IQ, EQ and MQ research - how does the tourism workforce fare?

At last month’s Irish Tourism Industry Confederation conference, bespoke sectoral research was presented to delegates by Conor Kavanagh, partner at Genesis.
The research was conducted by Genesis for ITIC and looked at employee performance in Ireland, with a particular emphasis on the tourism sector.
The research explores a theory of performance driven by the interplay of three critical factors: IQ (Intellectual Quotient), EQ (Emotional Quotient), and MQ (Meaning Quotient) and ITIC caught up with Conor to delve deeper into the research.