Interview With The Head Of Tech Support At SEBO USA

[@TonyAnastasia]

Lenny is a super nice guy and many don't know but he is a phenomenal chef as well. It was always a pleasure dealing with him!

[@PerformanceReviews]

Good to know ! 👨‍🍳

[@WobblyGobl1n]

I've only carried Sebo for a couple of years. The few times I've needed Lenny's help ... this guy and his team are amazing! They treat their clients well, and they do right by their customers.

[@PerformanceReviews]

Glad to here. Thanks for watching. Always good to here from somebody else in the business.

[@solidstream13]

My disposable vacuum died today. I’m buying a sebo tomorrow.

[@marklloyd4153]

It’s the many people like him that make Sebo such a great company ,and one of the greatest companies.

[@CherylHanson]

Lenny is a fantastic expert! He helped me fix my C3.1 I am grateful for Sebo and Lenny. Thanks for being there for us all!!

[@edwardh8853]

I’m so glad I found this video in my feed. After lots of research, I just purchased a SEBO Felix and so far I’m very impressed. Even more so after watching this and seeing how focused the company is on quality and customer support.

[@katietatey]

What a great interview! Lenny is very personable and I'm sure it is really reassuring to deal with someone so knowledgeable. Thanks for sharing him with us. :)

[@craglabrake6802]

I loved this interview! Fascinating and he has a wealth of knowledge, that I never knew about Sebo until now! Thank you!

[@day-cinvacuums5909]

Lenny is my number one contact person when repairing my customer's Sebo. Larry is very specific in describing why things work the way they do. So when I asked Lenny, why does this unit perform in such, such way, he able to explain way. There are always changes in manufacturing and so with Sebo product designs. Therefore, I'm able to better explain why their Sebo is performing the way it is.

[@mattheviewer]

Excellent presentation and a good peek into Sebo USA ! Should you interview folks at SEGO again, it would be fun to learn, in brief, how they go about creating a new vacuum.

[@JimiLux]

Thank you for this interview! Lenny has helped me in the past and I really appreciate him!

[@douglasskropelnicki2866]

Lenny is awesome!!!!

[@TheTUNALUVR]

I just acquired another Sebo and after seeing this interview it all tracks back when I look at this and some of the people behind it.

[@mikearrigo5674]

I really enjoyed this interview. I always recommend Sebo vacuums when I am asked what the best brand of vacuum is, there are very few manufacturers today that are still making good quality vacuums that are designed to last many years. I think the Sebo Felix is the best upright vacuum on the market today, at the last vacuum collector's convention, we had a cleaning contest where each person could use a vacuum that they brought to clean a carpet, the vacuum that cleaned the most out of the carpet wins. Since the theme of this convention was canister vacuums, and since I'm a big central vacuum person, I brought one of my Drainvac power units. I have most of the common central vacuum power nozzles and when trying to decide which power nozzle to bring, my Sebo ET2 was the obvious choice, and it came through with flying colors. The Drainvac unit provides really good suction and airflow but you need a good power nozzle if you're going to clean a carpet well. The combination I brought tied for first place along with two Hoover canisters and I think the Sebo power nozzle was the main reason why I tied for first place.

[@MtnGirll]

I'm really curious how that little dust mop sleeve works on the twist attachment sitting behind him. I've seen it online. Anyone have any experience with it?

[@PerformanceReviews]

It's a vacuum you don't need a microfiber attachment. A plain hard floor tool works great.

[@vacuumarsenal]

This was a great video to watch! I've always liked Sebo vacuum cleaners, especially the D4 machine. However I've always wondered why they aren't available to purchase in the Iberian countries: Portgual and Spain. I would guess it's because of the name "Sebo" doesn't translate very well into Spanish. Oh well I could always just import one from Germany.

[@AngelaSpall]

Love this, awesome job. Lenny is Wonderful

[@PerformanceReviews]

Thanks for watching!

[@godofstones]

Very tempted to get a Sebo Felix now haha.

[@PerformanceReviews]

You absolutely should it's the Chad of upright Vacuums.

[@MarcelloTheBandit]

That's interesting to hear about how the serial numbers are planned out. For example I have a G 4990 X7 Premium that I bought in early 2021. The only thing I have found it can't really handle is my friends' 14+ inch hair so now behind the premotor filter, I stash a utility knife. Dog hair, cat hair, cat litter, catnip, treats, chinchilla bedding, hay, chicken feathers, leaves, it handles it all. If I were to do it again, I would have gotten a D4 Premium, but I love how sturdy and easy to store the X7 is.

[@MtnGirll]

Is there a way to stash a tool like that on other models?

[@MarcelloTheBandit]

@@MtnGirll I honestly just put it between the outer body of the machine and the premotor filter. It's small enough that the friction of the filter material itself holds it there without any pressure on the actual frame and sealing surface.

[@KylieIsOverIt]

I actually need to make a service call (Just an issue with the orange height light flashing.) and I have been feeling a bit intimidated. This helped.

[@alexsummaria371]

Great video

[@aramis295]

Lenny, I love your glasses!

[@jerryberkel8421]

What is the most powerful/best cleaning sebo vac?

[@PerformanceReviews]

The D4

[@WakeUpAmerican000s]

We have a lot of carpet, and quite a bit of hardwood flooring and and upright vacuum is much preferable to us. We like the quality of Sebo, and would like to get a X4 or X5, with more bag capacity, HEPA filter, and power than the Felix, as well as the 'carry-along' attachments. But we won't purchase a vacuum where we cannot shut off the brush roller when cleaning our hardwood floors. I looked at adding my own switch to a X4 to accomplish this, but decided that I shouldn't have to given the cost of a good quality unit like this, not to mention, it would probably void the warranty. So I continue to use the Miele uprights - but Miele is phasing those out. So if Sebo doesn't add a brush switch, I'll be stuck with some cheap brand, or the much higher cost of multiple vacuums. A canister like the E3 is a non-starter for us as we really dislike the canister form factor. This is a informative video, and I sincerely hope there will be a brush off-on switch on Sebo uprights sometime in the not-to-distant future.

[@PerformanceReviews]

I would recommend you take a test drive at your local dealer. You might be surprised how a SEBO E3 drives. Also it has one of the larger motors of their lineup so you get the power for carpet cleaning. Hope that helps thanks for watching!

[@blakaeg]

So don’t you know about SEBO Felix that actually has a brush off feature and is nicer to use in my opinion!!

[@WakeUpAmerican000s]

@@blakaeg - Hi, yes, I have tried the Felix and it's pretty cool, but not as convenient given the need to swap heads when transitioning from carpet to hardwood. Also have some concern about reports about loss of suction as the bag fills up. And no easy way to carry a wand. But yeah...it would still be better than a cannister for us.

[@ilrimpianto]

Do you guys think Sebo will make bagless machines?

[@PerformanceReviews]

No Bagless is a bad idea.

[@ilrimpianto]

@@PerformanceReviews I am happy to hear that

[@nomad1517]

I've never owned a SEBO. I will once my Dyson dies on me. They seem like the Porsche of vaccume cleaners.

[@timothyandrewnielsen]

Time for a better mic my man.

[@PerformanceReviews]

There's a lot of electronic noise interfering with this . That's funny you say that so definitely have purchased a different mic sense