Introducing Neuro 3 From Source Audio

[@sourceaudioeffects]

Hey all. Just want to keep everyone up to date on Neuro 3.We posted an updated version of Neuro 3 on August 26, 2024. It is currently on version 3.0.20 for Desktop & version 3.5.5 for Mobile. You can download Neuro 3 on our website - www.sourceaudio.net/publicbeta.html You can learn about all the updates included in the latest version of Neuro 3 on the "Neuro 3 Release Notes" page on our website. Here is the link - www.sourceaudio.net/neuro-3-release-notes.html Thank you for all the feedback you left in the Comments section!!!! It was incredibly helpful in making Neuro 3 be the best it can possibly be. THANK YOU so much for your patience and support!! -The Source Audio Team

[@pabloscotty123]

I wonder if you have fixed: 1. The Atlas Compressor still shows the headphone connection and doesn't respect the minimum and maximum values from the pedal. When I switch from Compressor A to B, which is off, I can't go back to A because there is NO switch! 2. With many pedals, there are incorrect values in the editor compared to those stored in the pedals. 3. Logging in is required after any update!!! This is ridiculous. What if I'm on stage with no internet!!! 4. After clicking firmware update, the process starts immediately - the old editor asks if you are sure you want to do it. After this update process, the Atlas Compressor makes a terrible noise, so I have to redo it with the old software. 5. You almost ruined a very good platform - look at the comments on the Apple Store.

[@bassplayerrm]

​@pabloscotty123 They made it impossible to send patches to my DMC micro controller and aren't fixing it. I had to revert to the old app. Probably won't buy this brand going forward.

[@henryzhang9466]

I wonder why the website has been blocked ??

[@daniellange8902]

catastrophe!😓

[@skineyemin4276]

THIS NEURO APP HAS NEVER WORKED CORRECTLY OR SMOOTHLY! WHAT THE H*LL ARE YOU DOING OVER THERE? DO YOU EVEN READ ANY REVIEWS? ALL NEGATIVE COMPLAINTS ABOUT IT NEVER EVER FUNCTIONING PROPERLY. DO YOU GUYS EVEN PLAY MUSIC? CLEARLY, YOU DO NOT. ALSO, HOW DO YOU NOT MAKE AVAILABLE FOR THE LATEST IPAD OR ALL AVAILABLE TABLETS AND ANDROID? IT'S AN ABSOLUTELY USLESS APP. WHY DO EVEN BOTHER? THE OLDER PHONE VERSIONS AT LEAST SOMETIMES WORKED, BUT BARELY. I REALLY DON'T GET IT. YOU SHOULD ALSO MAKE OLDER VERSIONS AVAILABLE FOR ALL PLATFORMS. YOU CAN'T EVEN ENJOY THE PEDALS, AND...., SOME OF THESE F***KING PEDALS LIKE THE C4 SYNTH, ARTIFAKT, COLLIDER PEDALS MORE OR LESS COSTS THE CONSUMER UP TO AND BETWEEN $269.00 TO $379.00 US?!?!? AND YOU CAN'T F***ING USE IT WITH EVEN THE LATEST iPAD? IT'S BEYOND ABSURD. FIVE YEARS..... WITHOUT ANY CONCRETE, PRACTICAL, APPLICABLE, OR USABLE CHANGES. NOTHING. THE AMOUNT OF TIME SPENT ON YOUR VIDEO PRODUCTIONS ARE 100,000X BETTER THAN YOUR PAST AND UPDATED NEURO 3 APP. AGAIN..., FIVE YEARS!!!!!!???? ARE YOU KIDDING ME?

[@jamesswinbanks]

Literally picked up a C4 last week so excited to see this.

[@OliverEvergreen]

one of my favorite companies, thanks for continuous support!

[@psm6618]

Pedal also not recognized on mobile app. Using iPhone 12 mini with lightning to 3.5mm adapter from iPhone to 1/4 jack into input 2 on pedal. Worked before with previous Neuro app, doesn't work now with new version of Neuro app.

[@ancientteenager7880]

same. keep getting error messages on my collider on NA3 on my 12, same setup- any help would be lovely.

[@TheBenwaugh69]

Yeah they killed a good thing . I’m at the same spot . Tried to use the new neuro 3 app usb into my iPhone and nothing . My guess is I have to fire the computer and all that gear just for the pedal to talk with its self .. if so it’s a huge step backwards .

[@sourceaudioeffects]

Thanks for letting us know. These issues should be resolved with our latest Neuro 3 updates (version 3.0.20 - released on 8/26/24). Take any version of Neuro that is currently on your computer and throw them in the trash. Then download the new version through our website - www.sourceaudio.net/publicbeta.html Email us at [e-mail] if you still run into any problems.

[@TheBenwaugh69]

@@sourceaudioeffects I’ve been trying the last few days to get this new down load to talk with the pedals with no luck . What happened.. what do I need to do to fix the issue . The app looks pretty but looks mean nothing if it’s not talking with the pedals . I used to be able to listen to the community uploads to see if I like the sounds they make and they add to my pedal . Now I get nothing . No transfer of info no difference in sound .

[@sourceaudioeffects]

@@TheBenwaugh69 What kind of cable/adapter are you using? Are you connecting via a TRS cable to the Input 2, or are you using a USB into the mini USB port on the top side of the pedal?

[@joshkaprun]

Important PSA, this update bricked my pedals (and I figured out a fix). I installed the Neuro 3 and clicked to update the firmware on my pedals (C4, Atlas, Ultrawave Bass, & Neuro Hub). All of the updates ended with an error message and then none of the pedals would pass any signal through (even when bypassed) or respond to any commands in the Neuro 3 app (luckily, I had backups of my presets saved in my library). Skipping to the end of everything I tried to fix this, here's what to do if this happens to you: First, do a manual reset by unplugging the pedal, holding the Alt button, and plugging it back in (you can release the alt button when the lights flash). Second, install the previous version of the Neuro app and connect your pedal(s). Click to update the firmware. It will say that it's already up to date, but you have to click to download the firmware manually. That will bring you to a file folder where you can select the appropriate image for your pedal and install it. Finally, after the install is done, you'll need to unplug your pedal for 10 seconds. When you power it back on, it'll work again. You will need to load all of your presets again, but at least the pedal(s) won't be bricked.

[@joshkaprun]

Also, the new Neuro 3 app won't load unless you're connected to the internet (this may not bug you, but it is really inconvenient for me).

[@bassplayerrm]

This app sucks ass now. Smh

[@TheBenwaugh69]

@@bassplayerrm yeah it was already complicated now even when plugged into my computer I get no exchange of info between the pedals and the computer . Was having the same issue with my phone . So now I’m kinda on a really crappy date .. I was stoked until the new update . Please help me change my mind .

[@nunyabidness93]

Do not care about community features.. care about QoL improvements on tweaking my own pedals. can I edit Ultrawave settings within neurohub scenes in 3.0? Coolest pedal on the face of the planet, absolute PITA to work with.

[@nunyabidness93]

The answer is no. The ultrawave still requires its own individual USB connection separate from the Neurohub., meaning I still can't configure it within a scene. I also have to manually add each pedal to a new scene because "with all selected pedals" doesn't do anything. Also, login requirement to tweak my pedals is derptastic.. sorry for not sugar coating that or what I'm about to say. Community presets don't help me much. I'm using different gear than the people creating them.. so I have to assume those presets sound better to the person who created them than they do through my rig. They're not very usable. As it stands I'm thinking about listing all my source audio pedals for sale and never looking back because, and especially since adding the Ultrawave, there is just too much effort involved in sitting down to dial in new sounds. As if it weren't already inconvenient that I must have a smart device or computer to do so, even if these pedals are the only gear I own that require an external device to really utilize. That requirement wouldn't be so bad if not for the layers of tedium involved in my pedalboard added by the ultrawave. Not that I'm some bigshot that you should've heard of before or anything, but currently I'm hyper focused on another piece of gear I've added to my setup that has done nothing but simplify my music experience at home. I'm probably going to be spending like 6mos or longer developing my skills on said piece of gear before I start regularly incorporating bass and guitar into it. If the Neurohub can't handle the Ultrawave, it's high time you guys release something that can. Frankly, if you guys built a piece of hardware with a nice sized screen, knobs, buttons and a user friendly UI dedicated to controlling any and all one series pedals on my board.. A dedicated pedalboard friendly "Neuro Editor".. I'd buy it. For the convenience, and the layers of tedium that would potentially remove from my pedalboard, and the easy access to controls it would offer me. I'd buy it. But if a new solution isn't here by the time I gain confidence with my hardware sampler that is any instrument I want to be with a built in looper, and I'm ready to start writing guitar and bass parts... hmu I'll probably have a few Source Audio pedals for sale as I'll have replaced them with a Line 6 Helix. Good luck Source Audio.

[@factoryrat405]

It appears that Neuro 3 just wasn't quite ready for primetime release yet given the number of bugs, load failures and a few "bricking" complaints as well. I'm going to opt to wait another 6 months before I ever attempt to upgrade my Collider.

[@sourceaudioeffects]

Thanks for using the Collider! Sorry to hear about your issues with Neuro 3 and your Collider. If you take any version of Neuro that you currently have on your computer and throw them in the trash, then download the latest version, the Collider should work fine. We fixed a ton of issues with the new version that we posted on 8/26/24 - 3.0.20 for desktop / 3.5.5 for mobile. You can download the desktop from our website - www.sourceaudio.net/publicbeta.html The Neuro for mobile is available at the App Store and Google Play. Let us know if you run into any other issue or have questions. You can contact us here or through email - [e-mail]

[@factoryrat405]

Not till I start reading recent comments that "Everything is working great" in the Neuro 3 software. I'm still seeing recent complaints about connecting problems.

[@PojesMiKurac]

OMG looks so nice!!! It needed a design and quality of life change! Thank you!

[@zlatkodraskovic5532]

Why?

[@terryrugg9971]

I can’t seem to connect my phone to pedal now keeps saying disconnected so do I need to use different connection than the headphone jack

[@davidsummerville351]

Having the same problem. Really disappointed

[@terryrugg9971]

@@davidsummerville351 I’ve asked the question over to customer service as far as I can tell is maybe a lightening cable to mini usb? Hopefully il get an answer il let you know

[@xavierm.9265]

Hey guys, I have the same problem as well. I’m selecting the c4 pedal and it’s reading an error. I did notice on some of the new marketing photos, there seems to be a different cable being used now.

[@xavierm.9265]

@@terryrugg9971 I purchased a C adapter to Mini-USB, using my iPhone cable and still no connection. WTF Source Audio! I gig 4 times a week, you’re killing me!

[@terryrugg9971]

Update I had to reload the old version of editor to my pc and do a firmware update then bought a mini usb to lightning cable and this worked but now pedal glitchy and just unplugged an left for a while re plugged in still glitchy and again says disconnected can’t get it to connect with either leads headphone or mini usb,

[@RandoCalglitchian]

I understand that in this DSP world you can't expose everything directly on the pedal - and I really appreciate the options for deep editing - but it shouldn't be necessary to create a cloud account and log into it in order to edit parameters on offline hardware that I own. Are these parameters just simply unavailable to users if your cloud goes down for some reason or if you decide a user has violated your terms? What are you doing with our data? I'm open to having a way to log in to share presets, engage with your community, etc., but having a required login to simply use a pedal to its full potential gives all kinds of red flags.

[@sourceaudioeffects]

Thank you for your feedback. You can still download and use the older version of Neuro if you do not want to create an account to use the cloud/sharing features. You can find windows and mac versions here under "Old Versions of Neuro": www.sourceaudio.net/editorsandfirmware.html We definitely understand not wanting to give out sensitive personal information and data. The data we collect is for optimizing the user experience and helping to sort out technical issues. When creating a Neuro account, all personal information other than your email is entirely optional. We don't do anything with your email unless you opt into our newsletter, or if you need account support later on down the line.

[@ishancooper]

So stoked for this! Well done! Just having drag and drop is amazing and having device info linked is so welcome!

[@design8r]

This is super awesome and much appreciated!!! cant wait to try it out with my Ventris! thank you.

[@BenRad]

The Windows desktop client doesn't appear to have scrollbars for the pedal control and cloud preset sections. I can scroll through the presets on the left but everything else has sections off screen, that cannot be reached. Am I missing something?

[@psm6618]

Same for Mac, NO SCROLLBARS. WTF?!?!

[@BenRad]

@@psm6618 if you have a scroll wheel, or can two finger scroll on a track pad, it works. Bad design still.

[@sourceaudioeffects]

Hey, sorry about the frustration. We did hear from a lot of people wanted scroll bars in the Pedal Presets and Cloud Preset sections of Neuro 3, so we added them in updated versions. The latest version (3.0.20 for desktop) definitely has them. The new version also addresses all of the other major issues the plagued the initial release. You can download it here - www.sourceaudio.net/publicbeta.html Please feel free to email us at [e-mail] if you have any other questions or run into any additional issues. Thanks for using our pedals and for giving us your feedback!

[@efren.camilo]

Not working on mi imac either, but on bootcamp windows it works. On my 2.5K monitor it feels small. I use a wacom tablet with no scroll wheel and if the window is small, it's impossible to reach all the items on the menus without a scroll bar. The channel selection editing the ultrawave is not clear, I can't tell which channel I'm editing, no color or highlight. Also a light mode would be nice. It feels easier to use than the previous version, and it looks better, but definitively it needs a lot of work to be perfect. Nice version tho.

[@jamesjarby3552]

Also not working on my Mac Studio M2 Ultra. Crashes on sign-in.

[@sourceaudioeffects]

Thanks for checking out Neuro 3. Yes, we did run into some issues with the initial release of Neuro 3, but all of the most important issues have been fixed in the most recent version of Neuro (3.0.20 for Desktop & 3.5.5 for mobile - released 8/26/24). Here is a link to the download page - www.sourceaudio.net/publicbeta.html We added scroll bars to the Pedal Presets and Cloud Presets tabs, so you should be able to see all of the available presets. Please let us know if you run into any issues with the new version of Neuro - you can respond here or email us at [e-mail]

[@ShaheedShabazz]

I’m so excited to dig into this!!!!

[@hyper-sloth]

Awesome! Love my EQ2 & Atlas compressor. Being able to edit has been key to keeping them on my board

[@DIYguitarGuy]

Looks cool and all but the controls for my C4 look really tiny on the Windows desktop editor and the Artifakt isn't in the pedal list yet. Am I missing something? Also, the num pad enter key doesn't work.

[@sourceaudioeffects]

I'm not sure about the size of the controls, but the other issues should have been resolved with the latest version of Neuro 3 (version 3.0.20 released on 8/26/24). Throw away any versions of Neuro that currently exist on your computer and download the new version from our website - www.sourceaudio.net/publicbeta.html It is now compatible with Artifakt. Now sure what you mean about the number pad enter key. If you're still have that problem with the new version, please contact us at [e-mail].

[@MrHrnt]

Hey, I can’t connect my ventris and nemesis to neuro 3 on my iphone with audio cable anymore. App is talking about usb connection but “adapters” link on onboarding leads just to the source audio website. How to connect iPhone to pedal now? What adapters should I use? It’s such a big part of users who use apple devices, and this part is completely out of coverage. Not cool.

[@dereklevesque5283]

Thank You! I felt so alone lol I’m already almost burnt out on this and I’ve gotten nowhere

[@psm6618]

@@dereklevesque5283 It's absolutely ridiculous to release something and right away it breaks all user experiences and workflows.

[@sourceaudioeffects]

Thanks for using Ventris and Nemesis. You can connect Neuro 3 from your iPhone to the pedal through the USB port on the top of both pedals. You would need either a USB -C to USB Type-B or Lightning to mini USB Type-B cable to make the connection. Delete any version of Neuro that is currently on your phone and download Neuro 3 (version 3.5.5 - released 8/26/24) from the App Store. Let us know through [e-mail] if you run into any problems.

[@sittingwalrus]

Am having trouble connecting to my neuro hub from neuro 3 desktop. Am I missing something?

[@sourceaudioeffects]

Yeah, the initial release of Neuro 3 had some issues - we apologize for that. The good news is we just released a new version that solves the majority of those issues (3.0.20 for Desktop & 3.5.5 for mobile - released 8/26/24). Here is a link to the download page - www.sourceaudio.net/publicbeta.html You can email us at [e-mail] if you run into more problems or have questions.

[@KeithShelley1]

The Swap vs. Move & Replace feature is really thoughtful!

[@jorgealvarez8967]

are there no videos or a manual on HOW to use the app? I don't understand it and it's getting annoying to watch KZbin ads in between the video.

[@tacos666]

Cool, it looks good, way more modern, and with dark mode, great! ...But! Please add a way to make the ui bigger!!! ...on my 4k monitor i can barely read the text under the buttons....the panels are centered when the window is not full size and it's okayish but when you go full size i have what 1/10 of my screen covered with infos and everything else is just blank space ...even with the side bars opened...Why the scale is not dynamic, everything is fixed size no matter the window dimensions :/

[@DIYguitarGuy]

+1. Even on my HD screen the editor for the C4 looks tiny.

[@urbanebicycler2173]

I wonder what godlike apparatus Source Audio can unleash if they combine everything they have and release a monumental one-above-all product in a multi-effects pedal form. I think everything in our universe will achieve a catalytic turning point in the entire lifetime of human existence. 🤔

[@portwain]

It crashes on login both on iphone and ipad

[@jamesjarby3552]

Yup. Same with my Mac Studio M2 Ultra on sign-in.

[@sourceaudioeffects]

Sorry to cause you so much frustration, and thinks for providing the feedback - we truly appreciate it. We have fixed the crashing issues that came with the initial release of Neuro 3. The latest version (3.0.20 for desktop & 3.5.5 for mobile) was released on August 26. You can download it here - www.sourceaudio.net/publicbeta.html . Please email us at [e-mail] if you run into any other problems or have questions. Thanks for using our pedals!!

[@Fitzpa14]

This is exactly what I wanted!

[@ishancooper]

Can info now be sent back and forward with an iphone or just from iphone to pedal?

[@TheBenwaugh69]

The product doesn’t work . Absolutely a lemon company .neuro 3 is a waste of time how do I know cause they are on the 3rd one . If it was great it would have stayed the same . This company has to many kinks to work out . And zero tech help available.

[@sourceaudioeffects]

@@TheBenwaugh69 We have already offered to help your issues. You can email us at [e-mail] if you need assistance. We just released an updated version of Neuro 3 that fixes many of the issues we were dealing with in the first two updates.

[@sourceaudioeffects]

This depends on what pedal you are using. Our more recent pedals (which include C4 Synth, EQ2, Aritfakt LoFi, Atlas Compressor, Ultrawave, Spectrum Filter, Nemesis Delay, Ventris Reverb, and Collider Delay+Reverb) all allow two-way communication when using a USB cable into the USB port on the topside of the pedal. The earlier pedals that only work with a TRS cable going into Input 2 on the pedal still only have one way communication (that's Vertigo Tremolo, Lunar Phaser, Gemini Chorus, Mercury Flanger, True Spring, L.A. Lady Overdrive, Kingmaker Fuzz, and Aftershock Bass Distortion.

[@Timbrrrdoodle]

This is great, thanks Source Audio

[@craighill3715]

Had the best drive tone dialed up on my Aftershock pedal but 1 wrong move and its gone and can't figure out how to get it back. I'm not even sure if the factory reset works. Some sort of a heads up would have been great on how this thing works now. Not real happy.

[@sourceaudioeffects]

Very sorry to hear about your Aftershock preset. Would you say that the preset was lost because of some kind of an error/bug in the Neuro software or did it happen because we were not clear on how to use the Neuro interface? If it's a lack of clarity on how to use the interface, please let us know what is confusing and we'll do our best to find a more intuitive way to navigate the interface. Thanks for the feedback.

[@hillblocksview]

Thank you for this, I always struggled using the software (Sold old my C4 due to that). Hopefully Neuro 3 will be more user-friendly and I can dust off my Spectrum now, and start enjoying creating some new sounds 😊

[@TheBenwaugh69]

I’m gonna get rid of all my source audio gear after this last upgrade. Super sucks now .

[@hillblocksview]

@@TheBenwaugh69 yeah that's about how I feel now too, I thought this new update would be more intuitive or user friendly, but unfortunately no 😕

[@TheBenwaugh69]

@@hillblocksview yeah it went kinda south with this pedal works with the old system and some work with the usb but you have to go direct into the pedal they won’t talk thru the hub .. and now when I switch using the soleman foot switcher a delay between effects settings now makes it useless for jamming with others i tried resetting everything with no luck .. source audio people messaged me and told me I was overreacting when I left some criticism. So I don’t see what they are doing is really a positive for all the money I invested in the products they make and time lost I should have just went with a boss multi effect unit . End result is time wasted . 🤷🏻‍♂️

[@jwright8838]

Well you might go slow into Neuro 3... Neuro 3 firmware update almost bricked my Collider. I had to go back to the older version of Neuro and manually update the firmware. Be careful of Firmware updating in Neuro 3 IMHO. Neuro 3 also killed preset increment/decrement by my external analog switch. After going back to the old Neuro and firmware my analog footswitch works again. Not slagging on Source Audio (I love my Collider), but be careful using Neuro 3.

[@sourceaudioeffects]

Sorry about your Neuro 3 issues. We haven't heard of it bricking any pedals, but there are still some bugs left to address. We are currently doing some internal testing and will hopefully have an updated version of Neuro 3 within the week.

[@jwright8838]

@@sourceaudioeffects That's great. I had placed a support request for the issue a couple weeks ago. Still haven't heard anything on that support ticket. I realize you guys were probably swamped with support requests and appreciate the info that an updated version of Neuro 3 is to come out soon. I'm going to stay with the older version Neuro for a while as I have commitments very near and can't be without my Collider.

[@factoryrat405]

Has SA read some of the comments here? several complaints about that very problem.......running the new app is bricking their pedals.

[@sourceaudioeffects]

@@jwright8838 Hey, sorry again about your issues with the initial release of Neuro 3. We just released a new Neuro 3 update ((version 3.0.20 - released on 8/26/24). You can download the new version through our website - www.sourceaudio.net/publicbeta.html If you still run into issues, you can email us at [e-mail] - I'm not sure why you didn't hear back from us, we take our tech support very seriously. Talk to you soon.

[@jwright8838]

@@sourceaudioeffects Thanks for the update on the new version of Neuro 3. I'll give it a try.

[@danielgreenberg4751]

Do you connect to a phone via a mini USB to USB C connector for new iPhones, or through the control port using an audio jack connector?

[@gattart]

OK, really have to comment here... I've been trying to enjoy the Kingmaker I bought last year, but that old Neuro editor was really annoying to use. I ended up putting the pedal on a local Craigslist. Nobody bought it. Luckily. Then a couple of days ago this version 3 editor comes out. Well... congrats, it is amazing how well you organized the whole thing. Makes editing a breeze, comparing, saving, testing out new sounds, swapping, and most of it done on just one screen. Took me 5 minutes to finally set up the Kingmaker the way I had intended to use it when I bought it. I found the old editor was just so disheartening to use, but I cannot express how glad I am that you addressed all the issues everybody was having with it, and then some... and then you come out with what is IMHO one of the best editors I've every tried. I only wish there was a way to save presets when the pedal is not connected to the editor, like on my good old, and gigantic, Multiwave Distortion Pro, where you just hold one of the pedal's switches down for a few seconds so that any on the fly edits can be saved to the preset. Or did I just not see the instructions for that in the manual? The pedal switches on the Pro are among best of all the pedals I've ever used, but on the newer pedals you seem to have gone back to normal switches. Anyways, brilliant editor this Neuro 3!!! Removed the ad from Craigslist, and managed to find a spot on my pedalboard for the Kingmaker... though now I'll probably need more space for an Ultrawave...

[@sourceaudioeffects]

Thanks for the positive words! If you bypass the pedal then press and hold the footswitch until it turns from green to red, the pedal goes into preset mode and you can save presets by holding down the footswitch.

[@matthewmancuso3498]

It’s terrible. No options for tuner on eq2. No option for option switch on my vertris. The old app worked great. Going on the road tomorrow. Don’t have my laptop. Can’t make changes for the tour. Really really love these pedals. But really sucks.

[@sourceaudioeffects]

All of the options you're looking for will work with the latest Neuro 3 updates: Desktop - Version 3.0.20 & Mobile - Version 3.5.5. You can set how the EQ2's tuner is accessed by going to the "Hardware Options" (click the gear icon in the top right corner of the Sound Editor) > click "Hardware Options" to open the menu. In that menu select how the Tuner is accessed in the "On/Off Footswitch Option" dropdown menu. Assigning control to the Option footswitch of the Ventris Dual Reverb is done on a preset-by-preset basis, and you can assign a different functions to the Option footswitch for both the A and B reverbs. You can set them in the "Option Footswitch Assign" sections of the Sound Editor in Neuro.

[@JoshuaSimonson909]

Awesome! Also, will any new pedals be coming out soon?

[@KeithShelley1]

Wednesday!

[@JoshuaSimonson909]

@@KeithShelley1 👀

[@daniellange8902]

When I select a preset on Neuro3 on the Iphone 15 it doesn‘t switch the preset on my collider like it used to work, it just switches into the editing mode of the preset. Connected with headphone jack. How can I switch presets in my collider by using the Iphone like it used to work?

[@BobaFettBountyHunter]

As far as I can tell, this seems to be nearly nine minutes of mostly misinformation. I have Neuro3 on my ipad, am using it with the EQ2, and it can't do hardly any of these things. I can save community presets to my library--that is true--but the functionality for accessing EQ2 features like Frequency, Q Factor, and Gain, which are on the physical pedal is so basic that it reminds me of a 1990s Paint app for Windows. There is no indication of what exact frequency you are changing or what the Q value is--despite all the videos that make it seem like you can see that in the app. This is particularly bad because whenever I manually change the gain level of a frequency band with the physical knob, save the change, and go back to make sure it got saved, I am shown a different value than I just entered. Now, these things might be chalked up to user error, but I can't tell because there is no video about using Neuro3's mobile app (iOS), or any video (or other information in the manual) about checking on values you thought you saved into the EQ2 pedal.

[@sourceaudioeffects]

Thanks for the feedback! All of this should be working fine with Neuro 3 for iOS. Make sure you have the latest version of Neuro 3 (3.5.5 ). To see what version you're on, tap your account icon (bottom right corner) > then the three dot icon (top right corner) > select "About" - the version number will be right below the Neuro icon. To adjust the Band Level, Frequency, and Q, you need to select the "Equalizer" tab > tap on the EQ graphics > under the EQ graphic slide the selector to the Band you want to adjust. After you've done that you can hold your finger on the parameter (Virtual knob) you want to adjust - that will open up the fine tuner control. In there you can either slide or type in the exact Level (or Frequency - Q) you want. To save the new settings to the pedal, hit the Burn icon (the lightning bolt graphic at the bottom center), and select the preset position where you want it saved. Hope this helps. You are correct, we do need to make a video with the mobile app, but we are waiting until we get out of the beta phase to do that. Feel free to email us at [e-mail] if you have any other specific questions.

[@lapk78]

Got to say that the Android app of Neuro 3 really was not ready for prime time. For example, using my Vertigo, selecting a type of tremolo from the dropdown menu will **display** the variety that I selected, but does not change the sound whatsoever. I have to select it maybe 3 or 4 times before there are any changes to the audio. Additionally, the app will randomly cut off the audio going to my right amplifier (stereo rig) and seemingly nothing I can do will get the audio to return. I have to completely shut down the app and start over. This happens multiple times while just trying to tune a tremolo setting.

[@sourceaudioeffects]

Sorry to hear that you're having issues with Neuro 3 and your Vertigo. Have you tried the latest mobile version of Neuro 3? We posted version 3.5.5 last week (8/26/24). It should work much better than previous versions. It's available now at the App Store and Google Play. Please let us know if you run into any more issues. You can contact us here or through email at [e-mail].

[@lapk78]

@@sourceaudioeffects thanks for the response. Yes, I experienced the above-mentioned problems with the most current version of the app.

[@sourceaudioeffects]

@@lapk78 OK, we'll take a look at how Neuro 3 for Android works with the Vertigo and see if we can replicate your issue. We'll update you about this tomorrow.

[@lapk78]

@@sourceaudioeffects Thank you very much. If I don't hear anything here, I'll contact you at the email you provided and open a ticket.

[@sourceaudioeffects]

@@lapk78 So we tested the Vertigo with the latest Neuro 3 update (3.5.5.) and it appears to be working OK. There are a few things we can try. 1. You can just try turning up the volume on your phone a little bit. 2. If 1 doesn't work, try the calibration process again - just go to the "Pedals" page and delete the Vertigo. Shut down Neuro, open it, then add the Vertigo again from the "Pedals" page. Connect and redo the Calibration process. 3. If those don't work, go the the "I/O Routing Options" dropdown menu at the bottom of the "Basic Controls" page in the editor and select "Mono Input, Stereo Effect." If none of those things work, email us at [e-mail] we'll take a closer look at it.

[@philwoodard8087]

Is there a way to delete a preset from a specific preset slot?

[@sourceaudioeffects]

Currently you can't delete a preset from a preset slot, but that is something that we will address in a future update. We should mention, that though you can't delete a preset from a preset slot, you can always change that preset or swap it for a different preset. Thanks for the question!

[@pabloscotty123]

Both versions of the program - for Mac and iOS - crash at startup when attempting to log in. However, after a few hours, the app on iOS finally logged in - the Mac version is still crashing. However, the number of bugs makes it practically unusable!!! After adding devices without connecting them first, they are recognized as "not connected," which is completely idiotic!!! However, after trying to add, for example, the Atlas Compressor with the USB cable already connected, the program indicates a connection via the headphone port, and that's probably why it doesn't work correctly. Because later there are complete nonsense interactions between the device and the app.

[@peterkenney9158]

There’s a “skip” button if opening the editor for an unconnected pedal.

[@pabloscotty123]

@@peterkenney9158 Read again what I wrote.

[@lavadoraautomatica1]

lol

[@pabloscotty123]

@@peterkenney9158 Just read again what I wrote.

[@sourceaudioeffects]

Yes, we definitely released Neuro 3 before it was fully fleshed out. That's on us for not doing a thorough enough job with the beta testing. The good news is we just released a new version of Neuro 3 on August 26 (3.0.20 for desktop and 3.5.5 for mobile) - the new version address all the major crashing and bug issues. You can download it here - www.sourceaudio.net/publicbeta.html Let us know at [e-mail] if you run into any additional problems. Thanks for using Source Audio pedals and for providing us with some feedback.

[@theouterplanet]

Is there a randomizer function?

[@sourceaudioeffects]

Sorry, no randomizer function at the moment. What kind of randomization would you like to see?

[@ishta]

It would be nice to include the old versions because 3_0_13 is broken on the MacOS. Not all pedals connect. Some connect halfway. Meaning You can try out presets and see feedback if you turn the knob, it moves in the app as well but it says disconnected and you cannot save anything to the pedal or get info as to what you called the preset. The Windows version behaves erratically. Sometimes the Artifakt will connect, sometimes not. Waiting for the fixes or maybe provide a way for us to get the old versions that would work with the old pedals. Anyway use the old version as that is more stable

[@sourceaudioeffects]

Sorry that you have run into so many issues with Neuro 3. It's true, we did have some connectivity issues when we first made this beta version of Neuro 3 available to the public. That said, we are currently on version 3.0.20 and those issues have been addressed. You should take all version of Neuro that currently exist on your computer and throw them in the trash, then download the latest version. Here is the link to the download page - www.sourceaudio.net/publicbeta.html Please feel free to contact us through [e-mail] and let us know what you think of the latest updates and if you still feel there are areas where Neuro 3 can still use some improvement. Thanks.

[@henryzhang9466]

why the website has been blocked ?

[@VacancyOfDisco]

Drag and drop! Yes!

[@kpbassy]

I’m not good with updating, I have this app downloaded but my C4 pedal is disconnected. I was connected with Bluetooth before, help would be greatly appreciated!

[@jayreynolds2242]

How do you remove an instance of a pedal from the leftmost column? Every time I manage to connect a pedal with USB to edit something, it creates a new instance of it. Now I have a few redundant disconnected C4s, for instance, that I can't remove.

[@sourceaudioeffects]

Yes, creating new instance of pedals is a known issue that we are working on. This issue was addressed in the most recent update which we posted on 7/26/24. If you haven't downloaded Neuro since that date, you should throw away your current version and download the latest on the site - www.sourceaudio.net/publicbeta.html To erase an instance of the pedal from your pedal collection on Neuro 3 you to: Windows: Right click on the pedal and select "Delete" Mac: Do a two finger click on the mouse pad and select "Delete' Thanks for the feedback and thanks for your patience. We are currently working to fix all the Neuro 3 bugs and get it working as well as it possibly can.

[@jayreynolds2242]

@@sourceaudioeffects Thank you for clearing this up! I was oblivious as to how to right click without a mouse on the mac, would have probably stumbled upon this otherwise. Things are working smoothly for me now.

[@aunindozahirullah7529]

Can you use a midi controller with knobs to control the parameters in the editor, in other words does it have a midi learn or midi mapping feature?

[@sourceaudioeffects]

Yes, you can map MIDI CC messages to most parameters.

[@ChristianSurieux]

Hi Jeff, thanks but I can't install it on W10 where I installed the last beta previously, the error message is 'There is a more recent version..." :(

[@ChristianSurieux]

After removing the previous version from W10, I installed this one but it still does not handle Hub correctly, for example it badly reads the presets of my Ventris, transforming all of them as Single Engine A with autodetect where it is Dual cascaded or parallel and full stereo. There is no more any version accessible and no way to report bugs. Well I suppose with get all the old bugs + new ones :( So I keep using the old version with all the bugs I know.

[@sourceaudioeffects]

@@ChristianSurieux Hi Christian. I just want to let you know that we recently released an updated version of Neuro 3 that resolves the majority of issues that frustrated people during the initial release. Why you have time, you should try the new version (3.0.20 for Desktop & 3.5.5 for mobile - released 8/26/24). Here is a link to the download page - www.sourceaudio.net/publicbeta.html And feel free to email us at [e-mail] if you run into more problems or have any additional questions.

[@StephenSmithson]

When will Artifakt be able to connect to Neuro 3 or even the old editor?

[@sourceaudioeffects]

Sorry about the delay on the Artifakt Neuro Editor. We are doing internal testing as we speak. We're hopeful that we'll have an updated public version of Neuro 3 within the week.

[@StephenSmithson]

@@sourceaudioeffects Awesome! Thanks for the update!

[@sourceaudioeffects]

@@StephenSmithson Hey, just in case you haven't heard, we've added Artifakt compatibility to Neuro 3. You can download it from our website - www.sourceaudio.net/publicbeta.html Please feel free to contact us at [e-mail] and let us know what you think of it.

[@czarpaul01]

I updated but it did not save my login info from the old app

[@sourceaudioeffects]

Please feel free to email us at [e-mail]. We can reset your password on our end if you're running into trouble.

[@jrholmes79]

Won’t swap presets on Mac desktop app

[@sourceaudioeffects]

That should work now. I recommend throwing away any version of Neuro currently on your computer and re-download Neuro 3 from our website - www.sourceaudio.net/publicbeta.html

[@wooliegeek]

Why does this look like an Android app on iOS? And why is my light mode system setting being ignored and a dark mode forced on me?

[@picure]

I havent had a chance to try it out yet but can anyone tell me if the ios mobile version allows you to see what your pedal settings are already so you can edit the pre-existing preset on your pedal? I think that is the most important feature that was missing in the original neuro. Because without that feature, the ios version is of no use to me really 😅

[@peterkenney9158]

For those pedals which have two-way communication over usb, yes, you can read off the pedal.

[@picure]

@@peterkenney9158 yes, i can read my presets on my computer when plugged in via usb, but when I plug it into my phone via the included patch cable, it does not read whats on the pedal. However, I do have a usb to lightning iphone hub that I havent tried yet. Maybe that could work 🤔 thanks for the idea 😀

[@peterkenney9158]

@@picureit will work. The “patch” cable you speak of is the old one-way communication via the audio input 2, so of course one cannot read back from the pedal. If you connect via USB to the iOS mobile app with the CCK, you will get two-way communication just as you would in the desktop.

[@picure]

@@peterkenney9158 awesome! Exactly what i was looking for! Thanks!

[@josea.g.9518]

It would be great to be able to set the exact BPM in the app and not just hit the tap tempo, great job love my Nemesis

[@sourceaudioeffects]

You currently can't type in the Nemesis Delay's BPM, but you can type in the the milliseconds in the field above the "Delay Time" control - it can go from 10 to 680 ms.

[@troller7901]

meh! not working in MacOS 11.7 The funny thing is that enhancements to the process of editing and creating a preset, (which is a pain in the a$$) wasn't addressed in the video.

[@Mickey.Raylene]

Great job!

[@pimcramer2569]

Congratz

[@FarrinD12]

Yessss!!

[@skineyemin4276]

You should introduce a pack VALIUM with your products so that people won't induce themselves into having nervous breakdowns.

[@ey870]

Link would have been good

[@bybassman1842]

Thanks Source Audio for completely fucking up my pedal. Extremely disappointed.

[@sourceaudioeffects]

What happened to the pedal? Please email us at [e-mail]. We will make sure that you're pedal gets back in working order at no charge.

[@caseyscott1766]

Wow - looks amazing! One quick thought RE: the new social aspect of Neuro - is the content moderated? Not every member of the community is as uh... COOL as you guys.

[@sourceaudioeffects]

Yes, we will be moderating discussions. Please be nice to one another.

[@GulperEEL]

You guys fucking rule

[@selfactualizer2099]

source audio: "sorry, your insurance isnt in network, youll have to buy our products, and only our products." rest of the industry: hi we are cross compatible because achieving this equates to basic engineering "sir our pedals have midi support" sa: "make it absolutely as inconvenient as possible, and work on making the neuro software a subscription service" "Introducing the adapter you need to use midi controllers on our product"

[@LewWelchThePoet]

🤘👍🏿

[@FlamesAt1000ft]

Great! ..sure hope it’s free!?😮😢😅❤🎉

[@sourceaudioeffects]

It is. 😀

[@selfactualizer2099]

ah yes the new ui is very sleek, and adds nothing to the work flow I guess drag and drop was cool? still a buggy mess but hey dark mode guys!!11!! same basic difficult to navigate search filter and a thin narrow stream of results instead of maybe...idk...grid view? or any better way to navigate community uploads ????????? you added dark mode and drag and drop let me clap at an easy rhythm for you

[@FlamesAt1000ft]

…and still works w/ ANY Version of O/I =Operating System! for us “carefully updating” PC/Mac users!!!🥹💦☝🏾Also,..will all SA pedals work with the “Matthew’s Futurist MIDI pedal”…??🫤🤨