FIREWOOD... DOING THE RIGHT THING FOR YOUR CUSTOMERS!

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In The Woodyard

In The Woodyard

Күн бұрын

Пікірлер: 179
@williamtanner1372
@williamtanner1372 6 сағат бұрын
"Do you ever break the back window in the truck?" LOL
@jameschandler2776
@jameschandler2776 7 сағат бұрын
That says a lot for your integrity, when people leave you their garage code. What a relationship. Nice of you to stack for him, that is called service. Great job.
@scottiversen9234
@scottiversen9234 10 сағат бұрын
Chris you are going to break your back window!!!!!!!!!!!!!!! I have followed your lead on the no stacking I used to stack 70 full cords and now I pile like you do. Saved lots of hours this year for other things like cutting and splitting. Happy Thanksgiving.
@evanjohnson3578
@evanjohnson3578 2 минут бұрын
Hey Chris, I always watch like and share, but rarely comment. The story you told about building relationships with customers really resonated with me. I have that kind of relationship with the people that I work for. Most of them for forty plus years. It was nice to hear a story about customer trust and appreciation. Thanks
@JM-sz4oi
@JM-sz4oi 8 сағат бұрын
You’re a good guy. Hope the toe heals quickly.
@cutNdryfirewood
@cutNdryfirewood 5 сағат бұрын
Thanks Chris, I’ve learned a whole lot watching you👍 I’m on year 4. This year all repeat customers, so far. I’m sure I’ll get some new ones too as the weather finally cooled down. I learned to pile the wood as I split from you. All my customers PAY me to stack at their houses😅 it’s their money so whatever they wanna pay for 👍 Thank you for NOT breaking the truck glass- as usual. Thanks for all you share.
@firefightingmailman
@firefightingmailman 11 сағат бұрын
Chris you could teach a college business class. Using your firewood business as the model your customer service is top notch. Number 1 question," how many back windows have broken throw in firewood in the back of your truck?"
@coreyriley7160
@coreyriley7160 10 сағат бұрын
That’s funny !!
@samsdoinstuff
@samsdoinstuff 10 сағат бұрын
I learn SO much from you. And I can't tell you how much I appreciate your videos. #1 high quality product #2 excellent customer service. The rest is trivial 🤠👍 Thanks again, Chris!!!
@ScrewdriverTUNING
@ScrewdriverTUNING 8 сағат бұрын
What Sam said. !! ☝🏻. Keep INSPYERing the world fellas you both are amazing examples of what the human should strive for. Thank you both. Never stop 🧬🦾🎯
@WilleysFirewood
@WilleysFirewood 9 сағат бұрын
I have many customers like yours now as well. You are correct though. It takes time to build those relationships.
@two-strokesmoke7289
@two-strokesmoke7289 10 сағат бұрын
Honesty is the best policy and it always pays to be nice!!!! You are setting a good example for the rest of us!!!!
@martiball4531
@martiball4531 5 сағат бұрын
Love dem Woodcats
@frankmiller6737
@frankmiller6737 10 сағат бұрын
This is so true. We’ve only been doing this for a couple of years but the repeat customers are coming and starting to have a great relationship with them.
@jimmieburleigh9549
@jimmieburleigh9549 7 сағат бұрын
Im from south Louisiana and in my neck of the woods a Rick is half a cord. I use to make racks for people with an uncle out of old drill stem. The product space was 8 foot long 6 foot tall...
@alittleofthisandalittleofthat
@alittleofthisandalittleofthat 11 сағат бұрын
When people question your throw in the trailer measurement. It reminds me of a deli… go in and order up so much cheese, pepperoni or meat loaf These men/women behind the counter know from repeated orders how much and will get your order very close or exactly the amount you are asking for. It’s something else. You remind me of this each time people question your measurement. 💐
@thefirewooddoctor
@thefirewooddoctor 10 сағат бұрын
I've got ome customer in particular that likes to pay with PayPal or Venmo. She knows I'll bring good wood and is fine with payong me BEFORE i deliver the wood. And I deliver/stack when she's not there. It feels good to have that level of trust.
@AllenFamilyFirewood
@AllenFamilyFirewood 9 сағат бұрын
I’m still a stacker lol but I can load a full cord for delivery in under 10 min with the 1/2 cord pallets we use . Takes time to stack it on the pallets but it sure is fast to load the trailer . I’m thinking our times to handle a cord are very similar but I think your way is just a touch faster .
@bryanlafleur2419
@bryanlafleur2419 6 сағат бұрын
Great Customer Service!!!
@gregfuller2185
@gregfuller2185 10 сағат бұрын
You are the man Chris! Thanks for stacking that customers firewood. 👍
@westvirginia8658
@westvirginia8658 11 сағат бұрын
You definitely know your business and have taught many how to save time. Thanks for the great info! Have a great day, Mike
@Dakota77d
@Dakota77d 11 сағат бұрын
What a great guy you are! The wood stacked is looking like art work- we are all in this together - you are a GEM
@saltrock9642
@saltrock9642 12 сағат бұрын
Trust is earned and it’s an honor to be trusted. Great show, Chris, thanks.
@chrisavila2073
@chrisavila2073 9 сағат бұрын
Yup in 55 years you never broke a back window. 👍🏻👍🏻. I just received my ultra. And omg I love it
@annaaron3510
@annaaron3510 9 сағат бұрын
Excellent business Chris. BUTT, some of us just cut our own, heat the place 99% with wood, and enjoy the process. And, I have to stack. It's efficient for multi years, pretty, and gives me the chance to step out to look and snort the stacks. O.C.D. Love your ( and Tony's ) tutorials. Always learning. JMNSHO
@gp4103
@gp4103 4 сағат бұрын
😂😂 Rubbing oily wood over your body! Knowing forestry guys that was an image I didn't know I needed😂😂
@trytime354
@trytime354 6 сағат бұрын
love the channel, awesome content. i've started preparing a little firewood business and i'm considering storing my wood in a outdoor barn type building. it has two open ends with two brick walls and a solid roof. i'm wondering if i can store my wet wood without exposure to the sun. i don't want to copy your set up in the commercial district because we get 3 months of heavy rain where i am (southern france) and i'm concerned it'll never dry properly. do you have any advice on storing your wood in an inside or uncover facility. many thanks
@jamessheehan173
@jamessheehan173 48 минут бұрын
Got to watch out for that back window. LOL
@markdyballuk
@markdyballuk 7 сағат бұрын
you know Chris, you reap what you sow. have a smashing weekend and hope your toe is back to full strength by now. the question is "how many times have you broken the glass"... the answer is NONE WHAT"S MY PRIZE?" 😂😂😂😂😂ps. i did not even have to cheat.
@charliebarnes7448
@charliebarnes7448 Сағат бұрын
Always awesome content
@josevelasco3245
@josevelasco3245 10 сағат бұрын
Spot on anyway since you staggered the ends. Correct, you can simple math, no need to stack.
@aldredske6197
@aldredske6197 8 сағат бұрын
Good morning Chris!!😀😀 I do believe the question is have you ever broken a window. Take care buddy!!😀💚
@ScottfromNB
@ScottfromNB 9 сағат бұрын
Thanks for the content, Chris. I caught an episode of the old "Red Green Show", I can't imagine that you haven't been asked if the main guy on that show (Steve Smith) isn't a long lost brother.
@amandadavis9726
@amandadavis9726 8 сағат бұрын
I sell bundles and recently started selling 1/4 cords. I stack into totes, and then stack two rows at the back of my truck😅 for delivery. I don’t have the number of sales as some,…which is probably why I don’t mind the double stacking. I also noticed that it makes it easier to access for unloading. You can blame Joe at Ohio Wood Burner for that, lol. Who knows,…maybe it’ll change as business grows.
@roncaron-l1r
@roncaron-l1r 11 сағат бұрын
Hi Chris yes you keep your customers happy good for you (Ty Ron The Back Window
@bryanlafleur2419
@bryanlafleur2419 7 сағат бұрын
That's why I won't start a channel! I couldn't handle the nut jobs! Keep posting!
@toddpacheco4748
@toddpacheco4748 9 сағат бұрын
Chris,a question that you have been asked about before is what about your wheel wells in the bed of the truck and the thing that is in the box 📦 is a Wolfe Ridge bundler 😮😊❤👍
@martinv.-
@martinv.- 6 сағат бұрын
Hey Chris, sorry that this is out of the subject of this video in particular, but can you recommend brands of moisture meters? Because they are not popular in my country and I have to ship this from the US. Thank you for your content as always! 🔥
@NeighborlyHomestead
@NeighborlyHomestead 8 сағат бұрын
Great video, Chris! The most asked question you get is, "How many times have you broken the back window in your truck?"
@cobra-mn745
@cobra-mn745 7 сағат бұрын
you may not have broken a truck window yet but it seems to me a barn window block got busted. How much wood could a Woodchuck chuck if Woodchuck could chuck wood?
@hankjordan2602
@hankjordan2602 10 сағат бұрын
How do you know how much wood you got by not stacking. The most ask question.
@budcanter9747
@budcanter9747 3 сағат бұрын
Have you ever broken your rear window tossing the wood in? NO never!😂😂🇺🇸
@williamwhite9275
@williamwhite9275 11 сағат бұрын
you have never broken your back window😂 keep up the great videos
@charleselertii6187
@charleselertii6187 12 сағат бұрын
My vote of "most asked question" to Chris after wood chucking videos is: "How many times have you broken the truck's back window?" Cheers, Chuck in Jensen Beach, Florida.
@bman5903
@bman5903 12 сағат бұрын
I know it gets under your skin bump them dont give them time brother you do what you need others just haters say a few words put the sticker in the woodyard so they can hear 😂 thank you have a blessed day
@rugbug13
@rugbug13 8 сағат бұрын
As you asked I am here to do my duty for you The most question asked is have you ever broken a window throwing wood intp the back to the truck and the answer is no!
@cliffordlafountain6889
@cliffordlafountain6889 9 сағат бұрын
I see your supervisor showed up lol I love cat 😊
@ScrewdriverTUNING
@ScrewdriverTUNING 8 сағат бұрын
I just started feeding the neborhood cats. I used to look at them as obstacles in my yard spent many hours trying to keep them out do to the dogs and gardens etc. it’s much easier to work with the cats, they keep the rodents away and stay away from the dogs for the most part. They are really growing on me. I see why Ancient ppls worshipped them. The watchers.!!
@bklotz1
@bklotz1 11 сағат бұрын
You always get asked if you've broken a window. Happen to me, good thing insurance paid for it. Good night, Irene.
@larryvankirk7423
@larryvankirk7423 11 сағат бұрын
Nice video Chris. Eleven commenters have asked how many back windows you have broken. I got to start getting up earlier. GNI
@kendallrogers377
@kendallrogers377 30 минут бұрын
How many back windows have you broken?
@jeffdutton2500
@jeffdutton2500 10 сағат бұрын
Big question! How many back windows have you broken?!
@robertblacksmith4355
@robertblacksmith4355 11 сағат бұрын
What a good guy you are Chris I will leave a few bottles of Vino 🍷 I make for you aswell as the cash 💸 💰 😊
@centralmassoutdoors
@centralmassoutdoors 12 сағат бұрын
Morning Woodhounds! Life is good when everyone is Happy (customers and wives!). Have a great weekend!
@outdoorswithlarryrobin
@outdoorswithlarryrobin 11 сағат бұрын
Preach it, my friend! Stacking in French means it sucks😂👍🇺🇸
@bobbysoza3798
@bobbysoza3798 10 сағат бұрын
Thanks for the video this Friday Chris great day to cut and stack some fire 🔥 wood 🪵
@MattSimpson-s8o
@MattSimpson-s8o 12 сағат бұрын
How many back windows have you broken
@GregPrince-io1cb
@GregPrince-io1cb 12 сағат бұрын
Good Morning Woodhounds!! It's a good day to rescue Mr. Benjamin!!
@williamkleinsLost40Lodge
@williamkleinsLost40Lodge 11 сағат бұрын
Zero broken windows in over 50 years
@compostjohn
@compostjohn 9 сағат бұрын
Yet here, in the UK, we buy firewood in 'tonne bags'. This causes confusion too - there isn't a tonne in there, and often the bags aren't even a cubic metre (which WOULD hold a tonne of water, 1000 litres, 1000 kilograms, one metric tonne). They are sometimes 90cmx90cmx90cm - 0.73 of a cubic metre, or even smaller sometimes. The one-cubic-metre of wood, loose stacked, might hold 300kg of wood, but will obviously depend on the density of the wood - seasoned willow or poplar will weigh a lot less than the same volume of oak. I don't buy wood so I don't get confused!
@garyengland2441
@garyengland2441 11 сағат бұрын
How do you know how much wood you got in your truck?
@anthonycalvert5513
@anthonycalvert5513 12 сағат бұрын
Have you ever broken your rear window in your truck 😂 Tony from England
@thefirewooddoctor
@thefirewooddoctor 10 сағат бұрын
Nope. Neither has his brother Kenny in all their years of making firewood.
@pamvogt9096
@pamvogt9096 33 минут бұрын
Hey Chris. I have put 2 scoops of dog food in the same dog bowl for 8 years. I don’t need the scoop anymore. I just know it’s 2 scoops cause I know what the bowl looks like with 2 scoops. Same concept with the wood in your trailers and truck. You just know.
@waynetharp
@waynetharp 9 сағат бұрын
I have had a couple of customers over the years who could have stacked the whole trailer load in just 1 rack over a 10 day period! No maple syrup for them...🙄 I just refer them to you now!👍
@martiball4531
@martiball4531 5 сағат бұрын
The question: have you ever busted your truck’s back window. The answer: NOPE
@autumnnicholas9708
@autumnnicholas9708 9 сағат бұрын
Hpw many back windpws have u broke
@KevinHarvey-qw5mj
@KevinHarvey-qw5mj 8 сағат бұрын
I don't know but at the tree company would measure the trailers but the thing is you measure a cord come up with cubic feet. And measure your trailer and that should give you an idea of how much wood it takes to make up a cord are whatever my thinking and for people asking about windows being broken i saw a few but customers picked up there own wood and i say put the right English on it and it bounces and hit the window some people would bring plywood to put up by window some people if hauled wood would have a rack on front of box to avoid that cheaper than a window some of them customers told me could get up to thousand are two to replace depends what it is that is why when selling it would tell them to take a arm load of wood and just drop over side of bed on truck told them to prevent it saved a lot of window being broken thanks for posting waiting for next video as usual 16:35
@TheWoodSnob
@TheWoodSnob 8 сағат бұрын
Neighbor I buy hay from broke my back window last week putting a hay bale in. 0 deductible and the glass guy cleaned the interior when done. I'm thinking I need to break a window every few months now 😂
@carlvaneck2783
@carlvaneck2783 12 сағат бұрын
When was this video made Chris? The corn is still standing. Just curious. Thanks.
@rodborn1147
@rodborn1147 8 сағат бұрын
Number 1 asked question is if you ever break your window when throwing wood into the bed. And the answer is no! Maybe I've been watching your channel for too long. 😂
@allanulen3809
@allanulen3809 6 сағат бұрын
How many broken back windows?
@garyfox8170
@garyfox8170 6 сағат бұрын
Never broke the window!
@David-j2w7o
@David-j2w7o 9 сағат бұрын
I’m convinced I’m not stacking any more
@kdscrapping4452
@kdscrapping4452 6 сағат бұрын
Customers ARE your paycheck !
@outdoorsinthe608
@outdoorsinthe608 11 сағат бұрын
Window!😂👍👍
@GPOutdoors
@GPOutdoors 11 сағат бұрын
:)) Gooooood morning!
@chadm4229
@chadm4229 11 сағат бұрын
How do you not break the back window?
@jasonpinnix1905
@jasonpinnix1905 Сағат бұрын
I have a few customers that do that I know what to do and they leave me the $$$$. I don’t stack for many customers. But the ones that I do stack for don’t mind paying me for the extra .
@jeffkoons4612
@jeffkoons4612 10 сағат бұрын
Hey you ever break that back window tossing wood in it ✌️✌️👍😏
@rickthelian2215
@rickthelian2215 10 сағат бұрын
Benjamin is coming home😊 That’s nice! Mama cat❤ What about at Christmas Time?
@byronmill
@byronmill 6 сағат бұрын
" How many times have you broken the back window of the pickup truck?"
@liviuvasilica4629
@liviuvasilica4629 10 сағат бұрын
Brocken back window!?🤔🤣. ...and I know the answer as well😊
@TheFirewoodHut
@TheFirewoodHut 11 сағат бұрын
The way you throw firewood in your truck; I'm suprised you don't blow out the back window, windshield, door windows, rear view mirror, headlights, outside mirrors, taillights, what did I miss? LOL!
@joeluppino824
@joeluppino824 9 сағат бұрын
No You have never broken a rear window of a truck
@noelstractors-firewood57
@noelstractors-firewood57 7 сағат бұрын
Answer is: how do you know how much wood you have in the truck or trailer after throwing it in from a non stacked pile. If the new people that are starting to sell wood and do what you say, take a picture of the loaded truck or trailer and use that for reference until they are comfortable with what they throw in. They will know they have the right amount. 👋👋👍🏻👍🏻
@motordome3707
@motordome3707 2 сағат бұрын
You need a window protector 😂😂
@mickhammer0411
@mickhammer0411 8 сағат бұрын
Looks like you are moving great=how is the damaged toe?
@jonathanboyd5549
@jonathanboyd5549 10 сағат бұрын
"How many truck windows have you broken throwing wood into the bed?"😉
@jeanpage6669
@jeanpage6669 8 сағат бұрын
That is the right answer 👍🏼 and none to this day is the other one
@williamhowey2151
@williamhowey2151 4 сағат бұрын
Braking the rear window
@dp3797
@dp3797 8 сағат бұрын
The most asked question, how often do you break the back window of your truck. The answer, of course, never.
@unclev7075
@unclev7075 11 сағат бұрын
New back window in the box?
@justfromthewoodshed7199
@justfromthewoodshed7199 4 сағат бұрын
The question most asked is " Have you ever broken a back window on your truck"? and the answer is NO!!!!
@JohnLyons-m9s
@JohnLyons-m9s 9 сағат бұрын
How many truck windows have you broken Chris? 😂
@dereksstuff8395
@dereksstuff8395 4 сағат бұрын
Hey Chris, have you ever broken your back window? 😂
@two-strokesmoke7289
@two-strokesmoke7289 10 сағат бұрын
People are so suspicious when buying stuff. (wood or anything else) Trust....
@jackpinesavageadventures3142
@jackpinesavageadventures3142 9 сағат бұрын
👍🏻👏
@davidmeltonsr524
@davidmeltonsr524 7 сағат бұрын
I have never broken a back window!
@kurtloftfield4537
@kurtloftfield4537 11 сағат бұрын
Good morning all!
@stannelson2582
@stannelson2582 9 сағат бұрын
Sorry that you finally broke your back window. Good comment joke lol!
@markepping2307
@markepping2307 12 сағат бұрын
Good luck hunting to all the hunters
@ericgebhart5775
@ericgebhart5775 12 сағат бұрын
How many back windows have you broken. 😁
@Tonnsfabrication
@Tonnsfabrication 8 сағат бұрын
It's not guessing when you know how many cubic feet the trailer holds, but it is guessing if you can't do basic math like half the guys in my area.
@centralmassoutdoors
@centralmassoutdoors 6 сағат бұрын
Newer folks asking about broken back windows! LOL
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