Jabra Biz 1500 vs Biz 2300 vs Biz 2400 II vs Engage 50 | Mic Test Comparison

[@robvermelis5491]

Great comparison. In the noisy office environment, I think the 2400 II performed best. Engage 50 mic did great without background noise, but sounded distorted in the noisy office environment. Thanks Danny :) PS: a head to head comparison of BIZ 2400 II vs Impact SC 660 (or SDW) would be nice

[@allans.duarte34]

Agree to it. I think 2400 II are the best investment.

[@dimmodddimmodd7199]

Best comparison I’ll ever seen thanks 🙏

[@CallOneInc]

Thank you so much for watching and sharing your feedback, dimmodd dimmodd! Contact us directly if you have more questions! M-F, 8am-5pm ET (Except Holidays). Mention our KZbin Channel for discounts! 📞 1-800-749-3160 📨 [e-mail] 💻 www.calloneinc.com/solutions/ 😃 Follow Danny Hayasaka on LinkedIn 👉 www.linkedin.com/in/danny-hayasaka/

[@robiimccann]

What would cause the Jabra 2400 II BIZ HSC021 noise cancellation to not work? It's picking up the neighbors barking dog and the TV with the volume in a normal range in the next room? I've watch vids on this channel and others on how well it should work as well as boom and microphone positioning. Both are in the correct position but still tons of background noise! Why? Help?

[@CallOneInc]

Hi Robii! There are multiple factors that can impact performance. Make sure this a Jabra product purchased through an authorized Jabra reseller. Unfortunately, there are counterfeits, gray market, used being sold as new, etc via unscrupulous online vendors. Next, download the free Jabra Direct software and ensure your headset’s firmware is updated. Please note this headset does NOT block 100% percent of all background noise. People you are speaking with will hear louder noises like barking dogs but it should be suppressed where your voice is clearer than the background noise. If you are still experiencing issues, contact Jabra support directly. You may have a defective unit. It’s rare but it does happen every now and then. www.jabra.com/supportpages/jabra-biz-2400ii/2496-829-209/contact-support

[@markjessellin9598]

Good audio comparison thank you !

[@CallOneInc]

Glad you liked it, Mark! Let us know if you'd like to see other comparisons! Contact a Call One, Inc. team member if you would like more help and are located in the United States! M-F, 8 am-5 pm ET 📞 1-800-749-3160 📨 [e-mail] 💻 www.calloneinc.com/solutions/ Mention our KZbin Channel for discounts!

[@matekurdghelia349]

Hello, Great content thumbs up, i was searching best noise-cancelation microphone headset,it is hard to choose ,maybe its a idea to make video Top 5 chart , which is best in the business.

[@CallOneInc]

Hi Mate! In addition to videos, I also write blogs on business audio and video solutions. Here’s a blog that covers your request and also answers why I don’t like providing a definitive “best” because that will differ depending on your use case. Check out the blog www.calloneinc.com/headsets-with-the-best-noise-canceling-mics-for-now/ And of course we have over 100 headset mic test videos kzbin.info/aero/PLOmK3KI8aDaVR64fuVXeMl4_AkNuJbMtE

[@matekurdghelia349]

@@CallOneInc Thank you this blog will really help me. Top charters are also very clicky for people actually

[@carlosmotley]

To me the 2300 offers great quality and good noise cancellation, I use them on a Web Phone and Desk Phone.

[@CallOneInc]

Awesome! Thanks so much sharing your experience and use case!

[@aylorpaul39]

Thanks for vid. Wanting best ones ( engage 50 or biz 2400 ii ) for training side by side with QC for use with link 275 as understand that at the present time there is no split twin usb y cable ?

[@CallOneInc]

Thanks for watching and supporting our channel! Can you share more about your setup and use case? What voice, UC or Contact Center platform/applications are you using? Are you connecting to a computer only? Here’s a blog I wrote back in 2021. These options should still be available. calloneinc.com/why-you-cant-use-2-usb-headsets-on-1-pc/

[@CatchMeIfYouCanRun]

Off topic: what's the webcam used? Nice color

[@CallOneInc]

For this video I used the Jabra PanaCast 20.

[@mauigonzaga]

Hello, I have 3 of the headsets, the biz 2300, biz 2400 II and the Engage. Did you notice the difference of speaker performance on these headsets? The speakers of both 2300 and engage 50 are loud and clear and I was able to hear my customers clearly, but with the Biz 2400 II, the quality of the audio speakers are not as loud as the two headsets. It makes me so sad The audio that came through the speakers sounds so muffly from the customer's end and I can barely understand them. Did you notice it? I hope you have a speaker test also not just mics.

[@CallOneInc]

Hi Maui, Thank you for sharing your experience. I'd have to purchase a very expensive Neumann KU 100 Dummy Head Binaural Stereo Microphone to share speaker audio performance. Unfortunately, I don't have one of those. It's interesting those were your results. In my tests, I found the Biz 2400 II and Engage 50 to have better performing speaker quality. We provide a software solution that can help enhance audio quality from you PC. It's called SonicCloud and it's pretty powerful: www.calloneinc.com/soniccloud/ Contact us directly if you have more questions! M-F, 8am-5pm ET. Mention our KZbin Channel for discounts! 📞 1-800-749-3160 📨 [e-mail] 💻 www.calloneinc.com/solutions/

[@cdiane1602]

Thanks for the review and for the smiling face. Do you know if the controller for 2400II beeps when volume is adjusted or when the mic is muted? I'm frequently using those functions, and I can't stand a beep or voice. Plus, I can't hear the caller when that occurs.

[@CallOneInc]

Hi C Diane, thanks for watching and your feedback! The short answer is, Yes. Here's a video sharing how to enable/disable Mute Reminder Toner: share.vidyard.com/watch/JdE9Ki8QW2DMbJoDEgsmAc? Download Jabra Direct www.jabra.com/software-and-services/jabra-direct

[@cdiane1602]

@@CallOneInc You have floored me with the personal response- and at the end of a difficult day. You are actually amazing! 👏

[@theamazingjay3017]

do you need the jabra software in order to trigger the noise cancelling of Jabra 2300? I am currently using the duo USB version but it doesnt seem to have the expected noise cancellation. Wind coming from an electric fan can be heard clearly says my mom when she called me through facebook messenger. We also tried it via Skype and still no noise cancellation dork barking from the house next door can be easily noticed.

[@CallOneInc]

Hi The Amazing Jay! It should not need it however, it is optimal to have updated Jabra Direct software, and headset firmware. It's a free download and free updates. www.jabra.com/software-and-services/jabra-direct I did recently learn about a program I have on my new Samsung Galaxy Book Pro 360 laptop. It's called RealTek Audio Console and by default it enables AI noise reduction in any new headset I attached to my computer. As of last month I have been disabling/turning off AI noise reduction when testing. A setting you have to check across all platforms, is that you have selected the Headset as the output and input audio device. I'm not certain that is possible with Facebook Messenger. These headsets are designed for use with business communications and collaboration platforms like Microsoft Teams, Zoom, Cisco Webex, etc. I'm not certain of their performance with consumer grade platforms. Mic placement is also important. Mic certain mic is 1=2 finger widths from the tip of your mouth. I also strongly recommend contacting Jabra Support directly. Jabra Support [phone] Monday - Friday 8:00 a.m. - 8:00 p.m. EST* Please have your Jabra product on hand when you call. *In North America, Jabra observes the following holidays: New Year’s Day • Martin Luther King Jr. Day • President’s Day • Good Friday • Memorial Day • Independence Day (July 2nd and July 5th) • Labor Day • Veteran's Day • Thanksgiving Day (November 25th and 26th) • December 23rd, the phone lines will close at 12:00 p.m. EST • December 24th • Christmas Day Making Life Sound Better takes more than just hard work so we may have periodic closures due to internal training and company events. www.jabra.com/wheretobuy/partner-locator

[@rnjmc07]

Does the noise cancelling automatically turn on? Or do you need to download and set it up on Jabra Direct? Thanks P.S. I'm currently on a company issued laptop and I don't have the rights to install the Jabra Direct.

[@CallOneInc]

Hi, @ranjeanellcoronel1016! The noise canceling microphones are automatically turned on, however, Jabra Direct software and headset firmware updates can improve overall audio quality. A suggestion I make to folks in your scenario (which is not unique - several companies don't allow employees to download device management software), download Jabra Direct on a personal computer/laptop, connect your headset to make updates. I'm curious, what industry are you in? We see these restrictions for company machines in Finance, Banking, Healthcare, Health Insurance and Government.

[@rnjmc07]

@@CallOneInc Thank you very much for replying. Im on a cyber security company.

[@CallOneInc]

@@rnjmc07 that makes sense! Another industry that’s locked down! Thanks for sharing!

[@carlocruz4814]

Thanks for your videos! I just received something that I think is that jabra 2300 it contains the jabra link 230 usb and the headset says: HSC015... No controls on the cable. And I am getting some background noise reduction but it is not that great, am I doing something wrong?

[@CallOneInc]

Hi Carlos! The Jabra Biz 2300 will not suppress 100% of background noise. Mic placement is important. Make sure mic is one to two finger width from the tip of your mouth. You can also use noise suppression AI available through Microsoft Teams, Zoom, Google Meet, Webex or other platforms you are using.

[@carlocruz4814]

@@CallOneInc thanks for your quick response, so is it the jabra 2300? I mean I received it without a box, from the company I work for. Another question, if I go ahead and buy some other better model like some evolve2 are they going to be better at mic noise cancelling than these 2300? And also will they perform like that in any scenario like citrix o cisco jabber ?

[@CallOneInc]

@@carlocruz4814 the Jabra Biz 2300 is a solid middle of the road headset for Contact Center agents. It’s a top seller. The premium model would be the Biz 2400 II models. The Evolve2 models are UC headsets designed for office workers who don’t spend 8+ hrs on calls. I like the Evolve2 30 but they are heavier than the Biz 2300 models. The Biz 2300 performs better than using built-in laptop speaker and mic.

[@kovinster]

Does either of the 2300 or 2400 's boom mic rotate 360deg? Edit - yes it does, saw it in the other video - kzbin.info/www/bejne/kGmmcpibZbeAhMk

[@CallOneInc]

Yes! Both the Jabra Biz 2300 and 2400 series have a 360-degree rotating boom mic. Thanks so much for watching and supporting our channel, kovinster!

[@rajksharma0057]

Thanks for this video, someone please advise me please... Biz 2400 II or Engage 50. I work from home and want to maintain calm environment around me. Regards

[@CallOneInc]

Raj Kumar Sharma, can you please share more about your environment and voice applications/platforms? Are you connecting to a PC? Do you prefer to be corded? I suspect you will hear less about the Biz Series and there will be more focus on the newer Engage models from Jabra. It's newer technology designed for the digital contact center. What features would be most beneficial in your environment? Jabra Engage 50 webpage www.jabra.com/business/office-headsets/jabra-engage/jabra-engage-50

[@rajksharma0057]

Greetings, Thanks for your quick response, i really apprciate. I work from Home mostly, i work from my room and we have a Hall where my parents sit and watch tv, my daughter comes once a week and she plays with me and my both parents sometimes she runs around yelling screaming after all she is 5 years. Please advise. Regards @@CallOneInc

[@CallOneInc]

I'm working on filming a video from a daycare to test how well multiple headsets perform with actual children yelling, screaming and playing in the background. In the meantime, what platforms/applications are you using? i.e. Zoom, Teams, NICE, Webex, Google Meet, AWS, Genesys, RingCentral, other? The Engage 50 II are higher end headsets. If you're willing to spend that kind of money, you may want to go with a wireless headset. The EPOS Impact 1000 Series have the best microphone I have tested. Check out this video and blog: kzbin.info/www/bejne/j5KzpnhrrqmLr7c EPOS Impact 1000 Series Blog: calloneinc.com/discovering-the-epos-impact-1000-series-the-best-noise-canceling-mic-in-business-headsets/

[@rajksharma0057]

You are a life savior. Thanks for your honest opinion and quick answer but one thing i want to understand from you. When you say "This is what it would sound like" do you mean its automatic turns on Mic noise cancellation. I am asking you because we use CAD and we can not install third party app for noise cacnellation. Is is simple? Wear it and it will come in the action. Please advise me on this. Regards@@CallOneInc

[@CallOneInc]

@rajksharma0057 correct, the mic’s themselves have noise canceling technology built in. What you hear is the mic performance based on my set up. This is an older video so I was using Windows 10 Camera App to record.

[@francolenin8877]

Comparison wasn't detailed. Couldn't understand which one is better..

[@CallOneInc]

Hi Franco, We have individual videos of each of these models that provide more details for each headset. This video was a quick microphone comparison in a noisy open office/contact center environment. I am more than happy to provide additional information. What specifically are you looking for? I'll see if we can accommodate. Feel free to message me directly via LinkedIn: www.linkedin.com/in/danny-hayasaka/ or email us at [e-mail] with Subject: For Danny - KZbin Question. If you are in the United States, contact one of our team members directly with your questions: M-F, 8am-5pm ET, 1-800-749-3160

[@francolenin8877]

@@CallOneInc Thanks

[@rebelspirit000]

Does a 2400 show as a 2300? I have the leather ear cushions, but it says 2300 on windows 11.

[@CallOneInc]

Hi @rebelspirit000! The Biz 2300 is available with leatherette ear cushions www.jabra.com/supportpages/jabra-biz-2300/2303-820-105/video/22171cf8-abe0-40ef-81a2-9f60d8db3bf1