Investing in Al & Automation Solutions for a Better Future

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**Podcast Summary
In this episode, Ronak Agarwal interviews Michael Greenberg, an entrepreneur with extensive experience in implementing AI and automation in business operations. They discuss Michael's journey as a founder, the challenges he faces, and how he stays ahead of the technology curve.
They also explore the key factors to consider when evaluating AI and automation initiatives, as well as the misconceptions and ROI measurement in these projects.
Michael emphasizes the importance of clarity, consistency, confidence, capacity, and cash flow in digital operations, and shares insights on adoption and implementation strategies.
The conversation explores the challenges and trends in AI and automation implementation.
The discussion covers topics such as the impact of data privacy laws on implementation, the importance of communication and training in adoption, the stages of automation refinement, the use of technologies like GPT-4 and Llama, and the future of AI and automation in the digital operations space.
**Podcast Chapters:
00:00 Show Highlights
00:53 Introduction and Guest's Background
07:47 Staying Ahead of the Technology Curve
11:29 Key Factors in Evaluating AI and Automation Initiatives
14:18 Misconceptions about AI Initiatives
20:15 How do you measure ROI for AI-based solutions.
22:14 Adoption and Implementation of AI and Automation
27:36 What is Digital Operations?
28:11 About Third Brain Automation
37:01 The Stages of Automation Refinement
41:55 Exploring the Use of GPT-4 and Llama
46:45 The Rise of Digital Operations and Future Trends
50:44 Disrupting the Contact Center Industry
52:32 Embracing the Opportunities in Digital Operations
**About Speaker
Michael Greenberg is the CEO and Founder of Third Brain Automation, a digital operations consultancy that helps companies implement automation, AI tools, and process optimization. With over 10 years of experience building and growing technology-enabled businesses, Michael has a proven track record of using digital tools and remote teams to scale operations. He got his start in the industry founding a podcast production agency, which he eventually sold, and has since helped numerous companies streamline workflows and improve efficiency. Passionate about entrepreneurship and empowering others, Michael enjoys mentoring entrepreneurs and sharing his expertise as a sought-after speaker and modern industrialist.
Here is Michael's LinkedIn Profile: / gentoftech
You can also check out his other links here.
X/Twitter: / gentoftech
Personal Website: gentof.tech/I'm+Michael+Green...
Company Website: callforcontent.com/
**About Ronak Agarwal
An enthusiast technical blogger, speaker, writer and have an interest in learning & sharing new capabilities. I work as a Digital Workplace Consultant, with a primary focus on Microsoft Teams, Cisco Telephony, Zoom, Office 365, Azure. Like to talk about #FutureOfCollaboration #AgileManagedServices #AI, #UCAAS #WorkplaceTransformation #HybridWorkplace #WXC #TimeManagement #Productivity
Professionally, I am an Experienced Digital Communication and Workplace Transformation Consultant. Total Experience of over 11 years. Currently leading a UC Presales Team and based out of London, UK
****Follow Ronak Agarwal on Social Media Handles:
LinkedIn: / ronak-agarwal-14224494
KZbin: / @agarwalronak7
Instagram: / ronakagarwal746
Fb: / agarwalronakblog
X: / ronak_agarwal7
Website: agarwalronak.com⁠
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#AI, #automation, #digitaloperations, #technology curve, #founder #entrepreneur , #ROI, #adoption, #dataprivacy, #communication, #training, #refinement, #GPT-4, #Llama, #digitaloperations