What I cannot understand..., shouldn't you be cleaning the upper part of the car body (eg: roof, bonnet, doors...then side skirting with another cloth..) and work from TOP to BOTTOM ??? As the side skirting or lower part of the car body usually are more dirty, IF you wash the car from lower part and upward (3:25), you may bring those unremoved dirt to the other part of the car body which scratch the car surface. How professional is that ? And (0:14 - 0:23) spray on the rims...without really cleaning it, only work IF the rims are not too dirty..., seriously 20mins carwash is fast but not really properly cleaned, I would say this is ony good enough as a quick and dirty job. Come on Keeper, sure you can do better then this.