Insta 360 one x2 random shut off and not turning on.

Video to describe what is happening with my new Insta 360 one X2.

[@natethedesertmaster8529]

I’m on my 4th x3 and onto my 5th x3 tomorrow. They’ve all had this problem. All bought at Best Buy. Tip: get the 2 year warranty so you can keep exchanging for a new one. Fingers crossed on the fifth working right

[@formulaenexpreso6713]

I bought mine on Amazon. You get your warranty from them or from the insta360 team directly?

[@onelifeononewheel6127]

To all who are wondering this camera was replaced after a 4 month long back and forth and me paying the difference to exchange for the new 360 one inch model.

[@redfx8719]

I had similar problem. what I did is tear up the camera and remove the connectors and plug them again. and then it worked fine after. the only issue is that now the camera is no longer water proof. ( that is better than having broken one) cheers

[@user-nu4tl9op4o]

@redfx8719: you mean you replace the USB-C connector ?

[@eatsleepwander]

Hi. How is your insta360 now? Does it still work fine today?

[@vidsava]

what connector that you remove?

[@natethedesertmaster8529]

That’s a lot of bs to deal with when buying a camera

[@FinesseForward69]

I fixed mine by taking out battery and SD card and then plugged it in and it actually turned on then while still plugged in I put the SD card and battery in

[@davidnorberg4061]

Good video. I’m having the same issue. Any resolution from Insta360?

[@onelifeononewheel6127]

sorry just saw this. They ended up replacing it with the one inch 360 after I paid the difference. It took 4 mos of back and forth.

[@redfx8719]

I had similar problem. what I did is tear up the camera and remove the connectors and plug them again. and then it worked fine after. the only issue is that now the camera is no longer water proof. ( that is better than having broken one) cheers

[@pitstopkrew]

Dont know if this will help but I have One R and X2 and after latest firmware update (Feb 2023) both cameras started randomly stopping recording and turning off. I got both back working by doing a full exfat format of the sd cards on a pc and downgrading the firmware to the Dec 2022 version. All good again…..

[@Michael-uq2ke]

do you have the .BIN file?

[@Sikoravictor]

?

[@mistersir]

I'm having the same issues where it randomly turns off :( were you able to resolve your issues? Also this is extremely thorough!! Nice job detailing everything

[@Abhishekv3]

Same issue with me... please help if you find any solution

[@mistersir]

@@Abhishekv3 one thing that has helped me a ton is to turn off voice commands. Their AI is not that good so it would detect a lot of speech as "stop recording"

[@onelifeononewheel6127]

sorry just saw this. They ended up replacing it with the one inch 360 after I paid the difference. It took 4 mos of back and forth.

[@redfx8719]

I had similar problem. what I did is tear up the camera and remove the connectors and plug them again. and then it worked fine after. the only issue is that now the camera is no longer water proof. ( that is better than having broken one) cheers

[@jonathanbarker5107]

I'm having the same issues as well! It's frustrating!

[@pascalh4509]

My camera won’t charge at all anymore or turn on

[@degenerationxband2246]

You can resolv the problem men??

[@brendowzwan4111]

O problema está no conector de carga , USB-C, qual está com avaria ele causa um curto circuito que desliga a câmera por segurança, se se não mexer no conector USB-C para tirar o curto a câmera não volta a ligar

[@kiteshop1726]

I have the same problem with my x3 I just bought 6 months ago

[@sirAll333]

I have the same problem with mine 😩

[@TheZoeivana]

the solution is downgrade the software, i have tried and it works

[@Aaruksh]

Can you share it with me?

[@kiteshop1726]

How do you down grade?

[@cangkuk_vlog]

it happen with me when i try to record some video it only can take 50 second and than it will automatically turning itself off

[@Maulanayusuf2201gmail]

so. do i😢😢😢

[@jazdeocades2629]

Pm us..we are from phillipines

[@onelifeononewheel6127]

To all who are wondering this camera was replaced after a 4 month long back and forth and me paying the difference to exchange for the new 360 one inch model

[@onelifeononewheel6127]

@@sizzlingsaint9973 To all who are wondering this camera was replaced after a 4 month long back and forth and me paying the difference to exchange for the new 360 one inch model

[@jonathanbarker5107]

Jaz, what can we do with these defective cameras? Can you send a replacement and a postage paid address label for the return of the camera not working?

[@dhelcalimlim8999]

Alam mo ba solution?

[@tonythetiger256]

How do these sick sobs sell these cameras knowing they have a problem, I had two which did the same exact thing,costs me footage on two separate holidays,reason I got another one was because I figured I may have gotten water into the camera, but now after doing other research on forums and seeing this video I'm convinced it wasn't user error with either camera,I am well and truly disgusted. 😠 😡

[@hugofilmsportugal]

Same problem here.. that's really strange 🤔🤔

[@brazilenois393]

And Still ... Unfortunately around the world , i don't if is bug or virus , but someone are earning money with the camera owner, they want to seel the New one X3

[@ArthurKlisiewicz]

Similar problem. Contacted INSTA360 support for exchange or refund. NO RESPONSE :-(

[@redfx8719]

I had similar problem. what I did is tear up the camera and remove the connectors and plug them again. and then it worked fine after. the only issue is that now the camera is no longer water proof. ( that is better than having broken one) cheers

[@degenerationxband2246]

@ARUNACHAL BOY i have the same problem you make a video explain thanks

[@brazilenois393]

The same with me

[@vidsava]

​@@redfx8719hello please reply.

[@Maulanayusuf2201gmail]

my insta 360 x2 ,the indicator lamp turning yellow, and camera cannot oN, i dont know that 😢😢

[@akimis]

same with me sir