WHAT ARE CHARGEBACKS?! + HOW TO AVOID CHARGEBACKS? | TROYIA MONAY

⇓OPEN ME⇓
"If any of you lacks wisdom, he should ask God, who gives generously to all without finding fault, and it will be given to him.” James 1:5
Hey Y'all, Hey! Thank you for watching. Excited to share my thoughts on chargebacks and how to avoid them!
..Do You Need Help Launching Your Business?
..Do You Need Assistance With Identifying Your Audience?
..Do You Need Help Identifying Areas In Your Business That Need A Lil' TLC?
BOOK A 1-ON-1 COACHING SESSION WITH ME: Visit www.herhustleacademy.com TODAY!!
..LET'S CONNECT:
Follow my boutique business consulting page on Instagram @herhustleacademy
Follow me on Instagram: @troyiamonay
/ troyiamonay...​
Follow my clothing boutique (relaunch coming soon!):
@shopwantedwardrobe ​​
..BUSINESS INQUIRIES:
Interested in a partnership or collaboration? For business inquiries email: [e-mail]
..Filming Gear:
Camera: Canon G7xii
Ring Light: SunPak: Sunpak - LED 448 19" Bi-Color Ring Light - Black
Music: Epidemic Sounds
..About Troyia Monay:
KZbinr, boutique owner, business coach, content creator, and all-around girl boss! I give female-owned and operated businesses the tools to reach their goals. I am a graduate of Florida A&M University with a B.S. in Public Relations. I've worked with numerous companies helping spread their messaging and marketing efforts. I've mastered marketing and making money online by providing value to my audience and followers on all platforms. Now, as your virtual instructor, I want to teach you the same!

[@tracyfranklin3238]

You Know the saying The Customer is always right! NOT TRUE sometimes they are SCAMMERS!! You did the right thing💜

[@stuffwelike7184]

AMEM TO THAT. MY Husband and I both sell on line. He's more trusting then I am and I'm always looking out for some trying to scam me.

[@VlogsByBarbaraa]

People never read return policies 🤦🏾‍♀️ Thanks for this message

[@creseetv]

It may have been delivered. But it could have been stolen. Especially, if the customer is not in a favorable neighborhood. Good note for myself add if you live in an area where your merchandise may be stolen please have package sent to the nearest secured drop off box. Or maybe add pick up from post off to the site. Good info! You are always bringing it!

[@tonetteharris4272]

The person who disliked this video must be the "customer" who did the charge back. Great video again! Been a subscriber definitely liked as well

[@hairgraffitti]

Lmao!

[@saralee3664]

That’s what I was thinking lol

[@jabronidogee5613]

Nope, I disliked this video because of the fact that I can see inside her nose. No one wants to see that. Very disgusting.

[@dontemailme4110]

I disliked the video because I could see inside her nose. It was so distracting! It’s like people that chew with their mouth open… just posture your head better… no one needs to see inside your nose.

[@Quijuandas]

Ooooh our hair is slickity slick on this evening. 💕💕

[@jessdroppingems538]

Thanks for this video! I was wondering what a chargeback was. I’m a new small business owner & also new to Shopify so this video was helpful 🙌🏽

[@SyRenee]

Being that you new how is it going??? asking because I'm seriously inspired to start a store

[@jessdroppingems538]

@@SyRenee To be completely honest it was fun at first but now I don’t feel like I’m making anything. I have all these clothes n ppl are barley buying them. That’s discouraging but I would say still start your business. There will be good days & bad days but I’m not giving up on eventually working for myself so I’m going to push through 😩

[@Penelope_P]

@@jessdroppingems538 I know the pain. I’m having the same problem with my business...but we got this 🙏🏽

[@litaburns6100]

What’s the name of your business?

[@jessdroppingems538]

@@Penelope_P Thanks & yes we do🙏🏽

[@kara5659]

start making them sign for it when it’s delivered. I remember I ordered from a small boutique and was at work.. the delivery man wouldn’t leave my package til I was there to sign for it. My sister couldn’t sign on it.

[@Callummullans]

Thank you for the video, I’m interested in starting a business and I just found out about charge backs 😬 obviously it instantly irked me.

[@mykilaughs5768]

I congratulate you on the growth of your channel! I want to associate myself with success! I smashed the button.

[@chayabooker3311]

You are awesome for giving us the game. Thank you!

[@angelajordan8273]

Wow this was very informational thanks so much for this great gem 💎 girl!!!

[@tonitastebuds8178]

Thank you so much for this! Super helpful & I love that necklace

[@afroheaven.7462]

@Ms. Monay blessings to you and family I love the video I congratulate you I your success keep up the good work stay bless 🌻🙏

[@SmileyRN06]

It's a fine line when fighting charge backs. The main customer for the bank is the consumer. The main customer for PayPal is the company so that's why the bank favors the customer. Its all about them keeping their consumer (their money), i doubt they look into the persons spending habits bc it they did and that person does fraud they would notice. They don't want to make the customer mad. The main goal is customer service, keeping the consumer, thus making more money! So you really have to think when doing charge backs because it may be a good customer that would return but you claiming they frauded you will make them not come back.

[@beasaroseco5840]

Thanks for the heads up. Subscribed🔔

[@moneyb4sleep]

I can’t fucking stand chargeback from a customer trynna SCAM me, I literally had the same reaction but couldn’t go back to sleep I had to deal with it right in the middle of the night! Shits so annoying because I SHIP NEXT DAY!!!!

[@donnathompson9828]

packages also get delivered to wrong address. happened more than once with us

[@superultragiggachigga]

hey, love the video! I'm wanting to start my own shopify clothing business and wanted to know is it customary or a good idea to have a put a return policy or whatever within the invoice?

[@vissyjones6562]

The banks don’t really go hard to look at the evidence people submit anyway..even if they favor the customer you can go back and start a new claim again..when the bank see you do that they look harder with the evidence and you will get the favor.

[@kdreamzherself]

I will say i ordered something from amazon. It said delivered but it wasn’t delivered for 2 weeks so sometimes it’s true but sometimes it’s not

[@AuthentikClothing]

Lol. Let me get the policy together ....bet.... Don't. Buy if. You really cheap cheap.... Don't even try....... 😂..over cost we verifying lol....

[@milamibosi5064]

Muchas veces el cliente dice la verdad, aveces el fallo viene de la gente que distribuye el producto, y fallan el código postal y manda el producto en otra dirección. No la tuya. He tenido muchos problemas con mi dirección porque se repite en reino unido.

[@waqasbutt5611]

Hello i have one question,What if you win charge back claim through credit card but scammer (fake website) has withdraw all the funds from their merchant account and account is empty,how bank recover money from merchant in this case ?

[@keshawnahawkins6045]

Hey do you know of another app like profit margin cause the one in the video I watched i don’t see it in the App Store

[@tammarahinds3265]

I was looking for it also but it’s named the same thing just a different icon. The icon has an M on it and the app itself looks completely different

[@keshawnahawkins6045]

@@tammarahinds3265 ok thanks going look for it now

[@keshawnahawkins6045]

@@tammarahinds3265 is it the cost margin calculator

[@michellebaker2061]

Where can I get a good return policy for a business?

[@beantehollie5335]

Go and look at stores return policy online

[@michellebaker2061]

@@beantehollie5335 thank you 😊

[@michellebaker2061]

@@beantehollie5335 good idea 💡 thank you 😊,

[@jessdroppingems538]

Shopify gives you templates you just have to go back & put your business n stuff. Also you can go look at other people’s policy n tweak it to your liking

[@deehen9844]

You have more scammers. And some people selling stuff or thieves

[@beantehollie5335]

How to beat a charge back One simple trick to it

[@jessdroppingems538]

What’s the trick?

[@beantehollie5335]

@@jessdroppingems538 have your customer sign for the package do this with everything you ship

[@neemanaomi]

How do u make them sign for it? Thanks in advance.

[@beantehollie5335]

@@neemanaomi when you ship order out tell the post office you want the customer to sign for it

[@mizztrappa]

You’ll beat the chargeback by being able to provide the bank 3 pieces of info that links back to the customer, ie-customer first and last name, email address, telephone number, shipping/billing address

[@darrenguy4300]

The person can be right cause the items may be delivered but was stolen by package thief

[@howdy5025]

Doesn’t mean the business should take the loss, they should’ve been expecting the package and ready to receive it

[@deehen9844]

She is messy!

[@dontemailme4110]

Why are you showing everyone the inside of your nose? So disturbing.