Interviewing a Patient Alone vs. with an AI Resident

#sponsored Having an AI Resident like Heidi to write my notes for me not only saves time but allows me to focus more on my patient and their concerns. Heidi is free to use so go check it out now! You can use this link to try Heidi Pro FREE for 1 month www.heidihealth.com/?via=docs...
Music: Golden Days
Musician: Philip E Morris

[@March5546]

Somehow with this technology I see insurance companies saying, “Yeah! Your fifteen minute allotted time is now seven minutes, per patient.”

[@johnbreeden8898]

If they do not name their ophthalmology AI assistant “Jonathan”, it will be biggest strategic blunder since Blockbuster passed on buying Netflix.

[@jamesburton1050]

Agreed!! 😉😉

[@crow_feather]

Blockbuster passed on buying Netflix?! Wow! That has to be the single biggest business mistake I've ever heard of!

[@fionaclaphamhoward5876]

[@lillybell2579]

Kinda like the guy who didn’t sign The Beatles.

[@tscimb]

Does the insurance company have access to Heidi or just the providers?? Big difference in comfort levels.

[@seastormsinger]

If this complies with HIPAA standards for patient data safety, its great!

[@Doc_Schmidt]

It does! 😊

[@supercalafra]

HIPAA is the bare minimum. United Healthcare just had a massive breach. Simply put: the more data there is, the more data will eventually be leaked.

[@sharedsailing4787]

"... And that's when my 3rd cat Scribbles scratched me after I changed his food. And then..." I really enjoy the technical aspect of medicine, but I don't think I have the patience to have a good bedside manner.

[@jacqueline5791]

Don't tell Jonathan!

[@elizabethonstage]

I just laughed SO hard because this must be how my doctors feel when I do a follow up 😂 I have multiple serious medical conditions- several of which are part of my digestive system, and every time I see a doctor, there are like 20 problems all playing into each other to address 😂😂😂😂 I’m that horror story patient 😅🙏🏻💗

[@bijoyroy11]

How does the AI company treat the data?For sale? Or not for sale but definitely used to train more algorithms? Point is ,patient already is at a information asymmetry disadvantage vs Pharma and Hospitals, so digitisation of data usually is one more thing that is out of their control,one more company to combat about privacy,price and efficiency.

[@XSemperIdem5]

And one more potential vulnerability that can be attacked to obtain confidential information about our health.

[@ConstantlyDamaged]

It wouldn't be HIPAA compliant if they sold data on patients. This is just a transcription program. There are several such springing up. They are less "techbro AI" and more "useful AI".

[@bijoyroy11]

@@ConstantlyDamaged it's good to be optimistic that it has good intentions. However usually what seems to happen is a small start up tries to get acquired by a big company which won't be that ethical,or becomes a big unethical company itself,via PE funding. And then past customer/patient data will be mined for other personal insights. Imagine if your phone manufacturing company sold sensor collected data to insurance companies to tell them you have bad life style habits. It may not sell directly, but there's a grey market out there,which claims to help advertising industry target "consumers" with relevant ads,but other players also buy data to understand their customers and future customers. And there's data hacks that keep happening anyways. Imagine your conversation with the doctor, out in the open...

[@DeathnoteBB]

@@ConstantlyDamagedYeah it wouldn’t be, hence the concerns. I doubt they’d be honest about it if it was violating HIPAA

[@abd-animation-22]

Hmmmmm does it work without internet That's very important for privacy reasons

[@Emma-rl3oc]

If it's hooked up to a private network I'm pretty sure it's fine. Because all doctors need internet for writing their patients information

[@supercalafra]

the concern is if biometric data is being clandestinely collected by the company; which is possible and there’s no way to prove they aren’t.

[@linamishima]

Heidi uses cloud based data processing, which is not in and of itself an issue. A lot of medical practices use web-based record management tools. However you are absolutely right to be sceptical about privacy around senstive personal data, especially when it comes to potential misuse of data

[@abd-animation-22]

@@linamishima Omg your account is 17 years old Hello grandpa

[@SomeAustralian]

@@abd-animation-22 : /

[@OnyxTheMiniPoodle]

How do they ensure the AI doesn’t translate what the patient said incorrectly?

[@ksharma103]

This looks amazing and could potentially be a HUGE time-saver for residents (both during and after clinic). But how should this software be used? Does it need to be applied at the institution level across all computers? Or can a resident use this individually?

[@livingmorganism]

I work in vet med and I'd love something like this that works over the phone

[@yaboicolleen]

I'm normally not super into AI stuff but this seems like a practical use for it, as long as it respects patient privacy and isn't monetized (other than selling the required software or whatever). And if it's accurate, of course!

[@ArtFriendly]

If Heidi becomes compromised and interrupts a national football game, will my chart be broadcast?

[@wickedsamurai3323]

Why is it called an AI resident now? I thought it was a scribe?

[@livingmorganism]

Wouldn't a scribe just transcribe the conversation word for word? This organizes and summarizes the information

[@tscimb]

Maybe they're planning on cutting resident staffing. Sure effing hope not, but I've learned enough about Private Equity to assume the worst.

[@supercalafra]

Everyone knows the job of a resident is to listen to recorded conversations, process the data and turn it into bullet points. /s

[@fulltimeslackerii8229]

@@livingmorganisma literal scribe yeah but I’m guessing it’s called “resident” to imply that they would organize it in such a way that someone with medical knowledge would do it

[@ksharma103]

I’ve had multiple conversations with attendings about how expendable interns and younger residents will become now with AI and how we need to seriously up our game with the physical exam and assessment to prove there’s more that we can provide 😅

[@idancealways4ever440]

I thought you said “hiney” at first… tee hee 😁😅 looks like a pretty alright software program..

[@zamis21]

Don't trust it!

[@survey9728]

That patient is horrendous😂

[@SwissIrishAmerican]

This is a great way to use technology. 👍

[@Doc_Schmidt]

Agreed

[@fulltimeslackerii8229]

This just deprives pre meds of valuable experiences to help them get into medical school. Gonna hard pass on this one

[@Doc_Schmidt]

There are plenty of ways to get premeds involved without requiring them to be scribes

[@supercalafra]

Doc, people say that, and yet that's not the reality on the ground. Corporatization of healthcare routinely prevents shadowing, volunteering and other *required* ECs without extensive vetting and competition. In essence medicine is and really always has been a cottage industry where rich people whose parents were doctors have all the opportunities, whereas working class students who can't afford both food and the required shadowing, volunteer, research etc hours get intentionally disenfranchised.

[@Doc_Schmidt]

@@supercalafra certainly not trying to say it’s easy but I think it’s also important to keep in mind how many doctors or practices can’t afford scribes and can hugely benefit from this type of assistance

[@MJ-98]

I was a premed in the type of situation you're implying. I still had other roles aside from scribing, including rooming the patient, assisting with procedures, making calls about biopsy results, answering patient questions for the doctor, and calling about biopsy results and prescription refills. There's a lot more than scribing that can be done!

[@exblondeclay2505]

Hard pass

[@Doc_Schmidt]

Why’s that?

[@amyoung101]

If that really works it would be awesome for both patient and Dr. 🩷

[@gapkillercool]

Yeah. This is the sort of situation where ethical AI use can really shine, too: assisting someone in doing better at a job they are already qualified for, instead of as a replacement for skills or education. Hopefully this program is more focused than other language models, and doesn't invent symptoms or complaints and attribute them to people who may or may not exist. Looking at _you_, ChatGPT!