since. Kindness is something our world needs a lot of!!

[@sukhmonmashiana828]

Shout out to the flight attendant for standing up for himself and his fellow flight attendants on the plane. Some of this people think they get away with anything just because they paid for a service.

[@booknerdjebbi5037]

Guys he most likely doesn't care if you're wearing a mask or not, it's probably company policy.

[@Arjan650]

that's likely the case for every one of these incidents where someone gets mad because they're told to wear a mask.

[@ompeezy]

it's a "federal offense" to not wear a mask when in an airport or plane, i'm pretty sure

[@StellaRaeVon]

Exactly. Like that poor grocery clerk recently shot dead after she asked a customer to pull his mask up. This is *insane!* This is store/company policy. Don't assault or in any way try to hurt someone over something so petty!

[@Nikowalker007]

Federal law that they have to enforce even though they , flight attendants and pilots, personally don't like it...

[@SisterKnight]

It's a federal offense, they *have* to enforce that rule

[@shawnm6317]

Poor flight attendants, I feel sorry for them.

[@markvito746]

You would feel sorry for the overacting flamer... judging by your profile picture you look like a school girl with a crush for male flight attendants

[@2010Etown]

@@markvito746 found the rude passenger ^^^

[@florencenabawesi5030]

@@markvito746 you must be one of those that disrespect others for doing their job. Shame on you

[@user-no7vm8of3s]

@@markvito746 You must've been one of those Karens/Kevins.

[@kims767]

@@markvito746 Yet another socially inept individual littering the comment section with a tribute to nonsensical behaviour.

[@rahinc]

Flight attendant dream announcement: “Unruly passengers will be removed from this flight once we reach 10,000 feet. A complementary face mask will be given to each, which they may wish to use as a tiny parachute.”

[@suzannea.652]

😀😀😀😀😀😀😀👏👏👏👏👏👏👏👏👏

[@kimberlylee4079]

Now that’s the best idea yet Rick Hall!

[@JohnBrown-sn3kh]

The face mask parachute part 😂😂😂😂😂

[@e-spy]

LOL!

[@taylorl.3379]

Omggggg

[@jenniferweare8040]

ANYONE who deals with the public knows this pain!

[@stufoo]

They literally have no control on when the plane can take off. Your anger is misdirected.

[@itsMe_TheHerpes]

no it's not. they represent the company.

[@ellisjames7192]

@@itsMe_TheHerpes The represent the company but they do not decide when the plane flies. Get that right. You know that.

[@katierowbury5233]

I support him also. The rules apply to everyone and he wasn't being a drama queen.

[@J_D_B4379]

I also support him but he was totally being a drama queen

[@dicktipton5912]

@@J_D_B4379 ikr. You called me a drama queen? Ok back to the gate lol. Doesnt that prove his point that hes being a drama queen?

[@goodbye6676]

@@dicktipton5912 yup

[@dicktipton5912]

@Feedthe5000 thank you. Its amazing most people cant understand this basic logic.

[@french-it-up9191]

This is going to be an interesting summer to see what airlines can get away with when herding people from one plane to another.

[@judsjo]

The rules do need to change we sat on the Tarmac for over an hour with a child who needed to pee and they would not allow us to use the bathroom the child eventually wet herself and yippee for us they took her back and checked it when we came to the door. There must be some common sense employed in some of these situations and the airlines and the flight association need to review the policies and not leave so much undue stress on the attendants and the passengers.

[@JJ38255]

That's ridiculous, next time pee on the floor and teach the idiots a lesson, then sue them for kidney and bladder problems with a note from Doctor

[@sanjayproductions5690]

He wasn’t even rude about it when he called them out. He did nothing wrong, simply stated the issues in a controlled manner. As he should

[@amirarif420]

The way i see it, i didn't see the flight attendant stand up for himself. It's about someone finally stood his ground over Misbehaving-spoiled-adult.

[@visualbeauty3427]

🤣🤣 yess 👏👏

[@kyjuan89]

He shouldn’t have to address grown ass adults in that manner. They should have put them off when the plane landed

[@stephenavril1211]

Sometimes you need to address grown ass adults in that manner in order shame them to not acted like that.

[@MinutePlant]

Sometimes grown ass adults don't deserve half the respect I have for an infant

[@WolfRun59]

In the words of a dear co-worker of mine from the Philippines, “He needs a good ahs keeking!”🤣

[@JJ38255]

@@WolfRun59 What you mean? In the Philippines they actually know what customer service is. Like 3 or 4 women following me around trying to help me at a department store. Compared to USA walmart , chase some employee down who acts like you bothered them just to do their job. hahaaa..That dude was a drama queen and don't have the right attitude to be in customer service. Drama queens rub customers the wrong way.

[@butterflyray1]

When a flight is delayed due to weather , the aeroplane has issues or any reason that can put your life at risk when flying after watching the flight channel I won’t be impatient ever again!

[@yvettejoyjones]

Omg, I watched it to and I totally agree with you!

[@Cristinact]

That's exactly what flight attendants, teachers, PARENTS should do: SET LIMITS, but we have forgotten how important this is for any civil society!

[@iHasaComputer]

Problem is it’s always black people acting up. And if you try to correct them you’re racist and whitesplaining

[@RanndiMarie01]

@@iHasaComputer actually almost every rude passenger video I’ve seen, it’s been a middle aged white person, mostly females actually...

[@avasd59]

@@iHasaComputer the woman who knocked the flight attendants teeth out was white. I've only seen white people act up on planes over trivial things too such as wearing a mask

[@Hannah-zw9ow]

The “muh freedoms” crowd cares more about their own right to do anything they want than the rights of others to be treated with basic respect and human decency

[@Hannah-zw9ow]

@@iHasaComputer tell me you’re racist without actually telling me you’re racist

[@yasmin9755]

i feel sorry for the flight attendants that have to deal with unruly passengers. some people be acting like children.

[@jarrettstewart1342]

Ya I feel sorry for the passengers that had to deal with the attendant tho..

[@jarrettstewart1342]

Why don't you feel sorry for something that matters instead of ppl doing there job and complaining about it

[@kammyr4082]

@@jarrettstewart1342 Jarrett, the white guy, we can all tell bc you lack empathy for people, believes people should deal with being treated poorly bc its their job. Smh America is really the toilet of the world.

[@jarrettstewart1342]

@Kammy r that flight attendant sounded like the biggest drama queen of them all but there is ppl like you so who knows.

[@jarrettstewart1342]

@@kammyr4082 its not lacking empathy its called having a spine. Grow up don't be such a baby everything needs to be cushy.

[@samsam-lee4022]

Wish people would realize that customer service is no easY job. Dealing with insults and different personalities especially those entitled brats is stressing. Sometimes you just want to smack people and have a meltdown but you’ve got bills to pay 😭

[@labaccident2010]

As a waitress working six days a week, yup.

[@jasmineanaya57]

I totally agree with you!!! In the check out line at Walmart a family in front of me started yelling at the cashier girl for no reason. I was so mad I told the family to stop yelling at her. The husband started arguing with me but that's ok I felt so bad for her I couldn't stand there and do nothing. The wife got him by the arm and they left. Some people can be so awful! 💯

[@rvegasguy_5216]

I'll pay your bills.

[@joshuaburba1048]

Years ago, while working at a Papa John's, one of our managers finally had enough and snapped on an extremely rich customer who was going to keep lying until she got free food. Now, for context, this manager had fought in Iraq and had serious ptsd and anger issues. I'm not scared of anyone, and he concerned me at times. He's easily the kind of person I could see coming in and shooting all of us one day. So, when I saw what the woman was doing, I could see on his face that he was about to snap. To be honest, when he finally went off on her, part of me was like, "Yes, thank God someone FINALLY did what we all want to do." But another part of me was sad, knowing about his background and that he was choosing to lose his job. But, it was very satisfying watching her get what she deserved. Also, I've found that those who treat service folks so poorly, most times have never worked in that industry, and therein lies the issue.

[@lisawilliams9211]

Amen my sister, preach it!👏👏👏

[@flyinshu9419]

What is worse than a crying baby on a flight? Adults acting like little brats.

[@wraynephew6838]

Do you enjoy sitting stranded on a non moving plane for 3 hours?

[@ivanrodriguez268]

@@wraynephew6838 still not an excuse to act like a brat

[@AR-2401]

I wish we could do this over the intercom at retail stores... Sometimes people need to be called out on their childish behavior. If people ( including myself) realize the way they’re acting is a problem, maybe they can work on fixing it.

[@zachwulf-americanpatriot5015]

Oh I would have done it by now at my Ace Hardware if I could

[@taragregory9193]

I swear the way people treat people in today's time is what has doomed us all to Hell. We have got to change how we people treat other people and animal's.

[@kaiarneson3441]

I wish I had the guts to tell this to customers that insult me

[@Myr25636]

You don’t imprison people in a plane for three hours!!!! I don’t blame them for being belligerent. Take them to the gate so they can get out.

[@hollowedentity7097]

Good for this guy. Everyone needs to stand up for themselves.

[@ChrisCollins068]

@Yeah Yeah Dude. Get a job. And a life while you’re at it.

[@tonyyero7231]

I was a FA with AA and once we had a medical emergency and diverted to another airport..turns out 4 of the passengers were mad at the crew because we had to land and save a passengers LIFE!

[@Yumi_Jay]

Thank you for saving a passenger life.

[@fswfromthegroundup1848]

I understand this well...we had a death on one of mine. We didn't know until we deplained and she wouldn't wake up. It delayed the ongoing flight and the new passengers were so disrespectful to us. I cried so hard and told the passengers that while they were delayed a bit they get to go home to their loved ones while this passengers family will never see her again. Some got it and some didn't. People loose a lot of their senses in the air.

[@6z0]

Ok Tony!

[@kappapride_5843]

"Shame on these passengers who made this flight a living hell" he sounds like a teacher talking to toddler students lol

[@visualbeauty3427]

Hmm

[@jazzyjazz6236]

Nah u don't be like that to them kids

[@babybirdhome]

@malign It says a lot more about you.

[@jakirohiro1960]

@malign well, calling the flight attendant a drama queen makes you look more like a drama queen

[@jomr4249]

@malign I’m pretty sure that’s not the only thing that happened lol , that’s just the one little instance that we saw filmed

[@Senator107]

3 hours on the tarmac? I'm sure it wouldn't be a surprise people would be unruly.

[@jr3254]

Your right on that part of it ,3 hrs ,they should had disembarked ,but still no excuse to treat people like that

[@sodorflubbs5000]

There is no excuse for being unruly. I got stuck on a plane for almost that long because our plane needed a new tire. The only person who was a bit of a pain was me because I needed the toilet. I was desperate, but still polite. Eventually I was let go. Other than that, there appeared to be no more disruption.

[@ivanrodriguez268]

no, learn to behave even in those situations

[@titanrahlgaming]

I still got covid while wearing a medical grade mask, yet I would STILL wear one on a plane. Shame on the dislikes and those intent on being difficult.

[@AfterBurned144P]

@Beer tester the masks prevent you from spreading the virus and does not protect you from getting it.

[@itzmiggyl2423]

@Beer tester I dont mean to be rude, but at least it it helped us have little bit of protection from the virus. Just because its something small to cover only a portion of the face, doesnt mean its useless. We're just delaying the inevitable, anyway.

[@meredithbenjamin6694]

I use a mask. But I noticed a lot of germs come on my glasses, and other things I touch. If I didnt wash my hands, and use sanitizer on things, I probably would be sick. My friend wore a mask, and never washed up or used sanitizer, and got sick.

[@KrazyKarentv]

Get your daily Karen videos here with me

[@Rahvanteli]

Well my mom's coworker was in a meeting and she was the only one wearing a mask. Turned out someone there had covid and everyone except her got it.

[@absolutelynoidea69]

Whoever said the customer is always right has clearly never had to deal with customers.

[@RanndiMarie01]

YES!!

[@cherylwest5444]

It was rude customers that kept it going

[@KingChiChi20]

They only say that because of the money lol

[@JiGGWineFine]

So true!

[@tablesandtorches762]

The original quote was "The customer is always right, in matters of taste" But of course, people only ever seem to hear the first part ;)

[@seishin2900]

I'm not a flight attendant but I know the feeling of getting lashed at by customers for something stupid and something general workers have absolutely no control over.

[@Davidchendavid]

People lash out in every industry :(

[@LizDaWiz]

IMMEDIATELY , DEBOARD

[@marlenaclarke1819]

Flight Attendant: shame on the passengers for making this flight a living hell Passengers: 👏👏👏👏👏👏👏👏👏👏

[@mitchzurbrigg2403]

Imagine delaying a flight of 200 people for 6 hours because you don't wanna wear a mask. Definition of pathetic

[@oceanbreeze8456]

They usually just kick the person off of the plane.

[@Cvzar07]

That wasn't why the flight was delayed.

[@Steph-yz4tn]

That's not why they were diverted and sitting there for 3 hours. The man took off the mask briefly while waiting hours on the plane. He had no affect on why they were waiting.

[@amilevector6866]

@@Steph-yz4tn especially because it was that long you need to keep your mask on!! If there were open windows or great ventilation then yeah take your mask off but it's a crowded plane....

[@Bigmommafluffy]

That isn't why the flight was delayed.

[@itspricila]

unnormalize “the customer is always right”

[@RBNobody]

I had a customer say this to me and I actually let out a chuckle and said “no, you’re really not” Unless you’re going to pay all my bills when I’m fired for doing what you want me to do , you will always be wrong . I seriously hate that saying .

[@tablesandtorches762]

The quote is fine, if the second half of it is included "The customer is always right, in matters of taste" Of course, the only focus is on the first part.

[@mauriciorubio7615]

Flight attendent: Shame on the passengers who have made this flight a living he'll Passengers who made this flight a living hell: sweats profusely

[@grantnoroyan4083]

ya imagine how those people were sitting on a plane in the heat for over 3 hours with masks on!!!

[@E3ECO]

I doubt it. They have no idea they were the problem.

[@johncotta8288]

Flying isn't what it used to be. There's many places I would like to go but I dread the arrogant airlines

[@MeloCat]

Public shaming isn't such a bad thing to people who have no consideration for others

[@Frenite]

Good for him for standing up. These flight statements go through so much serving for these ungrateful passengers, and it’s about time someone takes a stand.

[@iwilltellyou..6958]

Sitting on the tarmac for hours without complaining? Even cows would start mooing 🤷‍♂️

[@jackiemack8653]

I was on Amtrak scheduled for 12 hour trip it took us 19 hours. No one told us anything for 5 hours then they sent us cookies but nothing to drink cafe car was closed. We all were talking and laughing with one another one lady shared her iced tea with me. By the way trip was to NY so much for rude NYers. I waited til next day called Amtrak explained story they gave me credit for 100.00 for next trip. Me yelling at conductor was not going to get train moving. Love Amtrak!!!!!!!

[@karenwagner451]

I would be highly agitated, but would not act like such a jackass.

[@Diet_Bleach]

Flight attendant: "Shame on the passengers for this living hell" Passengers: **applauds*

[@Evy2526]

He talked about the "passengers who made this flight a living hell" not all the passengers.

[@stancexpunks]

You didn’t even quote him right

[@Kyra-qn3nh]

@DEMoc RATS LMFAO someone's salty! You do realize the flight attendant wasn't the one who recorded this, right? Get back under your bridge.

[@GDM1937]

@DEMoc RATS I totally agree with you!

[@thisjustin95]

@DEMoc RATS come out of the closet, the water is just fine.

[@danielleking262]

I swear, why can't there be consequences for the passengers who deserve it and NOT the entire flight that is probably mostly full of kind nice people? I would start to get angry too if ONE a$$hole person had to ps off a flight attendant and then *everyone* has to pay.

[@Kakashifan589]

Probably going to kick out the unruly passengers off the plane.

[@GabrielGosselin]

Flight attendant: We’re going back to the gate! Passenger: Wait? He can do that?!? *Instant regret*

[@8avexp]

Flight attendant: Try me. Just try me.

[@tonsilsthecat3430]

Yeah, people don't realize that attendants can do that in the case of unruly passengers. So, they're just making things worse for everyone by their actions.

[@jarrettstewart1342]

I would never fly that airline again in my life and the amount of complaints they would receive from me would be endless.

[@GabrielGosselin]

@@jarrettstewart1342 and pointless

[@stephennugent9958]

He'll probably have a not so nice chat by his employer for being honest about the passengers.

[@muscleman125]

@Beer tester Nobody cares about the opinion or life of an alcoholic

[@muscleman125]

@malign another oxygen thief alcoholic upset that I'm not enabling his life failures. Grow up manboy

[@LizDaWiz]

I DOUBT IT

[@zomendoz8465]

Simple.If you cannot behave ...then you will be put on no fly list and then can find other moods of travel.Easy breezy.Follow the rules or no flying.

[@ArtsyPhartsy123]

💯

[@thisthespies9389]

Its ok that those people were at wrong destination and not allowed to exit hot plane for 3 hours?

[@mariebernier3076]

@@thisthespies9389 No, and there is a law that you may not be held for more than 3 hours on a tarmac (yeah, I've sat for 3 1/2 hours before, grr.) BUT you have agreed to obey rules knowing that there is the possibility that delays, cancellations, re-routes, etc., have a good chance of happening. It's a part of the system. Passengers don't agree to the rules only if the flight goes perfectly! This would be a good situation for a lawsuit, since the legislation backs the passenger, tho.

[@thisthespies9389]

@@mariebernier3076 what rule was broken? Being frustrated and speaking about it?

[@thisthespies9389]

Hold airline accountable for creating that environment, not the customers being mistreated.

[@Grigsy]

You don’t have a right to speak with a manager and the customer isn’t always right.

[@itsMe_TheHerpes]

yeah, but you look like the kind of customer who is NEVER right.

[@urltima]

If I was on that flight, I'd be HAPPY for the flight to be delayed and brought back to the gate if it means relief on the flight attendants, these people have never been taught as kids to be patient and keep your mouth shut.

[@Flowerbarrel]

Even if everyone's a perfect angel, they still don't get paid enough. I try to do everything possible to make it easier for them. And here's yet another incident because it seemed somebody didn't want to keep a mask on. Why is wearing a mask so hard to do?

[@phantomrailproductions]

Massive respect to that flight attendant. He just ignored the rude passengers, and gave them karma to what they should deserve.

[@mr.reigns4794]

He should get some pussies...huge respect

[@kans136]

I’m a flight attendant, too! We’re fed up with disrespectful passengers. We love what we do; we’re away from our families for days at times and get passengers to their destinations to see their families, vacation, etc. To my co-worker, I commend you for standing up and speaking out!

[@LizDaWiz]

THAT SHOULD BE PART OF THE PREAMBLE WITH FLIGHT INSTRUCTIONS

[@gwen110]

I want to know exactly what happened. Not just little snippets. They were on the tarmac for three hours!

[@Sfeliciano4]

I’m a nurse and taking verbal nonsense from patients and families is the worst part. But I do it just like he tried. There becomes a point when the mother/father in us takes over. People need to know that they’re ridiculous. His accent is amazing, by the way!

[@sayand2706]

I have travelled in Europe ,Asia and America but when it comes to unruly ,entitled and arrogant passengers no one comes even distant close to Americans..

[@GeorgiaAndrea]

I wanted to say the same thing. I’ve never come across anything like this in Asia and somehow, this is pretty frequent in America with all these videos.

[@lrac_1]

😅facts but lol I feel like I should take offense

[@lrac_1]

@@GeorgiaAndrea we ain’t that great, we just made the world believe it for a long time.

[@GeorgiaAndrea]

@@lrac_1 I hope you won’t take offence with what I said and what I am about to say lol it’s just based on my personal experience. We usually codeshare with American Airlines and well, sharing the plane with the passengers.. dear God… Left me with an impression about the Americans I will never forget.

[@TheMalmut]

@@GeorgiaAndrea Try being one and seeing this almost everytime you go out in public. 😂 "If I throw a big enough tantrum, I will always get my way."

[@YesRidley]

I’m not sure people know what a living hell is anymore

[@jr3254]

I belive its comming !!

[@Atlantisboi77]

We deal with a lot and if the flight was diverted and they landed somewhere safely until they can get you to your final destination ALIVE then be grateful and follow their instructions. If the flight attendant job is to make sure your mask is on or whatever then you do what they tell you! It’s not ego it’s what we’ve been told to do! What if we showed up at your job and didn’t follow the instructions that your job tells the customer to follow? They wouldn’t like it so treat us with the same respect that you want at your job

[@dochiggy]

Thank you for everything you do

[@Escanorsataru]

Most important thing, you don't want to be in the receiving end when an employee in the service industry finally breaks...because that will be the tipping point they themselves avoid

[@Efzeesmith00]

People who don’t know how to behave should be removed at anytime. The gate, the tarmac, even at 40k feet 🙃

[@interiordivision2722]

You can't do that at 40ft.. Please be considerate

[@DMAGAEscober]

You must work for United airlines.

[@Efzeesmith00]

@@DMAGAEscober nope. Just raised to have respect FongDong

[@Patrick_Ross]

@@Efzeesmith00 - you were obviously not raised to show respect or you would not have used a racial slur against Mr. Fong.

[@Efzeesmith00]

@@Patrick_Ross only when shown respect

[@spannymakronkeep8673]

They should not keep people in the plane for 3 hours. I thought that was against regulations anyway. Let the people into the airport. Hell, you can drive to Charlotte in about 3 hours.

[@magz3259]

You heard that they can’t control that right? I wouldn’t want to be stuck on that plane for 3 hours either but they can’t control that.

[@jr3254]

I agree they should had disembarked and either put on another plane or at least go into the terminal, BUT it's still no excuse to act like children

[@kennethhwang3425]

Disembarkation relies so much on external factors, though: Traffic on the air, on the runway, ground services resources, etc... No crew wants to be stuck on the craft for 3 hours either.

[@gabriellacastillo9193]

My parents have to go on a plane soon and I'm anxious because of stories like these. I hope they don't have to deal with difficult people/passengers when they travel.

[@Hannah-zw9ow]

That’s the only thing that makes me anxious about planes. I’m not worried about plane crashes at all, I’m worried about ending up on a flight with an unruly or violent passenger and I have nowhere to run or hide.

[@MizzMelan]

I don't even blame him.....I can't imagine being put in that situation. It's a shame you have to keep grown people in check.

[@timeless_realm]

Have the problem makers arrested and ban them from the airline.

[@AGJ117]

They aren't doing anything illegal, so there's no reason for them to be banned or arrested. I definitely don't mind them getting called out though.

[@jarrettstewart1342]

The problem is there baby of a flight attendant.

[@GplusGains]

I want to know the passenger's side of the story.

[@Ishbu101]

Lol

[@kapybara8079]

Having a job that has to deal with servicing people must be an absolute hell. I feel bad for these workers

[@itselmo2532]

Honestly, give every attendant a raise for every insult they get.

[@HighPoweExpress]

I do understand passengers can be a challenge for a flight crew, but regardless what happened, the flight attendant need stay professional and keep the words for themselves. I don't think he handle it well, he's last words was not needed, its sounds that he cannot handle the pressure and released his frustration on the speaker. He should better apology in behalf of the airline for the bad experience and reserve any comments about the problematic passenger.

[@gingw7333]

You're one of those people who don't know how to behave in public I'm betting.

[@josephconsoli4128]

He's not a drama queen. He's just the opposite. In the old days people spoke up and put idiots in there place like he did. Society has allowed the idiots to take over.