IT: Helpdesk (Mock Interviews) Tech Questions

[@Epherneralps1]

Kevin, thank you for your videos. I've been sitting here the past 3 hours listening and taking notes.

[@SpaceTacos60316]

Watching to help a study buddy prep for a job interview tomorrow and Mr. Frederick Thompson handled this mock interview LIKE A WORLD CLASS CHAMP!! All the very best in what I presume will be a stellar IT career!

[@KevtechITSupport]

He later on got a job for vmware after this interview. I like his answers. He did really well under pressure.

[@shaktithakur8950]

One of the greatest videos for beginner who is interested in IT L1, Kudos to you guys and thank you.

[@cesmora]

This was awesome stuff, Kevtech IT Support is doing a lot for the community right now. If your needing "REAL WORLD" training for IT support this is the guy you want to follow for sure.....

[@KevtechITSupport]

Thanks

[@aishasarajzada714]

Great job guys

[@skbsilent]

This mock interview helped me ace a Current Job interview! THANK YOU SO MUCH FOR THIS! The part with fixing the internet connectivity issue was in my interview and I followed what you guys said and they loved that answer! Thanks Once again!

[@fionaawat9958]

Guys some good work and I have taken time to finish watching this. Good work .

[@bazaguru]

that was cool fix for cisco any network ...steven

[@shazib25]

im screaming out my lungs here!!! after watching this video! I wish I had joined you guys!

[@KevtechITSupport]

there always next time.

[@shazib25]

@@KevtechITSupport I look forward to it! XD

[@davidhockaday3612]

This is great. I wished I had this when I was applying for a job

[@southendonseaarts]

Could be a trust relationship failure may have shown on the DC event logs for that machine Steven’s problem. Did u use netdom or just the gui to reconnect to the domain?

[@robnpiper]

You are a true blessing. I am going into an interview in 20 minutes. 🤞

[@KevtechITSupport]

Good luck

[@robnpiper]

@@KevtechITSupport The interview went great. I feel that your show gave me the best pre-game I could have had. The interviewer loved me, said I was knowledgeable. Unfortunately there are looking for shit work and that's not my jam right now. Keep up the great work.

[@KevtechITSupport]

@@robnpiper keep applying.

[@pru0930]

Kev, this video was very helpful

[@LARKXHIN]

I didn't even know that about that address beyond the basics.

[@thePipeBandEnthusiast]

I said idk in my phone screen lol and still got an interview, but I will now make sure I’ll mention that I’d ask or look it up

[@thePipeBandEnthusiast]

Update: I start the job on Tuesday. I could not have gotten the job without this channel, my uni course taught me so much less. They even ran out of their prepared questions! I'm now binge watching almost all of your videos to try to be as prepared as possible.

[@KevtechITSupport]

Congratulations 👏

[@yanlyu2975]

My feeling for this mock interview is that some questions are very challenging and realistic. To some extent, it is so hard to find the shortcut to answer. Like the laptop could not connect to the internet after travelling back home, the experience should be the key to narrow down the root cause. Thank for upload this video, it offers valuable insights.

[@stephanyrobertson5649]

@Kevtech IT Support I really appreciate your content and I have been watching it for the past week. I possibly have a IT support interview coming up in a week or so and i was wondering what advice would you give someone who doesn't have experience but education?

[@KevtechITSupport]

Thanks, hopefully the video helps everyone. Education as in a computer science degree? I need to know more about your background in tech.

[@FrostElite0101]

You guys have no idea how clutch you’ve been for me getting ready to transition into the IT field, thank you !! Ps: Frederick I hope you’ve been lined up with a solid job your interview skills are on point!

[@KevtechITSupport]

Thanks Binary. Yes, I love Fred attitude on this video. Any manager would want to hired him. He has the right attitude. From my understanding, he works in vmware right now. Good luck on your tech journey.

[@islandhairacadem]

Hello Kev, I much most of your videos and found it so educative, how do I join your internship program. please advise

[@KevtechITSupport]

Internship program is provided by jobskillshare but we stopped doing Internships.

[@saulgonzalez4800]

What does it mean to proxy out the ip addresses @ 1:30:14

[@KevtechITSupport]

In work environments, they put a proxy address in order to have internet but also hides the ip address.

[@saulgonzalez4800]

@ so it hides the website from the user attempting to access it ?

[@KevtechITSupport]

@saulgonzalez4800 it's for security reasons. It hides the user actual ip address.

[@KevtechITSupport]

No ip addresses of the user

[@carloscintron7262]

I just apply for a new job for PC Tech but it would be the first time I've worked on what I studied and I'm afraid that even though I have experience in the industry but I've never worked updating computers, any advice?

[@KevtechITSupport]

Practice at home if you have a computer. Either that or watch some videos online and learn that way.

[@carloscintron7262]

@@KevtechITSupport thanks Kev I will, believe me, I'm trying to no get panic about this new job and i got a point about my current job which is software tech its a manufacturing environment it's a repetitive job every day is the same thing

[@Me1onPan]

Updating computer operating system? Or just regular updates. There’s one for bios you can use support assist on which make it is.

[@KevtechITSupport]

@@Me1onPan sounds like computers only. Not sure.

[@juliosantana1646]

He always says good answer even when the answer isn’t good. If I ask you what Active Directory is for and you don’t say authentication then you’re wrong.

[@KevtechITSupport]

I mean, it goes back to the hiring manager. Even if the person is close to the answer. Some managers are okay with that answer.

[@pablocasanas9751]

These questions were for level 1 or level 2 interviews?

[@KevtechITSupport]

Every company different. You can be asked anything in a job interview

[@shabeelaboobacker352]

These are very basic knowledge and troubleshooting steps in terms of l1 support. why don’t you guys conduct some advanced level of technical discussion since you are all highly experienced professionals are spending long throughout sessions?

[@KevtechITSupport]

Have you looked at my other videos? I actually have more advanced topics in my other videos. We also done advanced topics on other KZbin channels.

[@shabeelaboobacker352]

@@KevtechITSupport That’s great, pls post the link here.

[@KevtechITSupport]

@@shabeelaboobacker352 did you go over my other videos like browse my channel? That's what I meant.

[@ChriisSky]

Helped a lot thanks brotha 🤍✝️