Issues with Reloading Your STIHL Autocut 27-2 Trimmer Head? WATCH THIS!

#carlsmowerandsaw #stihl #autocut #stihltrimmer #troubleshooting
If you’ve been frustrated with the new STIHL Autocut 27-2 trimmer head, you’re not alone! We were getting aggravated with it - and so were our customers - because we were running into an issue with reloading the trimmer head. We had a chat with our STIHL rep and figured out a solution so you can reload your Autocut 27-2 trimmer head perfectly every time!
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After many years in the industry, Carl Levien decided it was time to go out on his own. The day came, April 1, 1990, when Carl and Beth Levien officially opened Carl’s Mower & Saw. With a clear goal to provide a higher level of service to Whatcom County, they opened their doors and started building a loyal following of customers. They discovered customers were refreshed by the quality of service available to them. Over the past 30 years we have continued to refine our services and provide the top equipment in the industry.
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[@user-sx5ql1qx6v]

I also noticed that the .95and .105 line inserts are staggered inside the spool and thats why the holding points are different than the .95. I am using the .105 black diamond and love its durability and its cutting power! very impressive stuff. I also was having issues with this 27-2 until I noticed the different insert locations and different holding point locations. runs like hot butter on a fresh biscuit!

[@carlsmowerandsaw]

Once you know 👍

[@raybarry1723]

I'm an engineer doctor lawyer. Geez, I can't believe I didn't figure this out on my own. I'm asking Harvard for my money back. A big thank you for putting out this video!

[@carlsmowerandsaw]

Didn’t engineers mess this up in the first place 😂

[@troybell670]

I just came to your shop to buy this head two weeks ago and was running into this issue. That tension piece of the head was discovered when searching for answers on YT. Such a great improvement and gamechanger! Thanks Josh and shout out to the OG, Carl!

[@carlsmowerandsaw]

Glad you found this useful. And yes Carl is the man

[@johnsimms818]

Line is also on opposite sides when you start to rewind the string on the spool .

[@carlsmowerandsaw]

It can be but is not necessary

[@alans.4658]

I have many Stihl saws but i love my Echo trimmer. Currently I'm using Husqvarna's Titaniam Force trimmer line. This is very strong, low noise and vibration

[@carlsmowerandsaw]

Thanks for sharing. Are you using .095

[@alans.4658]

@@carlsmowerandsaw yes

[@marshallsmill8422]

Really appreciate this! I do use .105 echo black diamond. It was a recommendation at my local dealer and I’m extremely impressed with it over the stock stihl line it came with. I haven’t use every line out there but it’s really strong and cuts really well.

[@carlsmowerandsaw]

Glad you are happy with that

[@ldouglasnpg]

Excellent, just bought a new weedeater from a high volume dealer evidently the problem isn't know there it was wasn't mentioned. Thanks you so much!

[@carlsmowerandsaw]

Great head. Just helpful To know the details

[@tractorgt]

This makes me definitely not want to change from the original but thanks for the amazing restring technique. 👍

[@carlsmowerandsaw]

You’re welcome 😊 Once I figured out the trick the head works great

[@richardhansen1590]

Some of the stihl supercut 20-2 come with 2 metal guiding pins inside the head, one on each side, that can easily come out and get lost, making it hard for the line to feed properly. Just a heads-up if you look and find just one in there. You might not miss it until the next time you start trimming and the line starts wrapping around the trimmer.

[@carlsmowerandsaw]

Thanks for sharing. That super cut 20-2 self feeding head can be pretty slick.

[@wavey_f4te936]

Bouta return my new stihl for an echo. Absolutely hate these heads

[@carlsmowerandsaw]

What do you hate?

[@danz0007]

Stihl needs to come out of the stone age and come out with a speed feed of there own

[@carlsmowerandsaw]

They do have a speed feed style head.

[@danz0007]

@@carlsmowerandsaw yes if you want to call it a speed feed , the stihl version is probably the worst i have ever tried , i would stick to winding my 25-2

[@jefffaust89]

Yes Stihl needs a design like speedfeed with a flat bottom and top plate where u twist both the opposite direction and it ratchets in the line. No bottom spool sticking out with those little sharp notch’s.

[@stephenparchewski1998]

I’ll be honest, I’m running .105 line in my 25-2. Lasts a lot longer than .095 line for what I cut. It may not be as easy to load as the speed heads, but it hasn’t failed in 13 years.

[@carlsmowerandsaw]

You are right. Great head and .105 works once you understand how to use it.

[@NoristheCat]

Thanks Josh for the awesome info and tip!, YOU da Man👍🏻!

[@carlsmowerandsaw]

You bet!

[@JamieHitt]

I run all Stihl now. I love Stihl. I'm a Stihl guy. But, ...with that being said....I've come over from Husqvarna. And I must say, Husqvarna has the FAR superior design regarding trimmer heads. But everyone has probably heard that a million times and is SICK of hearing it. So....my apologies.

[@carlsmowerandsaw]

The T35 may have just taken over as the best head

[@JamieHitt]

@@carlsmowerandsaw I'm no "engineer" by any means, but the design just makes more sense. The first time I opened a 25-2, I said, "What the? Who the? Why would anyone build? Are you serious? The bump and the spool are one piece?" LOL. But, if it works, it works I guess. Ended up getting a 36-2 for my FS-251 just to run the .130" line. With a T-35, you would just wrap whatever size it could handle. No silly holes to fit into. Oh well. They sell plenty of heads that way. LOL.

[@joelewis4336]

Why my head has the .095 and the .105 on the same part of spool, so I can’t wind both ends in at same time because they are on opposite sides. The starting point for .095 is on one side of spool for top and the bottom lower line is on the opposite side of spool starting point? Is this normal?

[@carlsmowerandsaw]

You are correct the .09 5.105 or side-by-side but I have found it with .095 wine I can’t put them both right beside each other and it loads up fine if you go smaller than that 080 it’s a bit more challenging

[@markparee99]

So wait... are you saying the .105 line (which I like) will still fit in the .095 slots, even though they should be narrower? And that's not going to affect the feeding of the line? By the way, love your vids and find them very helpful....

[@carlsmowerandsaw]

The .105 can fit in the .095 slots. A bit tough but can happen. Main thing is use the 095 side clips. Lines up better when dropping line into the sleeves

[@dicas1988]

Dude's forehead looks like a washing board 😂. Respect ✊

[@carlsmowerandsaw]

Stress, stress wrinkles

[@brandonoglesby8498]

Correct me if I’m wrong but isn’t there designated holes for both sizes but they’re opposite sides when you insert trimmer line and then “hook” the line by winding it in the opposite direction?! Yesterday was my first time winding one(auto cut 27) for my fs91r and one side kept going back into housing!. What am I doing wrong bc I’m checking and feeding, bumping 5:57 it and soaking my line! Could be bc I was working in the dark!

[@carlsmowerandsaw]

But get rid of the .105. Doesn’t line up right when loading

[@brandonoglesby8498]

@@carlsmowerandsaw I’m referring to when you first insert your line into the spool on same side between the divider. Then you said “hook” it by going or winding it in opposite direction as you insert it. The different size holes are opposite sides from one another and in video you put at same spot. So one would be in .095 and the other would be in .105. Does that make sense. As stated earlier last afternoon right after sunset was my first time loading it after the factory quiet string it came with. There wasn’t much light but I thought that’s what I noticed was I took it in front of flood light. @2:50 in video.

[@brandonoglesby8498]

@@carlsmowerandsawthanks for all of your videos Josh. They’ve been very helpful lately after I found your channel! They helped me decide differences between Stihl’s line of trimmers and all the ins ands outs of and the different heads for them.

[@williamsimpson3931]

Josh - you are the best! Question for you --- I have new 91R w/27-2 head. When I remove the head to attach a Grass Blade --- the adaptor plate does not disconnect from the 27-2 trimmer head.... I need to remove that from the 27-2 and put it back on to attach the grass blade along with the Bolt Cover, Thrust Washer and Nut. How do I get that adapter plate free from the 27-2???? Thanks in advance for any help.

[@carlsmowerandsaw]

I have noticed that on a few heads I’ve taken off. I simply tap it on my bench. Or accidentally drop it on the ground 😂

[@harryerhart5978]

Hey buddy hope you are well l can't get the line to feed your way l do mine the Stihl way 3 arm lengths of string cut that in half there are 2 sets of holes 180 degrees opposite each other l wind the first line of string in the the top of the spool where the line holders are and the 2nd piece 180 degrees opposite the first now the spool is perfectly balanced Stihl has a video how to rewind a 25-2 spool I'm not sure about the 27-2 yet? Take care my friend 👍

[@carlsmowerandsaw]

Yeah, I’ve been doing it this way for years and have not had any problem seems to be way faster than doing at the Stihl Way that said it doesn’t work for everybody. Haven’t we found that to be the truth about Trimmer heads

[@mitchbertone3809]

This head comes on the FS70, the head is junk, breaks line after 10 seconds, using the factory line as it was installed with, I replaced the line with another quality brand, still same issue. I bought a C26-2 Chinese knock off and it works and feeds perfectly. the installed 27-2 Stihl head is junk.

[@carlsmowerandsaw]

I’m sorry you fought the feeding. For me it has worked great

[@mitchbertone3809]

@@ApexImportExport Thanks, I scrapped the idea of repairing this unit and bought a replacement of a different model and it works great. Shame to spend over $300 for a trimmer and get junk business end, otherwise it's a good unit overall.

[@njjisu]

I have the same issue with the line breaking inside the head. Absolute junk. Frustrating to be replacing the head on a brand new trimmer.

[@christopher_001]

Same issue on my new fs70, line kept breaking inside the head. Frustrating on a brand new trimmer. I will be replacing it with the Speed Feed head from Echo.

[@stephenbozzone1116]

Try soaking the line in water. 24 hrs or longer is better. I was getting so pissed because the line would break after 30 seconds and get sucked into the head. Then I open up the head and the spool would birdnest on me. Soaking in water is a game changer.

[@roberthutchins3435]

Speed Loaders Are The Only Heads Worth Having (retired greenkeeper).

[@carlsmowerandsaw]

They do work well for many users.

[@MeMe-cd1wy]

Why does the Stihl string break so easily on 27-2?

[@carlsmowerandsaw]

Are you talking about the original orange string that came with it with brand new

[@jefffaust89]

Hey Josh are the top caps interchangeable between the 25-2 and the 27-2?

[@carlsmowerandsaw]

No it will not

[@Jaystiltner365]

i got a question , why did that make it to where the sthil 50 c can't use this head, the on on the 50 c is garbage I have to buy 2 or 3 of them the little black bump piece for mine every season, I spend more on that part than needs to be. i have a old fs 106 I am going to take the straight bar and head off and put it on the 50 c with the curve neck. and go back to the good head. or even a head off a fs 56 if it will work.

[@carlsmowerandsaw]

Due to the design of the curved shaft and the way that the head is connected and powered you’re very limited on head options. 1 of the many reasons to go with a straight shaft

[@Jaystiltner365]

@@carlsmowerandsaw yea i am swapping the one out of my old one fs 106 to the new 50c the 106 don't run any more and cant be fixed so its all good either way, they should have made it to where it all was interchangeable is all I am saying cause the heads on the straight are soooooo much better than the curved neck ones..

[@garyr4211]

People having problems with line breaking. Put your line in bucket of water for 24 hours. Spray the spool with WD-40 Specialist Silicone Lubricant with SMART STRAW SPRAYS. I have the STIHL 27-2 Autocut and have no issues.

[@carlsmowerandsaw]

Line is definitely affected by moisture content

[@anvilsvs]

Classic example: If it ain't broke, fix it til it is. I gave up on Stihl autocut heads years ago. EGO heads work.

[@carlsmowerandsaw]

The 27-2 is working out great once you figure out the quick trick

[@alexrivas8423]

😒I hate The 28-2. I pre Atuto c26-2

[@carlsmowerandsaw]

Change is hard. But it is a good head.

[@AFpaleoCon]

Can't get mine to let out any string every time I go to use it. Piece of junk.

[@carlsmowerandsaw]

It’s not the head. Change your line and tap more. It actually works great.

[@AFpaleoCon]

@@carlsmowerandsaw Do you have a video on actually doing this? I've tried tapping hard, soft, leaving it resting on the ground, tapping with it spinning, tapping while not spinning, etc. It's a brand new weedwhacker and is the spool and thread that came on it. I'd like to truly understand how to do it right.

[@carlsmowerandsaw]

@@AFpaleoCon the orange stuff that came on it causes many people problems. We rewind most every machine that leaves our shop with fresh line. Solves all kind of problems.

[@AFpaleoCon]

@@carlsmowerandsaw Hey, so after struggling with it more, I'm not sure it works as I just did it and haven't tested it. However, I have now found out and wonder if you realize the starting hooks in the spool are specifically labeled for 0.95 and are on opposite sides of the spool head. So started both in the same hook is putting one in a 0.95 and the other in a .105. Not sure it matters yet but we shall find out.

[@peterrossiterrossiter3325]

It would help if you showed what your doing on camera instead of your head.

[@carlsmowerandsaw]

Ok